|
|
|
bad customer service
From:
-Anonymous-
Date posted:
2/29/2008
Years at this apartment:
2008
-
2008
Well let me say that the first time I went there I really like it. Yes they do look nice from the inside, but the outside that's another story. My point is that the ladies in the office would be sort of nice to me in the beginning, but then when I started to fill out the application they would ask me for more requirements. Like what kind of banks did I have and what were my bank accounts, which i think is not neccesary. They also told me that the only thing that was nonrefundable was the application fee, which I understand because you take their time with finding if your approve. Well here is where I know I made a BIG MISTAKE was to give the apt.'s deposit at the same time with the application fee. Alright I know you might say well duh but it was my first time I did that, and at that time I really thought I was going to get the apt. Well they were taking a long time with the approvement, and I had already apply somewhere else, so I get a call that I been approve in the other place, so I decide to go back to Village Park to get back my deposit. And guess what they didn't want to give it back!! I know their suppose give it back if you don't get the apt. that's what all the other apts say, but no they got all mad because I cancel the application, well hello i don't have time to waste on them and I had to move. I was very dissapointed in them and I wouln't recommend this apts to no one, because they don't have good customer service. If you wonder if I got my deposit back well yes I did I wasn't going to throw money away just because.
|
|
|
|
Disclaimer: No attempt has been made to verify or assure the accuracy of the claims made by the author of this opinion or responses. You must judge the truthfulness of any review and accept responsibility for your use of this information.
Free estimates on moving trucks
Free quotes on movers
Up to: Village Park
Houston apartments
|
I'm the author!
