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Windsor at Siena (formerly Siena Apartments)

600 Studemont Street, Houston, TX 77007
Website
44%
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83
Reviews
44%
Apartment Rating
52%
City Average
03/03/14
Resident

We have lived at Siena for going on three years and just signed another year lease. I see the rating here and it seems people are complaining about little things that are common at many communities, many of them tentant issues… Full Review ▶

08/20/12
Resident

Absolutely zero security. There are multiple break ins each week. Management lies and sends out form letters in hopes of placating residents. But no real efforts are being made. If you value your safety look elsewhere. Full Review ▶

12/31/11
Resident

I have lived at these apartments for the past 2.5 years, but it is time to move. Washington Ave has taken off, and so the rent keeps climbing in this area. Even my storage room has more than doubled in price… Full Review ▶

08/20/11
Resident

i have lived here for 3 months and there is nothing but young men walking around with no shirts on at night there out there selling drugs and who knows what else i want to break my lease so bad management… Full Review ▶

01/19/11
Resident

i lived at siena from 2008 until january of 2011, and i loved every minute of it. the only reason i moved out is because i recently purchased a house close by. the location is fantastic, the view of downtown is… Full Review ▶

01/17/11
Resident

The apartment itself is nice and clean but with the amenities I don't think it is worth that much rent. Both the pool and the gym are small, and you can't have a pool party because the grill and patio are… Full Review ▶

01/11/11
Resident

I lived at Siena for five years (2005 through 2010) and have nothing but positive things to say about the property. The entire staff is wonderful and the management team is really top notch. There are very few properties that take… Full Review ▶

10/31/10
Resident

I lived at Siena for about 1.5 years. I lived there in approximately 2007-2008, so these comments relate to that period. I thought the apartment unit was very nice. Nice appliances, faucets, door handles, countertops, etc. The complex has a beautiful… Full Review ▶

09/03/10
Resident

Don't live here! The parking is horrible. The spaces are too small (we are in Texas! people own big cars), so the parking is all over the place and often there are no parking spots left late at night. The staff… Full Review ▶

06/22/10
Resident

I lived at Windsor at Siena for one year and was very unhappy with the people in the office. No one was ever available to help me and the assistant manager Lisa was the rudest person that I have ever dealt… Full Review ▶

03/06/10
Resident

Windsor at Siena aka Siena Apartments is a quality rental community all the way around. From price to amenities to customer service, Siena Apartments in Houston Memorial Heights offers the complete package. I shared a spacious 2-2 on the first floor… Full Review ▶

10/25/09
Resident

I have lived at Siena for almost 3 years and am very sad to be moving due to a job transfer. I must say that maintenance is outstanding. The team responds very quickly and always has a smile on their face.… Full Review ▶

10/13/09
Resident

I've lived at Windsor since 8 months. I really like my apartment itself, the appliances, the view and the balcony. Closet space is okay, but cabinet space is good. That said, the noise from upstairs neighbors is awful. I can hear… Full Review ▶

07/24/09
Resident

It is a beautiful complex and everything, but for that high rent I expect more. The pool is so tiny and right by the busy street. People can watch you when they drive by. If htye had two tiny pools...ok, but… Full Review ▶

06/19/09
Resident

Before I begin I will say that I am not a staff member nor do I work for the mgmt. It seems as though every good rating on this website is suspected to be a staff member. I have been here… Full Review ▶

05/17/09
Resident

I moved to Siena in March/08 and I first had a 1B/1B unit with a street view, 4th floor. Never had any noise problems when I was leaving in that unit. The staff was very nice and prompt to help. The… Full Review ▶

04/20/09
Resident

I spent a week, after moving to Houston, visiting 5-10 different apartment complexes per day throughout the area with a locator/friends. I was first drawn to Siena because of it's location, tasteful Tuscan design, great views, the wonderful staff, and the… Full Review ▶

02/18/09
Resident

I lived in these apartments for 15 months and I have nothing bad to say about them. The grounds were well kept, the apartments are spacious and the staff is among the best I've ever dealt with. I lived in Houston… Full Review ▶

12/15/08
Resident

I moved to the Windsor at Siena in June '08 but will be moving out when my lease is up in '09. I chose the Siena on the basis of price - it had the lowest rent, although it is NOT… Full Review ▶

02/04/08
Resident

So I'm going to move out after living here for two years. The noise level from my upstairs neighbor has increased dramatically, and twice I have had to ask people in our courtyard to be quiet because I can hear their… Full Review ▶

08/27/07
Resident

I've lived at this apartment for 6 months, and am about to move out, so here are some parting words that I hope might be helpful. Pros 1. Parking - It's nice that parking is not assigned. I've lived in apts… Full Review ▶

08/03/07
Resident

I have lived here since Ocotober of 2006 and the new management is the WORST ever. They are rude, arrogant, unhelpful and act as though THEY are doing YOU a favor by actually talking to you when you have the nerve… Full Review ▶

07/24/07
Resident

Terrible, unprofessional and rude management and office staff. They are constantly coming up with reasons to enter your apartment but never fix anything when you ask. New "improvements" to the property are tacky and useless and the construction is obnoxious. For… Full Review ▶

06/12/07
Resident

I have lived at Siena since April 2006 and have NEVER dealt with such an unprofessional property manager until I dealth with the new Mrs. -------. I have never had any problems with this place until I placed my notice to… Full Review ▶

06/10/07
Resident

Not only is the apartment staff completely full of incompitent jerks, they always make excuses to enter your apartment to fix things, there are constantly people working on "beautification projects", and conviently the water was just shut off. No reason why,… Full Review ▶

03/28/07
Resident

The new management is great! We have needed this for a long time! Its honestly a night and day difference. The new office staff is so nice and helpful. I can tell they are a little hetic lately with all thats… Full Review ▶

03/22/07
Resident

As of today (3/22/07) Windsor at Siena, LP is the new owner of Siena and Windsor Property Management Company is managing the complex. So, whoever the reviewer was that had the foresight back in fall-06 -- you called it!!

This company operated… Full Review ▶

01/15/07
Resident

I certainly hope that people dont use the ratings and reviews on this sight to help them make a decision.

The office staff didnt respond in a manner that I wanted when I wanted and say what I wanted.
The office staff… Full Review ▶

12/13/06
Resident

I live at Siena Apartments and I definately enjoy my apartment and the staff has been great. I always get a response when needed and I have never had a problem speaking to the Manager. I'm not sure why everyone else… Full Review ▶

12/05/06
Resident

Where to begin? I've been here since the begining of the year and everything was great at first! Then came the same issues everyone else talks about: Poor management staff, complete lack of security, & most important their lack of pride… Full Review ▶

11/28/06
Resident

Internacional Realty is reportedly selling Siena. This would explain all the sudden improvements (such as new lights and plants on the terrace. Our only hope is that they take the entire office staff with them. Good riddance internacional. Full Review ▶

10/24/06
Resident

I moved in several months ago and will give a very fair and honest review of Siena:

Pros:
The interior of the apartments are amazing and just as good as the interiors of the Bel-Air and other more expensive properties. Granite countertops, island… Full Review ▶

10/23/06
Resident

$9 to $17 dollars an hour, come on act a little more mature than that. If you don't like living here then move!! Why stay somewhere when you are so unhappy? If I were that unhappy I would just move! This… Full Review ▶

10/23/06
Resident

mold, roof leak, and a staff that will ignore you and talk bad about you... This place has it all, if you like not receiving return calls, or even getting the right place when you lease, then i suggest you come… Full Review ▶

10/23/06
Resident

It's really sad that all the comments you see written seem to be a personal attack on the staff. That is not what this site is supposed to be used for. I live here and have lived here for 2 years… Full Review ▶

10/16/06
Resident

I like the place.. I dont know about any crack dens but all the properties imediately behind us and in front of us look top notch. The apartments are unique compared to other places. Complaints like the pool gets no sun… Full Review ▶

10/15/06
Resident

The office staf has no clue. As long as you don't have to deal with them, and as long as you don't have a maintenance request you'll be fine.

If you DO rent here, be sure to meet the maintenance guy, Curtis… Full Review ▶

09/14/06
Resident

the office staff could give a damn about you once you sign your lease. if you have a maitenence request, good luck. also, since we live down the street from a crack den, safety is a concern since all of the… Full Review ▶

09/14/06
Resident

who cares, not the albino in the office. I leased an apartmetn from the black snotty girl in the office who told me that there would be covered walkways to my apartment. To my surprise, i wake up every morning to… Full Review ▶

08/20/06
Resident

You would think they could get it right--new apartments, good location, etc.--but unfortunately they can't.

If you need anything fixed . . . good luck. You will NOT get any response the firsttime you ask nicely, but if you raise enoguh hell,… Full Review ▶

08/10/06
Resident

horrible manager

Full Review ▶

08/04/06
Resident

Not worth the price despite the location. Apts sit on Studemont. (Which turns into Montrose)Non-stop traffic LOUD LOUD LOUD. Full Review ▶

07/30/06
Resident

My husband and I have lived at Siena since February of 2005 and we have never had any problems with the staff, they have actually been very nice. If we ever have a maintnance problem it has been fixed immediatley. When… Full Review ▶

07/28/06
Resident

I have been here for several years..since the place opened and have seen management change. I have to say I always get my calls returned and have always been treated courteous. Maybe we need to look at how we treat the… Full Review ▶

06/30/06
Resident

Today Friday 6/30 I left Felicia Coker an urgent message regarding our lease. As most residents at the Siena have experienced the customer service there is the worst ever! Regardless of whether you pay your rent on time or not...you are… Full Review ▶

06/28/06
Resident

This place claims to be a "high caliber" property. Yes, they have nice amenities, but the management is terrible, and they do nothing to make you feel welcome. They do not return phone calls. Why? I have no clue as they… Full Review ▶

06/20/06
Resident

If you want anything done call the corp. office!

Internacional Realty, Inc.
405 N. St. Mary's St., Ste 850
San Antonio, TX 78205

210 281-1469
Full Review ▶

06/04/06
Resident

the manager is worthless Full Review ▶

05/07/06
Resident

I'm writing a belated review here where I used to be a leaseholder until mid 2005.

The reason I left was breakup of relationship. My ex stayed here and transfered to a smaller place and she transfered the lease wih her.

Some time… Full Review ▶

05/04/06
Resident

I have lived here for 2 years and I love it. The location is great and the property always looks nice. I have read some of the responses and not sure why people are unhappy - I have lived in a… Full Review ▶

04/28/06
Resident

These apartments look nice. But management is not friendly. There security guy just sits in his car and I can't tell if he is reading something or if he is sleeping. The gate is always broken and the call box never… Full Review ▶

04/24/06
Resident

rats, roaches, and slime in the office Full Review ▶

04/11/06
Resident

I've lived at this complex for a few weeks now and everything seems great. The management has been fantastic and very accomodating with all the requests we've put in. The complex itself is extremely nice and seems to be safe enough.… Full Review ▶

03/08/06
Resident

I haven't had any issues with this apt. complex during the past few months...probably because the regular apartment manager is on maternity leave. I actually enjoy visiting the office these days. The staff is now upbeat, courteous, and friendly; they host… Full Review ▶

03/06/06
Resident

Please don't be fooled into renting here by the last two posts. There has been no shake up in the management. The manager had a baby and was out on maternity leave but she's baaaaccckk! I have lived for a long… Full Review ▶

03/03/06
Resident

I agree with the last review, since the Mngt changed the place has changed drastically.

The new staff is very helpful and they have created some community events to bring people together (Saturday Brunch as an example.)

The apartment are all nice… Full Review ▶

01/24/06
Resident

This place seems to have turned the corner with the shakeup in the office staff. These apartments have always been awesome - very new, top of the line amenities, granite countertops, visible security, downtown views... they even pick up the trash… Full Review ▶

12/20/05
Resident

The apartment overall is above-average, top-end appliances, quality fixtures and well maintained flooring. I would give the apartment itself an 8/10 based on comfort, decor and structural soundness.

Mgmt. is absolutely horrible, I have never seen a worse property manager in all… Full Review ▶

12/10/05
Resident

RESIDENTS: PLEASE BEWARE THER IS A PEEPING TOM LIVING HERE!!! I BELEIVE HIS NAME IS mike. Wierd people here!!! RATS AND ROACHES!!! VERY DIRTY!!!!!!!! IF YOU WANT TO GET YOUR APARTMENT BROKEN INTO AND WANT TO BE WATCHED, LIVE HERE!!!!!! THIS… Full Review ▶

12/10/05
Resident

I love when all the laides come out to sun bathe by the pool on Sunday's Full Review ▶

12/09/05
Resident

Siena apartments are by far the worst place to live!!!! The staff is RUDE and don't have a clue about CUSTOMER SERVICE!!!! I DO NOT reccommend this place to anyone!!!!! People are always getting their apartment broken into, and even the… Full Review ▶

11/03/05
Resident

This is the worst complex I have lived in. I have been a resident here for two years and within those two years the management staff has changed six times. The maintenance staff has no clue about what they are doing.… Full Review ▶

10/29/05
Resident

It's rather interesting that over the course of five months there have been 7 breakins and not once has the management staff notified the residents. They have claimed to put out notices but it has never been done. Rest assured a… Full Review ▶

09/16/05
Resident

i was treated like i was a piece of dirt. if they only knew how much i ended up spending on monthly rent. i ended up going to jackson hill. i really liked siena, but was not even taken to see… Full Review ▶

08/10/05
Resident

I have live here for a while now and I love it! I have a beautiful apartment with a great view. I do think the rent is comparable with what I get here. My husband and I just renewed for another… Full Review ▶

08/09/05
Resident

This word sums up Siena Apartments to perfection.

Great location. Great rooms. Great pool and
maintanance......however

the office staff is unbelievable. There is one woman in there that is so rude, unfriendly, and trashy that
it is unbelievable. She constantly hangs up on people,… Full Review ▶

08/09/05
Resident

This apartment complex is terrible. The management is awful, if you have problems with your apartment you will have very little effort from the managers in assisting your problems. The pool is ALWAYS filthy, and the halls are repulsive.

I can't emphasize… Full Review ▶

08/05/05
Resident

I moved into Siena apartments under Graystar management and they were wonderful, but in 2004 the property was soon taken over by International Reality, Inc., and it is clear that International doesnt know what they are doing. Premium rent means premium… Full Review ▶

07/19/05
Resident

My partner and moved into the Siena in November of 2003. For the first several months, things were great! The property was managed by Greystar and the manager, Natalie along with her staff were nice, and extremely professional. In early 2004,… Full Review ▶

07/08/05
Resident

I have been a resident for 2 years. Although I enjoy my arpartment and the location, the management is horrible. Yes it has gotten better with the last manager, some members on the staff should not be in the business. The… Full Review ▶

07/06/05
Resident

You know it's really sad to say that you as a resident think you are better than anyone. The office staff does not work for the residents and we are not better than them. Actually the comment about white trailer trash… Full Review ▶

07/05/05
Resident

I agree with the last person. I have been here awhile and the people are always bad in the office. the current crop of females is no exception. they are horrendous on a good day. i dont think they know what… Full Review ▶

07/05/05
Resident

I have lived at Siena now for about 7 months. I have seen this place go though a lot of office staff of the the months. FINALLY there is a guy in the office that knows what Customer service is! He… Full Review ▶

07/01/05
Resident

Nothing bad can be said about the property, except the pool, and the individual units. However, the office staff is the worst I have ever seen. I think the require depressed, bitter, white trash on the resume to work there. Terrible… Full Review ▶

06/14/05
Resident

Whom ever suggested this is a great place to live must have worked for Internacional Realty. Let me tellin the year I have been her dozens of apartments have been broken into, several cars and motorcyles stolen, and entire rack of… Full Review ▶

05/14/05
Resident

This is a great place to live. The office staff is extremely professional. Full Review ▶

05/07/05
Resident

Siena Apartment refuses to return deposits. Apartment office will not ommunicate the reasons for holding deposits. Received a statement with no due date or place to pay. They refused to call us back and explain the charges.

Also, very nosiy place… Full Review ▶

05/04/05
Resident

In April of 2004, Siena was bought out by Internacional Realty. At that time they had a wonderful manager. She was kind and tried her best to help everyone that was living there. She fixed the landscape (around the townhouses), she… Full Review ▶

04/12/05
Resident

Whoever built these must have been deficient in the architectural arena. The most expensive properties are built next to the garage with much noise from both the street and the garage. To boot, inside the townhouses, you can hear the upstairs… Full Review ▶

04/11/05
Resident

I have lived here for several months and I too have had bad experiences with the office. However, I have noticed a tremendous turn around in the property as well as the staff. They are helpful and extremely nice. I would… Full Review ▶

03/01/05
Resident

Siena apartments use to be Managed by Greystar management, when they were the apartments were wonderful, but now that Internacional Realty has taken over Siena has become a horrible place to live. The management teams is completely incompetent, they do not… Full Review ▶

12/08/04
Resident

We have had many problems with the office staff. I was great until new management took over (Internacional Realty). There has been a really high turn over with the office staff. I don't ever recognize any one in the office any… Full Review ▶

11/10/04
Resident

THIS PLACE REALLY IS AWFUL! You pay outrageous prices to live here and the management is terrible. The ladies in the office were great, although they have allbeen replaced now. Internacional Realty should not be considered a business. Full Review ▶

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