I lived at Washington Courtyards from 2002 to 2005. Everything you've read is true! Management is dumber than a box of rocks! I left in 2005 because my only toilet was broken and it took them 5 hours and 12 calls to the answering service to keep paging them before they arrived around 12:15 a.m. to fix it. I was pregnant and ladies, you know pregnant women go every 30 minutes. I was fit to be tied and gave my 30 day notice.

If ANYTHING needed to be repaired - regardless of how small, it took an act of Congress to get the issues resolved. Towards the end of my stay, it actually took:

(1) faxing a written repair request to the office;
(2) writing Avenue CDC (management company); and
(3) a complaint to the Houston Apartment Association or BBB.

No matter how convenient the location, do yourself a favor and RUN from this place!

Washington Courtyards is a tax credit property. I would advise anyone that is not accustomed to the word "eligibility" and having to divulge ALL of your personal information, to stay the H_ _ _ away from these types of properties. Management ALWAYS lacks the education, professionalism and ability to manage properties properly. This is evidenced by their appearance, how they respond to requests and how they treat all tenants.

People receiving government assisted living are a little more tolerant of this foolishness. However, if your rent is not government assisted, you tend to not be so understanding when management wants to do frequent and randomly scheduled inspections for cleanliness or repairs (that are never addressed timely). I even experienced an instance where maintenance questioned my visiting friends if they lived there! The nerve of these people.

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