Exceeded Expectations
From:
bigrichard81
Date posted:
9/19/2007
Years at this apartment:
2007
-
2007
1 response
After searching on the internet prior to moving to Houston, we had narrowed our search down to a few complexes, one of which was Stone Mist. When we arrived the office staff was friendly and showed us the different options available as well as all the discounts we qualified for (ie employer discounts...). The negative reviews in the past caused me some concern, but I guess the management is relatively new here, meaning some of the previous complaints about management apparently have been resolved.
Pros: Maintenance responds quickly to requests and even leaves a bag of popcorn saying 'just popped in for a visit'. Quite at night, with very little noise from the pool or parking areas. Management acts quickly on tenant issues (ie irresponsible behavior). Have monthly pool parties that are not drunken fests but a more toned down pool get together that is good for families, and they give out a bunch of prizes.
Cons: They accept packages for you, so if you don't make it back by 5:30pm you have to wait until they open at 8:30am the next morning (fortunately they are open on Saturdays too). No stop light in front of entrance which during busy times can be a little bit of a problem turning left.
Overall though it has been a pleasant experience.
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