The Promenade Jersey Village

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The Promenade Jersey Village

11011 Pleasant Colony Drive, Houston, TX 77065
(196 Reviews)
$815 - $1,715/mo
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Floor Plans & Pricing

1 Bedroom

A1L

1 Bed, 1 Bath | 871 sq. ft.

$955

6 Available Units

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A1A

1 Bed, 1 Bath | 551 sq. ft.

$835

4 Available Units

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Gardenia

1 Bed, 1 Bath | 1,077 sq. ft.

$1,105

4 Available Units

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A1H

1 Bed, 1 Bath | 778 sq. ft.

$890

3 Available Units

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Caladium

1 Bed, 1 Bath | 750 sq. ft.

$890

3 Available Units

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A1B

1 Bed, 1 Bath | 611 sq. ft.

$815

2 Available Units

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Bluebonnet

1 Bed, 1 Bath | 718 sq. ft.

$875

1 Available Unit

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Daffodil

1 Bed, 1 Bath | 811 sq. ft.

$1,000

1 Available Unit

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A1N

1 Bed, 1 Bath | 1,015 sq. ft.

$1,095

1 Available Unit

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Bayberry

1 Bed, 1 Bath | 727 sq. ft.

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A1F

1 Bed, 1 Bath | 748 sq. ft.

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A1K

1 Bed, 1 Bath | 816 sq. ft.

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A1M

1 Bed, 1 Bath | 941 sq. ft.

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Rose

1 Bed, 1 Bath | 676 sq. ft.

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Chestnut

1 Bed, 1 Bath | 804 sq. ft.

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2 Bedrooms

B2B

2 Beds, 2 Baths | 1,098 sq. ft.

$1,140

3 Available Units

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B1C

2 Beds, 1 Bath | 1,034 sq. ft.

$1,080

2 Available Units

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Holly

2 Beds, 2 Baths | 1,160 sq. ft.

$1,165

2 Available Units

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Hickory

2 Beds, 2 Baths | 1,182 sq. ft.

$1,220

2 Available Units

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Evergreen

2 Beds, 1 Bath | 974 sq. ft.

$1,040

1 Available Unit

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Pine

2 Beds, 1 Bath | 998 sq. ft.

$1,090

1 Available Unit

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Heather

2 Beds, 2 Baths | 1,139 sq. ft.

$1,305

1 Available Unit

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B2F

2 Beds, 2 Baths | 1,247 sq. ft.

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B1D Den

2 Beds, 1 Bath | 1,055 sq. ft.

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Fern

2 Beds, 2 Baths | 1,038 sq. ft.

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3 Bedrooms

C3B

3 Beds, 3 Baths | 1,486 sq. ft.

$1,555

1 Available Unit

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Augusta

3 Beds, 2.5 Baths | 1,488 sq. ft.

$1,715

1 Available Unit

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Spyglass

3 Beds, 2.5 Baths | 1,689 sq. ft.

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Magnolia

3 Beds, 3 Baths | 1,461 sq. ft.

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4 Bedrooms

Cypress

4 Beds, 2.5 Baths | 1,880 sq. ft.

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Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

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The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

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Maintenance

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Survey Ratings

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The Promenade Jersey Village Reviews

(195)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

anonymous

Resident ā€¢ 2020 - 2021

10/22/2021

They are super rude specialty Theresa the manager ! They accept sex offer offenders in the building she didnā€™t care if we felt safe !! And thereā€™s always shootings or police involved in our apartmentsā€¦Ā See More >
    Review Author Icon

    B2p

    Resident ā€¢ 2020 - 2021

    8/27/2021

    Let me tell you my baby window has been leaking for months they have yet to do anything come to find out my my side of the building all windows leak they donā€™t fix nothing have attitudes and lie so I set cameras up forā€¦Ā See More >
      Review Author Icon

      anonymous

      Resident ā€¢ 2017 - 2021

      2/11/2021

      Staff is slow to reply to maintenance requests Office phones are never answered The trash dumpsters stay full for days at a time and trash is overflowing The pool is always dirty There is Not enough light in the parking lots

        Review Author Icon

        anonymous

        Resident ā€¢ 2021

        2/10/2021

        Alyssa in the front office is amazing and made my move in easy and seemless. I have had no issues. I had to put in 2 service requests upon move in and both were completed and resolved within 1 day. Overall experience so far hasā€¦Ā See More >
          Review Author Icon

          anonymous

          Resident ā€¢ 2013 - 2020

          5/20/2020

          I was very thankful to move out of there. I lived in the town homes which were separated from the main property. When I first moved in it was not that bad. As time went on more and more families moved in with juvenile delinquentā€¦Ā See More >
            Review Author Icon

            Resident 636361

            Verified Resident ā€¢ 2019

            5/6/2019

            They never answer the phone . I had to go to the office on my lunch break 3 days in a row to get the remote that should have been given to me at the time Of picking up my keys. Still waiting for theā€¦Ā See More >
              Manager

              5/8/2019

              The Promenade Jersey Village
              Hello, Patricia. While we were able to get in touch with you this morning, we're terribly sorry to hear that you've experienced trouble getting in touch with us in the past. Our maintenance team will be visiting your home today to ensure that all of your concerns are addressed but feel free to follow up with us if you have any additional issues you would like to discuss. We are always here to help in any way we can and we hope that you can begin to enjoy your new home very soon. Sincerely, The Promenade Jersey Village Team
              Review Author Icon

              Resident 608728

              Verified Resident ā€¢ 2019

              2/25/2019

              So far, IĆ¢??m thrilled to be staying here at the Promenade. The office folks are very cooperative and understanding and make sure to meet all your needs. The price is extremely fair and the property is wonderfully manicured.ā€¦Ā See More >
                Manager

                2/26/2019

                The Promenade Jersey Village
                We feel honored that we've been able to provide you with a comfortable place to call home as well as exceptional service. We are always looking for ways to make your experience here even better so if you have any suggestions or ongoing concerns for our team, we are always happy to hear them! Thanks again, The Promenade Jersey Village Team
                Review Author Icon

                Resident 607500

                Verified Resident ā€¢ 2019

                2/22/2019

                I love living here itĆ¢??s very clean quiet and comfortable and the ladyĆ¢??s that work in the off ice is very well maintained and very pleasing people and will help you right away. And as for the maintenance they do very good with the yardā€¦Ā See More >
                  Manager

                  2/25/2019

                  The Promenade Jersey Village
                  It's always wonderful to hear that you are enjoying your home! It is residents such as yourself that make our community such a great place to live and we truly appreciate having you here. We hope that you continue to have such a great experience and if there's anything you need, we are always here to assist. Have a great day, The Promenade Jersey Village Team

                  Updated Review

                  Review Author Icon

                  Resident 581944

                  Verified Resident ā€¢ 2016 - 2018

                  12/10/2018

                  Choose wisely. Service request can take up to a month and may have to be submitted multiple times. Messages left for office are not returned so you will have to communicate in person and in writing. Staff does not advise management or maintenance of issuesā€¦Ā See More >
                    Manager

                    12/17/2018

                    The Promenade Jersey Village
                    We appreciate your feedback but it's unfortunate to see that you've experienced a delay in getting your service requests resolved. While we always aim to address all concerns as quickly as possible, certain issues take priority over others based on the severity of the repair. With that being said, we do want to ensure that these requests are getting completed to your satisfaction so we will definitely work towards improving our method of communicating moving forward. Thank you for your feedback and feel free to reach out at any time if there's anything you need. Thank you, The Promenade Jersey Village Team
                    Review Author Icon

                    Resident 578896

                    Verified Resident ā€¢ 2018

                    12/3/2018

                    I have been very pleased with the whole process from Applying to signing the lease to now calling Promenade Jersey village home. I would definitely suggest to others. Truly pleased and excited to entertain out of town family guests.

                      Manager

                      12/5/2018

                      The Promenade Jersey Village
                      We truly appreciate your feedback and are elated to hear that you are settling into your new home! We feel honored that we've created an environment for you and your family to enjoy and we hope you continue to love life here at Promenade Jersey Village! Thanks again, The Promenade Jersey Village Team
                      Review Author Icon

                      Resident 577562

                      Verified Resident ā€¢ 2018

                      11/30/2018

                      We enjoy our home here in Promenade since moving here in February. WE have not lived in an apartment in over 40 years and were not sure how positive the experience would be. But we are very happy here and enjoy the community

                        Manager

                        12/3/2018

                        The Promenade Jersey Village
                        This is so wonderful to hear! We understand the transition from a house to an apartment can be a big and stressful change, but we're thrilled you've been enjoying your experience at Promenade Jersey Village. Our team is here for you, so never hesitate to reach out to us in the office if you ever need any help or have any concerns! Thank you, The Promenade Jersey Village Team
                        Review Author Icon

                        Resident 560169

                        Verified Resident ā€¢ 2018

                        10/21/2018

                        Why is the rent $40-$100 MORE every month? Hidden fees. Added fees. $10 service, $20 something else, $12 here, and $30 there and suddenly rent is not what it's on the lease, but what the front office needs for their raises and parties? What concernsā€¦Ā See More >
                          Manager

                          10/25/2018

                          The Promenade Jersey Village
                          Hello, Thank you for taking the time to share your feedback. We apologize for the negative experience and would love the opportunity to discuss your concerns in greater detail. At your earliest convenience, please contact our management team directly or stop by our office in person. We look forward to speaking with you.
                          Review Author Icon

                          Resident 557945

                          Verified Resident ā€¢ 2015 - 2018

                          10/16/2018

                          Not the best place to live. The management office has an attitude problem most of the time and are not helpful of your needs. The maintenance crew has to come back several time to fix something, the lighting is poor, but the landscapeā€¦Ā See More >
                            Manager

                            10/18/2018

                            The Promenade Jersey Village
                            Hello, Thank you for taking the time to share your feedback. We apologize for the negative experience and would love the opportunity to discuss your concerns in greater detail to find the right solution. At your earliest convenience, please contact our management team directly or stop by our office in person. We look forward to speaking with you.
                            Review Author Icon

                            Resident 527452

                            Verified Resident ā€¢ 2012 - 2018

                            8/14/2018

                            IĆ¢??m very unhappy and I will not renew my lease and will not tell anyone to rent from here. I put a request in at 2pm the my toilet was running over and no one came to my apt I had toā€¦Ā See More >
                              Manager

                              9/10/2018

                              The Promenade Jersey Village
                              Hello, Thank you for taking the time to share your feedback. We apologize for the negative experience and would love the opportunity to discuss your concerns in greater detail. At your earliest convenience, please contact our management team directly or stop by our office in person. We look forward to speaking with you.
                              Review Author Icon

                              Resident 520642

                              Verified Resident ā€¢ 2016 - 2018

                              7/30/2018

                              People in the office try to sound sweet but they need better office management as well as maintenance people. Office never returns calls no matter how many voicemail you leave them. You have to sit on top of them if you want anything to getā€¦Ā See More >
                                Manager

                                9/10/2018

                                The Promenade Jersey Village
                                Hello, Thank you for taking the time to share your feedback. Our team works hard to ensure our residents have the highest living experience possible and appreciate your perspective. We need this information to implement changes and would love to learn more about your personal circumstances. If we can be of any assistance, please contact us directly at (281) 894-0073 or stop by our office in person. We look forward to hearing from you soon.
                                Review Author Icon

                                Jazapplepie

                                Resident ā€¢ 2018

                                7/27/2018

                                Everything Is Friendly...The Staff Is Awesome Always Take Care Of Things....Love 24 Hour Maintenances....Pool Is All Year Around.... Neighbors Are Friendly......Couldn't Ask For A Better Home For A Familyā€¦Ā See More >
                                  Manager

                                  9/10/2018

                                  The Promenade Jersey Village
                                  Hello, We appreciate you taking the time to share your living experience. Our entire team here from the front office, to our maintenance team, strives to provide the highest living experience possible for our resident community. We are delighted to know you've had a positive experience in our community and hope you will continue to reach out with any feedback or suggestions. Thank you again and have a wonderful day! The Promenade Jersey Village Team
                                  Review Author Icon

                                  anonymous

                                  Resident ā€¢ 2018

                                  6/14/2018

                                  I came across this site while doing some internet searches and read a lot of the reviews. First, I am a resident here. Second, if you asked me six months ago about this place I would of gave you a different answer the what Iā€¦Ā See More >
                                    Manager

                                    10/3/2018

                                    The Promenade Jersey Village
                                    Hello, We appreciate you taking the time to share your experience, and want to apologize for the delay in our response to you. Our entire staff here from management to maintenance works diligently to ensure that all residents retain the highest living experience possible. We would love the opportunity to discuss your concerns in greater detail and take the appropriate steps to find a solution that would meet your needs. At your earliest convenience, please contact our business manager directly at 281-894-0073 or stop by our office in person. You can also contact our corporate office by calling 817-795-4900. We look forward to speaking with you - thank you again.
                                    Review Author Icon

                                    anonymous

                                    prospective ā€¢ Visited 2017

                                    5/18/2017

                                    Horribly run, rude management and office staff, they provide misinformation, dont contact you when they say they will, community smells like old trash, and rents fluctuate dramatically. Stay away.

                                      Review Author Icon

                                      Flor Rodriguez

                                      Resident ā€¢ 2016

                                      12/28/2016

                                      I just moved there and I loved, this is a very nice place to live like a home! The girls at the office are very nice! the place is clean and quiet. I love it.

                                        Review Author Icon

                                        anonymous

                                        Resident ā€¢ 2015 - 2016

                                        10/31/2016

                                        I cannot wait til the day i move out, i am counting down the days. the ladies in the front are very rude and trying to get info out of them is a joke. just found out today, getting the paper rent billed to youā€¦Ā See More >
                                          Review Author Icon

                                          abyers1246

                                          Resident ā€¢ 2015 - 2016

                                          10/17/2016

                                          Please save yourself the hassle and do not move here. We should have known the minute we started the process and they found something on my husbands background that does not exist. We had to dispute with the company that ran the background before weā€¦Ā See More >
                                            Review Author Icon

                                            Meliza777

                                            Resident ā€¢ 2016

                                            9/28/2016

                                            My husband and I have lived here since July 2016. The Promenade community is a great place to live. We have had no problems since we have moved in. The staff is wonderful and the new manager Teresa is very helpful and considerate. If weā€¦Ā See More >
                                              Review Author Icon

                                              anonymous

                                              Resident ā€¢ 2014 - 2016

                                              8/15/2016

                                              These apartments are the absolute WORST. The outside roof have caved in TWICE over my neighbors and I and no one have came out to fix the problem or even return phone call dealing with this matter the people in the office are Very Rudeā€¦Ā See More >
                                                Review Author Icon

                                                erynstanmore

                                                Resident ā€¢ 2015 - 2016

                                                6/15/2016

                                                These apartments are the worst. They got me with the model apartment & low rent. I've lived here since Oct '15. Two days after I moved in there was a storm and it began to rain in my master bedroom. But there is a thirdā€¦Ā See More >
                                                  Review Author Icon

                                                  kayle30

                                                  Resident ā€¢ 2016

                                                  6/15/2016

                                                  This property takes forever to fix things and management team is very rude. This property treats tenants like they are children. The property is nice but please do not be fooled by the appearance because once you've moved in they are terrible. This property needsā€¦Ā See More >

                                                    Features & Amenities

                                                    Pets
                                                    • Dogs Allowed
                                                      Restrictions: Promenade Jersey Village Apartments welcome 3 pets per home. The following dog breeds are not permitted: Akitas, Alaskan Malamutes, Chow Chows, Doberman Pinschers, German Shepherds, Great Danes, Huskies, Pit Bulls (American Staffordshire Terriers & Staffordshire Bull Terriers), Rottweilers, St. Bernards, Wolf Hybrids, and Bull Mastiffs. Other Breed and Weight Restrictions may apply. Please call the leasing office for complete pet policy details and restrictions.. Pet Limit: 3
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                                                    • Cats Allowed
                                                      Restrictions: Promenade Jersey Village Apartments welcome 3 pets per home. The following dog breeds are not permitted: Akitas, Alaskan Malamutes, Chow Chows, Doberman Pinschers, German Shepherds, Great Danes, Huskies, Pit Bulls (American Staffordshire Terriers & Staffordshire Bull Terriers), Rottweilers, St. Bernards, Wolf Hybrids, and Bull Mastiffs. Other Breed and Weight Restrictions may apply. Please call the leasing office for complete pet policy details and restrictions.. Pet Limit: 3
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                                                    Leasing

                                                    Just north of downtown Houston, Promenade Jersey Village is an apartment community that offers a truly unique residential experience. With a variety of luxury one-, two-, three-, and four-bedroom apartment homes filled with premium amenities, it's easy to see why Promenade Jersey Village is a top pick for apartment dwellers. Here you'll find crown molding, luxury fireplaces, private patios and balconies, oversized garden tubs, marble bath countertops, double vanities, and sunrooms. Our pet-friendly community offers amenities like five gorgeous swimming pools, a coffee bar, a sand volleyball court, a heated lap pool and a hot tub pavilion, a health and fitness center, business center, a lighted basketball court and tennis court, and so much more. Come and see for yourself the lifestyle that awaits you at Promenade Jersey Village apartments in northwest Houston.
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                                                    Office Hours

                                                    • Sunday: 01:00 PM - 05:00 PM
                                                    • Monday: 09:00 AM - 06:00 PM
                                                    • Tuesday: 09:00 AM - 07:00 PM
                                                    • Wednesday: 09:00 AM - 06:00 PM
                                                    • Thursday: 09:00 AM - 07:00 PM
                                                    • Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Dogs Allowed
                                                    Restrictions: Promenade Jersey Village Apartments welcome 3 pets per home. The following dog breeds are not permitted: Akitas, Alaskan Malamutes, Chow Chows, Doberman Pinschers, German Shepherds, Great Danes, Huskies, Pit Bulls (American Staffordshire Terriers & Staffordshire Bull Terriers), Rottweilers, St. Bernards, Wolf Hybrids, and Bull Mastiffs. Other Breed and Weight Restrictions may apply. Please call the leasing office for complete pet policy details and restrictions.
                                                    Pet Limit: 3
                                                    Cats Allowed
                                                    Restrictions: Promenade Jersey Village Apartments welcome 3 pets per home. The following dog breeds are not permitted: Akitas, Alaskan Malamutes, Chow Chows, Doberman Pinschers, German Shepherds, Great Danes, Huskies, Pit Bulls (American Staffordshire Terriers & Staffordshire Bull Terriers), Rottweilers, St. Bernards, Wolf Hybrids, and Bull Mastiffs. Other Breed and Weight Restrictions may apply. Please call the leasing office for complete pet policy details and restrictions.
                                                    Pet Limit: 3
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2.5 Baths
                                                    3 Beds, 3+ Baths
                                                    4+ Beds, 2.5 Baths

                                                    Check Availability

                                                    The Promenade Jersey Village

                                                    March 2024

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                                                    The Promenade Jersey Village is a 551 - 1,880 sq. ft. apartment in Houston in zip code 77065. This community has a 1 - 4 Beds, 1 - 3 Baths, and is for rent for $815. Nearby cities include Bellaire, Stafford, Galena Park, Sugar Land, and Missouri City.

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