Discovery at West Road
#5,736 #138 #908

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Discovery at West Road

9404 West Road, Houston, TX 77064
(639 Reviews & Surveys)
$1,344 - $2,084/mo
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Move-In Specials

Your next home awaits! Visit our Floor Plans page to pick your ideal layout and get in touch today to schedule your tour!

Floor Plans & Pricing

1 Bedroom

Bering

1 Bed, 1 Bath | 860 sq. ft.

$1,536

5 Available Units

See Floor Plan Details

Baltic

1 Bed, 1 Bath | 802 sq. ft.

$1,344

1 Available Unit

See Floor Plan Details

Agean

1 Bed, 1 Bath | 733 sq. ft.

$1,411

1 Available Unit

See Floor Plan Details

2 Bedrooms

Coral

2 Beds, 2 Baths | 1,300 sq. ft.

$1,530

5 Available Units

See Floor Plan Details

Caspian

2 Beds, 2 Baths | 1,312 sq. ft.

$1,550

4 Available Units

See Floor Plan Details

Caribbean

2 Beds, 1 Bath | 1,136 sq. ft.

$1,430

See Floor Plan Details

3 Bedrooms

Tasman

3 Beds, 2 Baths | 1,352 sq. ft.

$2,084

2 Available Units

See Floor Plan Details

Cortez

3 Beds, 2 Baths | 1,331 sq. ft.

$2,050

1 Available Unit

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

B+
B+

Renter Ratings

A-

Review Ratings

Noise

4.0

Grounds

3.9

Safety

4.1

Office Staff

4.0

Maintenance

4.1

Neighborhood

4.5

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

A

Number of reviews in the past 365 days

29

Managerā€™s Review Engagement

B

Percentage of reviews responded to

72.41%

Managerā€™s Review Reply Time

D

Average time to respond to reviews

60.14 days

View Community Timeline
View Community Timeline

Discovery at West Road Reviews

(198)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Resident 1238650

Verified Resident ā€¢ 2024

3/27/2024

i love these apartments so far they're truly perfect for my family. The office staff and maintenance works fast and efficiently. only downside is the parking. unless you pay for a designated parking spot it can be difficult to find a parking spot close toā€¦Ā See More >

    Updated Review

    Review Author Icon

    Resident 1163371

    Verified Resident ā€¢ 2023 - 2024

    3/18/2024

    I have been happy with this community. Gates are always working and the grounds are kept clean. Friendly office staff. I feel safe here and I'm a single mom with a daughter. I like living here because I feel very safe here.

      Manager

      3/21/2024

      Discovery at West Road
      Your five stars just made our day! Thank you for sharing how comfortable you feel in our friendly, well-kept community. We are honored to have you and your daughter as residents, and our team looks forward to continuing to serve you for a long time to come.

      Updated Review

      Review Author Icon

      Resident 1152273

      Verified Resident ā€¢ 2021 - 2024

      2/18/2024

      Great!!! Thanks a lot continue to keep community safe everyday thank God for the ability to provide for me keep me warm during winter and rain , Thank God for keeping me cool during houston summer and for ability to pay my bills I beenā€¦Ā See More >
        Manager

        2/21/2024

        Discovery at West Road
        Thank you for sharing this lovely review with us. We are inspired by your gratitude and honored to be your home. We sincerely appreciate your loyalty to our community, and if there is ever anything we can do for you, please do not hesitate to let us know.
        Review Author Icon

        Resident 1221096

        Verified Resident ā€¢ 2023 - 2024

        1/28/2024

        The front office staff is friendly and the maintenance orders get handled pretty quickly which is a plus! I've never had any problems here, it's a pretty quiet and safe community. We are close to the beltway so it's easy access to everything.

          Manager

          1/31/2024

          Discovery at West Road
          Thank you for acknowledging our team's quick and attentive service, our quiet atmosphere, and our convenient location. We appreciate your 5-star support, and if there is anything our team can do for you, please be sure to let us know.
          Review Author Icon

          Resident 1217206

          Verified Resident ā€¢ 2021 - 2024

          1/14/2024

          I've lived in this apartment for about 3 years now, and I don't have too many complaints. Really, the most consistent issue we have is the lights on the building at night. They're extremely bright and seem to light up your whole bedroom at night.ā€¦Ā See More >
            Manager

            1/17/2024

            Discovery at West Road
            Thank you for sharing your insights about our lighting and parking lot. We want you to enjoy your entire experience with us, and if you'd like to further discuss your concerns with our team, please stop by the office or email us at discoverywestroad@pegasusresidential.com to do so. We appreciate your support.
            Review Author Icon

            Resident 1211441

            Verified Resident ā€¢ 2021 - 2023

            12/24/2023

            We would like to hear how everything went and if there are any issues that we need to address. Click the button below to take a quick survey about your experience. The survey will be closing on 1/3/2024.

              Review Author Icon

              Resident 1206551

              Verified Resident ā€¢ 2023

              12/8/2023

              Really good staff and prompt maintenance. Community varies in quality, and I would like the gym to be open 24/7 (they are working on it) and perhaps a FOB for the gate would be nice but enjoying it so far!

                Manager

                12/13/2023

                Discovery at West Road
                Thank you for highlighting our hard-working, attentive team and for sharing your feedback about our community. We are always trying to improve and appreciate your suggestions. If you'd like to follow up with us, please come by the office or email us at discoverywestroad@pegasusresidential.com.

                Updated Review

                Review Author Icon

                Resident 1083442

                Verified Resident ā€¢ 2022 - 2023

                10/29/2023

                Non responsive staff. Maintenance and upkeep almost non existent. If the management team doesn't hold dog owners accountable they should come out of office and pick it up. I'm sure most dogs not vaccinated and on lease

                  Review Author Icon

                  Resident 1188139

                  Verified Resident ā€¢ 2023

                  10/8/2023

                  I loves my past apartment. Just needed more space at a reasonable price. The community was nice and quiet. Hope the same for this one. Parking is terrible. Need more spots. Theyā€¦Ā See More >
                    Review Author Icon

                    Resident 1188122

                    Verified Resident ā€¢ 2023

                    10/8/2023

                    The apartments are very beautiful the closet are large the bedroom and the bathroom are so big it well worth the price I pay. The only thing is we have valet trash people that comes to pick up the trash however the dumpster area getsā€¦Ā See More >
                      Manager

                      10/13/2023

                      Discovery at West Road
                      While we are so pleased to hear how much you appreciate your spacious home, we regret to learn of any concerns you have with our dumpster area. Your comments have been noted, and we are actively looking into ways to remedy this. If you'd like to follow up with us, please visit the office or email us at discoverywestroad@pegasusresidential.com.
                      Review Author Icon

                      Resident 1185271

                      Verified Resident ā€¢ 2023

                      9/29/2023

                      Good Community maintenance and attention to the issues on priority under new management is making a difference. Peaceful and convenient community to opt for! The peaceful environment and friendly leasing staff.

                        Manager

                        10/3/2023

                        Discovery at West Road
                        Thank you for sharing your satisfaction with our team's prompt and friendly service and upkeep of our community. If you have any questions or concerns, please be sure to stop by the office or email us at discoverywestroad@pegasusresidential.com for assistance.
                        Review Author Icon

                        Resident 1180784

                        Verified Resident ā€¢ 2023

                        9/14/2023

                        It's fine and upgrades and things are look better and update gates, update club room , and office getting better all around thanks for asking keep up the great work and thank keeping cleaned and safe to live

                          Manager

                          9/19/2023

                          Discovery at West Road
                          We are so glad you see the upgrades we are making to our community and you find our team getting better every day. Reviews like yours are so encouraging for us. Thank you for taking the time to share this with us!

                          Updated Review

                          Review Author Icon

                          Resident 986234

                          Verified Resident ā€¢ 2014 - 2023

                          9/4/2023

                          It has declined in the last 10 years, but seems to be on an upswing . The complex is getting renovated one apartment at a time. The pool has also been renovated and looks great. Management has changed a lot in the past few years,ā€¦Ā See More >
                            Manager

                            9/7/2023

                            Discovery at West Road
                            Hello, thank you for sharing your perspective as a long-term resident. Our team takes pride in our work, and we appreciate you noting the success of our efforts to continuously improve our community. It is wonderful to know that you approve of our recently updated pool and ongoing renovations!

                            Updated Review

                            Review Author Icon

                            Resident 1059586

                            Verified Resident ā€¢ 2010 - 2023

                            8/29/2023

                            It has been up & down as mgmt has changed multiple times. The quality of the residents had really dropped off for a while & I was a bit concerned. I've been physically threatened & harassed 4 times, twice they came to my door. Asā€¦Ā See More >
                              Manager

                              9/5/2023

                              Discovery at West Road
                              Thank you for taking the time to share your experiences. Your well-being and peace of mind matter deeply to us, and we encourage our residents to always contact local authorities for the kinds of serious incidents that you have described. We also would be glad to speak with you regarding your feedback on upkeep and use of outdoor spaces. Please contact us at communications@pegasusresidential.com if there is more you would like to share.
                              Review Author Icon

                              Resident 1168943

                              Verified Resident ā€¢ 2023

                              8/10/2023

                              It's a very clean and safe community. I would recommend this apartment complex to anyone who has family. The pool and community areas are always clean. Staff is always friendly. Everything is remodeled.

                                Manager

                                8/15/2023

                                Discovery at West Road
                                Your high recommendation is much appreciated! We are so glad our well-maintained community and responsive team make us such a great fit for you. Thank you for sharing your 5-star satisfaction.
                                Review Author Icon

                                Resident 1167352

                                Verified Resident ā€¢ 2018 - 2023

                                8/6/2023

                                Maintenance could be better. Gym needs to be upgraded Parking is horrible Gym is not 24 hours like app says Pool Not as clean Overall things need to fixed in a timely effective manner. Ac units need upgrading

                                  Review Author Icon

                                  Resident 1166956

                                  Verified Resident ā€¢ 2023

                                  8/5/2023

                                  The community is better quiet and looks amazing. The staffing was pretty nice and helpful with us in the leasing process. I have satisfied with the management team, very professional . They answered all my questions. Thank you.

                                    Manager

                                    8/9/2023

                                    Discovery at West Road
                                    Thank you for sharing your 5-star experience with us. We are so pleased our team provided such professional and helpful service throughout your leasing process. If you need further assistance, don't hesitate to let us know.
                                    Review Author Icon

                                    Resident 1165654

                                    Verified Prospect ā€¢ Visited 2023

                                    8/1/2023

                                    The community is near everything! It seems pretty safe even after scoping out the area at night:) Only change we would make is a wider variety of exercise equipment, BUT it is definitely enough to stay active.

                                      Manager

                                      8/5/2023

                                      Discovery at West Road
                                      Thank you for considering our community in your search for a home and for recognizing our convenient location. Our team is here to answer any additional questions you have, so please contact us at discoverywestroad@pegasusresidential.com.

                                      Updated Review

                                      Review Author Icon

                                      Resident 1029404

                                      Verified Resident ā€¢ 2018 - 2023

                                      7/30/2023

                                      Sucks?rude staff, bad perimeter fencing, the trash space looks like a junkyard, the fitness equipment and treadmills have not worked since your company toook over, the cable box on the outside of the building is falling off the wall and has not been fixed inā€¦Ā See More >
                                        Manager

                                        8/5/2023

                                        Discovery at West Road
                                        Thank you for bringing these matters to our attention. We are sorry you are unhappy and want to do all we can to address your concerns about community upkeep and maintenance as well as your interactions with our team. At your convenience, please email us at communications@pegasusresidential.com for support.
                                        Review Author Icon

                                        Resident 1160966

                                        Verified Resident ā€¢ 2023

                                        7/18/2023

                                        Extremely friendly staff. I was treated like I was the only customer. I was offered several tours, and explanations on the amenities, and walk-throughs of apartments. The staff was extremely helpful and trying to find me a first floor apartment, which was a must forā€¦Ā See More >
                                          Manager

                                          7/21/2023

                                          Discovery at West Road
                                          We are thrilled to receive such an excellent review about our hardworking team. It means a lot to hear what a pleasant experience you had with our team during your visit to our community and that they could answer any questions you had. We appreciate your support!
                                          Review Author Icon

                                          Resident 1160054

                                          Verified Resident ā€¢ 2021 - 2023

                                          7/16/2023

                                          Truthfully the apartment staff has been very helpful and nice to work with. The community is nice and quiet. The schools that are zone to the complex are very close. The grocery stores around are nice. The location is very quick to get any where.

                                            Manager

                                            7/20/2023

                                            Discovery at West Road
                                            We are happy to hear how helpful you find our team and how convenient our location is for you! If there is any way for us to make your experience even better, please visit the leasing office or email us at discoverywestroad@pegasusresidential.com.

                                            Updated Review

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                                            Resident 1073995

                                            Verified Resident ā€¢ 2021 - 2023

                                            7/4/2023

                                            It's been good they are very understanding they are on top of getting work orders done at a timely matter and it's quiet and very convenient to grocery stores and places to eat at and they keep the property clean

                                              Manager

                                              7/8/2023

                                              Discovery at West Road
                                              Thank you for recognizing our responsive team, excellent location, and peaceful community. We appreciate your support!

                                              Updated Review

                                              Review Author Icon

                                              Resident 1118453

                                              Verified Resident ā€¢ 2023

                                              6/22/2023

                                              I admire the way management works, always courteous, professional, helpful and prompt. Everything done with utmost care. Neighborhood is always clean and residents are friendly. I love the quiet and calming atmosphere around. Thank you for what you do!

                                              Manager

                                              6/27/2023

                                              Discovery at West Road
                                              Thank you for acknowledging the outstanding efforts of our team! We are proud to provide the utmost in professional service, and a peaceful living environment for all our residents. We hope to have you here with us for a long time to come!

                                              Updated Review

                                              Review Author Icon

                                              Resident 1077284

                                              Verified Resident ā€¢ 2021 - 2023

                                              5/14/2023

                                              We have had a positive experience overall with office staff and maintenance workers. Unfortunately in 2022 the office manager was rude and unable to help with a simple request for one day! Thankfully he didn't last long as the property manager so we didn't haveā€¦Ā See More >
                                                Manager

                                                5/17/2023

                                                Discovery at West Road
                                                It means a lot to us that your expectations for service and upkeep have been met, and we are sorry to learn of the instance you describe where you may have felt otherwise. We are always committed to the comfort of our residents, so please reach out any time we may assist you. We appreciate you!

                                                Updated Review

                                                Review Author Icon

                                                Resident 1117152

                                                Verified Resident ā€¢ 2023

                                                5/7/2023

                                                I moved In on 2/25 of this year I love how the apartment looks the out and inside the counters the sink updates but I have been having problems like having roaches the neighbors upstairs makes a lot of noise and the people below usā€¦Ā See More >

                                                  Features & Amenities

                                                  Parking
                                                  • Garage
                                                  Pets
                                                  • Cats Allowed
                                                    Rent: $20. Restrictions: There is a limit of two pets per apartment and pets are limited by breed. A minimum pet fee of $300 per pet is due upon move in payable online or via and eMoney order. Monthly pet rent is $20 which must be paid with full rent payment using the resident online portal or eMoney order. These requirements do not apply to service/assistive animals.
                                                    Less Info
                                                    More Info
                                                  • Dogs Allowed
                                                    Rent: $20. Restrictions: There is a limit of two pets per apartment and pets are limited by breed. A minimum pet fee of $300 per pet is due upon move in payable online or via and eMoney order. Monthly pet rent is $20 which must be paid with full rent payment using the resident online portal or eMoney order. These requirements do not apply to service/assistive animals.
                                                    Less Info
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                                                  Other
                                                  • BBQ Grills
                                                  • Business Center
                                                  • Clubhouse
                                                  • Electronic Payments Accepted
                                                  • Fitness Center
                                                  • Game Room
                                                  • Gated Access
                                                  • On-Site Maintenance
                                                  • On-Site Management
                                                  • Online Payments Accepted
                                                  • Online Payments Accepted and Resident Portal
                                                  • Online Resident Services
                                                  • Pet-Friendly Community
                                                  • Pool
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                                                  Leasing

                                                  Discovery at West Road offers a blend of captivating architecture, landscaped grounds and spacious apartment homes designed to make daily living a pleasure. We are conveniently located on West Road with easy access to major thoroughfares. Residents enjoy close proximity to area shopping, schools, fine dining and entertainment venues. Our on-site team of management and maintenance professionals help guarantee that living at Discovery at West Road will be extraordinary as the community itself. Come Home to Discovery at West Road.
                                                  Show Less

                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday - Friday: 09:00 AM - 06:00 PM
                                                  • Saturday: 10:00 AM - 05:00 PM
                                                  This community is managed by

                                                  Pegasus Residential

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                                                  Communities
                                                  141

                                                  Questions & Answers (1)

                                                  Anonymous
                                                  Asked on: 03/19/2018
                                                  Q:Ā How easy is it to find guest parking?

                                                  Frequently Asked

                                                  Based on 639 number of votes by renters, Discovery at West Road is currently rated 3.7 out of 5 stars.
                                                  Discovery at West Road is rated 3.9/5 stars in our renters grounds survey, which is considered average. The grounds are okay, but could use some improvement.
                                                  Discovery at West Road is rated 4.1/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                  Discovery at West Road is rated 4/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                  Discovery at West Road is rated 4.1/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                  Discovery at West Road is rated 4.5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                  Discovery at West Road is rated 4/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                  Managers have responded to 72.4138% of their community reviews in the past year.
                                                  Managers have replied within 60.14 days to their community reviews in the past year.
                                                  Pegasus Residential
                                                  Cats Allowed
                                                  Rent: $20
                                                  Restrictions: There is a limit of two pets per apartment and pets are limited by breed. A minimum pet fee of $300 per pet is due upon move in payable online or via and eMoney order. Monthly pet rent is $20 which must be paid with full rent payment using the resident online portal or eMoney order. These requirements do not apply to service/assistive animals.
                                                  Dogs Allowed
                                                  Rent: $20
                                                  Restrictions: There is a limit of two pets per apartment and pets are limited by breed. A minimum pet fee of $300 per pet is due upon move in payable online or via and eMoney order. Monthly pet rent is $20 which must be paid with full rent payment using the resident online portal or eMoney order. These requirements do not apply to service/assistive animals.
                                                  1 Bed, 1 Bath
                                                  2 Beds, 1 Bath
                                                  2 Beds, 2 Baths
                                                  3 Beds, 2 Baths
                                                  Your next home awaits! Visit our Floor Plans page to pick your ideal layout and get in touch today to schedule your tour!

                                                  Contact Property

                                                  Discovery at West Road

                                                  March 2024

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                                                  Discovery at West Road is a 733 - 1,352 sq. ft. apartment in Houston in zip code 77064. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,344. Nearby cities include Bellaire, Stafford, Galena Park, Sugar Land, and Missouri City.

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