Mandolin Apartments

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Mandolin Apartments

10325 Cypresswood Drive, Houston, TX 77070
(192 Reviews)
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Move-In Specials

$300 off first month's rent in our 1 bedrooms, with a move in by 8/15/20

Floor Plans & Pricing

1 Bedroom

Sonata

1 Bed, 1 Bath | 757 sq. ft.

3 Available Units

See Floor Plan Details

Adagio

1 Bed, 1 Bath | 811 sq. ft.

3 Available Units

See Floor Plan Details

Prelude

1 Bed, 1 Bath | 611 sq. ft.

See Floor Plan Details

2 Bedrooms

Allegro 2

2 Beds, 2 Baths | 1,091 sq. ft.

3 Available Units

See Floor Plan Details

Minuet 1

2 Beds, 2 Baths | 1,232 sq. ft.

3 Available Units

See Floor Plan Details

Toccata

2 Beds, 1 Bath | 898 sq. ft.

2 Available Units

See Floor Plan Details

Minuet 2

2 Beds, 2 Baths | 1,287 sq. ft.

2 Available Units

See Floor Plan Details

Allegro 1

2 Beds, 2 Baths | 1,049 sq. ft.

2 Available Units

See Floor Plan Details

3 Bedrooms

Concerto 1

3 Beds, 2 Baths | 1,363 sq. ft.

See Floor Plan Details

Concerto 2

3 Beds, 2 Baths | 1,382 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

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Renter Ratings

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Review Ratings

Noise

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Grounds

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Safety

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Office Staff

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Maintenance

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Neighborhood

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Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

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Number of reviews in the past 365 days

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Manager’s Review Engagement

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Percentage of reviews responded to

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Manager’s Review Reply Time

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Average time to respond to reviews

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Mandolin Apartments Reviews

(189)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Apple805

Resident 2020 - 2021

1/14/2021

DO NOT MOVE IN THESE APARTMENTS YOU HAVE BEEN WARNED! TWO WEEKS INTO LIVING HERE GOT MY CAR BROKEN INTO AND STOLE PERSONAL BELONGINGS FROM THE VEHICLE! RECENTLY I PURCHASED A NEW TRUCK 1/7/21 GOT MY RIMS STOLEN LEFT MY TRUCK ON BRICKS AND WINDSHIELD… See More >
    Manager

    1/15/2021

    Mandolin Apartments
    Dear Resident, I'm sorry to hear about this. Our staff tries to be as vigilant about community occurrences as best we can, but even the strongest of systems meet their challenges. We do hope that we can provide you with a better experience and would appreciate the chance to further discuss your concerns. Please send an email my way so that we may get the conversation going and begin working toward improving your experience. Hope to hear from you soon, Caterina H., Community Manager MandolinAptsMGR@pinnacleliving.com
    Review Author Icon

    anonymous

    prospectiveVisited 2020

    12/29/2020

    I waited for 40 minutes to see an apartment. There were two ladies in front of me. I understand and am fine with waiting, but the man did not even look at me or acknowledge my presence. I guess they don't need renters.… See More >
      Manager

      12/29/2020

      Mandolin Apartments
      Thank you for your review. Our team aims to be accommodating to all prospective residents, and we are so sorry that your experience was unsatisfactory. Our priority is to provide high-quality service to everyone, and we'd like to take some time to talk more about this incident. We would greatly value hearing from you and figuring out where things went astray. Please reach out to our front office so that I can address any concerns that you have. We look forward to discussing this experience with you and answering any questions that you have about our community. Sincerely, Caterina H., Community Manager MandolinAptsMGR@pinnacleliving.com
      Review Author Icon

      anonymous

      Resident 2019

      11/30/2019

      I have lived in many different complexes in the surrounding area, and so far this complex is my favorite so far. It's beautiful, the apartments are spacious, and has perfect access to many activities around it. Caterina is so sweet and helpful. I have already… See More >
        Manager

        12/2/2019

        Mandolin Apartments
        Thank you for taking the time to highlight everything you love about living at Mandolin! We're thrilled you've renewed your lease and we look forward to continuing to provide you with the best in apartment living!
        Review Author Icon

        Williambagley82

        Resident 2016 - 2019

        7/26/2019

        I have lived at the Mandolin on Cypresswood for about 3 years and have never regretted my decision to call this place home. The neighborhood is great, the property is always well kept, and the management team has consistently been the most accommodating. Melissa and… See More >
          Manager

          8/1/2019

          Mandolin Apartments
          HI William, Thank you for your time and we know Norma and Melissa really appreciate the review! If there is ever anything we can do to further elevate your experience as a resident, please let us know. -Mandolin Apartment Team
          Review Author Icon

          Elizabeth_A699

          Resident 2017 - 2019

          1/3/2019

          I absolutely love living here! I moved in back in 2017, and I have been very happy here. I have huge windows in my dinning and living areas; I get so much natural light in my unit, my family actually prefers coming to my place… See More >
            Manager

            1/9/2019

            Mandolin Apartments
            Thank you for the 5-star review, Elizabeth! Our team is overjoyed that you are loving our floor plan equipped with plenty of natural light. It is fantastic to hear that your loved ones enjoy coming over to your new home for brunch and gatherings. And isn't the valet trash service just phenomenal? We truly feel that it is beneficial and extremely convenient to have, too! We have taken note of your feedback regarding parking and communication as well. We are grateful for your kind words and will keep up the great work!
            Review Author Icon

            Kendall_D

            Resident 2017 - 2018

            11/28/2018

            I am aware that the prices of these apartments are hard to beat. And you'll read all of these reviews thinking: "all the bad ones might just be a couple instances of bad experiences." I thought that too when I moved in. But that just… See More >
              Manager

              12/2/2018

              Mandolin Apartments
              Kendall, thank you for reaching out and detailing your experience. We are disappointed to hear that we were not able to meet your expectations during your time here. We understand your frustration with parking, as first come first serve can be quite difficult in highly populated areas like the one around our community. If you'd like to provide us with any suggestions regarding this topic, then our team would be more than happy to hear your feedback. Additionally, making sure that residents are happy with our maintenance performance is something that we highly value, so we apologize for any delays that you may have encountered. We aim to resolve requests in a quick and successful way, and we'd be happy to speak with you about any less than satisfying experiences. We also regret any miscommunication that may have occurred with rent during your residency. However, we are glad that our team was able to effectively correct the issue after learning more about the situation. Furthermore, one of our priorities is to provide our residents with a smooth transition both into and out of our community, and we are sorry for missing the mark with you. We'd be happy to discuss the billing issues that you are currently undergoing because we want to clear up any misunderstandings and make sure that all of your interests are addressed to your satisfaction. We would appreciate the chance to talk to you about everything that you have mentioned in your review, so please contact us at mandolinapts@pinnacleliving.com, or give us a call at (832) 912-6900. We look forward to hearing from you.
              Review Author Icon

              anonymous

              Resident 2016 - 2018

              11/18/2018

              t's nice and quite, great pricing, friendly staff. Nice family friendly community. The staff is very nice and the maintenance team will respond to your request very quickly. t's nice and quite, great pricing, friendly staff… See More >
                Manager

                11/20/2018

                Mandolin Apartments
                Thank you for your kind words! We are glad to hear that you are satisfied with your experience. If you ever need anything, please let us know. We'd be more than happy to help!
                Review Author Icon

                anonymous

                Resident 2016 - 2018

                11/17/2018

                love the Mandolin Apartments. I keep renewing my lease because I love my beautiful apartment, along with the great community. The staff is like family, and always there when you need them. love the Mandolin Apartments. I keep renewing my lease because I love my… See More >
                  Manager

                  11/20/2018

                  Mandolin Apartments
                  Thank you for your warm words! We are so pleased to hear that you are loving your experience at Mandolin Apartments. Please do not hesitate to come by the office to let us know how we can make it even better, we always welcome resident feedback.
                  Review Author Icon

                  Chelsea_B712

                  Resident 2018

                  11/11/2018

                  I am glad I came and looked at the Mandolin for myself and my son instead of listening to what others said from what they heard from others. I love the community. I am very familiar with the surrounding apartments and pricing. The Mandolin's rent's… See More >
                    Manager

                    11/13/2018

                    Mandolin Apartments
                    Chelsea, thank you for taking the time to share your recommendation! We're delighted to know that you're happy in your home and that you enjoy our location and amenities. We truly appreciate your feedback and will work hard to continue making Mandolin a wonderful community to call home!

                    Updated Review

                    Review Author Icon

                    Sheretta Moore

                    Resident 2018

                    4/18/2018

                    I have to say that I have been at this property since 2013 and have enjoyed the property. The last Property Manager that made this community with a great experience was Elvis and the current Manager has no emphasis on helping anyone and her energy… See More >
                      Manager

                      6/19/2018

                      Mandolin Apartments
                      Thank you for your review of Mandolin Apartments. Your long-term residency means a great deal to us and we would like to work towards improving your time at our community for the better. Please contact our office at (832) 912-6900. We look forward to speaking with you. Sincerely, Lynne G., Community Manager
                      Review Author Icon

                      Chelsie_B

                      Resident 2018

                      2/6/2018

                      Best apartment complex ever!! I will def be renewing my lease when the time comes! The employees value us all & that’s what matters most. If you are looking for a nice community complex, look no further!! :)… See More >
                        Manager

                        3/7/2018

                        Mandolin Apartments
                        Thank you for your review! We are so pleased to hear you love our community and our management team! We look forward to continuing to exceed your expectations!
                        Review Author Icon

                        CarolinaMag

                        Resident 2017

                        8/11/2017

                        I am currently living here and so far I love it. The apartment has been great and the staff if amazing! All the emails, assistance and phone calls have been attended in a timely manner and I've been very satisfied with the overall… See More >
                          Manager

                          9/14/2017

                          Mandolin Apartments
                          Thank you for your review, we always love to see one of our team members get recognized for the great job that they do on a daily basis! Come by the office and see us anytime!
                          Review Author Icon

                          Masondickie

                          Resident 2015 - 2017

                          4/21/2017

                          Mold!! Dog crap all over the place like a a field of land mines!!! And the smell of weed here every hour of the day makes me think I'm at Woodstock!! Do not move in!!! Beware!!… See More >
                            Review Author Icon

                            anonymous

                            Resident 2015 - 2017

                            3/1/2017

                            Don't even attempt to call here because nobody is going to answer. Just show up. The parking is ridiculous and it's not uncommon for you to park on other side of complex in guest spots. Might be easier to park in adjacent Apartments and walk… See More >
                              Manager

                              3/10/2017

                              Mandolin Apartments
                              Thanks for the 4 stars, we have had a few move outs over in what I think is your area that has opened up some of the reserved and covered parking, if you are interested, I can offer a good deal on one of them. Parking is a hassle when occupants of one apartment have more than one vehicle and all try to park right in front of the building. Hopefully with the addition to our office staff, our phones are now answered on a consistent basis, however if we are trying to give a resident or a prospective resident our undivided attention - you may end up on voice mail. We check the messages on a regular basis and call people that leave a voicemail back as soon as we have the chance. Glad you are happy with the office and Maintenance staff, let us know if you would like to grab one of the newly opened up parking spots!
                              Review Author Icon

                              anonymous

                              Resident 2016 - 2017

                              2/22/2017

                              This place is horrible. The staff is filled complete morons, especially the fat white woman. She is so rude, I hate dealing with any of them. I wanted reserve parking and they gave me a spot nowhere near my apartment. I've been waiting for… See More >
                                Manager

                                3/10/2017

                                Mandolin Apartments
                                We are sorry to hear about your struggles. We do work to give covered parking near apartments, but sometimes there isn't any available. We are not aware of the specific details regarding your work orders, but can look into the status if you are able to provide us more details. We would like to invite you into the office to speak with us in person regarding your concerns. We can look at other options of covered parking as well as look into the work orders you mention.
                                Review Author Icon

                                anonymous

                                Resident 2015 - 2016

                                12/15/2016

                                The office is under-staffed. They need two people to show apartments and at least one to deal with the residents. I wouldn't even go into the office except that they NEVER answer the phone! I had a minor incident in the parking… See More >
                                  Manager

                                  12/16/2016

                                  Mandolin Apartments
                                  Thank you for your review. We have discussed this situation with our office team, and nobody is aware of this situation. Who in the office did you speak with? Our property supervisor has never had a discussion onsite with a resident, so we are not sure how this situation could have even possibly occurred. Please contact the leasing office to speak to us about this situation with your car being hit, as nobody is aware of this situation and hasn't heard anything about it.
                                  Review Author Icon

                                  susophie

                                  Resident 2010 - 2016

                                  4/8/2016

                                  After staying here for six years, I can now give a review about the apartment. I really love this apartment complex. That's why I stayed here for so long. The previous management was really good and so does the current one. I never have problems… See More >
                                    Review Author Icon

                                    anonymous

                                    Resident 2015 - 2016

                                    4/1/2016

                                    I will start out by saying that the staff at the Mandolin is very nice and helpful, but when trying to call into the office, it is almost impossible to get anyone on the phone. I normally have to call at least 5 times in… See More >
                                      Review Author Icon

                                      pranay294

                                      Resident 2015

                                      11/14/2015

                                      Nice appartment Staff has been good to us and greeted well ( Specially Nigel ) Apartment was clean when we got it and all issues we reported were addressed pretty quick Overall a very good experience so far

                                        Review Author Icon

                                        shan007

                                        Resident 2015

                                        10/15/2015

                                        Worst Management... Stay away... they don't keep their words. Things were way different in my lease when compared to what they promised before signing up the lease. Apartment was not ready to move in whey I got the keys.. but still they handed me the… See More >
                                          Review Author Icon

                                          anonymous

                                          prospectiveVisited 2015

                                          10/12/2015

                                          Was looking to rent an apt. The office is well under staffed and a bit...not all the way there. Upon obtaining pricing information and prospective move-in date we went on a tour. The complex is nice amd quiet. We witnessed routine maintenance of the complex… See More >
                                            Review Author Icon

                                            anonymous

                                            Resident 2013 - 2015

                                            7/24/2015

                                            The newest management is terrible! They have a resident portal for paying rent or submitting maintenance requests and it rarely works. Tonight the apartment above me is flooding and we can't get emergency maintenance since they no longer have an answering service. Cannot wait… See More >
                                              Review Author Icon

                                              anonymous

                                              Resident 2015

                                              7/16/2015

                                              I live here now and I can't wait to for my lease to be up, back in 2014 when I moved in November management was great and was a great experience as a first time renter, the location was safe and clean but then when… See More >
                                                Review Author Icon

                                                Resident 141058

                                                Verified Resident 2015

                                                3/16/2015

                                                The staff is very friendly, courteous and helpful. They are prompt with maintenance requests as well. I was pleasantly surprised when my washer/dryer was delivered on move-in day and it was brand new!

                                                  Review Author Icon

                                                  anonymous

                                                  Resident 2013

                                                  2/12/2015

                                                  Mandolin has lost the business / prospective business of many of my friends / colleagues because of their forced cable TV charges. They can do without that and still be the best in the area because the community is awesome.

                                                    Manager

                                                    2/13/2015

                                                    Mandolin Apartments
                                                    Thank you for sharing your comments regarding your experience at The Mandolin. I am so happy to hear that our team has exceeded your expectations and provided you with the service that you deserve. We understand that The Mandolin is your home and we are so pleased to hear that you are enjoying your time with us. As for the cable, Direct TV updated the system recently and the service is working really well. With the bulk package that we have, they are able to provide our residents with a month to month contract, free installation, and a package that would normally cost between $70 and $80. Also, our rental rates are usually some of the best in the area to help absorb some of the monthly cable fees. It's almost like getting cable at no charge. We would include the cable fee in the rent but in the future we plan to change the cable provider and need the easiest and fastest way to edit resident's leases without having them to resign their entire lease contract. Thank you again for your great comments and if we can be of any assistance in the future please don't hesitate to contact us at 281.727.3700 or themandolin@venterraliving.com. Have a great week! Elvis

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer Connections
                                                    Parking
                                                    • Covered Parking
                                                    • Garage
                                                    Pets
                                                    • Cats Allowed
                                                      Fee: $300. Rent: $20. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Dogs Allowed
                                                      Fee: $300. Rent: $20. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Additional Storage
                                                    • Auto Detailing Bay
                                                    • Bellhops Houston Movers Option
                                                    • Billiards Room
                                                    • Built-in Bookcases
                                                    • Business Center
                                                    • Crown Molding
                                                    • Fitness Center
                                                    • Hardwood Style Flooring
                                                    • High-Speed Internet
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Open Kitchens with Breakfast Bar
                                                    • Package Receiving Service
                                                    • Park-like Setting
                                                    • Pet-Friendly Community
                                                    • Picnic Area with Grill
                                                    • Pool
                                                    • Spa
                                                    • Updater Moving Partner
                                                    • Vaulted Ceilings
                                                    • Walk In Closets
                                                    • Wood burning Fireplace
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                                                    Leasing

                                                    The Mandolin Apartments is home to those that live, work, and play in the Willowbrook area of North Houston. Enjoy the convenience and close proximity to premiere shopping at Willowbrook Mall, Deerbrook Mall, The Shops at The Vintage, or Spring Cypress Plaza. You'll also enjoy dining options such as Peli Peli, BJ s Brewhouse, Saltgrass Steakhouse, Zoe s Kitchen, or Starbucks. Living at The Mandolin Apartments puts you in the center of it all. Enjoy a night at the movies at one of the many movie theaters nearby such as Willowbrook Movie Tavern, AMC Willowbrook 24, or Alamo Drafthouse Cinema Vintage Park. If you prefer the outdoors, take a stroll in Matzke Park or Elizabeth Meyer Park all located within minutes to the community. The Mandolin Apartments feature spacious one, two, and three bedroom luxury homes and stellar amenities such as two resort style swimming pools, 24-hour fitness center, and picnic areas with barbeque grills. Experience a better way of living at The Mandolin Apartments where residents will enjoy both a professional on-site management and maintenance team whose goal is to provide an exceptional living experience. We're available to take your calls 24/7. Come by for a tour today!
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                                                    Office Hours

                                                    • Sunday: 01:00 PM - 05:00 PM
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q: How easy is it to find guest parking?
                                                    Anonymous
                                                    Answered on: 05/25/2018
                                                    A: impossible
                                                    Jeanne_C
                                                    Answered on: 05/25/2018
                                                    A: It depends on which apartment you are going to......

                                                    Frequently Asked

                                                    Cats Allowed
                                                    Fee: $300
                                                    Rent: $20
                                                    Pet Limit: 2
                                                    Dogs Allowed
                                                    Fee: $300
                                                    Rent: $20
                                                    Pet Limit: 2
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    $300 off first month's rent in our 1 bedrooms, with a move in by 8/15/20

                                                    Check Availability

                                                    Mandolin Apartments

                                                    March 2024

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                                                    Mandolin Apartments is a 611 - 1,382 sq. ft. apartment in Houston in zip code 77070. This community has a 1 - 3 Beds, 1 - 2 Baths Nearby cities include Bellaire, Stafford, Galena Park, Sugar Land, and Missouri City.

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