Steeples Apartments
2151 S Kirkwood Rd, Houston, TX 77077
281-558-6284  WEBSITE save favorite
AVERAGE RATING
recommended by:
26%

overall rating:
2.4
2.6
2.57 Parking:
2.8
2.78 Maintenance:
2.7
2.66 Construction:
2.8
2.78 Noise:
2.7
2.71 Grounds:
2.3
2.33 Safety:
2.6
2.62 Office Staff:
< | >

STEEPLES SUCKS

From: -Anonymous-
Date posted: 2/26/2007
Years at this apartment: 2006 - 2007
User Response is available. 1 response
Manager Response is available. Manager Response is available.
 
I have tried to get them to exterminate my apartment for over two months, going in to the office every day. No extermination, and no genuine apology for the management. My plumbing had a leak that soaked through my closet wall and ruined some of my clothes with mildew stains the dry cleaners could not get out. Garbage disposal has been broken for months, along with the dishwasher. Air Conditioning vent was iced over when I first moved in. Electrical boxes outside my apartment have been uncovered for weeks, with t-storms about every other weekend. Pool is dirty. The insanity does not just exist in the complex office. If you read all these reviews, the last thing you would think is that the manager of this complex would get honored, but he was. He was awarded by Venterra, the managing company, the Manager of the Year Award 2006. If this is their best manager, I would hate to see the average or worst. STAY AWAY...DO NOT PASS GO.

Recommended: NO
Overall Rating
1 out of 5
Parking:
1 of 5
Maintenance:
1 of 5
Construction: 1 of 5
Noise:
3 of 5
Grounds: 1 of 5
Safety: 2 of 5
Office Staff:
1 of 5
I'm the author!
Lived here?


Manager's Response

From: Manager Date: 06/21/2007
The Steeples pays a pest control company to come out every Friday to exterminate any apartment that may need it. On top of that they exterminate a full building every week regardless if it is needed. Also we offer a 48 hour guarantee that your maintenace work order will be completted or you will be given a concession off your rent.

User Responses

From: RVD26 Date: 12/23/2007
I see the "manager" is going around in all these reviews trying to do damage control quoting company lines Alright, Manager Have y'all resolved the issues of cockroaches, broken gates, and washer/dryer machines not working? Are you still rude to all of your residents? Will pizza places deliver there now? And just because a person doesn't have a felony on record doesn't mean they aren't shady
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