Serrano Apartment Ratings, Reviews, Map, Rents, and other Houston apartments for rent from ApartmentRatings.com

Serrano

14723 West Oaks Plaza Street, Houston, TX 77082
281-293-0600 WEBSITE save favorite

AVERAGE RATING

recommended by:
23%

overall rating:

2.0

3.0

Parking:

1.9

Maintenance:

2.6

Construction:

2.7

Noise:

2.3

Grounds:

2.1

Safety:

1.8

Office Staff:

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Opinions 75 of 75

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DATE & OPINION

RECOMMEND

RATING

11/07/2009

NEW OWNERS & NEW MANAGEMENT - Started 11/6/09

YES

5.0

I am so excited that we finally have new owners and new management! They have lots planned to make my home a GREAT place to live. We actually have someone in the office who cares. It is so nice to ... more

08/26/2009

This place went from sugar to ----

1.0

I ama acurrent resident here. When I moved in 3 months ago, there where some problems with mainanence. But the cheerful attitude and helpful staff always did there best, so It wasnt really a problem. Now there is a mngmt ... more

08/11/2009

Thinking of moving here

YES

3.0

Is it true you don't have your own washer/dryer facilities within your apartment? If so, that really blows. Is it worth renting here for the price? Serrano residents, please post your pro's and con's. Thanks.

05/07/2009

5 months later

1.0

Oh my goodness I was so happy to be moving from The Serrano to my new place. My time at The Serrano changed the way I thought about leasing apartments. Now I only sign leases 6 months at a time.When ... more

03/18/2009

HORRIBLE IS HORRIBLE DOES!!! IMPORTANT MUST READ! TRUTH HURTS!

1.0

i live here now and it is horrible with new management and before it. I wouldn't recommend anyone to come here because everyone in the office is rude, and slow and could care less about your concerns to living here. ... more

11/11/2008

HORRIBLE!!!!!!!!!!!!!!!

3.0

11/11/2008

Bad management

2.0

08/05/2008

A Diamond in the rough...

YES

5.0

07/17/2008

michael

1.0

01/29/2008

I heard...NEW MANAGEMENT

YES

3.0

View all 75 opinions about Serrano.

About

Serrano is an apartment community located in Houston , TX . The following apartment communities are located nearby: Lodge at West Oaks ( 0.4 miles), Villas at West Oaks ( 0.5 miles), and westhollow Place Apartments ( 0.6 miles).

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01/22/2008	Michael B. Smuck	NO	2.0
01/17/2008	Horrid place to live	NO	3.0
11/25/2007	no title	NO	1.0
11/06/2007	The Worst Place Ever	NO	3.0
10/23/2007	what happened????	NO	1.0
09/06/2007	Don't do it!	NO	1.0
08/24/2007	DO NOT MOVE HERE	NO	3.0
08/03/2007	Staff	NO	1.0
07/30/2007	TOTAL DISAPOINTMENT	NO	1.0
06/26/2007	lawsuit-pending	NO	1.0
06/22/2007	Never	NO	2.0
04/09/2007	MBS is horrible....BEWARE!!!!!!!	NO	1.0
01/20/2007	OFFICE STAFF	YES	3.0
01/02/2007	Don't move here!!!!	NO	2.0
12/18/2006	Office staff and Serrano are embarrassments!	NO	2.0
12/16/2006	Serrano Stinks	NO	1.0
11/28/2006	DONT WASTE YOUR TIME	NO	1.0
10/06/2006	its cool	YES	4.0
08/31/2006	Bad Rating	NO	1.0
08/11/2006	no title	NO	2.0
07/26/2006	GREAT LOOK, MANAGEMENT SUCKS; 5 MANAGEMENT TEAMS IN 1 YEAR, EXPLAINS IT ALL.	NO	1.0
07/10/2006	Hmmm just a place to sleep	NO	1.0
06/29/2006	I love it--- I THINK NOT.	NO	1.0
06/22/2006	I love it	YES	5.0
06/20/2006	its ok	YES	3.0
06/13/2006	Thinking Serrano? Don't!!!	NO	1.0
06/07/2006	Your review helped me.....	NO	3.0
04/03/2006	I THINK ITS GREAT!	YES	5.0
03/14/2006	IF YOU WANT TO STAY ALIVE, DON'T MOVE HERE!	NO	1.0
02/23/2006	This place needs serious help	NO	1.0
01/21/2006	Place has really gone bad	NO	3.0
01/08/2006	STAY AWAY!!!!	NO	1.0
12/23/2005	WORST OFFICE STAFF EVER!!	NO	1.0
11/01/2005	no title	YES	4.0
10/03/2005	Security Gates	NO	1.0
09/26/2005	smuckoff.com	NO	3.0
08/30/2005	This is a ripoff	NO	2.0
08/30/2005	great staff	NO	3.0
05/26/2005	Not only Rats but plenty of bugs in the drain pipes!!!!!!!!	NO	1.0
04/21/2005	stay away	NO	1.0
03/28/2005	stay away from this hell hole!!!!!!!!!!!!	NO	1.0
02/24/2005	Don't be fooled by the leasing office	NO	1.0
02/09/2005	Dangerous Building	NO	1.0
02/08/2005	Broken gate again?? It has never worked!!	NO	1.0
02/03/2005	Broken Gate Again 1/31/05	NO	1.0
02/01/2005	FRONT OFFICE MOTTO- "I DON'T KNOW"	NO	1.0
12/08/2004	Do not waiste your money on these apartments!!!!!!	NO	2.0
11/24/2004	I love it---- I THINK NOT!!!!	NO	1.0
11/22/2004	Lighting & Security Gates	NO	1.0
11/10/2004	This is a sorry complex	NO	1.0
11/10/2004	This apartment complex has gone down tubes	NO	1.0
11/08/2004	I nice Ghetto	NO	1.0
11/08/2004	Stay the ---- AWAY FROM HERE	NO	1.0
11/04/2004	STAY AWAY FROM THIS COMPLEX	NO	1.0
10/11/2004	maintence/leasing office	NO	1.0
10/05/2004	do not move here!	NO	1.0
09/02/2004	The staff is RUDE!	NO	1.0
08/13/2004	Too Much for the Outcome....	NO	2.0
06/13/2004	the staff here is rude and unaccommodating	NO	2.0
06/09/2004	Gates	NO	2.0
04/24/2004	Great Staff and Apartments	YES	5.0
04/01/2004	Awesome Apartments!	YES	5.0
03/02/2004	Better than Lodge/West Oaks, but...	YES	3.0
02/08/2004	too much money for the apartments	NO	1.0
01/23/2004	Great Place to Live	YES	5.0

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