5020 Sam Houston Avenue, Huntsville, TX 77340
save favorite
recommended by:

overall rating:
3.0 Parking:
2.17 Maintenance:
2.79 Construction:
2.52 Noise:
3.03 Grounds:
2.79 Safety:
1.93 Office Staff:
< | >

Recommended: NO
Overall Rating
2 out of 5
3 of 5
2 of 5
Construction: 3 of 5
3 of 5
Grounds: 3 of 5
Safety: 3 of 5
Office Staff:
1 of 5
I'm the author!
Lived here?

From: -Anonymous-
Date posted: 2/8/2007
Years at this apartment: 2007 - 2007
User Response is available. 2 responses
I currently live at Brook Place and I moved there Fall 2006, and I'm not planning on renewing my lease. First off, at most complexes, when you give a deposit they usually give it back when you move out and everything is in order. Not here...they make you pay $220.00 to reserve your apartment and have it prepared for when you move in.

When my roomates and I first moved in, nothing had been taken care of. We were missing light fixtures, parts to the over, shower rods, etc. It was also really dirty. Our rooms had hair, used q-tips, trash, vomit on the window screens, and anything else you can imagine in the drawers. The carpets were supposed to be cleaned but they were really filfthy (and still are). They once came out to "clean" them, but there was no improvement, and even then they only did the living room and not the bedrooms or stairs. Our furnished apartment had a broken sofa chair, and a broken tv. The new chair they gave us was just left outside overnight and they took our tv and we didnt get it back for over a month. It still doesnt have a clear picture.

The front office people are not helpful, and they are rather rude. You can never get a straight answer from anyone, and they do not know what they are doing. Maintenece is rude as well.

The shuttle van they provide makes me feel uneasy...why you ask? Oh its because the drivers really cant drive all that well, and they text message and talk on their cells while driving. The complex says the shuttle runs every 7 minutes going to and from campus, well I have been late to class, or have had to wait for 20 minutes for me to get back to my apt. Its terrible, and i'd much rather deal with parking on campus! The van is so small that many times people have to wait until there is room.

I would not suggest anyone signing a lease here, and doing their homework to find another place.

Last updated: 10/14/2007

Rate this review: Flag review

User Responses

From: Anonymous Date: 04/20/2007
All of this is completely true! Our apartment also had things missing and uncleaned carpets. It took forever for them to finally complyl to their part of the deal and give us a "like new" place. I wouldn't recommend them and their unprofessional staff at all!
Rate this response: Flag response
From: Anonymous Date: 06/06/2010
So true about the shuttle drivers (as well as everything else). I seriously feared for my life quite a few times on the shuttle and would rather drive around for 15 minutes looking for parking than brave the shuttle.
Rate this response: Flag response
Your thoughts? Post a response to this review.
Display my response: with my username anonymously
Responses appear below reviews and one response per user is permitted.
   Free estimates on moving trucks      Find apartment share/roommates

   5 Tips for Fashion Inspired Decorating - Apr 22
   Bringing in Spring - Mar 25
   Furniture for Small Apartments - Mar 20
   Decorating Tips for Studio Apartments - Mar 10
   Using Oriental Elements in Your Décor - Feb 27
   10 Things Smart Renters Know About Apartment Hunting
   How to Break Your Lease Legally

Up to: Brooke Place
          Huntsville apartments

Disclaimer: No attempt has been made to verify or assure the accuracy of the claims made by the author of this opinion or responses. You must judge the truthfulness of any review and accept responsibility for your use of this information.

tracking gif