Western Ridge

Western Ridge is recommended by:
50.0%
Overall Rating
2.97 out 5
Parking:
3.03 of 5
Maintenance:
2.83 of 5
Construction: 3.20 of 5
Noise:
3.00 of 5
Grounds: 3.57 of 5
Safety: 2.77 of 5
Office Staff:
2.83 of 5

3354 Rogerdale Road
Houston, TX 77042
713-278-9000
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Yo!
 

life on the Western front... where rent keeps going up

From: sweeter
Date posted: 8/31/2007
Years at this apartment: 2006 - 2007
User Response is available. 3 responses

 
Rental revenue must be up because Pace Realty put in a new mail slot to drop off rent checks after hours (they sometimes lock up a bit early, no managers live on-site, and the office is closed on Sundays) and planted flowers at the leasing office. The staff's new business cards are 4-color and the new brochures are lovely. That's prioritizing by Pace Realty!

For the first time this year, management has finally fixed most (not all) of the lights around the pool patio. Appropriately, the additional illumination highlights the paint peeling off the metal gates surrounding the pool in an almost surreal manner.

Back to a review of day-to-day life here on the Western front:
1) the pool's dirty

2) the "on-site" maintenance person I was promised was moving in August 15th hasn't materialized yet

3) BROKEN ENTRANCE GATES sometimes sit for MORE THAN TWO WEEKS (a car thief almost got trapped here but drove through the adjoining gate and tore up the stolen car, leaving pieces behind)

4) and about that latest stolen car the 4th one this year that management "officially" acknowledges)... the accountant here from Pace in Dallas running the place that week didn't bother telling the property manager (who was on vacation in Colorado) because she "didn't want to upset her" (this, I heard from the property manager herself

5) how many stolen cars from this property should we shrug off as part of "living in Houston"' it might make a difference if management didn't leave gates open over the weekend because the can't or won't pay to get them fixed - but the property manager doesn't/won't live here so why should she care' That's prioritizing by Pace Realty!

6) consider yourself warned...

Recommended: NO
Overall Rating
1 out of 5
Parking:
1 of 5
Maintenance:
2 of 5
Construction: 2 of 5
Noise:
2 of 5
Grounds: 2 of 5
Safety: 1 of 5
Office Staff:
1 of 5
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User Responses

From: Anonymous Date: 09/06/2007
My goodness! Are you just grouchy or what? I wrote the previous review and the night that my guests' car was broken into was a night where THE GATES WERE CLOSED! You live in a city, and please believe if someone wants to steal your car they can find ways to get into a closed gate! HELLO! They can follow a car that is already going into the gate. My goodness people lets get real, you live in Houston, in an area that is not the safest (we're not out in the Woodlands and THEY have crime too!).
From: Anonymous Date: 09/10/2007
There have been flowers and a mail slot for rent for years. The gates have sensors that don't allow them to close on a car...or the car behind them. If they actually would close on a car, that would be a legal issue. There was an accident last month when my mother-in-law's car brakes failed as she was leaving. Her car hit the gate at a higher rate of speed than normal and it broke the gate and some of her car. It seems that some of what you said is totally made up. However, it isn't in a great area and maintenance is an issue, as is security.
From: Jenniann02 Date: 09/11/2007
Ok Sweeter, I'm going to take up for you and add some other information about the safety at Western Ridge. The 2 previous people obviously work for the complex or they are oblivious. You two "anonymous" people are the liars here. A girl who lives by me had a break in last month and her door is still not secure. They have been fiddle ------- around and haven't been in any hurry to repair her door. My wheels were stolen in May and I informed the old manager, Kim, of her LEGAL obligation to inform the residents. We all received letters with in a week stating the crime issues. Shame on the two of you for acting like this person is lying! This complex is crap and I wouldn't recommend it to ANYONE! It isn't safe. A retired couple who also use to live by me was assaulted in the early evening while walking their two dogs and the dogs were stolen from them. I think all of these are reasons enough not to live here. And before either of you idiots even thinks of telling me that I am lying, call the police department or better yet, you can go the city of Houston crime stats webpage and see all the reports that were filled for this complex. Numerous burglaries, assaults and auto thefts. Those are obviously not made up.
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