Mansions at Hastings Green
#19,660 #549 #3,321

What is epIQ?

Mansions at Hastings Green

11950 FM 1960 Rd.West Road, Houston, TX 77065
(59 Reviews)
$940 - $1,717/mo
Share Feedback
Write a Review
Leave a Video ReviewNew

Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath

See Floor Plan Details

2 Bedrooms

2 Beds, 2 Baths

See Floor Plan Details

3 Bedrooms

3 Beds, 2 Baths

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

F
F

Renter Ratings

D-

Review Ratings

Noise

1.0

Grounds

1.0

Safety

1.0

Office Staff

1.0

Maintenance

1.0

Neighborhood

1.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

D

Number of reviews in the past 365 days

1

Managerā€™s Review Engagement

F

Percentage of reviews responded to

0.00%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

N/A

View Community Timeline
View Community Timeline

Mansions at Hastings Green Reviews

(59)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating
Review Author Icon

anonymous

prospective ā€¢ Visited 2024

2/14/2024

Review of experience on 2/14/24

I called this place AFTER being on calls for over 4/12 hours today. I spoke with Patricia. As I was writing down the details of this place, she kept interrupting me. I believe that she should NOT BE WORKING FOR A SENIOR APT. She alsoā€¦Ā See More >
    Review Author Icon

    Rebecca_A467

    Resident ā€¢ 2020 - 2022

    4/19/2022

    DO NOT RENT FROM THIS DIRTY UNKEPT UNSAFE PLACE

    I'm not going away. I'm so very frustrated and angry, i have been trying to get resolution of a very big problem at Mansions of Hastings Green. I will place a police report and File a dispute with the Better Business Bureau. I have waitedā€¦Ā See More >
      Review Author Icon

      anonymous

      prospective ā€¢ Visited 2021

      3/30/2021

      Horrible experience. The leasing agent Frankie and manager Iris are both idiots. They take their time with processing applications but quick to take your app fees. RENT SOMEWHERE ELSE. HORRIBLE EXPERIENCE

        Review Author Icon

        anonymous

        prospective ā€¢ Visited 2019

        2/1/2019

        If you want to know anything about these apartments here is my forwarded email to the manager. I pray if anyone moves to this they don't come to these apartments for a place to live. They make the entire city of Houston and my newā€¦Ā See More >
          Review Author Icon

          anonymous

          Resident ā€¢ 2017 - 2018

          6/2/2018

          when i moved in July of 2017 i loved it. It was quiet and whatever maintenance issues that I had were taken care of except for the stove. The ovens heat penetrates to the top of the stove and makes it so extremely hot youā€¦Ā See More >
            Review Author Icon

            Msangiec79

            Resident ā€¢ 2013 - 2016

            10/29/2016

            I moved to the Mansions December 2013 and will be leaving 12/16. I gave my 60 day notice yesterday 10/29/16. I held back my tears lol. I truly enjoyed my stay here. Everybody in the office was ABSOLUTELY GREAT. ESPECIALLY LILLIE. Work orders wereā€¦Ā See More >
              Review Author Icon

              anonymous

              prospective ā€¢ Visited 2014

              10/15/2014

              Could someone tell me if these apartments are based on your income somewhat? I have done some research have found out that this is a "tax credit" property. Is the rent based on a percentage of your income or is it a set rate?ā€¦Ā See More >
                Review Author Icon

                Resident 69238

                Verified Resident ā€¢ 2010 - 2014

                5/16/2014

                I have nothing but good things to say about this community and the staff. My experience here has been very pleasant. Management does an excellent job maintaining the property and the apartments. The interior looks just as good as the exterior.

                  Review Author Icon

                  anonymous

                  Resident ā€¢ 2014

                  3/26/2014

                  Manager is unfriendly and wants little association with tenants. She is a new manager here and does not have a clue how to deal with seniors. She is getting rid of office employees one by one and putting in her own people. ā€¦Ā See More >
                    Review Author Icon

                    Resident 52152

                    Verified Resident ā€¢ 2011 - 2014

                    2/19/2014

                    I have been ay this resisdence since 2011. ..I have had no major maintenance problem besides the normal changes of air filter and a garage disposal ...my one and only concern is the traffic that accumulates from kids waiting on school buses in the morningā€¦Ā See More >
                      Review Author Icon

                      happyjaz

                      Resident ā€¢ 2010 - 2014

                      2/5/2014

                      I have been living at the Mansions at Hastings Green for over 4 years and I love it here. The manager Iris is very nice and she goes above & beyond to help us. I had a situation & needed to down sizeā€¦Ā See More >
                        Review Author Icon

                        Resident 50455

                        Verified Resident ā€¢ 2013 - 2014

                        2/3/2014

                        Over all have enjoyed my stay here. The staff is very friendly and maintenance request are all was completed promptly. In addition they always give a courtesy call when packages are in the office. The grounds are well kept and any problems are addressed immediately.

                          Review Author Icon

                          svowles

                          Resident ā€¢ 2013 - 2014

                          1/13/2014

                          My husband and I have been here since October of 2013. The leasing agent in the main office is a real sweetheart and kept us very informed about the upcoming availability of the apartment that we desired (3 bedroom, 2 bath, main floor, garageā€¦Ā See More >
                            Review Author Icon

                            anonymous

                            Resident ā€¢ 2013 - 2014

                            1/13/2014

                            ive lived here since oct 2013 and they are by far the best apartments ive ever lived in ! office staff are very nice and respectful ; everytime i called because of a little problem it is always fixed that day or the next morningā€¦Ā See More >
                              Review Author Icon

                              anonymous

                              Resident ā€¢ 2011 - 2014

                              1/16/2014

                              As you can see, you can't trust every review. You also can't expect honest and ethical management.ā€¦Ā See More >
                                Review Author Icon

                                angryparent2

                                Resident ā€¢ 2012 - 2013

                                11/5/2013

                                So glad to be leaving these money hungry people especially the manager Iris. I lived in these apts for over a yr and have never been late one time on my rent except for my last mth living in the apts. First of all itsā€¦Ā See More >
                                  Review Author Icon

                                  crommie

                                  Resident ā€¢ 2011 - 2013

                                  9/5/2013

                                  As a tenant, I experienced barking dogs; nasty pet owners; loud walkers and talkers; noisy, gossipy, hostile, inconsiderate and profane neighbors; even some who would try to fight you. It is nice and calm when you first move in, but stay there and meetā€¦Ā See More >
                                    Review Author Icon

                                    owenscynthia597

                                    Resident ā€¢ 2010 - 2013

                                    7/24/2013

                                    I LOVE THE MANSIONS! I have been living here for 3 years and I love it. I don't have any problems, my apartment is nice, and Iris and the other ladies are so nice and profesional. My mother lives in the Senior community and theyā€¦Ā See More >
                                      Review Author Icon

                                      renterratings11

                                      Resident ā€¢ 2012 - 2013

                                      6/20/2013

                                      I currently live in the Mansions and have signed my 2nd year lease. I am happy! Because the last two apt complexes I lived in were horrible and these are great. I love the. apt where I live. Besides seeing spiders alot whenā€¦Ā See More >
                                        Review Author Icon

                                        anonymous

                                        Resident ā€¢ 2012 - 2013

                                        6/4/2013

                                        The parking is HORRIBLE ! The gates are always open and anyone can come in and park so when the people that actually live here want to park, you can't ! The walls are super thin. I live on the 3rd floor and I canā€¦Ā See More >
                                          Review Author Icon

                                          anonymous

                                          Resident ā€¢ 2013

                                          3/22/2013

                                          We liked it at first when we moved in but then we had people upstairs that sounded like they were moving furniture and bowling it was insane. They kept saying they would talk to them but nothing changed. They also cooked this awful smelling foodā€¦Ā See More >
                                            Review Author Icon

                                            bgill7584

                                            Resident ā€¢ 2012

                                            10/3/2012

                                            I just moved out of the mansions into a house. It was very nice living there, the staff is always friendly and the grounds are always clean. If you are looking for a quiet and clean community this is the place to live.ā€¦Ā See More >
                                              Review Author Icon

                                              katoiyaL

                                              Resident ā€¢ 2012

                                              8/31/2012

                                              AWESOME staff!! They saw to my every need=) The apartment is wonderful, haven't had any problems.. Thanks so much Lili!!ā€¦Ā See More >
                                                Review Author Icon

                                                Vontrell

                                                Resident ā€¢ 2009 - 2012

                                                5/23/2012

                                                Residen since 2009

                                                I always feel welcomed when I come into the office. It is very pleasant. The activities that the community hosts are resourceful. The community is very quiet, peaceful. We do not have loud nieghbors. The construction of the community isā€¦Ā See More >
                                                  Review Author Icon

                                                  walmart22

                                                  Resident ā€¢ 2008 - 2012

                                                  5/3/2012

                                                  Amazing Apartments

                                                  Mansions are great apartments and I been living here since Oct.8 2008. Alot of people complaing on these reviews saying they have roaches but we dont have them. The Mansions has alot of activities for the kids during holidays even on school days.

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry Connections in Unit
                                                    • Laundry On-Site

                                                    Leasing

                                                    1X1 immediate move-in
                                                    Show Less
                                                    This community is managed by

                                                    Alpha Barnes Real Estate Services

                                                    F
                                                    F
                                                    Communities
                                                    5

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q:Ā Are there surveillance cameras on site?

                                                    Frequently Asked

                                                    Based on 59 number of votes by renters, Mansions at Hastings Green is currently rated 3.5 out of 5 stars.
                                                    Mansions at Hastings Green is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    Mansions at Hastings Green is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    Mansions at Hastings Green is rated 1/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    Mansions at Hastings Green is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    Mansions at Hastings Green is rated 1/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                    Mansions at Hastings Green is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Alpha Barnes Real Estate Services
                                                    No pet policy available
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Check Availability

                                                    Mansions at Hastings Green

                                                    March 2024

                                                    Sun
                                                    Mon
                                                    Tue
                                                    Wed
                                                    Thu
                                                    Fri
                                                    Sat
                                                    1
                                                    2
                                                    3
                                                    4
                                                    5
                                                    6
                                                    7
                                                    8
                                                    9
                                                    10
                                                    11
                                                    12
                                                    13
                                                    14
                                                    15
                                                    16
                                                    17
                                                    18
                                                    19
                                                    20
                                                    21
                                                    22
                                                    23
                                                    24
                                                    25
                                                    26
                                                    27
                                                    28
                                                    29
                                                    30
                                                    Beds

                                                    0

                                                    Baths

                                                    0

                                                    Is this your community?

                                                    Claim your community to update listing information, capture leads, and respond to reviews!

                                                    Mansions at Hastings Green is an apartment in Houston in zip code 77065. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,717. Nearby cities include Bellaire, Stafford, Galena Park, Sugar Land, and Missouri City.

                                                    Your privacy and identity are important to us. Please review the Terms and Guidelines before sharing private or non-public information with matches.