Pagewood stinks!
From:
-Anonymous-
Date posted:
4/7/2006
Years at this apartment:
2005
-
2006
My family evacuated to Houston for Katrina and were treated like dirt by the management at this place. We knew going in that it wouldn't be champagne and caviar, but here's what the place is like:
1) Constant profane music playing out open porch doors at all hours
2) Actual drug deals occuring in the parking lot
3) Water is shut off to the entire complex for an entire day without notice. During one week in January, 2006, this happened four times. The reason, they claim, is that they only have a single shutoff valve for the entire complex, so that if one building has a leak, everyone suffers. This is a lie. I walked the entire complex and found that each building has at least two, and sometimes four (depending on how many apartments are in each building), water lines going in them. Some of these lines do have shutoff valves. Other lines have had their shutoff valves removed and never replaced. A simple, one day maintenance job of putting the shutoff valves back would enable individual buildings (and perhaps individual floors) to be isolated and stop the water craziness. How can you leave an entire complex without water for entire day and get away with it'
4) Screwed up water bills. The company that does the water billing for them, Minol USA, is pretty shady. From what I could figure out, your bill is based on the water consumption of your entire building (or probably the entire complex, since I didn't see individual meters on buildings when I did my walkaround) and the square footage of your apartment. You pay the complex and they pay Minol. But the complex is terrible at letting you know when you have to pay a bill. Plus Minol's bills are two months behind (by design, I guess). We actually got a handwritten notice from Pagewood Place two months after we moved in letting us know we were late on our water payment, when we had never even received a bill. In fact, the notice was in response to our asking, "Uh, when do we start paying for our water'"
5) I agree with one of the other posters about the apartment being in awful shape when we moved in. Even before we rented the place, we asked for a couple of repairs to be done. They weren't when we moved in. There was dried paint on the carpets, the shower rod was broken, the cabinet doors didn't close, etc. Then, when we were moving out, we bought a black light to help in cleaning the carpet. We discovered giant invisible stains from, er, bodily fluids that we most definitely did not leave while we lived there. Gross!
6) Notices placed on your door of "lease violations." We knew we had no violations. When you ask the manager what's going on, they say, "Oh, that's just for everyone's information. We put one on everyone's door. Why would you think you have a lease violation'" Thanks for the stress, Pagewood Place! Apparently it's too hard to title something "Memo" or "FYI" rather than "NOTICE OF LEASE VIOLATION"
7) Tons of other niggling things. There are mailboxes for each apartment, but management refuses to accept packages in their office, which is located all of five feet from the mailboxes and has a ton of unused space. You have to trek over to the post office on Rogerdale to get anything bigger than a letter. Also, one bank of mailboxes (thankfully not ours) was completely locked shut for two or three weeks in January, 06, so those people got no mail the entire time. The washing machines eat your change and then the office won't refund you. The maintenance crew doesn't clean all the green space around the complex, including along the fenceline, where you'll find used condoms, beer bottles (empty and full), and the other detritus of urban life. By the way, that fenceline is shared by an elementary school.
8) They reserve the right to tow your car for minor paperwork violations, including an expired inspection sticker. They started doing that in December, and actually had some cars towed two days before Christmas. At first, they were giving the owner two days before they would tow. But then they read their own lease and found out they were obliged to give ten days' notice. That's why you see signs on the fence telling you to park "head in." It's so the tow truck can hook on to your car more easily, I guess. I have no problem with towing junky wrecks, but what harm does an expired inspection sticker do to anyone' And how is that of any concern to your landlord' I'm guessing it's just another way to apply pressure to tenants they don't like, because the enforcement was extremely spotty.
Let me summarize: my family is less stressed living back in our ruined house in post-Katina New Orleans than we were during our time at Pagewood Place.
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