Park at Armand Bayou

Park at Armand Bayou is recommended by:
47.0%
Overall Rating
3.31 out 5
Parking:
2.56 of 5
Maintenance:
3.56 of 5
Construction: 3.56 of 5
Noise:
3.49 of 5
Grounds: 3.91 of 5
Safety: 3.49 of 5
Office Staff:
2.98 of 5

4300 Bay Area Boulevard
Houston, TX 77058
281-212-8355
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Yo!
 

Not luxury and poor customer service

From: -Anonymous-
Date posted: 8/12/2007
Years at this apartment: 2006 - 2007
User Response is available. 3 responses

 
I am a current resident and like the other postings the apperance on the outside is great but there are so many maintenance issues that are not addressed in a timely manner. The customer service in the office is horrible I over heard them complaining about other tenants when they call in to request to have something fix. Furthermore, I feel that because of my race i pay more than 250 more than my neighbors who rents have not increased in two years by much. Complaining to corporate or the office does not work . The racoons and other animals are a pest. The maintenance guys work very hard and are incredibly helpful but can only do the work that is reported to them. I would not recommend this property as a first choice. Incidents that happen on the property is not reported to other tenants you have to find out from each other and mgmnt tries to sugar coat it.

Recommended: NO
Overall Rating
1 out of 5
Parking:
2 of 5
Maintenance:
2 of 5
Construction: 3 of 5
Noise:
2 of 5
Grounds: 4 of 5
Safety: 2 of 5
Office Staff:
1 of 5
I'm the author!
Lived here?


User Responses

From: elgringito Date: 08/13/2007
It has been 10 months since I left PAB after 3 years, but I had only 2 calls to maintenace, one to clean off the fans which were too high for me to reach. Both responses were timely. The racoons did create a bit of a mess near the dumpsters, but represented a part of the charm of living near a nature preserve like the Armand Bayou.
From: happyneighbor77 Date: 08/20/2007
I have lived here for almost 2 years now, and I do not go around asking others what they pay! That seems extremely rude. I'm sure that some pay less, while some might pay more than me. That's the way it goes. I also wonder why someone would use the race card- that is not a funny joke. As for maintenance, they have always completed work orders very quickly for me, usually by the next day. I even had to call late at night for my a/c once, and the guy was out within an hour! I feel that the customer service here is great. The racoons are present and I would not take my trash out to the dumpsters at night, but they do not bother you. And if you keep your apartment clean, you will not have a problem with bugs.
From: eliza493 Date: 08/21/2007
Are you sure you are referring to the Park at Armand Bayou on Bay Area Blvd.? I am a current resident and have had NO problems whatsoever with maintenance or customer service, and the apt. I reside in (1bdrm/1bth PlanB) is well maintained. Office staff is always friendly & helpful. Maintanence is timely & repairs things quickly. In addition, I always receive a follow up call from the corporate office confirming that my mtc. issues were resolved. THIS APT. COMPLEX IS LUXURIOUS, QUIET & VERY PEACEFUL. I WOULD RECOMMEND TO A FRIEND.
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