5 Oaks Apartments

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5 Oaks Apartments

18203 Westfield Place Drive, Houston, TX 77090
(85 Reviews)
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Move-In Specials

One Month Free On Select Units! Must Move In by 07/12/2022.

Floor Plans & Pricing

1 Bedroom

Onyx

1 Bed, 1 Bath | 464 sq. ft.

11 Available Units

See Floor Plan Details

Quartz

1 Bed, 1 Bath | 705 sq. ft.

6 Available Units

See Floor Plan Details

Granite

1 Bed, 1 Bath | 600 sq. ft.

2 Available Units

See Floor Plan Details

2 Bedrooms

Jade

2 Beds, 2 Baths | 922 sq. ft.

5 Available Units

See Floor Plan Details

Slate

2 Beds, 2 Baths | 1,043 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

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Renter Ratings

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Review Ratings

Noise

0.0

Grounds

0.0

Safety

0.0

Office Staff

0.0

Maintenance

0.0

Neighborhood

0.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

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Number of reviews in the past 365 days

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Managerā€™s Review Engagement

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Percentage of reviews responded to

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Managerā€™s Review Reply Time

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Average time to respond to reviews

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5 Oaks Apartments Reviews

(85)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Nia_Y

Resident ā€¢ 2020

11/30/2020

Please do not move into this "community". It is extremely unsafe and the management is poor. They do not respond to phone calls or emails and it is extremely unsafe. This has been going on since the new management under 5 oaks has come in.ā€¦Ā See More >
    Manager

    12/2/2020

    5 Oaks Apartments
    Nia, while I always wish to find our residents are having a well-rounded experience, I appreciate that you took the time to voice your concerns here. Please know that I, along with the rest of our team, are genuinely disappointed that we weren't able to address these issues for you sooner and that it has caused us to lose you as a resident. Please take a moment to email me when you get a chance, I'd like to be more proactive in helping you through this transition, We here at 5 Oaks wish you nothing but the best in your new home, Best Regards, Michelle P., Community Manager 5OaksMGR@pinnacleliving.com
    Review Author Icon

    lpol0118

    Resident ā€¢ 2017 - 2019

    9/30/2019

    My daughter lives in this place and her apartment door was kicked in on Friday September 27th 2019 in broad daylight. The leasing office and the service guy claimed to see a suspicious truck in the area but said nothing or did anything. her carā€¦Ā See More >
      Manager

      10/3/2019

      5 Oaks Apartments
      Linda, thank you for reaching out. We understand your concerns and would like to assure you that the comfort of our residents is our top priority. Please have your daughter reach out to our manager directly at stoneleighmgr@pinnacleliving.com to discuss her concerns, along with our leasing policies. We hope to hear from her soon and look forward to helping her feel more at ease in her home.
      Review Author Icon

      anonymous

      Resident ā€¢ 2019

      8/15/2019

      New management is doing good things to the property. I have noticed all the trash from the grounds gets picked up daily, this never happened before. My work order was taken cared of in less than a day.

        Manager

        8/19/2019

        5 Oaks Apartments
        Thank you for recognizing the recent changes that management has been making to our community! It is our goal to steadily make improvements on all fronts. We greatly appreciate your recognition of this! Our team plans to keep up the great work.
        Review Author Icon

        anonymous

        Resident ā€¢ 2018 - 2019

        7/22/2019

        I moved here last year when Harbor Management Group owned and managed the property at which time it was a 5 star place. Now that Pinnacle Property Management took over, this apartment complex is taking a downturn in a quick hurry. I put in aā€¦Ā See More >
          Manager

          8/27/2019

          5 Oaks Apartments
          Hello, thank you for taking the time to share your insights with our team. Making your experience a 5-star one is our goal and we would appreciate your time in working to better our services. Please at your earliest convenience reach out to our manager directly at StoneleighMGR@pinnacleliving.com and reference this review.
          Review Author Icon

          Kam_R

          Resident ā€¢ 2019

          4/10/2019

          I have been living here for almost 2 years and I honestly can't complain Ebony and Adrian are great! They try to keep you informed at all times, they hold your packages without a problem and they always greet you if they're out showing aā€¦Ā See More >
            Manager

            4/15/2019

            5 Oaks Apartments
            Kam_r, thank you for taking the time to leave us feedback. You really made our day with all your positive feedback and compliments. Thank You!
            Review Author Icon

            anonymous

            prospective ā€¢ Visited 2018

            11/29/2018

            A great place to call "home". The entire staff always greet you with a smile and are very helpful to our needs, and are quick to attend to any problems that arise . The grounds and facilities are kept clean every day by friendly courteousā€¦Ā See More >
              Manager

              2/27/2019

              5 Oaks Apartments
              Anonymous, thank you for taking the time to leave us feedback. You really made our day with all your positive feedback and compliments. Thank You!
              Review Author Icon

              gxa029

              Resident ā€¢ 2018

              11/19/2018

              Considering I got a studio room it had the layout of an actual one bedroom apartment. Had a door to my bedroom and had privacy. My lease was a year and I felt safe. Price was the best around the area and actually felt likeā€¦Ā See More >
                Manager

                2/27/2019

                5 Oaks Apartments
                Gxa029, thank you for reaching out to us. Your opinion is important to us! You really made our day with all your positive feedback and compliments. Thank You!
                Review Author Icon

                rbarner13

                Resident ā€¢ 2018

                11/19/2018

                I have nothing but positive things to say about this apartment complex.The leasing agent Jasmine made my move in process smooth and simple. Everything was ready on the day I moved in.The property is well kept and surprisingly quiet at night. It is also accessibleā€¦Ā See More >
                  Manager

                  11/21/2018

                  5 Oaks Apartments
                  Thanks for the feedback! We strive to provide excellent living experiences for each & every resident at Stoneleigh at Cypress Station Apartment Homes and we're glad to see the care we take shows. We hope you have a wonderful day!
                  Review Author Icon

                  Dannon_C

                  Resident ā€¢ 2018

                  11/19/2018

                  I've been in this community since July and I must say, compared to many of the other properties in the area, it's a steal! The apts are pretty updated, the staff is kind, and many of the surrounding apts were offering white appliances for aā€¦Ā See More >
                    Manager

                    2/27/2019

                    5 Oaks Apartments
                    Dannon_c, thank you for taking the time to leave us feedback. You really made our day with all your positive feedback and compliments. Thank You!
                    Review Author Icon

                    anonymous

                    Resident ā€¢ 2016 - 2018

                    11/19/2018

                    I have been a resident at Stoneleigh for almost 3 years. And getting to know the staff has been a complete joy. Terry, the maintenance supervisor is a great and attentive. I know it can be hard on him sometimes, but he always has aā€¦Ā See More >
                      Manager

                      2/27/2019

                      5 Oaks Apartments
                      Anonymous, thank you for taking the time to leave us feedback. Wishing you a great day!
                      Review Author Icon

                      Brittany easthom

                      Resident ā€¢ 2017 - 2018

                      11/18/2018

                      I have been Living here for over a year. The office staff is absolutely amazing and always willing to help if I need anything. The apartments are really nice and I love how spacious my kitchen is. I would recommend anyone looking to move toā€¦Ā See More >
                        Manager

                        2/27/2019

                        5 Oaks Apartments
                        Brittany Easthom, thank you for taking the time to leave us feedback. We're glad to see the care we take shows. Thanks for the feedback!
                        Review Author Icon

                        debtuc

                        prospective ā€¢ Visited 2018

                        11/17/2018

                        I had the pleasure of meeting Adrain Hayes at Stoneleigh Apt Homes. I must say, I have never met a more passionate and dedicated person in his field. Adrain is a great asset to the Stoneleigh community. Adrain not only assisted me with an issueā€¦Ā See More >
                          Manager

                          2/27/2019

                          5 Oaks Apartments
                          Debtuc, thank you for taking the time to leave us feedback. You really made our day with all your positive feedback and compliments. Thank You!
                          Review Author Icon

                          JustMe@40

                          Resident ā€¢ 2018

                          11/16/2018

                          I must say the overall experience has been a sigh of relief and FINALLY I have a place to call home!! The office staff have been very helpful in my moving transition. Maintenance has responded rather quickly to repairs. The complex is a small communityā€¦Ā See More >
                            Manager

                            2/27/2019

                            5 Oaks Apartments
                            Thanks for the feedback, Justme@40. We strive to provide excellent living experiences for each & every resident at Stoneleigh at Cypress Station Apartment Homes. You really made our day with all your positive feedback and compliments. Thank You!
                            Review Author Icon

                            Bill_W313

                            Resident ā€¢ 2018 - 2020

                            4/17/2020

                            The name of the apartments, under the new ownership has changed to 5 oaks. Under the previous ownership, tenants were "fined" for letting the dogs do their business outside of the dog area if not cleaned up. Under the new ownership & management, they lockedā€¦Ā See More >
                              Manager

                              11/18/2018

                              5 Oaks Apartments
                              Anonymous, thank you for reaching out to us. Your opinion is important to us! Thanks again for taking the time to leave us this information about your recent visit. Take care!
                              Review Author Icon

                              Tayburton

                              Resident ā€¢ 2018

                              7/19/2018

                              The absolute worst apartments ever! This was my sister and I first apartments and we hated them couldn't wait to leave. We experienced numerous maintenance problems while living here. Management is very rude & don't fix the problem neither does cooperate. When I lived hereā€¦Ā See More >
                                Manager

                                7/24/2018

                                5 Oaks Apartments
                                Hi there, thank you for bringing this matter to our attention. Please call the Property Manager directly at (832) 249-8100 for ways we can work towards resolving these issues. We look forward to hearing from you soon.
                                Review Author Icon

                                Eymebaby

                                Resident ā€¢ 2018

                                4/2/2018

                                Worst management I've ever dealt with. Complete con artists. They showed me a nice apartment & told me my apartment would look just like it except it would have carpet everywhere except the living room & bathroom. Which I was ok with. But when Iā€¦Ā See More >
                                  Manager

                                  4/8/2018

                                  5 Oaks Apartments
                                  Hello, thank you for leaving this detailed feedback about your living experience at Stoneleigh at Cypress Station Apartment Homes. The Property Manager would like to help turn your lackluster experience around. If you're willing, please contact them at (832) 249-8100 to discuss what we can do to help.
                                  Review Author Icon

                                  anonymous

                                  prospective ā€¢ Visited 2017

                                  10/12/2017

                                  I love it especially for the price I got , && I really love how security patrols at night , and how they pick up your trash at your door, I feel safe and comfortable, I don't plan on moving anytime soon.ā€¦Ā See More >
                                    Manager

                                    10/13/2017

                                    5 Oaks Apartments
                                    Thanks for the feedback, Anonymous. We strive to provide excellent living experiences for each & every resident at Stoneleigh at Cypress Station Apartment Homes. We're glad to see the care we take shows. Thanks for the feedback!
                                    Review Author Icon

                                    Lantina1972

                                    Resident ā€¢ 2011 - 2017

                                    7/5/2017

                                    I enjoy living at the Stoneleigh apartment, I have been living here for 7 years now. The area is very peaceful and quite at night; just about everything needed is in the area from supermarket, to post office, school, hospital and many more.ā€¦Ā See More >
                                      Manager

                                      7/7/2017

                                      5 Oaks Apartments
                                      Thanks for the feedback, Lantina1972. We strive to provide excellent living experiences for each & every resident at Stoneleigh at Cypress Station Apartment Homes. You really made our day with all your positive feedback and compliments. Thank You!
                                      Review Author Icon

                                      JasonMLawrence

                                      Resident ā€¢ 2015 - 2017

                                      5/30/2017

                                      Had a great time here. Office staff were consistently friendly, helpful, and flexible, particularly Adrian and Daphne. Service requests were responded to in a fast, professional manner. This apartment complex has been going nowhere but up over the two years I wasā€¦Ā See More >
                                        Manager

                                        6/2/2017

                                        5 Oaks Apartments
                                        Jasonmlawrence, thank you for leaving such detailed feedback about your living experience at Stoneleigh at Cypress Station Apartment Homes. We are always more than happy to assist you if anything else comes up. Take care!
                                        Review Author Icon

                                        Rmccarey

                                        Resident ā€¢ 2017

                                        5/17/2017

                                        I just moved into these apartments and I am very happy. It's a very quiet complex. The pool area and the workout gym are awesome. The valet trash pick up is great. The kitchen is spacious. The few neighbors that I'veā€¦Ā See More >
                                          Manager

                                          5/19/2017

                                          5 Oaks Apartments
                                          Thanks for the feedback, Rmccarey. We strive to provide excellent living experiences for each & every resident at Stoneleigh at Cypress Station Apartment Homes. Thank you again for the great review!
                                          Review Author Icon

                                          Mattew200

                                          Resident ā€¢ 2016 - 2017

                                          5/13/2017

                                          I have been living in this apartment complex for the past 7 months and I think it is high time I review it. The workers at the leasing office are very friendly. More importantly, their level of professionalism is second-to-none. They attend to service ordersā€¦Ā See More >
                                            Manager

                                            5/18/2017

                                            5 Oaks Apartments
                                            Mattew200, thank you for taking the time to leave us feedback. You really made our day with all your positive feedback and compliments. Thank You!
                                            Review Author Icon

                                            alfy89

                                            Resident ā€¢ 2017

                                            5/10/2017

                                            I just moved in and had to write a review!!! The move in process was very smooth, and the management team was very friendly! The maintenance staff is very quick and also very polite. There is a security guard that drives around the complex duringā€¦Ā See More >
                                              Manager

                                              5/11/2017

                                              5 Oaks Apartments
                                              Hi Alfy89, thank you for taking the time to leave a review for us at Stoneleigh at Cypress Station Apartment Homes. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!
                                              Review Author Icon

                                              anonymous

                                              Resident ā€¢ 2016 - 2017

                                              4/11/2017

                                              I would honestly not recommend this apartment complex to anyone it seemed like a nice quit area but in reality it is not. I recently got my apartment broken into and had the worst experience. The staff are not helpful at all I saw noā€¦Ā See More >
                                                Manager

                                                4/11/2017

                                                5 Oaks Apartments
                                                I am deeply sorry if you perceived my explanation of the lease agreement and Texas law as not having concern for your situation and we do care that this extremely awful thing happened. It is not a common occurrence here at Stoneleigh apartments and as upset as you are I am sure as an adult you understand that apartment communities can not guarantee your safety. We have several measures in place to reduce and hopefully prevent such events but unfortunately crime does not have a zip code. It was not a convenient event that we were conducting our inspection in another building at the time of this incident. My entire team wishes we were there to prevent such a thing from happening. We are greatly sorry that this unfortunate thing happened to you and as I explained we have alerted all supporting departments to increase visibility and work hard to ensure this does not happen again. It does take everyone in our community to prevent crime and we hope that you will assist us in that venture. Once again, I will keep in contact as I receive more information and will continue to repair the damage from the incident.
                                                Review Author Icon

                                                Adriana1710

                                                Resident ā€¢ 2015 - 2017

                                                4/10/2017

                                                Ive been living fere for two years and I've never had any problems at all, appartment is beautiful and it has great security at night. The staff is amazing, they've always take good care of our needs and are very friendly and professional.ā€¦Ā See More >
                                                  Manager

                                                  4/30/2017

                                                  5 Oaks Apartments
                                                  Hi Adriana1710, thank you for taking the time to leave a review for us at Stoneleigh at Cypress Station Apartment Homes. We're happy we could meet your expectations! We're glad to see the care we take shows. Thanks for the feedback!
                                                  Review Author Icon

                                                  teambee123@yahoo.com

                                                  Resident ā€¢ 2016 - 2017

                                                  3/20/2017

                                                  Stoneleigh apts at Cypress Station is such a beautiful Property! i have been living on his property for 6 months now and i love it. Everyone in the Office is very Friendly and helpful, and anytime i need anything done, they make it happen! Ebonyā€¦Ā See More >
                                                    Manager

                                                    4/30/2017

                                                    5 Oaks Apartments
                                                    Thanks for the feedback, Teambee123@yahoo.com. We strive to provide excellent living experiences for each & every resident at Stoneleigh at Cypress Station Apartment Homes. Please let us know if there is anything else we can do for you; we are more than happy to help!

                                                    Features & Amenities

                                                    Laundry
                                                    • Stackable Washer/Dryer in Select Homes
                                                    • Washer/Dryer
                                                    Parking
                                                    • Covered Parking
                                                    • Garage Parking Available
                                                    Pets
                                                    • Cats Allowed
                                                      Comments: We welcome pets at the community! Certain weight and breed restrictions apply. For more information, please contact us!
                                                      Less Info
                                                      More Info
                                                    • Dogs Allowed
                                                      Comments: We welcome pets at the community! Certain weight and breed restrictions apply. For more information, please contact us!
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Black Energy Star Ge Appliances
                                                    • Built-in Desks
                                                    • Business Center
                                                    • Cherry Cabinetry
                                                    • Controlled Access
                                                    • Fitness Center
                                                    • Garden Tubs
                                                    • Kitchen Pantries
                                                    • Newly Refreshed Apartment Homes Available
                                                    • Online Maintenance Requests
                                                    • Online Resident Portal with Rent Payment
                                                    • Pet Yards Available
                                                    • Pet-Friendly Community
                                                    • Pool
                                                    • Private Balcony/Patio
                                                    • Storage Available
                                                    • Vaulted Ceilings
                                                    • Walk In Closets
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                                                    Leasing

                                                    One Month Free On Select Units! Must Move In by 07/12/2022.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 04/18/2018
                                                    Q:Ā Do they increase on rent after a year of living here?

                                                    Frequently Asked

                                                    Cats Allowed
                                                    Comments: We welcome pets at the community! Certain weight and breed restrictions apply. For more information, please contact us!
                                                    Dogs Allowed
                                                    Comments: We welcome pets at the community! Certain weight and breed restrictions apply. For more information, please contact us!
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    One Month Free On Select Units! Must Move In by 07/12/2022.

                                                    Check Availability

                                                    5 Oaks Apartments

                                                    March 2024

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                                                    5 Oaks Apartments is a 464 - 1,043 sq. ft. apartment in Houston in zip code 77090. This community has a 1 - 2 Beds, 1 - 2 Baths Nearby cities include Bellaire, Stafford, Galena Park, Sugar Land, and Missouri City.

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