The Wilcox Apartment Homes
#20,525 #578 #3,471

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The Wilcox Apartment Homes

2400 South Loop West, Houston, TX 77054
(111 Reviews)
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Move-In Specials

Limited Time Special! Receive 1-month free rent! Call for details

Floor Plans & Pricing

1 Bedroom

One Bedroom + Bonus

1 Bed, 1 Bath | 812 sq. ft.

See Floor Plan Details

One Bedroom

1 Bed, 1 Bath | 602 sq. ft.

See Floor Plan Details

One Bedroom Townhome

1 Bed, 1 Bath | 644 sq. ft.

See Floor Plan Details

2 Bedrooms

Two Bedroom Two Bath

2 Beds, 2 Baths | 844 sq. ft.

See Floor Plan Details

Two Bedroom One Bath

2 Beds, 1 Bath | 812 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

F
F

Renter Ratings

D-

Review Ratings

Noise

1.0

Grounds

1.0

Safety

1.0

Office Staff

1.0

Maintenance

1.0

Neighborhood

2.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

F

Number of reviews in the past 365 days

1

Managerā€™s Review Engagement

F

Percentage of reviews responded to

0.00%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

N/A

View Community Timeline
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The Wilcox Apartment Homes Reviews

(109)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident ā€¢ 2022 - 2023

6/29/2023

Worst maintenance

Bad management. Request pets control cock roaches everywhere. Closet door is a mirrors frame detached from the wall it has not been replace. Lease agent said they have other priorities. I wish my rent wasnā€™t a priority. Previous maintenance request bad job done leaking onā€¦Ā See More >
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anonymous

Resident ā€¢ 2020

11/29/2020

wow. all i have to say is this must NOT be the same complex i toured and signed my lease for. when touring, they make it seem amazing, relatively cheap, in an ok area, quite a few nice amenities and super nice staff(which i admitā€¦Ā See More >
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    anonymous

    Resident ā€¢ 2019 - 2020

    1/15/2020

    This is hands down one of the worst apartment complexes in Houston. Someone was recently murdered here. The management changes so often that it is hard to keep track of who to pay. The washers and dryers do not work properly. I would not rentā€¦Ā See More >
      Review Author Icon

      SandyAnn09

      prospective ā€¢ Visited 2018

      9/24/2018

      My plan was to move in with my significant other, but after visiting I've convinced him not to renew his lease and here's why. Here's a quick list as to why. 1.The staff is unresponsive. 2. There's only one entrance and one exit which wouldn'tā€¦Ā See More >
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        anonymous

        Resident ā€¢ 2018

        9/8/2018

        PLEASE DO NOT MOVE HERE! The staff is very unprofessional. There's always trash in the parking lot.If you don't have a visitors pass even if you live here your car will get towed.The pool is always dirty even when it's closed. I wouldn't recommend thisā€¦Ā See More >
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          Milo97

          Resident ā€¢ 2015 - 2017

          4/16/2018

          This complex is roach and bedbug infested. They do not tell you this prior to signing a lease. They do nothing to fix the problem once made aware of the issue. The staff is rude, especially the -------- girl Maggie in the office, very unprofessional.ā€¦Ā See More >
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            Rhymeman1978@gmail.com

            Resident ā€¢ 2015 - 2017

            12/23/2017

            The office staff for this complex leave a lot to be desired. Firstly, the members of the staff dress completely unprofessionally and lack what seems a basic understanding of professional communication skills. Secondly, the traffic and access points present a regular problem. Entry and Exitā€¦Ā See More >
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              anonymous

              Resident ā€¢ 2015 - 2017

              9/29/2017

              These apartments have great potential & if you're okay with spending your hard earned money, while they attempt to make their climb, then rush right in & sign your lease. I've lived here for two years & I've been ready to move, 6 months ago.ā€¦Ā See More >
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                anonymous

                Resident ā€¢ 2015 - 2017

                6/5/2017

                This apartment complex is very poorly managed: The BIGGEST, most concerning problem and the reason I wanted to write this: We received a notice today that a SHOOTING occurred in our parking lot last night. One of the paragraphs reads, "Unfortunately, we cannot guarantee yourā€¦Ā See More >
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                  anonymous

                  Resident ā€¢ 2016 - 2017

                  5/3/2017

                  Stay away! Candid advice. I tell it the way it is. don't be swayed by responses from management here and any other forum like apartment ratings. All this people care about is money and their mold infested property. The manager is rude, and treatsā€¦Ā See More >

                    Updated Review

                    Review Author Icon

                    arthuhenry@gmail.com

                    Resident ā€¢ 2013 - 2016

                    10/28/2016

                    The management is awesome here. They are competent and very helpful. The manager Karen is a stand out employee. She is always assisting customers with excellence and goes out of her way to make your stay at Wilcox a good one. I highly recommend theirā€¦Ā See More >
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                      texanfan85

                      Resident ā€¢ 2015 - 2016

                      10/4/2016

                      The management is lazy when it comes to resident issues, I have been requesting my bathtub to be resurfaced for over 4 months now and every time I put in a work order nothing gets done. Residents with dogs are allowed to let their petsā€¦Ā See More >
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                        Quinntellj

                        Resident ā€¢ 2015 - 2016

                        7/18/2016

                        I highly give these Apartments a 5 star the staff there are very helpful my apartment manger is a blessing when my brother got murdered June 24 I use the money to pay for funeral cost so i was outā€¦Ā See More >
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                          ashleyeche

                          Resident ā€¢ 2015 - 2016

                          4/14/2016

                          i wish i could rate lower than 1 star but ever sense I moved in these apartments my life has been pure hell. I've reached a point where I try to stay out as long as possible so I don't have to go home .ā€¦Ā See More >
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                            Resident 223677

                            Verified Resident ā€¢ 2016

                            3/13/2016

                            Everything seems fine so far, worried about roaches but hopefully will be fixed after first treatment. Parking could be better, the main issue are the drains, they're significantly deeper than the concrete around so it could be damaging to cars

                              Manager

                              3/18/2016

                              The Wilcox Apartment Homes
                              Thank you for your review. Constructive feedback helps us assess our strengths and weaknesses and allows us to provide our residents with an exceptional place to call home.
                              Review Author Icon

                              Resident 221995

                              Verified Resident ā€¢ 2016

                              3/5/2016

                              Very fast and easy process in the application. Was able to accommodate my move and my wish list. Close to all of the places I like to go to and frequently shop. Only draw back are the light floors that may cause squeaking or anā€¦Ā See More >
                                Manager

                                3/18/2016

                                The Wilcox Apartment Homes
                                Thank you for taking the time to review our community. Please inform a member of our team if there is anything more we can do to enhance your experience with us.
                                Review Author Icon

                                Resident 214299

                                Verified Resident ā€¢ 2015 - 2016

                                1/30/2016

                                Like i said on the first service gabriela was very professional and when she showme around the facility she make me feel like this was the plce and iam here now and so far iam happy. I dont have a problem with traffic after exitingā€¦Ā See More >
                                  Review Author Icon

                                  danny_b87

                                  Resident ā€¢ 2014 - 2015

                                  12/16/2015

                                  Do not live here. Worst apartment complex I have ever lived in since moving away from home 10 years ago. The walls are paper thin so you will hear everything going on with your neighbors, very unfortunate if you happen to have ones that getā€¦Ā See More >
                                    Manager

                                    12/21/2015

                                    The Wilcox Apartment Homes
                                    We are disappointed to hear that your stay with us has not been to your satisfaction. If you have any additional comments or suggestions of how we may improve your experience with us, please e-mail our Cares Team at feedback@trinity-pm.com.
                                    Review Author Icon

                                    Resident 202607

                                    Verified Resident ā€¢ 2015

                                    12/4/2015

                                    The office staff at this community are a great group of people. Always helpful and very courteous. When ever I have a maintenance issue it is taken care of ASAP. I had not lived in an apartment in 20 years and they made theā€¦Ā See More >
                                      Manager

                                      12/10/2015

                                      The Wilcox Apartment Homes
                                      We appreciate your feedback. Hearing from our residents helps ensure that we are providing amenities and services that meet their expectations.
                                      Review Author Icon

                                      Resident 194825

                                      Verified Resident ā€¢ 2013 - 2015

                                      11/2/2015

                                      everyone in the office is so very nice and helpful always there to answer any questions that you might have. The remodeling of the office is a very nice look and gym is nice to have in the office for those tents to work andā€¦Ā See More >
                                        Manager

                                        11/18/2015

                                        The Wilcox Apartment Homes
                                        We appreciate your feedback. Hearing from our residents helps ensure that we are providing amenities and services that meet their expectations.
                                        Review Author Icon

                                        Resident 191158

                                        Verified Resident ā€¢ 2015

                                        10/19/2015

                                        I'm a month old here. This complex has varying sides to it. The good, the bad, the ugly and the unknown. So far, ratio had been 50:1:1:48. I can't go all 50 for God but will mention a few. Management is great. unlike other placesā€¦Ā See More >
                                          Manager

                                          10/19/2015

                                          The Wilcox Apartment Homes
                                          Thank you for your review. Constructive feedback helps us assess our strengths and weaknesses and allows us to provide our residents with an exceptional place to call home.
                                          Review Author Icon

                                          Resident 190473

                                          Verified Resident ā€¢ 2015

                                          10/12/2015

                                          Do not move into this community they don't fix nothing when you call the office they don't follow up on your phone calls. You tell them you need something fix it's two weeks pass and you have to go back and ask them again toā€¦Ā See More >
                                            Manager

                                            10/16/2015

                                            The Wilcox Apartment Homes
                                            We are disappointed to hear that your stay with us has not been to your satisfaction. If you have any additional comments or suggestions of how we may improve your experience with us, please e-mail our Cares Team at feedback@trinity-pm.com.
                                            Review Author Icon

                                            anonymous

                                            Resident ā€¢ 2014 - 2015

                                            8/20/2018

                                            I think this place should be demolished. It is an apartment at a very low price point. But in this case you do get what you pay for. When I was there, I was rarely ever comfortable because my apartment had a serious roach infestation.ā€¦Ā See More >
                                              Manager

                                              10/8/2015

                                              The Wilcox Apartment Homes
                                              Thank you for your review. Constructive feedback helps us assess our strengths and weaknesses and allows us to provide our residents with an exceptional place to call home.
                                              Review Author Icon

                                              anonymous

                                              Resident ā€¢ 2015

                                              9/29/2015

                                              The grounds are kept well. Other than that, horrible experience. A woman was murdered in the complex. The gate codes were never changed. Half the time the security gates are broken and sit open for anyone to drive through.

                                                Manager

                                                10/8/2015

                                                The Wilcox Apartment Homes
                                                We are disappointed to hear that your stay with us has not been to your satisfaction. If you have any additional comments or suggestions of how we may improve your experience with us, please e-mail our Cares Team at feedback@trinity-pm.com.
                                                Review Author Icon

                                                Resident 186875

                                                Verified Resident ā€¢ 2010 - 2015

                                                9/28/2015

                                                The apartments are very old , but they have made very good renovations to the property to make it feel homey. The property stays clean and landscaping well kept. The staff are very helpful and friendly including the maintenance staff. Thanks

                                                  Manager

                                                  10/8/2015

                                                  The Wilcox Apartment Homes
                                                  Thank you for taking the time to review our community. Please inform a member of our team if there is anything more we can do to enhance your experience with us.

                                                  Features & Amenities

                                                  Laundry
                                                  • Laundry On-Site
                                                  Pets
                                                  • Dogs Allowed
                                                    Fee: $400. Rent: $20. Pet Limit: 2. Comments: We love your well behaved pets! Roscoe Property Management welcomes all dog breeds, ages, and sizes. Pet interview required. All fees are per pet.
                                                    Less Info
                                                    More Info
                                                  • Cats Allowed
                                                    Fee: $400. Rent: $20. Pet Limit: 2. Comments: We love your well behaved pets! Roscoe Property Management welcomes all dog breeds, ages, and sizes. Pet interview required. All fees are per pet.
                                                    Less Info
                                                    More Info
                                                  Other
                                                  • 2" Window Blinds
                                                  • Balcony or Patio
                                                  • Courtyard
                                                  • Fitness Center
                                                  • Gated Access
                                                  • Grilling Stations
                                                  • Hardwood Flooring
                                                  • Playground
                                                  • Pool
                                                  • Public Transportation
                                                  • Renovated Interior Finishes
                                                  • Walk In Closets
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                                                  Leasing

                                                  Located among the Main and Medical Center neighborhoods, The Wilcox offers spacious one and two bedroom apartments homes including townhome style layouts. Blocks from NRG Stadium, and just south of Rice University, the Houston Zoo, and the Texas Medical Center, The Wilcox is perfectly situated for your Houston lifestyle. Choose The Wilcox and Live Happy!
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                                                  Office Hours

                                                  • Sunday: 01:00 PM - 05:00 PM
                                                  • Monday: 09:00 AM - 06:00 PM
                                                  • Tuesday: 09:00 AM - 07:00 PM
                                                  • Wednesday: 09:00 AM - 06:00 PM
                                                  • Thursday: 09:00 AM - 07:00 PM
                                                  • Friday: 09:00 AM - 06:00 PM
                                                  • Saturday: 10:00 AM - 05:00 PM

                                                  Questions & Answers (0)

                                                  Frequently Asked

                                                  How is The Wilcox Apartment Homes Rated?
                                                  Based on 111 number of votes by renters, The Wilcox Apartment Homes is currently rated 3.1 out of 5 stars.
                                                  How satisfied are residents with the upkeep and overall appearance of the grounds at The Wilcox Apartment Homes?
                                                  The Wilcox Apartment Homes is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                  How effective was the maintenance team when resolving your problem?
                                                  The Wilcox Apartment Homes is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                  What are noise levels like at The Wilcox Apartment Homes?
                                                  The Wilcox Apartment Homes is rated 1/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                  How safe is The Wilcox Apartment Homes?
                                                  The Wilcox Apartment Homes is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                  How satisfied are residents with the neighborhood?
                                                  The Wilcox Apartment Homes is rated 2/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                  How satisfied are residents with the staff at The Wilcox Apartment Homes?
                                                  The Wilcox Apartment Homes is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                  What is the pet policy at The Wilcox Apartment Homes?
                                                  Dogs Allowed
                                                  Fee: $400
                                                  Rent: $20
                                                  Pet Limit: 2
                                                  Comments: We love your well behaved pets! Roscoe Property Management welcomes all dog breeds, ages, and sizes. Pet interview required. All fees are per pet.
                                                  Cats Allowed
                                                  Fee: $400
                                                  Rent: $20
                                                  Pet Limit: 2
                                                  Comments: We love your well behaved pets! Roscoe Property Management welcomes all dog breeds, ages, and sizes. Pet interview required. All fees are per pet.
                                                  What types of floor plans are available?
                                                  1 Bed, 1 Bath
                                                  2 Beds, 1 Bath
                                                  2 Beds, 2 Baths
                                                  What is the move-in special?
                                                  Limited Time Special! Receive 1-month free rent! Call for details

                                                  Check Availability

                                                  The Wilcox Apartment Homes

                                                  March 2024

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                                                  Baths

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                                                  The Wilcox Apartment Homes is a 602 - 844 sq. ft. apartment in Houston in zip code 77054. This community has a 1 - 2 Beds, 1 - 2 Baths Nearby cities include Bellaire, Stafford, Galena Park, Sugar Land, and Missouri City.

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