Village at West University
#9,314 #241 #1,590

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Village at West University

5151 Edloe Street, Houston, TX 77005
(168 Reviews)
$1,159 - $4,423/mo
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Floor Plans & Pricing

1 Bedroom

C

1 Bed, 1 Bath | 910 sq. ft.

$1,552 - $2,909

9 Available Units

See Floor Plan Details

B

1 Bed, 1 Bath | 821 sq. ft.

$1,159 - $2,063

4 Available Units

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A

1 Bed, 1 Bath | 652 sq. ft.

$1,244 - $2,107

4 Available Units

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D

1 Bed, 1 Bath | 1,016 sq. ft.

$1,519 - $2,697

3 Available Units

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C1

1 Bed, 1 Bath | 984 sq. ft.

$1,812 - $2,791

1 Available Unit

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AL

1 Bed, 1 Bath | 722 sq. ft.

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2 Bedrooms

F

2 Beds, 2 Baths | 1,220 sq. ft.

$1,789 - $4,423

7 Available Units

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E

2 Beds, 2 Baths | 1,165 sq. ft.

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3 Bedrooms

G

3 Beds, 2 Baths | 1,552 sq. ft.

$2,490 - $4,134

6 Available Units

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

B-
B-

Renter Ratings

C

Review Ratings

Noise

3.0

Grounds

2.5

Safety

2.5

Office Staff

1.0

Maintenance

1.8

Neighborhood

2.8

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

C-

Number of reviews in the past 365 days

3

Managerā€™s Review Engagement

A+

Percentage of reviews responded to

100.00%

Managerā€™s Review Reply Time

B+

Average time to respond to reviews

6 days

View Community Timeline
View Community Timeline

Village at West University Reviews

(167)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident ā€¢ 2023

11/25/2023

Not worth it

I do not recommend, old, run-down apartments that look nicer on the outside, not worth the money. Unresponsive staff when it comes to certain concerns. I moved in during October 2023 and many of the problems listed on my move-in sheet have not been addressed.ā€¦Ā See More >
    Manager

    12/1/2023

    Village at West University
    Hello, Thank you for taking the time to share your thoughts about your experience at our community. We appreciate your feedback, and I want to sincerely apologize for any inconvenience or dissatisfaction you've encountered. I'm genuinely sorry to hear about the issues you've faced, including unaddressed concerns, the condition of the apartment upon move-in, and any challenges you've encountered with our staff's responsiveness. Your experience does not align with our standards, and we are committed to addressing these concerns promptly. I'm pleased to hear that Will, our maintenance man, has been helpful. We value the positive impact he has had on your experience, and I will make sure to pass on your commendation to him. To ensure we address your concerns appropriately, I would appreciate the opportunity to discuss them in more detail. Please reach out to me directly at villageatwuamgr@greystar.com so that we can set up a meeting a discuss any concerns you have. I looking forward to hearing from you!

    Updated Review

    Review Author Icon

    anonymous

    Resident ā€¢ 2021 - 2022

    11/24/2023

    Discrimination

    This apartment complex Is unreal. If you voice your dissatisfaction be prepared for a lease violation. You are fine if you renting with a family or have your children. However, if you are a woman especially a minority, be prepared to be discriminated against.

      Manager

      12/1/2023

      Village at West University
      Hello, I'm sorry to hear that you feel dissatisfied and have concerns about potential repercussions for voicing your opinions. We prioritize open communication and want all residents to feel comfortable expressing their thoughts without fear of reprisal. Our commitment to providing a welcoming and inclusive community extends to residents of all backgrounds, and discrimination is not tolerated in any form. We take such allegations very seriously. I would appreciate the opportunity to discuss your specific experiences in more detail and address any concerns you may have. Please feel free to reach out to me directly at via email at villageatwuamgr@greystar.com. Your feedback is instrumental in helping us improve and ensure a positive living experience for all residents. Thank you for bringing these concerns to our attention. We are committed to fostering a community that values diversity, inclusion, and fair treatment for everyone.
      Review Author Icon

      anonymous

      Resident ā€¢ 2017 - 2023

      9/28/2023

      Poor management

      Management is horrible since it switched from finger companies to greystar. I never had any issues with finger companies. Since Graystar, Iā€™ve had so many. They created rental insurance for me when I already had renters insurance. They increased rent by a lot when itā€¦Ā See More >
        Manager

        10/3/2023

        Village at West University
        Hello Anonymous, we appreciate you taking the time to leave us this feedback. Please reach out to us at (713) 592-5200 when you can so we can address this situation directly. Thank you and have a great day. Sincerely, The Village at West University Management team
        Review Author Icon

        anonymous

        Resident ā€¢ 2022

        10/20/2022

        So excited that we chose here to live!

        I can walk to Kroger with the private gate that is on the property, and grounds are beautiful. Angie, Toni, and Robin really make you feel at home! My family and I are not from here, but it's starting to feel like home already.ā€¦Ā See More >
          Review Author Icon

          anonymous

          Resident ā€¢ 2022

          9/16/2022

          Great place!

          Moved here from out of state sight unseen. Angie the manager was so helpful, and Toni really made me feel right at home! So happy this turned out so well. The landscaping is so lush also! Highly recommend!

            Manager

            9/18/2022

            Village at West University
            We are so happy to read such a great review about The Village at West University! This really warmed our hearts! Thank you again, and please let us know if you need anything else!
            Review Author Icon

            anonymous

            Resident ā€¢ 2020 - 2021

            4/2/2021

            walkthrough. It was amazing when I initially moved in but management is extremely unprofessional, and most of them will have completely different information from each other. I currently have lived here for a year but will not be renewing. I suggest not going for aā€¦Ā See More >
              Review Author Icon

              anonymous

              Resident ā€¢ 2020 - 2021

              3/15/2021

              The manager is a joke, he doesnā€™t know how to work with the public nor is he able to resolve situations. His ā€œresolutionā€ is to tell his residents, ā€œhe has other things to doā€. The issue was a result of an uninformed middle aged, menopausalā€¦Ā See More >
                Review Author Icon

                anonymous

                Resident ā€¢ 2018 - 2020

                1/12/2021

                Live there for 2 years and: - my bike was stole 3 months after I moved and the manager Joshua said they are not responsible. How can you not be responsible when you ENFORCE residents to park their bike at the bike rack or youā€¦Ā See More >
                  Review Author Icon

                  anonymous

                  Resident ā€¢ 2015 - 2020

                  12/3/2020

                  I love living here the community is perfect. Easy access to freeways, shopping etc. The Property Manager and his Staff has always completed all requests needed. Enjoy the Exercise Room provided it is always clean. Pool Area is always maintained . The property has recentlyā€¦Ā See More >
                    Review Author Icon

                    anonymous

                    Resident ā€¢ 2019 - 2020

                    11/17/2020

                    Mold was present in the property so it was vacated prior to the lease expiration (see attached picture). Management buries an automatic lease extension in the lease so if you don't tell them 60 days in advance that you plan to leave when your leaseā€¦Ā See More >
                      Review Author Icon

                      anonymous

                      Resident ā€¢ 2020

                      11/6/2020

                      They overcharge you for the apartment. Not fair. They play favorites as to who gets a good rent price. The amenities suck. No events perks for the residents. The pool sucks. Maintenance is top notch!!

                        Review Author Icon

                        anonymous

                        Resident ā€¢ 2019

                        8/3/2019

                        Will update when I move out. The property manager is awful, the gate has completely ruined my new BMW And there was visible mold in my apartment for months before it was corrected properly. Not to mention the amount of theft at this property. 8ā€¦Ā See More >
                          Review Author Icon

                          anonymous

                          Resident ā€¢ 2018 - 2019

                          6/11/2019

                          Please look at the attached report. Beware there was 3 different types of mold growing within my unit and I had no idea, until I got rushed to the ER twice in a week. I only had 2 months living here. I have 25K inā€¦Ā See More >
                            Review Author Icon

                            anonymous

                            Resident ā€¢ 2019

                            2/19/2019

                            I really enjoyed living at the Village at West University for the past two years, and my girlfriend lived there for 3 years. However, for work I was relocated to California and they provided no reasonable options to end my lease 6 months into it.ā€¦Ā See More >
                              Review Author Icon

                              anonymous

                              Resident ā€¢ 2018

                              9/2/2018

                              Horrible living condition, you will find ants every other day in your apartment. Also I was out of town for a week and asked Michael, the security guy, to check up on my husband and to just knock the door, he refused saying "It's notā€¦Ā See More >
                                Review Author Icon

                                Sarahlee23

                                Resident ā€¢ 2017

                                12/28/2017

                                This is a wonderful community I have lived here for the past 6 months and have had a wonderful experience no complaints at all the staff is terrific and very friendly. Toni has helped me from the time I was just inquiring about the apartmentsā€¦Ā See More >
                                  Review Author Icon

                                  anonymous

                                  Resident ā€¢ 2017

                                  12/11/2017

                                  Making the decision to live at the Village at West University has helped reduce the stress of finding a home. I had the opportunity to meet Joshua, the property manager who helped make the transition to relocate to his property stress free. The cleanliness ofā€¦Ā See More >
                                    Review Author Icon

                                    Jessica_F872

                                    Resident ā€¢ 2016 - 2017

                                    10/27/2017

                                    The apartments are nice but overpriced, you may as well have a mortgage or go live in Midtown somewhere for that. Also, one of the perks of living in an apartment complex is the ability to rent out the clubhouse. At this facility you haveā€¦Ā See More >
                                      Review Author Icon

                                      Cathy_B

                                      Resident ā€¢ 2017

                                      8/4/2017

                                      I have lived here for 7 months now. Unfortunately, I have one tenant at 12401 who thinks pouring clorox down (twice )in my area trying to kill the rats. It killed all of my plants on the patio. The third floor aboveā€¦Ā See More >
                                        Review Author Icon

                                        Pallavi26

                                        Resident ā€¢ 2015 - 2017

                                        7/14/2017

                                        The place is very clean, enough space for parking (for future residents too), security guard at night. For any issues, service requests can be raised online or via call and its usually taken care of within 24 hrs. As compared to other leasing apartments thatā€¦Ā See More >
                                          Review Author Icon

                                          anonymous

                                          Resident ā€¢ 2016 - 2017

                                          7/11/2017

                                          I have lived here for almost a year & just renewed my lease. I feel very protected here & no one bothers me. I love my apt & the privacy I have. Every thing is close by or in walking distance. The office staffā€¦Ā See More >
                                            Review Author Icon

                                            Ganesh Swaminathan

                                            Resident ā€¢ 2016 - 2017

                                            6/26/2017

                                            The village at west university is one of the best choices we made. For somebody who cannot afford a nice apartment in the rice village neighborhood , this is the best deal for a lower price. The maintenance staff fix issues either onā€¦Ā See More >
                                              Review Author Icon

                                              anonymous

                                              Resident ā€¢ 2008 - 2017

                                              6/25/2017

                                              My wife and I first moved to Village at West U in 2008; we lived here for 4 years and then moved overseas; once our overseas trip ended we did not hesitate to move back to the Village at West U. This property has a lotā€¦Ā See More >
                                                Review Author Icon

                                                anonymous

                                                Resident ā€¢ 2016 - 2017

                                                6/22/2017

                                                I've just re-signed my lease here. I love this place for it's management, beauty, security and amenities. Also the location is very convenient for everything within the loop. The pool is gorgeous and the main office lobby is very impressive. And I'm a senior andā€¦Ā See More >
                                                  Review Author Icon

                                                  hksethi

                                                  Resident ā€¢ 2016 - 2017

                                                  6/22/2017

                                                  I have lived in this community for more than 7 months now on 3rd level. the proximity to work and stores in the area, as well as being in the West University Rice area, is a big time attraction. I have read through previous comments,ā€¦Ā See More >

                                                    Features & Amenities

                                                    Laundry
                                                    • Resident Party Room
                                                    • Washer/Dryer
                                                    Parking
                                                    • Parking
                                                    • Reserved Covered Parking
                                                    Pets
                                                    • Birds Allowed
                                                      Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Dogs Allowed
                                                      Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Other Pets Allowed
                                                      Pet Limit: 1
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Animal type not listed Allowed
                                                    Other
                                                    • 9' to 11' Ceilings with Crown Molding
                                                    • Business Center
                                                    • Clubroom with Full Kitchen
                                                    • Gated Access
                                                    • Gourmet Kitchen with Granite Countertops
                                                    • Hardwood Flooring
                                                    • Interior Archways
                                                    • Large Closets
                                                    • Pool with Sundeck
                                                    • Premium Lighting
                                                    • Quality Landscaping and Courtyard
                                                    • Roman Tubs
                                                    • Spacious Fitness Center
                                                    • Spacious Separate Enclosed Showers Available
                                                    • Vaulted Ceilings with Crown Molding
                                                    Show Less
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                                                    Leasing

                                                    We are open for guided and self-guided tours. Our virtual tours are also available. Schedule your tour with our Leasing Team today.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 10:00 AM - 06:00 PM
                                                    • Saturday: 11:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Greystar

                                                    B+
                                                    B+
                                                    Communities
                                                    3212

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 11/03/2017
                                                    Q:Ā Are there surveillance cameras around the apartment community?
                                                    Anonymous
                                                    Answered on: 11/03/2017
                                                    A:Ā I do not know if there is or not

                                                    Frequently Asked

                                                    Based on 168 number of votes by renters, Village at West University is currently rated 3.5 out of 5 stars.
                                                    Village at West University is rated 2.5/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    Village at West University is rated 1.8/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    Village at West University is rated 3/5 stars in our renters noise survey, which is considered below average. The noise level is often disruptive and affects quality of life.
                                                    Village at West University is rated 2.5/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    Village at West University is rated 2.8/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                    Village at West University is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 6 days to their community reviews in the past year.
                                                    Greystar
                                                    Birds Allowed
                                                    Pet Limit: 2
                                                    Dogs Allowed
                                                    Pet Limit: 2
                                                    Other Pets Allowed
                                                    Pet Limit: 1
                                                    Cats Allowed
                                                    Pet Limit: 2
                                                    Animal type not listed Allowed
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Contact Property

                                                    Village at West University

                                                    March 2024

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                                                    Baths

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                                                    Village at West University is a 652 - 1,552 sq. ft. apartment in Houston in zip code 77005. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,159 - $4,423. Nearby cities include Bellaire, Stafford, Galena Park, Sugar Land, and Missouri City.

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