User Responses
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From:
Toastie
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Date:
07/25/2006
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The rates are getting too high. I lived there for two years and the first time I renewed my lease, they didn't raise my rates. They offered me a second renewal at about $30-35 more. There's no way I'd pay that much for this complex. The apartments are nice, but the leasing office service sucks, and they have a lot FEMA people that are VERY inconsiderate. The apartments across the street at Rio Grande and Estancia have better deals. I moved out and bought a town home. It's ten times better! Apartment living sucks.
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From:
Ineedavacation
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Date:
07/31/2006
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The office staff turnover is unbelievable. The office Manager, Mike does not return phone calls & could care less aboout complaints. My husband & I have lived there a few years & it has progressively gotten worse. When we first moved in it was quiet, clean & peacful. Now its like the hood. The walkways are filthy. Trash is left outside apartment doors for days & stains from the trash bags make it all the way down the staircase. It stinks & it is gross. Now to the shocking part, THE OFFICE STAFF DOES NOTHING ABOUT IT. Okay, its not their fault that people put their trash outside their doors, but it is their responsibilty to handle it. I have called...I kid you not...8 times to complain & nothing is done. 90% of the time the office phone is on voice mail, so you can never get through. When you leave a message, they do not call you back. I have paid my rent on time for 4 1/2 years & have never had any issues. I am the ideal resident & the office staff has never shown me any courtesy. You are probably wondering, WHY THE HECK DO YOU STILL LIVE THERE??? We are currently looking for a place to move!
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