Mgmt does not enforce assigned parking. The four bedroom units are assigned 1 covered & 1 uncovered parking spot. I have made numerous complaints because the tenant in unit #117 has numerous cars & choses to park them in any available covered parking. I work nights,thus when I arrive in the am, my asigned spot is filled. The previous mgrs would threaten to tow cars that were not properly parked. This mgr says that a new parking system is being worked on and should be in effect by June 04. My lease expires July 04. In the winter time I had a problem with large rodents (rats not mice). When I initially reported it (my daughter saw it first), the mgr laughed and asked was I sure it wasn't a squirrel' I asked to have some form of extermination done, she advised me maintenance could only put something on the roof. I handled the problem myself. My roof in the master bedroom indicated that something was leaking upstairs, after about 5 reports, maintenance finally went into the ceiling and discovered the pblm and repaired it (a pipe was leaking). The are no appliances that run on gas, yet my gas bill every mth is in excess of $40 (the boiler is ran on gas). The water bill is in excess of $65 a mth. Presently I have reported via phone 3 times repairs that need to be done in my unit, no maintenance man yet. This am I will write a nice note. They change mgrs constantly ( I have been here since middle of July 03), there has been a managerial change about 4 times already. One mgr didn't bother to check tenants lease agreements and went around putting eviction notices on several tenants doors (mine was one). I moved in on a special, one mth free pro-rated over a year. My rent is reduced because of the special. Whoever was entering my lease pymts, apparently was not competent, and was showing the difference in regular rent prices & special rent prices as a balance owed. I had to show a copy of my lease agreement (which should have been on file) & proof of prompt pymts. Later, I found out, the ladies who were there before her stole a lot of items (including computer) prior to leaving. The grass in my patio area had grown high and I kept asking mgmt if maintenance could cut it. First answer- we don't have a weedeater. I saw maintenance with a weedeater thereafter. Second response- Oh, the man was just here, I will have to schedule you next time. Third response - Yes, mam, we will have someone over there. I bought myself a weedeater and did it myself. The access gates were broken for a long time. I did not see a security guard until Westchase Tennis Center had the professional tournament at the beginning of the year. The guard spent more time harassing incoming tenants than securing the grounds. Here recently, I noticed a security guard at night when I leave for work. When I signed my lease agreement, the mgr at the time indicated I recv'd 2 gate keys on the lease. When I brought this to her attention, she said,"We are out, they should be in within 2 wks. Needless to say, mths went by - no card keys, new mgr -finally card keys,but I had to argue with her that I never recv'd a card key (she wanted to charge me $10 per card). I informed her my lease said two - her answer I can give you one but have to charge you for the other (she thought I was lying about the card keys). I took the free one only.

User Responses
From: portiafaceslife	Date: 02/14/2006
I agree with you, we have lived here for 39 days so far and am definitely dissatisfied with it, but also grateful that we have a roof over our heads. Although I'm not sure for how long because the ceiling is caving in. I am contacting the Houston Apartment Association first thing in the morning to discuss these problems. This is proof that looks are decieving on the outside. They would have to make drastic changes to this complex before I ever consider referring a friend to live here.
From: shelly04	Date: 05/31/2006
I moved there in June 05 and the girls in the office were great! I also prorated my rent but not knowing any better when I mentioned it to the leasing agent she stated that was the going rate of the apt on the market and thats what they put on there. The first couple of months didnt have a problem but when they switched management I told them someone came into my apt because we had all the lights off they assumed no one was home. you could pick up my patio door and the whole glass would come off. I had to call for a week. It wasnt until I had to get loud and ignorant they sent someone over. I was told there was a key for the patio door but then found out they didnt use the company anymore so the maintence guy drilled a hole and wanted us to stick a pin in the whole. Well with a little extra effort wouldnt you know you could still get inside. Luckily my roommate scared whoever came in because they took off running but we had to leave the house in shifts so someone was always there. As far as the leaks I was in a townhouse not only did it leak through the roof into the floor down into the dining room. I tried to take care of it but when they werent concerned about me being robbed or raped due to their negligence I let it destroy everything and moved out in October. I dont understand how they can get away with some of the things they do in apartments but they dont want you to withhold rent. thank goodness I was able to move into a nicer place.
From: henley06	Date: 08/15/2006
From Henley06 I just moved in on the 7th of August 2006 and I am all ready tired of Management. My husband and I noticed that there was a $99.00 move in special when we veiwed the property on the 22nd of July. We were unable to see the unit we wanted due to the last tenants over staying. We gave the office attendant a $99 money order to secure our place and we were to move right in the next following month. When I called to let them know that I would be moving a week later because it was better for me, the manager Holly, tells me that I no longer quailify for the special! What! (the only person that's loosing is me) She tells me that the rent needs to be paid before I can move in. I remind you that I moved in on a $99 dollar move in Special! Being that I had to leave my last place I paid the money and moved in. I was left with on time to look for anywhere else. The manager then tells me that I can just pay half the rent next month! What the blank is she smoking! Did I miss something? Where is my 99 dollar move in special? I felt like I was robbed. I picked this property because of the special. I had plans to get my daughter's school supplies and clothes with the money saved. Now she has started school without anything new. No supplies, no food, and no clothes. Thanks Holly!

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