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Watermarke Apartment Homes

9404 West Road, Houston, TX 77064
59%
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79
Reviews
59%
Apartment Rating
53%
City Average
08/12/14
Resident

I have moved newly to this apartment , I must say this was one of the best apartments that I have ever lived. Desiree, the leasing manager was truly very helpful in every sense. She( Robin/Taniya) has taken care of every… Full Review ▶

06/08/14
Resident

I have lived in Watermarke for around 2 years. The complex is clean, quiet and well-maintained. My experience with the staff is very nice, Tania Mendoza is very professional and supportive, she always figures out the best solution whenever I bring… Full Review ▶

05/18/14
Prospective Resident

My wife and I are in the process of moving into a one of the apartment homes of this complex and needed to take a few measurements before we move in. You would think that now that they have us renting… Full Review ▶

02/27/14
Resident

My husband and I have only lived at the Watermarke for a few months but I want people to know what a great experience it has been for us. All of the office staff are extremely professional but the assistant manager… Full Review ▶

10/02/13
Resident

Let's start with parking totally nightmare!!! I got home last night and there was not 1 parking space in the entire apt Seriously!!!! The walls are really thin you here everything, a school is right across the street unless your in… Full Review ▶

07/07/13
Resident

Ok here is a run down for this complex. I have been here for almost two years and haven't had any MAJOR problems. I live on the third floor so the noise level is minimal. Maintenance is pretty quick in completing… Full Review ▶

07/05/13
Resident

My spouse, our son & myself have lived here at the Watermarke Apartments since April of 2011. These were once luxury apartments with quality residents & quality staff. I use to love living here, but now I am just counting down… Full Review ▶

06/10/13
Resident

Greystar took over this beautiful complex and is running it into the ground at an absolutely alarming rate. The Manager is extremely deceitful - her attitude towards addressing any problems (like overflowing, SMELLY trash outside people's doors) is "well, I'm new… Full Review ▶

05/18/13
Resident

Overall experience was not bad. Problem arose when I tried to terminate. I did not know a written notice was needed. I let the front office know of my terminatuon date verbally. Front lady acknowledged it and said she would take… Full Review ▶

11/07/12
Resident

I have lived at Watermarke for two years. There has been changes in management and that is great BUT I have noticed major changes when it comes to maintenance. Where are the familiar faces? I have not seen Mr. Jason around!… Full Review ▶

10/26/12
Resident

I have only lived at watermarke for a year but it had been great! The whole office staff is friendly & very welcoming! The maintenance staff is superb! My a/c went out in the middle of the night and when I… Full Review ▶

10/24/12
Resident

I have been a resident at Watermarke since Feb. 09'. I would definately recommend anyone to come live here!! Over the years I have seen quite a change in all the people inside the office and on the maintenance side....Some good,… Full Review ▶

09/14/12
Resident

Update as of 10/27/12 - As I have stated before, I am so happy with the new property manager, leasing staff & maintenance. Mr. Lewis Green works very hard at listening and resolving resident issues. Mr. Jason, Maintenance Supervisor, has impeccable… Full Review ▶

09/05/12
Resident

My lease is up this month, I would renew but rent is on the high side. Pros - 1. The 2/2 I live in is very spacious. 2. The staff is very professional and helps with any questions or concerns. 3.… Full Review ▶

09/04/12
Resident

I have lived here for nearly a month now and couldn't be happier. The pool is PERFECT, the staff is friendly, and we've had no issues with maintenance. Things are taken care of IMMEDIATELY and the grounds are very well kept.… Full Review ▶

09/03/12
Resident

Can't believe I signed a 12 month lease...by far the worst place I have EVER lived! There is NEVER any parking when i come home...it is sad I'm afraid to leave because I know I will be fighting for parking when… Full Review ▶

08/23/12
Resident

I have been here almost a year and I love it. There were some parking issues when I first moved in but management has seemed to resolve those issues. I feel very safe here and my apartment is beautiful. Maintenance is… Full Review ▶

08/21/12
Resident

I have been a renter at The Watermarke Apartment on West Rd. for almost 7 months. The management team there has greatly impressed me with their hospitality. Under the leadership of Jeri and her two assistants, Reena and Gabby, my stay… Full Review ▶

08/20/12
Resident

I just completed my nine month lease with Watermarke, and it was a very nice stay. I was only staying temporary while my house was being built, and the staff was always friendly and courteous. Parking was sometimes hard to find,… Full Review ▶

06/21/12
Resident

I have lived here for over 10 months. The management is absolutely worst. They are all liars. Tell you one thing and do another. I am out of the apartments now, but their attitude is still the same. I have in… Full Review ▶

06/21/12
Resident

I have lived here for almost a year now. I'm moving out at the end of July and I wish I could pick up these apartments and move them to the city I'm moving to. It's very quiet and there is… Full Review ▶

04/03/12
Resident

I have been a resident at Watermarke for 1 year and the only reason I am leaving is my job is relocationg. The one problem is parking but that can be at just about any complex you go to. I have… Full Review ▶

02/28/12
Resident

I have lived here for about two years. my apartment is great. spacious, very well built. the office staff is very helpful. When ever i have a maintenance request, it is takin care of promptly. never have to call back .… Full Review ▶

02/28/12
Resident

I have been living here for over 6 months here. The management is absolutely useless. They deliberately do not tell you many things about the place. When you are signing the lease, they are very nice but the true colors come… Full Review ▶

01/05/12
Resident

I would not tell know one to move here this is WORST apartment that I have living in> I have a friend that live next door and their MANAGER is so sweet and the people that work with her is as… Full Review ▶

10/06/11
Resident

The actual apartment is very nice. We personally have to hire a carpet cleaner every few months because the stains from previous tenants appear. This apartment complex is very loud. You have easy access to Beltway 8 but you constantly hear… Full Review ▶

09/16/11
Resident

People be aware of the management. They don't tell you all about the apartment, parking and will try to sell you on several things which don't exist. We have made a mistake, and are learning from experience. Full Review ▶

07/28/11
Resident

I've lived here since Watermarke opened and the only reason I see myself moving is when I buy a house. I realized the other day when I went in to pay my rent that it's rare, according to my friends who… Full Review ▶

04/11/11
Resident

I have lived at WaterMarke for approximately 5 years. My air condition started acting up last night at 7pm and maintenance came and fixed it within 10 mins of my call. Great place to live. Full Review ▶

02/24/11
Resident

We stayed there for 2 years. Mgmt was horrible. Slow to fix things. Both of my vehicles were broken into. Dog poop everywhere. Then when we moved they tried to charge us for stains on carpet. No visible stains. Stains UNDER… Full Review ▶

10/22/10
Resident

I have lived here for nearly a month now and couldn't be happier. The pool is PERFECT, the staff is friendly (especially the manager Jennifer), and we've had no issues with maintenance. Things are taken care of IMMEDIATELY and the grounds… Full Review ▶

10/20/10
Resident

I have lived at Watermarke for 2 yrs. For the most part, it has been pretty uneventful. The bad news is I live on the SE side and my apt looks straight out at the Kroger loading dock and dumpster area.… Full Review ▶

10/05/10
Resident

This is a pretty nice apartment. Originally two of my friends moved in here and after visiting their apartments I decided to visit also because I liked the size or the apartments and amenities at a decent price in a quiet… Full Review ▶

10/30/09
Resident

DO NOT rent this Watermarke Apartment Complex. This is UNSAFE place to live. First, my apt unit got break in right after few week I had them to fix the bath tub caulk. The property manager, Eric, told me that there… Full Review ▶

09/23/09
Resident

the management here sucks thay are rude and do not know what they are doing. In the middle of september we called the office and told them that we are going to renew our lease and the person stated okay we… Full Review ▶

07/23/09
Resident

been here since sept of '07. management has had turnover, but NEVER come across anyone who wasnt nice or a jerk or imcompetent. 2nd lease is up at end of september, moving ONLY becuase i lost my job and cant afford… Full Review ▶

07/05/09
Resident

Recently i did something i had no intention of ever doing again, i moved into an apartment. Things have changed since my last foray into apartment living, and this place i moved into has set a whole new standard. The name… Full Review ▶

06/26/09
Resident

We've lived in a few really nice properties, but the management at this property is BY FAR THE BEST! Management team and residents are always friendly and welcoming. I always feel at home when I drive up at the end of… Full Review ▶

05/08/09
Resident

The ammenities of the apartments are first class GE appliances, the cabinets in the kitchen and bathrooms are a very nice darkwood with satin nickle hardware. When I have guests come over I always here them say WOW this place is… Full Review ▶

01/11/09
Prospective Resident

Does anyone know about the safety here? Do they have trash pick up? Full Review ▶

12/23/08
Resident

I have had a horrible experience living here. While the apartments are nice, the management has been hard to deal with, unexperienced, and unwilling to work with its tenants. Move in - The staff was welcoming and actually lowered our rent… Full Review ▶

02/20/08
Resident

I'm relocating to another area of the greater Houston and am looking for housing. While looking at reviews I thought I'd pull up my current home just to look. I know now I need to not take all these reviews to… Full Review ▶

12/24/07
Resident

I have been using this website as a reference as we moved to Houston from another country and have no one to ask about what areas are nice and what aren't. I have learned that you need to take all the… Full Review ▶

10/30/07
Resident

In the past, I have had problems with previous apartment complexes that I have lived in. It seemed to me that all of them deceived me into renting, but upon move in the complexes would show their true colors and they… Full Review ▶

10/22/07
Resident

When I first visited Watermark, it seemed like the perfect place. Gorgeous scenary, great staff, everything I would ever need for my first apartment. And then I signed the lease--the biggest mistake of my life. The apartment itself was fine enough,… Full Review ▶

10/13/07
Resident

I just completed my nine month lease with Watermarke, and it was a very nice stay. I was only staying temporary while my house was being built, and the staff was always friendly and courteous. Parking was sometimes hard to find,… Full Review ▶

09/28/07
Prospective Resident

Can anyone tell me if they feel safe living here? What is the crime rating there? I live in apartments right now where I don't feel safe. There has been cars broken into lately. I know that happens everywhere, but how… Full Review ▶

08/10/07
Resident

I have to agree with many of the previous comments. I have lived at Watermarke for 13 months now and it has completely changed. The parking in the front of the building is absurd. The layout of the complex was very… Full Review ▶

06/13/07
Resident

As human we have the tendency to focus more on negative aspect of things. I've live here for a year now and the only complaint I have is the parking but that s because more people are moving into my area.… Full Review ▶

06/05/07
Resident

I have lived there for almost one year now...and am FED UP with the parking! If I get home any time after 8:30pm, I have to park across the entire complex, approximately 500 ft away from my ramp. This can really… Full Review ▶

05/27/07
Resident

The trash situation is a joke. One compactor all the way across the lot. The parking situation sucks. They issued "parking stickers" that are somehow supposed to help the parking problem. How, I don't know. They say if your car doesn't… Full Review ▶

05/08/07
Resident

Oh my gosh I can not stress enough how bad this place has got since I have moved in which was over a year ago. DO NOT MOVE HERE!!! When we first moved here I loved it and I thought it… Full Review ▶

05/05/07
Resident

The staff as in any property are here to "Sell You" on living here. I am sad to report that the last remaining original employee of this property since its opening is leaving. Mauricio the Maintenance Engineer has resigned. After the… Full Review ▶

04/15/07
Resident

I have lived here for just about a month, but I already love it. The homes are very nice, however the floorplans are somewhat limiting on how you can lay out your furniture. The office staff is not the nicest compared… Full Review ▶

03/26/07
Resident

There are usually 20-50 kids at the Starbucks located right next to the apartments. They kick in the fence boards everynight, and who know what else they are up to. I call the cops 4 times a week to get these… Full Review ▶

03/23/07
Resident

My husband and I are living here in the interim waiting on our home to be completed. For 6 months we had no one above us. The first of March we now have a couple with three kids, ages, 3 or… Full Review ▶

01/25/07
Resident

I have been here almost a year and I love it. There were some parking issues when I first moved in but management has seemed to resolve those issues. I feel very safe here and my apartment is beautiful. Maintenance is… Full Review ▶

12/11/06
Resident

Although the apartments are very nice. I am not sure they are worth what I am paying. Not to mention the parking situation reminds me of going to college and fighting for a descent parking place. And please dont go out… Full Review ▶

11/08/06
Resident

I LOVE THIS PLACE!!! I just moved in here a few weeks back, I have nothing bad to say about anything or anyone here, the office staff is great, Matt, really is helpful, I felt he went out of his way… Full Review ▶

11/05/06
Resident

Well after reading all the reviews on this website you can definitely pick out those reviews of Watermarke residents and those that were written Watermarke staff impersonating renters. I found it very amusing that nearly every positive review raved about Michael… Full Review ▶

11/03/06
Resident

The apartments have been great to live in I have been here for 4 months with my fiance and two children. It is extremely safe and yes there is a parking problem for those who get home late but that happens… Full Review ▶

09/27/06
Resident

Appearances deceive!!! Yes, they look nice when you go on the tour of the model apartment. But actually living here is not as rosey. The parking is terrible!! Good luck trying to find a spot if you get home past 6pm.… Full Review ▶

09/20/06
Resident

Me and my husband have lived here at watermarke for about 2 months and we love it, Kristen was very helpful on helping us get the apartment we wanted and micheal is very helpful to, he always calls me and my… Full Review ▶

09/18/06
Resident

I've lived here for almost a year now, and it's been nothing but great. The management is wonderful and very helpful to resolve ANY issues you may have. Michael is the best. I think he knows every resident by name, and… Full Review ▶

09/12/06
Resident

I have lived at the Watermark for 12 months now, and I really do like it.

I'm an older person, and want to feel comfortable and secure where I live.

The mangement is great, and if I need anything done or fixed,… Full Review ▶

09/06/06
Resident

I would recommend all my family and friends to move to watermarke apartments, the staff members are nice, the maintence staff are nice and the management knows what he or she is doing and understands our questions. Me and my husband… Full Review ▶

09/06/06
Resident

In my opinion no apartment complex or neighborhood for that matter is ever going to be completely perfect. It's a personal preference of what you can and cannot live with or without. Overall this complex has been to date the best… Full Review ▶

08/29/06
Resident

to start, really appreciate people like me to tell you whats really up before you move in b/c i don't have this much of free time unless its really bad. yes management is nice/ok (lil fake to me) the insides is… Full Review ▶

08/23/06
Resident

Well, I was scared. Im moving there soon and came across this site giving watermarke a 55%, then I saw my current apt rating at 23%. My place right now is nice. So I came to the conclusion that negative people… Full Review ▶

08/21/06
Resident

We moved in over a month ago and could not be any happier. With two kids, the layout in the apartment is ideal and the square footage for the price is unbelievable. The front office staff has been wonderful, the grounds… Full Review ▶

08/17/06
Resident

Awesome customer service! Awesome place to live especially with little ones! Full Review ▶

08/11/06
Resident

My kids and I came home late one night to find that the only parking spot was under the covered parking. I got a call the next day saying that I would be towed next time. I explained that I couldn't… Full Review ▶

08/04/06
Resident

One dumpster for entire (Big) complex. Apts located in b/w two busy roads. (Beltway 8 West Rd.) That plus cheap build = big noise. Danger crossing west rd. Only thing nice is that the place is new. What a waste of… Full Review ▶

07/25/06
Resident

I have had a wonderful experience here at Watermarke. The management is awesom and the property is beautiful. My Apartment is amazing it is totally worth the price. for pay for quality and location. i is quiet and peacefull and you… Full Review ▶

06/23/06
Resident

I have been a renter at The Watermarke Apartment on West Rd. for almost 7 months. The management team there has greatly impressed me with their hospitality. Under the leadership of Michael and his two assistants, Melissa and Adriana, my stay… Full Review ▶

06/12/06
Resident

Have lived here for about 3 weeks and can say only that managment, office staff and maintance staff have been extremely polite, communicative and responsive! Trash bin is operating just fine.

No complaints from me! Full Review ▶

05/29/06
Resident

Moved in here thinking it's a nice and new place...mistaken. it's SOOO Cheaply put together that i pretty much hear my neighbors when they're in their kitchen or bathroom. For the price they charged, you'd think you'd get quality with it...but… Full Review ▶

04/26/06
Resident

I moved here very early on, it took them absoultey FOREVER to get the gate installed and get the mailboxes setup. It drives me nuts that there is not a code for the gate and that you MUST have your gate… Full Review ▶

03/07/06
Resident

Brand new community that took 6 months to finally put up the gate. Meanwhile, there has been two burglaries. Interior looks nice, but is cheap. They are on their second management within 6 months. Office never returns phone calls, bad communication… Full Review ▶

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