Lantern Village Apartments

Lantern Village Apartments is recommended by:
56.0%
Overall Rating
2.91 out 5
Parking:
2.84 of 5
Maintenance:
3.47 of 5
Construction: 2.91 of 5
Noise:
3.27 of 5
Grounds: 2.91 of 5
Safety: 3.25 of 5
Office Staff:
3.14 of 5

5815 Gulfton St
Houston, TX 77081
713-660-3000
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Yo!
 

Be prepared or get ripped off

From: -Anonymous-
Date posted: 4/2/2006
Years at this apartment: 2006 - 2006
User Response is available. 5 responses

 
I put in my application with everything they asked me for minus one thing. They wanted a bank statement showing I have 1 years worth of rent in the bank saved and I brought in a receipt stating how much I have. I also brought in my paycheck stubs but since it wasn't computer printed with the year to date information they said it was unacceptable. It wasn't EXACTLY what they asked for so 2 weeks later they sent me a letter stating they denied me based on not providing the correct supportive documents. I asked for my $30 application fee back because they never ran the credit check and they never called my references and they refused stating "You knew you didn't give us exactly what we wanted. We have the choice to deny you without further processing your application. We a difficult apt to get into but once you are here everything is good."

I'm sure they are a decent apt for being in the neighborhood they are in. Just be careful to provide the EXACT documents they want or they will take your $30 and deny you without even thinking.

Recommended: NO
Overall Rating
2 out of 5
Parking:
2 of 5
Maintenance:
3 of 5
Construction: 2 of 5
Noise:
2 of 5
Grounds: 2 of 5
Safety: 3 of 5
Office Staff:
1 of 5
I'm the author!
Lived here?


User Responses

From: Diva342006 Date: 04/11/2006
That's not fair of them. I do my best to avoid paying any application fees, I find specials that say no application fee, and that way I'm not losing out on anything
From: HappyLantern2005 Date: 06/07/2006
This is normal credit application process and procedure. You are informed of the rules and it is your choice of whether to follow them. You are a grown-up, and you know that there are consequences for not following instructions. Neither this apartment complex, nor any other business needs to be your mommy and hold your hand.

There is nothing more fair than stating the rules and following the rules as stated.

I am not saying that they are perfect or without flaw, but this is certainly not one of the flaws of this complex.
From: MDSomeoneNEW Date: 11/18/2006
I agree that you should have gotten your application fee back since they didn't do anything, why should they keep your money? Even if their are rules that they should follow, but it can be waived by management in special cases. Rules cannot govern everything in every situations because the person coming up with the rules cannot possibly think of every situation that could exist in every business. I faced similiar situations, but management was able to make amends and waived certain rules. We are not robots, we are humans, you don't just follow rules blindly.
From: Anonymous Date: 05/13/2007
Hey HappyLantern2005, did you know that under the law you can't accept an application fee even if the renter gets denied. If the denied renter wants the application fee back, and they ask for it, they are entitled. Also, even if an apt complex does not run the credit check, and the resident is accepted, the application fee must be returned. I know this. Ask any lawyer.
From: Anonymous Date: 03/17/2008
They did run your credit, apparently yours wasn't good which is why you had to provide proof that you had a year's worth of rent in the bank. If they run your credit and it's found to not meet their standards you have two options; provide a cosigner or proof that you have a year's worth of rent in the bank. They told you the documents needed, you didn't provide them.
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