Rolido Parque Apartments look great when viewed from the office parking lot. The apartment complex doesn't look too bad when being showed the property behind the office, either. As the saying goes however, never judge a book by its cover.

At first sight, the beautifull landscape in front of the office, the well-maintained interior and exterior of this office, and the advertisements of a gallery area gated community; this property is quite attractive. In reality though, the grounds flood during small afternoon rains, the neighborhood is closer to 'ghetto' than it is to 'galleria', and the secure gated community is anything but safe and secure. For example, 25% or more of the property's buildings have stopped up gutters that result in falling walls of water during rainstorms, water collects along pathways sitting as much as 6 - 9 inches deep, sidewalk gates that should be accecssible for emergencies are welded shut, the gates to the tenants 'secure' parking areas are always broken and freely left unfixed and open for weeks at a time, and it is not uncommon to see area retailers' shopping carts littered throughout the community. Oh, and not to forget, some of these shopping carts are in fact used by the apartments very own maintenance and cleaning personell; it's quite disgusting!

Personally, I have many times complained about the gate situation. The way they advertise a "gated community" it is only fair to assume that is portion of the cost of your total rent, and that these gates would be among top priority when broken or malfunctioning. Far from it! I was once told that fixing the gates has to be approved by the owners of the property and that such situations take some time. Well, I think I could understand this awful explanation if when these gates were fixed it were done properly so as to ensure that years went by before they were not working again. I think they penny push the maintenance on these gates in such a way it just costs them more money in the long run; they always need fixed! That said, I think it is only safe to assume they never fix them properly.

Just last week a vehicle was stolen from inside the gated area. You know, from one of the communities "secure parking" lots. Go figure, the gate was wide open as usual! This having happened almost a week ago now (management well aware), the gate IS STILL WIDE OPEN AND REMAINS TO BE FIXED! Twice in the last week I also had to tell visitors that they were parking in someone elses spot. "Oh geez, I'm sorry; I had no clue, the gate is wide open... I thought the open gate was visitor parking". These visitors wouldn't have even had access without the tenant they were visiting allowing them to enter the 'visitors' parking area had the gate been working in the first place. To the manager, "What in the world are you doing except collecting rent"' Come on!

So, if you're looking to live in a community with waterfalls, rivers and ponds along sidewalks, secure gated (but always broken) parking, and management that talks the talk, but far from walks the walk; then well, Rolido Parque Apartments is the place for you. Welcome home... it's a mess over here! Speaking of which, I'd love to sublet you my apartment; I want the hell out of here...

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