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Lanesborough

1819 South Braeswood Boulevard, Houston, TX 77030
44%
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152
Reviews
44%
Apartment Rating
52%
City Average
07/07/14
Resident

Numerous apartment break ins have occurred during daylight hours (several in the past few weeks and the last one was today, 7/7/14). Staff does not alert residents to these break ins, so that residents can take precautions. Gates to the community… Full Review ▶

06/27/14
Resident

Areli is awesome and very helpful! Full Review ▶

05/15/14
Resident

I have lived at this apartment complex for two years and have recently decided to move out. The first year my rent increased $50, now they are raising the rent $150 per month and adding a monthly $38 fee for workout… Full Review ▶

05/09/14
Resident

May God help you if you plan to live in this apartment 1) Maintenance - Emergency Maintenance Manager and Staff - I think they are imaginary people who do not exist. So when you join this apartment you are told how… Full Review ▶

04/30/14
Resident

The management of Lanesborough is absolutely awful!!! The people in the front office as well as the corporate office do not take their jobs seriously. I've left several messages for them and haven't received calls back several times. Also, they don't… Full Review ▶

03/27/14
Resident

Very worst security I have every seen .No security guard at gate.Most of time he is sitting in his cabin . Anyone from outside can enter and exist easily in this apartment .Too many break ins happened recently and I have… Full Review ▶

03/26/14
Resident

All that glitters is not gold, this was never so true. The worst thing about this place is safety (too many break-ins), have gone through one personally, and the office staff. The leasing office staff is the worst you will ever… Full Review ▶

03/19/14
Resident

The Apartment complex is deceptively portrayed to be clean, safe and with ample security at the time you sign the lease. Do not be fooled into all those claims. None of them are anywhere close to the kind of rent you… Full Review ▶

03/11/14
Resident

Great apartments, good location, fair price, Friendly local staff BUT the corporate office is a nightmare to deal with. -- I had my old Honda Civic stolen from the garage in Jun, 2012. -- They slapped 'Cable Violation' 3 times on… Full Review ▶

03/03/14
Resident

Any one who cares about living in clean and secure apartments should not even consider these. The people at the leasing office are extremely non cooperative and rarely ever helpful. Maintainenece and security are a joke of the town with no… Full Review ▶

02/23/14
Resident

I'm in medical school and have lived here all 4 years, so I have seen this place through and through. Here are my opinions about various aspects. Corporate mentality: The Lanesborough is run by Richdale, whose corporate office is in Nebraska.… Full Review ▶

02/13/14
Resident

Our apartment at Lanesborough was broken into and our valuables were stolen on February 11, 2014. This happened in broad daylight in the apartment on second floor in plain sight of plenty other apartment windows and at a stone throw distance… Full Review ▶

10/14/13
Resident

I'm just very disappointed with our experience at Lanesborough. We lived here for 3 years in two different units and both got broken into. All valuables were stolen the first time and the second time, there wasn't even anything left to… Full Review ▶

10/08/13
Resident

Ana, the new manager, is wonderful! She is the first person I've talked to who has acted immediately on an issue we brought to the leasing office. Even though my roommate and I had already signed our lease, we felt the… Full Review ▶

08/29/13
Resident

I have been here for 2 months and this place has one and only one advantage - It's closer to the light rail. Else, these apartments are really bad. Their maintenance is extremely poor. My washer and dryer has been broken… Full Review ▶

04/24/13
Prospective Resident

I toured the property & was very impressed. The apartment was nice-- so much space!-- and well-maintained. The staff was also very helpful with any questions & issues that came up; the manager was willing to get personally involved & make… Full Review ▶

04/04/13
Resident

Apartment was not ready move in day. Manager Cory promised an "upgrade" with an attach garage available the same day. I went ahead and changed everything: new checks, cable, light, etc to the "upgrade." When I went to go see the… Full Review ▶

02/13/13
Resident

I have thoroughly enjoyed my time at The Lanesborough this far. Cory and the staff were very welcoming and facilitated a smooth move in for me. The complex is very quiet and the amenities are great! The apartment has been great,… Full Review ▶

02/08/13
Resident

I love this place SOOOOOOOOOOOOOOOOOOO much I am willing to start from scratch and submit yet another great review . I am going to touch on 3 areas in this review Location, Overall safety and how this place makes me feel… Full Review ▶

01/20/13
Resident

Wanted to live here because many of my classmates live here from UT-Houston. It is right off the rail and is perfect to commute without having to drive to school. People in the office were very helpful in working with us… Full Review ▶

01/07/13
Resident

Lived there for 14 months, no major problems but not a great place either. Specially, the management team and corporate office are the downside and staff are rude. On the first day of our second month received a letter asking to… Full Review ▶

12/14/12
Resident

I have lived in this complex, 2 bedroom 2 bath, for about 4 months now, and I'm a UT Health Science Center graduate student. Pros: Very close to the metro rail and an easy commute. Complex is nice and gated. I've… Full Review ▶

12/11/12
Resident

I am a former Baylor med student who has lived at the Lanesborough for the past 3 years and while I wouldn't say it was perfect it was so far the best experience I have had while renting. The apartments are… Full Review ▶

12/06/12
Resident

I am in my last year of medical school and i have lived here for the past 2 years and I have nothing but good things to say about Lanesborough. I am actually waiting to receive my rotation for next year… Full Review ▶

09/25/12
Resident

The people on the emergency contact number never ever show up if you AC unit fails. You are left to enjoy the hot weather. At times it takes days to get it fixed. Sad for the kind of rent we are… Full Review ▶

08/13/12
Resident

This is a place from Hell on all quarters.I lived here for 2 years : there were several thefts during this time including one person robbed at gun point. They also have a huge pest problem. Please do not believe any… Full Review ▶

07/31/12
Resident

I have enjoyed living at Lanesborough for 4 years now. I originally walked in the door and fell in love with my floor plan and the view. I am in a one bedroom study that is 1000 square feet. I overlook… Full Review ▶

07/22/12
Resident

The management is incompetent, does not do things they say they will, security is a joke and maintenance is behind. Gates often malfunctioning, its a huge security problem. The only thing this place has going for it is that it is… Full Review ▶

06/03/12
Resident

I have been living at Lanesborough for almost 2 years now! And it has been really great. The apartment is always kept up and is really a beautiful complex. It s very quiet and I am a student and I find… Full Review ▶

05/29/12
Resident

I have been a resident at Lanesborough for about two years and I absolutely LOVE IT! The office staff is really great and personable (specifically Amanda, Cory and my most recent interaction with Erin). Their renovated fitness center is above and… Full Review ▶

05/11/12
Prospective Resident

I am a mother and the school district was the selling feature, yet the staff and a so called manager Corey there gave me no hesitation but to look some place else. He lied to me on several issues. I did… Full Review ▶

05/08/12
Resident

The staff are so unprofessional its a joke. They can never answer questions you may have and if they do its always the wrong answer. They are rude and bad at their job. I could run the trailer they operate out… Full Review ▶

04/13/12
Resident

If I truly, truly hated someone--the worst punishment for them I could imagine would be to recommend that they live at Lanesborough. I cannot fathom a worse experience. Extremely shady business practices; horrrible leasing office staff, terribly inefficient maintenance, unprofessional corporate… Full Review ▶

04/03/12
Resident

This has been one of the worst rental experiences of my life!! We broke the lease after 7 months because the BS from the apartment staff - their rude and shoddy behavior - and the spate of issues we were having… Full Review ▶

03/29/12
Resident

Pros 1. Nice location beside Metro Station (Smith Lands), ample parking. 2. Great Management/staff (Amanda is very responsive and quick). She improved lot of things in last 2-3 years. Prior to her, management (Justin) was just horrible. 3. Safety has been… Full Review ▶

03/14/12
Resident

At Lanesborough, you get what you pay for. Rent isn't very expensive, but the complex isn't very nice either. It's basic, and it's find for your daily living ... without all the bells and whistles. I lived here as a 4th… Full Review ▶

02/15/12
Resident

I have been at Lanesborough for a couple years now, my girlfriend and me love this place! We have made a lot of friends here and truly consider this our home and Amanda has always been very nice works hard she… Full Review ▶

02/09/12
Resident

These apartments do little for the upkeep because they know you are staying here because of the location. The maintence is terrible. It takes forever to get anything properly repaired. The manager Amanda, has no sense of urgency and doesn't care… Full Review ▶

02/09/12
Resident

We have been living at The Lanesborough for four years now and it has been a very pleasant experience so far. The staff at the leasing office is extremely responsive, especially the apartment manager Amanda. Each time we had a service… Full Review ▶

02/07/12
Resident

Amanda, the property Manager, has provided me with nothing but the most impeccable service from the very start! No request is too big or small, and the response is always respectful, professional, and with a friendly smile. I feel valued, heard,… Full Review ▶

01/19/12
Resident

This is much better than my other apartment (fannin street station). I could not study there as it was too loud and most of my neighbors were scary. It was not really an option to walk home late by myself. Here,… Full Review ▶

11/30/11
Resident

My one bedroom apartment was spacious,clean, and up-to-date with crown molding. The apartment complex was gated and quiet. Maintenance was very prompt and helpful. Management worked well with me to accommodate my special needs. Full Review ▶

11/06/11
Resident

This really is a great place for the price. The admistration and workers are kind, reasonable, and approachable people. They have always been understanding and prompt in addressing my needs. That is something that I have found is hard to come… Full Review ▶

10/24/11
Resident

This goes out to all you habitual complainers about Lanesborough apartments that i've seen on here....you're absolutely ridiculous. If you're looking for apartments and you base your decision on what these people are saying DON'T!! I recently came across this and… Full Review ▶

10/23/11
Resident

I and some other friends lived this complex. it was horrible to do routine like payment (they dont accept cash) maintenance (weekend no repair whether it is very important issue like leakage, electricity, or A/C issues the most important thing the… Full Review ▶

10/19/11
Resident

This apartment complex appears okay on the outside, but it definitely not a good place to live. My apartment was dirty when I moved in. There were roaches and ants. The rug, vents and fixtures were in poor repair (will add… Full Review ▶

09/13/11
Resident

I moved out in July. Did a walk through with management (Sterling). 1 month later I get a refund of my deposit with money charged for damages to the blinds. I got in touch with Tammy at HQ to contest the… Full Review ▶

08/18/11
Resident

Amanda has helped me sign my lease for a third year in a row. She helps me whenever I have any complaints, and I know that when I ask her to do something that it's gonna get done. Full Review ▶

08/04/11
Resident

the girls in the office are very nice and funny the way they interact. tanya was who i originally spoke with but paige sealed the deal. the property overall is very nice. The pools are cold, fitness center has plenty to… Full Review ▶

06/21/11
Resident

All of the staff in the leasing office have always been great to me - but especially Amanda. She has always taken care of any requests that I've had in a very timely and professional manner. She is always is a… Full Review ▶

06/14/11
Resident

Great apartment. We moved here and liked a lot. All new appliances. All other apartment in 77030 are very expensive. For the price it's tons better Full Review ▶

05/16/11
Resident

Good apartments if you work in the medical field or a student. Good location, right off the rail. The prices are fair, and the staff is better than it used to be. Pre-hurricane Ike, the staff was terrible, but afterwards they… Full Review ▶

04/20/11
Resident

This is one of the worst places to live in. They don't keep track of their records properly and just send you letters of late charges. Rental charges are way high compared to others in neighbourhood. Full Review ▶

03/30/11
Resident

OK so the office team is really friendly and I appreciate the fact that they're trying to remodel and repaint, but SERIOUSLY!!!! the over-spray on my vehicle! wtf. The painting company they hired doesn't do ---- to cover the cars and… Full Review ▶

02/28/11
Resident

the biggest advantage is that its right on the light rail and this will save you a lot of money and time if you are a med student. the biggest disadvantage is that from time to time you hear the train… Full Review ▶

02/23/11
Resident

I've lived in several apartments around Houston, but this is by far my favorite. The management and staff led by Amanda is absolutely superb. They have a nice system in there and are ALWAYS courteous and nice when we go in… Full Review ▶

02/23/11
Resident

The Lanesborough Apartments is by far the worst place to live in the Med Center. I will never step foot inside it again. The leasing office is full of ------, incompetent people who keep harassing you about charges you have paid… Full Review ▶

02/09/11
Resident

OK, so I can't say that this is the prettiest apartment in Htown, but its a good deal for the money, and full of students like me. its gated and they have security which is a plus for the neighborhood. Being… Full Review ▶

12/22/10
Resident

The Lanesborough apartment main good quality is its proximity to the medical center hospitals. Other than that, the mainentance and upkeep is terrible. They obviously do not have trained maintenance people because it seems they have to try multiple attempts before… Full Review ▶

06/03/10
Resident

Stumbled upon this and thought I would update. They now have courtesy officers that walk around most days and at nights. I am not sure how effective they are at fighting crime but having them their probably deters most criminals. Place… Full Review ▶

06/03/10
Resident

Do not move here. I have lived in these apartments for 3 years and I am happy to say that I am leaving this hell hole soon. The office does not respond to maintenance calls. I called during normal business hours… Full Review ▶

03/04/10
Resident

If you move in here, I would try to get a third floor apt. I live on the second floor and hear absolutely EVERYTHING my upstairs neighbor does from opening the squeaky front door, turning on water faucets, opening cabinets and… Full Review ▶

02/15/10
Resident

Pros - I like that it's a couple minutes from the train and a free shuttle that will take you into the med center. They recently hired a few security guards and it's nice to see them walking around at night.… Full Review ▶

02/06/10
Resident

I lived here for my first year of medical school, moving out during the summer of '08. For me, the upside to the Lanesborough was that it's mostly medical students, residents, and young professionals, and it's near the rail. I met… Full Review ▶

12/13/09
Resident

They treated us very poor after being with them for almost 3 years. We were force to leave the apartment without having a place to live in the middle of the aftermath of hurricane IKE. Then when we move out they… Full Review ▶

11/29/09
Resident

I have lived at The Lanesborough for 4.5 years. I spent most of this time on the 7675 side, but the crime problem is the same on both sides. It's only a matter of time before your car and/or apartment get… Full Review ▶

11/17/09
Resident

i have had nothing but a great experience at the Lanesborough and when i graduate this december will miss it. the fitness center and my apartment and being on the light rail made for a great living environment. Full Review ▶

10/21/09
Resident

5/18/2010 There have been many many recent break-ins of apartments (on ALL floors), vehicles, assaults, people approached at night and having their purses and vehicles stolen. This is absolutely ridiculous. I think the managers here understand the concern, but corporate office… Full Review ▶

09/21/09
Resident

There have been over 15 apartment robberies in this complex alone since mid-August. I have also heard from neighbors of 2 assualts. I have not met one person in this complex who has not had their vehicle broken into. My car… Full Review ▶

09/14/09
Resident

The corporate office of the Lanesburough causes some serious issues. I have had to go through the BBB to try to get money back that they have wrongly kept due to hurricane damage and double charges of bills. This was after… Full Review ▶

09/12/09
Prospective Resident

I just renewed my lease after living here for one year. I would say the place is pretty much what I expected. I think the Lanesborough is unbeatable if you work or are a student in the medical center without parking.… Full Review ▶

09/01/09
Resident

Please review the corporate company before leasing here. I beg you! Research Richdale properties. They own multiple properties throughout the country and all have the same complaints. I'm not really a complainer and have lived in many apartments but the corporate… Full Review ▶

08/25/09
Resident

I lived in this apt for 2 years. When I moved in, the carpet was NOT new - disgusting to be honest. I personally steam cleaned it. I after one year, I resigned my lease, and at this time had the… Full Review ▶

07/01/09
Resident

I made friends with the maintenance people so they help me out. The management has gone from bad to useless. The manager has no customer service skills what so ever. The only useful on is a kid named Jason, he will… Full Review ▶

06/11/09
Resident

I feel many of the reviews here have been overly harsh on the Lanesborough. I lived there for four years, and my primary complaint was the office staff. Some people in there were pleasant to deal with, but there were others… Full Review ▶

05/30/09
Resident

I agree with most of the comments posted here. Richdale has yet to repair damage from Hurricane Ike. It is ridiculous. There are major bug problems here as well as serious crime/theft issues-- multiple break-ins (I have seen several cars with… Full Review ▶

05/30/09
Resident

My family and I have lived at the Lanesborough for 3 years. We stayed because of the convenience to the rail, but even that can't keep us here any longer. We have been extremely disappointed in the way the management deals… Full Review ▶

02/25/09
Resident

My Fiancee and I live here but are planning on moving as soon as we can. Having lived in many states and multiple properties I can easily say that the Lanesborough managed by Richdale properties is by far the worst property… Full Review ▶

02/24/09
Resident

Just stay away from this place. The apartments themselves are nice, although the grounds and buildings aren't kept up very well. The property was built in 2001, but it looks older than that. Management is terrible. It takes weeks or months… Full Review ▶

02/19/09
Resident

I have been living here for about 8 months and I can not wait to move out. I truly hope someone from Richdale reads this! Pros: Close to the metro rail (med center) Somewhat Cheap ($1200 for a 2 bedroom) Cons:… Full Review ▶

02/01/09
Resident

The biggest advantage to living at the Lanesborough is living right on the rail. It is VERY convenient if you work in the med center as parking is expensive there (upwards of $100/month). The apartments themselves are nice. Mine was clean… Full Review ▶

01/08/09
Resident

We moved there in 2001 and by the time we moved out in 2007 there had been a marked decline in the property with dumpsters overflowing in the parking lot and attacks in the covered garage due to lack of security… Full Review ▶

01/08/09
Resident

Dear nurses, doctors, students, and anyone working in the med center. You do not want to live at the Lanesborough. My wife and I lived there because she works in the med center. We would not recommend it to anyone. In… Full Review ▶

12/04/08
Prospective Resident

I would not recommend this place to my worst enemy! I first read these horrible reviews and thought well people just like to complain..... well that is not the case here.I am not even sure where to start telling you all… Full Review ▶

11/29/08
Resident

Avoid this place like the bubonic plague. I cleaned my apartment perfectly, no stains on my carpet, etc.. Was expecting to get my 400 $ deposit back, I get it back and they spend $350 replacing the carpet. They said it… Full Review ▶

11/12/08
Resident

1. You would be living and sleeping with ROACHES!!! 2. Don't expect to receive any mail because the management loses them all! 3. The security gates are always open - so don't be surpised if you wake up to see your… Full Review ▶

11/07/08
Resident

I have lived here almost a year now and now am looking for a new place. When I first moved in everything seemed great. However, over this past year Management has began to deteriorate. Don't get me wrong, the actual apartment… Full Review ▶

08/23/08
Resident

The other reviews that have been written are very true. The maintenance staff takes weeks to get things fixed (if they ever are fixed), I just gave up on having a huge water stain on my roof painted after calling ~6… Full Review ▶

07/16/08
Resident

I usually never take time to voice my concern but the Lanesborough and the Richdale Group (their corporate) have crossed all boundaries of what should be legally acceptable. I couldn't agree more with the guy pleading all doctors, nurses, and medical… Full Review ▶

07/16/08
Resident

Here is the link to the BBB page for the Richdale Group, which runs the Lanesborough: http://www.bbb.org/houston/business-reviews/apartments/richdale-group-the-in-houston-tx-58000731/#rating Full Review ▶

07/10/08
Resident

Since they have a good location, close to Metrotrail and Medical center, they know people will die to live here, me too. After lived here for 3 months the trouble we went through is not worst to stay here. * There… Full Review ▶

06/06/08
Resident

I lived at Lanesborough for approximately 3 years. I moved there because the property looked nice and was in a convenient location for me. The rent my first year was $680, so the price was right too. The first two years… Full Review ▶

06/03/08
Resident

As a female, I DID NOT FEEL SAFE WALKING AROUND BY MYSELF AT NIGHT. there are cars parked outside with the lights off that drive in as you exit the gates at night. MY FRIEND GOT CARJACKED AT GUNPOINT IN THIS… Full Review ▶

05/22/08
Resident

The Lanesborough looks nice...and that's about as far as it goes for its pros. The people that work in the leasing office are generally incompetant, and frequently say "This place has 500 units, you can't possibly expect us to (insert reasonable… Full Review ▶

03/18/08
Resident

In the last 6 month 3 times they broke into my car in the parking lot. The managers didn't care at all. Now I see why, after I've read through all the postings on this website. Crime must became one of… Full Review ▶

01/13/08
Resident

nice apts but there a few quirks that should be worked out. First of all, the apts are overpriced(reason y i am moving). Ok then it does have a great location especially if working in med center..as i am. However, one… Full Review ▶

11/01/07
Resident

I lived at The Lanesborough for a year. While the reviews here are probably slanted more towards the negative than is reality, there is a lot of merit to the complaints. The fact of the matter is that Richdale/Lanesborough don't have… Full Review ▶

09/10/07
Resident

I've noticed that the Lanesborough reviews are generally negative, and this may be because people only write reviews when they've had a bad experience. I've lived at the Lanesborough for a year now, and it's been good. Convenient location, prompt maintenance,… Full Review ▶

08/02/07
Resident

DONT EVEN GO THERE! Typical corporate management! Otherwise all those people who work there would be fired off hand by now! They dont care about their tenants and their response most of the time is totally inappropriate and inadequate. "Dont give… Full Review ▶

07/08/07
Resident

Nice location and apartments. However, lots of break-ins and frequent car thefts. The security is lax, the gates are generally open and the management would not take any action in case of a break-in. Full Review ▶

07/05/07
Resident

crappy management (both the front desk and the corporate office) - they are incredibly rude(especially if you're not of a particular race) We've had multiple car break-ins and several cars have had the tires/wheels stolen. No notices were placed, no townhall… Full Review ▶

03/28/07
Resident

They broke my window and took everything!!Nobody cares about it, they do not care about the residents, the people in charge is only able by phone, and they are always upset and they can not do anything, just I am sorry.… Full Review ▶

03/28/07
Resident

Pretty good location. Mediocre building but generally good enough, except that noise from above or next door can easily be heard. Leasing office people were not punctual, and often left earlier than they were supposed to. The worst is phone call… Full Review ▶

03/21/07
Resident

I put some political signs (yard signs) in my window alst October. I got a threatening note from the corp.office demanding I remove them. When I indicated that they were vilating my First Amendment rights to expression, they sent a maintenance… Full Review ▶

03/20/07
Resident

ok, place to live. good price for location BUT
Office management NOT helpful. always new people. frequent complaints with no action
fridge broke 3 times
washer broke took over two weeks to replace
a/c broke multiple times in summer
garbage disposer broken multiple times
deadbolt lock broken… Full Review ▶

02/22/07
Resident

I have enjoyed living in the apartment community--the only reason I'm moving is because I'm purchasing a house. Full Review ▶

02/09/07
Resident

I have lived at The Lanesborough for a long time. The apartments and staff are great. I have enjoyed The Lanesborough! I am going to miss it! Full Review ▶

01/04/07
Resident

The leasing agents told me to my face that I didn't have to give them the 30-day written notice of moving out like the lease stated. After asking multiple times if they were serious they kept saying I just needed to… Full Review ▶

11/05/06
Resident

Spend your money elsewear!! The management is awful, the gates never work there is always a "part on order". The security at the gate is a joke, not once did they ever call when I had guest come to visit, they… Full Review ▶

07/20/06
Resident

Do not live at the Lanesborough Apartment!!! The apartment was in bad condition with stains and black mold everywhere on the day I moved in. The walls are thin so you hear everything your next door neighbors are doing. It usually… Full Review ▶

06/28/06
Resident

We have been here about 15 months, and are so excited to be moving out! We have had a ton of problems with this apartment from the beginning. The walls are paper thin, so much so that we can hear every… Full Review ▶

06/22/06
Resident

i really like it here. the gym is great. i can take the light rail to work. and the girls at the pool are great eye candy! i have found the office to be helpful and friendly. Full Review ▶

06/21/06
Resident

I have always found that you can get what you need done if you are nice and courteous... but not here. I will just highlight some of my great moments at the Lanesborough:

? When I first moved in NOTHING was cleaned… Full Review ▶

06/20/06
Resident

The office staff does nothing but take your money on the date the rent is due. They have a drop box so technically the staff is unnecessary.
They signed for a package for me and misplaced it or claimed that I picked… Full Review ▶

05/31/06
Resident

Full Review ▶

05/25/06
Resident

Lived here for a year. The previous comments are all accurate for the most part.
NEGATIVE
had a horrible time getting the AC problems fixed (poor air flow throughout entire apt, coolant leak that went undiagnosed for months after repeated calls, huge… Full Review ▶

05/17/06
Resident

I lived here for three years, and I've had my share of complaints but I stayed out of convenience mostly for its location. Being right next to the metrorail is the biggest selling point. If you don't need easy access to… Full Review ▶

05/02/06
Resident

I just renewed my lease. My main reason for renewing is the absolute convenience of its location. I run and it is only 1.5 miles to Rice and then they have a 3 mile track. Also, I am closer than I… Full Review ▶

02/02/06
Resident

my second year at lanesborough and still loving it. the fitness center is very cool and its fun to live with a bunch of other med students and residents... Full Review ▶

12/18/05
Resident

The only reason I chose this apartment was to be near the metrorail - and I have to say, it is very convenient if you work downtown or at the medical center, the stop is literally right next to the complex.

The… Full Review ▶

12/15/05
Resident

Like other reviewers my experience at the Lanesborough was the same....HORRIBLE! Office staff is rude and manager accepts no responsibility for anything around the complex. A tenant must call the home office(long distance I might add) in order to get anything… Full Review ▶

12/07/05
Resident

I moved in shortly after construction completed...first person in apt...took 9 months to get window leaks fixed...when it rained...it rained in. Horrible management company, as someone said, dont expect your deposit back. I cleaned the apartment for several days even cleaning… Full Review ▶

11/15/05
Resident

I could go on and on about the complaints I have about this apartment complex but one thing has to be said ... you will never meet staff as rude and uncaring as the ones here, they have no clue how… Full Review ▶

11/07/05
Resident

Never had a problem with the complex. Seem to have a lot of turnover in the managment staff. Complex has a lot of problems with cars getting broken into. Managment does not seem to care about this happening. 11 cars got… Full Review ▶

09/28/05
Resident

this has been the perfect home for me during my residency. have not experienced any of the problems mentioned...i love it here and take the light rail everyday to work. Full Review ▶

04/24/05
Resident

Rude office staff. Overpriced for sq ft. Full Review ▶

04/08/05
Resident

This place looks nice from the outside, but inside it looks like a blind carpender built the interior. The temp. in one bedroom will be 15% higher than the other. The office staff are RUDE and hate their lives. After asking… Full Review ▶

04/08/05
Resident

the construction is very cheap - you can hear your neighbor's every move. it's next to a big field and we had a great deal of "silverfish" bugs and "rolly-polly's" in our living room - and once a mouse!! the trailer… Full Review ▶

04/05/05
Resident

Pros: great location (though light rail tracks bisecting S. Braeswood Blvd make access from Fannin & points north inconvenient), good fitness center (though sometimes crowded and machines frequently broken), in apartment washer & dryer included, appears lovely from outside.

Cons: noisy neighbors… Full Review ▶

04/01/05
Resident

I have lived here for about 8 months and I cant wait to move out! After moving in I realized how much cheaper nicer apartments were! The apartments are too small for the price and they are not made very well.… Full Review ▶

02/25/05
Resident

( )covered parking a plus; very quiet, peaceful complex due to mostly student residents; beautiful landscaping and regular upkeep; maintenance was excellent in their timing, politeness & efficiency; never any sigificant problems with construction, looks are beautiful as well; the best… Full Review ▶

12/14/04
Resident

I lived in the Lanesborough for a year from September 2002 - September 2003. At first glance this is a wonderful complex, it looks nice from the outside and the models look okay. It has a great fitness center.

Only after living… Full Review ▶

12/02/04
Resident

There are many things to be improved, 1) staff should be more stable and trained better. 2) stuff need more patience to be with customers, -------, the manager, knows what she is doing, but her attitute sucks, no patience at all,… Full Review ▶

10/29/04
Resident

Not happy Full Review ▶

10/21/04
Resident

Full Review ▶

08/06/04
Resident

I have lived at the lanesborough for a year. The apartments look good from the outside but are poorly built and poorly maintained. No one in the leasing trailer can make any decisions. Everything has to go through the corporate office.… Full Review ▶

07/27/04
Resident

I just want to say that I was at Lanesborough for 2 years, and the lady that manages the property is very low class and unprofessional. Her attitude exudes no education!!! The staff, bless their hearts, are under her working miserably.… Full Review ▶

07/19/04
Resident

The apartments themselves were ok, but when you rent they tell you that there is a security gaurd. However when there was a crime spree the staff quickly changed their story and called him a "gate Attendant". What a crock!! The… Full Review ▶

07/07/04
Resident

As mentioned above the staff is unreachable most of the time. There is a office on site yet thay cannot answer any questions for you. If you have a problem you have to call the corporate office which is long distance… Full Review ▶

07/03/04
Resident

Ive never lived in a nicer apartment. easy to study here, met a lot of cool people. Full Review ▶

06/11/04
Resident

Hi.

Lived at the Lanesborough for almost three years. The place is reasonably priced and nice when you first move in. The gym is awesome. The location is great. The biggest problem and the real deal-breaker for them is the… Full Review ▶

05/26/04
Resident

This was the worst apartment that we had ever stayed in. Management was totally unapprachable and corporate was equally as bad. They turned off utilities without warning for mistakes that they made, and only through threat of lawsuits did they turn… Full Review ▶

04/24/04
Resident

I absolutely love living in Lanesborough. I have stayed in other apartments, and know that Lanesborough is a superb complex. First of all, the fitness center is to die for. Residents also get free covered parking which is really convenient. I… Full Review ▶

04/19/04
Resident

First of all, I never had any problems with the staff. They were very professional and helpful. I can only recall one or two times where I could not reach them, but at least that much should be expected. Personally, I… Full Review ▶

03/17/04
Resident

From the day we lived in this apartment we have had nothing but trouble from the office. It began when they gave us the wrong apartment number. So when we had our bills set up, we did it for the wrong… Full Review ▶

03/13/04
Resident

Complex is quiet most of the time. The walls are very thick and must be made of concrete because you rarely hear anyone else. The apartments are clean and beautifully maintained. I have not been able to fine a floor plan… Full Review ▶

02/19/04
Resident

The office staff here is rude, unprofessional, and very apathetic to the residents´ needs. They actually lost, in a span of 5-6 hours a package UPS had delivered to their office for me! Their office is a three room trailer--how is… Full Review ▶

02/11/04
Resident

BUGS BUGS EVERYWHERE!!!!! That says a lot about the management that runs this place. This is the fourth review that has mentioned an abnormal bug problem that has not yet been corrected by management! I can also confirm the complaints about… Full Review ▶

02/03/04
Resident

The office staff is completely inept at best, and can be quite rude occasionally. I´ve called literally a dozen times to get in touch with someone, but they never answer the phones. Maintenance is okay, the repair guys usually come within… Full Review ▶

08/29/03
Resident

the leasing office is unresponsive (called 6 times in one day and not once did a live person answer, the office itself is nothing but a trailer, which tells you how much the Richdale group felt like investing in management, attentiveness,… Full Review ▶

06/10/03
Resident

These apartments are nice, just as long as you don´t live on the north edge of the complex. I have all kinds of bugs (ants and the such) on my front door every day. I have called them about it, but… Full Review ▶

06/03/03
Resident

We lived at the Lanesborough for three years while attending grad school. We moved in right after they first opened. Overall the apartments are clean, well maintenanced. The floorplans are OK, but small. Being in the med center there is not… Full Review ▶

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