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Mansions at Hastings Green

11950 FM 1960 Rd.West Road, Houston, TX 77065
74%
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43
Reviews
74%
% Recommended
53%
City Average
05/16/14
Verified Resident

I have nothing but good things to say about this community and the staff. My experience here has been very pleasant. Management does an excellent job maintaining the property and the apartments. The interior looks just as good as the exterior.… Full Review ▶

03/26/14
Resident

Manager is unfriendly and wants little association with tenants. She is a new manager here and does not have a clue how to deal with seniors. She is getting rid of office employees one by one and putting in her own… Full Review ▶

02/19/14
Verified Resident

I have been ay this resisdence since 2011. ..I have had no major maintenance problem besides the normal changes of air filter and a garage disposal ...my one and only concern is the traffic that accumulates from kids waiting on school… Full Review ▶

02/05/14
Resident

I have been living at the Mansions at Hastings Green for over 4 years and I love it here. The manager Iris is very nice and she goes above & beyond to help us. I had a situation & needed to… Full Review ▶

02/03/14
Verified Resident

Over all have enjoyed my stay here. The staff is very friendly and maintenance request are all was completed promptly. In addition they always give a courtesy call when packages are in the office. The grounds are well kept and any… Full Review ▶

01/13/14
Resident

My husband and I have been here since October of 2013. The leasing agent in the main office is a real sweetheart and kept us very informed about the upcoming availability of the apartment that we desired (3 bedroom, 2 bath,… Full Review ▶

01/13/14
Resident

ive lived here since oct 2013 and they are by far the best apartments ive ever lived in ! office staff are very nice and respectful ; everytime i called because of a little problem it is always fixed that day… Full Review ▶

12/04/13
Resident

As you can see, you can't trust every review. You also can't expect honest and ethical management. Full Review ▶

11/05/13
Resident

So glad to be leaving these money hungry people especially the manager Iris. I lived in these apts for over a yr and have never been late one time on my rent except for my last mth living in the apts.… Full Review ▶

07/24/13
Resident

I LOVE THE MANSIONS! I have been living here for 3 years and I love it. I don't have any problems, my apartment is nice, and Iris and the other ladies are so nice and profesional. My mother lives in the… Full Review ▶

06/20/13
Resident

I currently live in the Mansions and have signed my 2nd year lease. I am happy! Because the last two apt complexes I lived in were horrible and these are great. I love the. apt where I live. Besides seeing spiders… Full Review ▶

06/04/13
Resident

The parking is HORRIBLE ! The gates are always open and anyone can come in and park so when the people that actually live here want to park, you can't ! The walls are super thin. I live on the 3rd… Full Review ▶

03/22/13
Resident

We liked it at first when we moved in but then we had people upstairs that sounded like they were moving furniture and bowling it was insane. They kept saying they would talk to them but nothing changed. They also cooked… Full Review ▶

10/03/12
Resident

I just moved out of the mansions into a house. It was very nice living there, the staff is always friendly and the grounds are always clean. If you are looking for a quiet and clean community this is the place… Full Review ▶

08/31/12
Resident

AWESOME staff!! They saw to my every need=) The apartment is wonderful, haven't had any problems.. Thanks so much Lili!! Full Review ▶

05/23/12
Resident

I always feel welcomed when I come into the office. It is very pleasant. The activities that the community hosts are resourceful. The community is very quiet, peaceful. We do not have loud nieghbors. The construction of the community is perfect.… Full Review ▶

03/08/12
Resident

I use to stay at this apartment complex from March of 2010-Feb 2011, and I can say I was really disgusted with the roach problem that existed there. When I first came to look at the apartment I was so impressed… Full Review ▶

02/07/12
Resident

I lived in this apartment all of last year with my two small children, I know every complex has there pros and cons but this complex's bad outweighed the good for me and that is why I moved when my lease… Full Review ▶

12/22/11
Resident

I moved out of the mansions and i regret it. I hate the apartments that i moved into all because i was trying to lower my rent and it turns out that i am paying the price now i actually get… Full Review ▶

11/09/11
Resident

I will miss the quiet property, respectful youth and OUTSTANDING office staff. Out of all of the apartment communities I have lived in, Iris BY FAR has been the best. They were always there to listen to me. They took my… Full Review ▶

07/15/11
Resident

I love my apartment been living here since fall 2010. The people working here are nice and helpful. If you read that other review talking about roaches just keep an open mind and realize that nobody can speak for ALL the… Full Review ▶

Manager Response
06/23/11
Resident

I love my apartment been living here since June 2010. The people working in the office are nice and helpful. I lived in other apartments before and they dont compare to the mansions. Dont have plans to move anytime soon. Full Review ▶

Manager Response
03/28/11
Resident

I read the previous ratings and I do not agree. Although, I've only been in my spacious 2 bedroom apartment for a month, I am quite pleased with the community. I was impressed with the staff, especially Elizabeth. She is very… Full Review ▶

Manager Response
03/28/11
Resident

I have lived here going on 3yrs and I must say that I am a happy resident. This is a nice place to call home! I am a single mom of 3 kids and and I couldn't have asked for a… Full Review ▶

Manager Response
03/19/11
Resident

The property is very nice. The staff and maintenace are very nice and helpful BUT they have a MAJOR ROACH PROBLEM. They do have an exterminator come to the property every week, but the roaches already took over the place and… Full Review ▶

Manager Response
03/08/11
Resident

I moved in February of this year and everything has been fine. I agree with the post before me that the staff is very nice and go out of there way to assist you, especially Elizabeth. I did find one baby… Full Review ▶

Manager Response
02/08/11
Resident

Ok so I have read the reviews and still decided to move in. It is a gorgeous community with a very friendly staff. I am not looking forward to the roach problem that seems to be a big issue here from… Full Review ▶

Manager Response
11/15/10
Resident

FOR ALL OF NEW TO BE TENENTS OR PEOPLE JUST LOOKING AROUND PLEASE DO SO AND CLICK ON THE X BOX MANSION AT HASTINGS GREEN WHICH IS A PROPERTY OF ALPHA BARNES FOR NOW ,SHOULD REALLY GET RID OF THEIR GOVERMENT… Full Review ▶

Manager Response
09/23/10
Resident

When I first moved in I had my blinders on... Everything was great. The apartment seemed clean and peaceful. After the first few weeks I had found out that I signed a contract to a nightmare. The first problem is the… Full Review ▶

Manager Response
09/13/10
Resident

I have lived here 6 months and can't wait for my lease to be up. We enjoyed the place at first, until we got settled in, then we started noticing things. There might as well be no gates, people park and… Full Review ▶

08/05/10
Resident

Its been 4 months since i moved in and it's not bad. Office staff is professional and nice, the only thing is that there is kids playing at late hours of the night. When security tells them something, they don't listen.… Full Review ▶

Manager Response
05/10/10
Resident

I must say with any apartment there is give and take. It's not your own home by far and therefore you have to learn to put up with some things however there is somethings that are hard to put up with.… Full Review ▶

04/26/10
Resident

I love the place and Sabrina is wonderful and helpful however I have felt extremely unwelcome by the manager. She is very unprofessional and rude. Never met her formally and still don't know her however my two encounters with her have… Full Review ▶

04/06/10
Resident

I love this property, its staff and management. I love its modern decor, but that's where it STOPS! THIS PLACE HAS A ROACH PROBLEM AND I CAN NOT GET OVER IT, WISH THEY HAD TOLD ME ABOUT IT, AND HAVE NEVER… Full Review ▶

03/25/10
Resident

I've lived in this property for a year, and i must say that yes, it was going kinda rough with all the change and the old ----- manager Nia, but the new staff in the office, they have made super improvements!!… Full Review ▶

Manager Response
01/12/10
Resident

This propery is horrible. The new manager is such an idiot that she cannot keep a consistant staff.They have promised all of the extra ammenities of which the residents have yet to utilize. This is the next ghetto in waiting due… Full Review ▶

12/03/09
Prospective Resident

We as new management are committed to providing a qualify apartment home for all of our current and prospective residents. We apologize to those that might have had a bad experience and hope that you will return when your current lease… Full Review ▶

10/30/09
Resident

I moved in this complex in Nov 2008. At first I thought it was very lovely. Big unit for little of nothing. But as the months go by, we have had multiple break ins which the management does not inform you… Full Review ▶

10/22/09
Resident

I would recommend this property because it is wonderful all around. The staff is great and very helpful. The maintenance responds within a reasonable period of time and keep the grounds looking beautiful. Parking is not an issue because of the… Full Review ▶

Manager Response
10/02/09
Resident

DONT MOVE IN THEY ACCEPT SECTION 8 AND IT SHOWS, PEOPLE HANG OUT DRUG ACTIVIES PEOPLE DONT WORK STAY OUTSIDE ALL DAY AND MANAGEMENT IS VERY AWARE... JUDY AND CONNIE IN THE CORPORATE OFFICE- JUST HORRIBLE- AND THEY ALLOW PITBULLS IN… Full Review ▶

09/15/09
Resident

the property manager has absolutely no people skills, they have no organization and a clueless staff, a contract with a local wrecking service allows residents cars to be towed at all hours of the night all because they can't accommodate a… Full Review ▶

08/04/09
Resident

I moved out a couple months ago. The management has no people skills at all!!! They are lazy as hell!!! In February they took the time to type up a letter to inform me that I would be evicted, because my… Full Review ▶

07/29/09
Resident

The property is a beautiful property!! Very curb appealing :) BUT... don't let the asthetics fool you. It is a Tax Credit Property, there for your demographics of occupants are totally different from those other properties. Don't get me wrong there… Full Review ▶

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