Use this link to see real pictures of the place:
http://westchaseranchapartments.blogspot.com/

I am currently one of Westchase Ranch residents and I would like to tell people about my experience at the complex since i've moved in Jan. 2009. My girlfriend and I have been on a tight budget just as everyone else in this economy so we decided to give these apartments a try. The day we moved in they did not replace the carpets. Their were stains on the carpets from the previous residents, but they said they would replace it later. Eight months later they have yet to replace it. Also when we moved in, our bedroom window had several leaks along the window seal and the window did not shut properly Everytime it rained it soaked our carpet and made the room smell horrible. They eventually fixed the window seal but our window still does not shut completely which is a safety issue. They assured me that the window is fine. (YEAH RIGHT!). There were a few other small things such as the overflow drain was corroded in the bathtub, a few cracks on the ceiling and wall, and our sliding glass door didn't slide well, but we looked over that and some of the problems got fixed throughout the eight months. At first, most of the things we called in for or asked to get fixed, got fixed in a decent amount of time. It seemed as if, though, the longer I stayed here, the longer it took to fix things. As of right now our biggest problem is our A/C unit. It seems to blow air but its not cold. We've had our a/c refilled with freon several times but it still does not blow cold air. We have also so called "had the unit fixed" about 7 times yet it seems to be STILL BROKEN! Our unit is one of the oldest in the apartment complex and looks like it is on its deathbed but they wont replace it due to their financial problems. Every time my girlfriend and I complain about it to the manager or the staff, they keep saying all of the complex is having this problems with the a/c, but Ive heard otherwise. I even walk our dogs at night and other apartments have perspiration on their windows. So it must be much cooler in the apartment. Other problems have been and still are the broken dishwasher, TONS OF COCKROACHES, our fridge waste pan overflows on the floor, mold in the bath room, and water leaks. All of these problems we have had looked at and fixed at least once already. The final thing, is the noise level at night. It seem as if no one comes out until night and they blast music and have fights/arguements. The police have been involved with many drug busts and fights near my apartment lately. I just want to for warn all who are looking for apartments in westchase area and strongly recommend NOT to even concider this place.

User Responses
From: Citizenforgood	Date: 08/19/2009
Ha-ha, the anonymous response is obviously a joke. All (5) pools are under quarantine by the City of Houston. Laws are being broken by both Property Management Company and residents. The complex is now owned by the bank. There have been no repairs made since the hurricane in 2008 to any of the devastation occurred as result. There are holes in roofs to most of the buildings. Contact Fair housing, the state, the governor, and the police, legal action is also recommended. Unfortunately, the positive responses on this site example and show best the behavior of the Property office staff for Babcock and Brown who ignore the problems and don??t know what pro-activity is, nor how to do their jobs, they are not scared of anything. Since their reception of the Apartment complex everything has changed drastically, negatively in all areas. (I called 911 (4) times this weekend regarding residents swimming in the quarantined pools, tells you a bit about the residents cares/concerns for rules and the health and safety of their children). HPD are the only ones holding this place up. I'm fed up with the ignorance such as the example above from idiot personnel and I recommend to all to stay away from this place. It is full of crime; if you live here you will need a gun. Don??t expect help from the office staff as they only sit at their desk throughout the day and squander time and are rude to the tenants as entertainment. Also, expect them not to work an entire work day. They will lock their office doors at whatever time suits their desire anytime of the day. Maintenance idiots are lazy and don??t know how to do their jobs nor want to. Office staff will not help you or care, nor give concern or provide customer service as is in their job description, expect nothing to be done concerning any problem only ignorance and lack of pride in themselves and their most importantly jobs. They do not know what work is. It is live at your own risk. Many foreigners and people from Louisiana who are not scared of anything and don??t know what laws and rules are living here and tear everything up. There is crime, spray paint everywhere, lack of supervision to children, drugs, homicide, assault and overall negligence. Latin residents are babied by staff and as result feel as though they can disrupt and do whatever they want. People work on their cars in the parking lots and park illegally on the street, Olympia, the street that divides the complex, obstructing the view, there is glass to show for all accidents committed. Watch out for accounting errors as the bookkeeper is not qualified to do her job. The staff has high turn-over, it says something about the management company when the manager, the maintenance supervisor, and the bookkeeper all quit at once. The place was perfect and well run before the idiot from North Carolina purchased it and in his own words stated he did not care about the property due to the race/manner of its residents. If he could not afford it, he should have never bought it. If you want to live in hell, be discriminated against, treated badly by office staff who are there NOT there to make residents uneasy but do their jobs and assist; live here as a joke to yourself. Most of the staff play and do not know what work is. Everything is in chaos. I have had (2) rent increases in the past year, for what? Pools are quarantined; gates are open, no security or manager representation. That is the biggest joke of all for an apartment complex with this many units to mislead and have NO SECURITY. You are REQUIRED by Texas law to have security (or HPD officer living on the property at least) with the volume of residents here. THERE IS NO SECURITY PROTECTION. Fair housing, Texas laws are broken on a daily basis, this staff is scared of nothing and love to receive citatations and be told off by tenants over and over. Some foreign investors need to purchase this property. The staff will be long gone soon; Babcock & Brown is over & out. Please See these Websites with research on Babcock & Brown: http://www.answers.com/topic/babcock-brown http://www.abc.net.au/news/stories/2009/03/25/2526080.htm http://www.abc.net.au/news/stories/2008/06/30/2289416.htm?s http://en.wikipedia.org/wiki/Babcock_and_Brown Moreover: 1. ^ Lateline Business - Australian Broadcasting Corporation 2. ^ Babcock and Brown CEO salary deal attracts investors - PM, ABC Local Radio 3. ^ Bad hair day for Lend Lease - Business, The Sydney Morning Herald 4. ^ Whitney Fitzsimmons - Midday Report, ABC TV, 1 August 2007 5. ^ Big boys' greed pulls us all down - Business, The Sydney Morning Herald 6. ^ a b Murdoch, S (2009-03-14). "It's game over for investment bank Babcock & Brown". The Australian. http://www.theaustralian.news.com.au/business/story/0,2 Retrieved 2009-03-14. 7. ^ Jim Babcock quits as B&B continues to struggle [1] The Australian. (4. November 2008) 8. ^ Irish Independent Article (20-July-07)[2] 9. ^ "Babcock & Brown shares plunge on debt woes". news.com.au. 2008-06-12. http://www.news.com.au/business/story/0,23636,23851 Retrieved 2008-06-20. 10. ^ "Babcock and Brown faces bankers". Associated Press. 2008-06-16. http://www.forbes.com/feeds/ap/2008/06/16/ap5120162.html. Retrieved 2008-06-20. 11. ^ "Fresh blow for Babcock as funds slash payouts". Sydney Morning Herald. 2008-06-20. http://business.smh.com.au/fresh-blow-for-babcock-as-funds- Retrieved 2008-06-20. 12. ^ "Babcock down, Green out". The Age. 2008-08-21. http://business.theage.com.au/business/babcock-down-green-o Retrieved 2008-08-21. 13. ^ ABC Lateline Business item 4 December 2008 14. ^ Trading Halt Media release, 8 January 2009 15. ^ Update on negotiations with banking syndicate 23 January 2009 16. ^ Australian Associated Press Babcock shareholders to be wiped out The Age, 23 January 2009 Read more: http://www.apartmentratings.com/rate/SC-Charleston-Westchase-Apartments-955646.html#ixzz0Odz6p2OC

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