Las Colinas Heights
#10,403 #50 #1,775

What is epIQ?

Las Colinas Heights

3701 N O'Connor Road , Irving, TX 75062
(285 Reviews)
$929 - $2,276/mo
Share Feedback
Write a Review
Leave a Video ReviewNew

Floor Plans & Pricing

1 Bedroom

A1P

1 Bed, 1 Bath | 808 sq. ft.

$1,099 - $1,331

3 Available Units

See Floor Plan Details

T1P

1 Bed, 1 Bath | 1,036 sq. ft.

$1,295 - $1,487

3 Available Units

See Floor Plan Details

A1C

1 Bed, 1 Bath | 808 sq. ft.

$929 - $1,079

2 Available Units

See Floor Plan Details

T1C

1 Bed, 1 Bath | 1,036 sq. ft.

$1,116 - $1,258

1 Available Unit

See Floor Plan Details

T2P

1 Bed, 1 Bath | 1,036 sq. ft.

$1,138 - $1,487

1 Available Unit

See Floor Plan Details

2 Bedrooms

B2P

2 Beds, 2 Baths | 1,335 sq. ft.

$1,787 - $2,115

3 Available Units

See Floor Plan Details

B1P

2 Beds, 2 Baths | 1,278 sq. ft.

$1,787 - $2,029

2 Available Units

See Floor Plan Details

T3P

2 Beds, 2 Baths | 1,335 sq. ft.

$2,184 - $2,276

2 Available Units

See Floor Plan Details

B1C

2 Beds, 2 Baths | 1,278 sq. ft.

$929 - $1,761

1 Available Unit

See Floor Plan Details

B2C

2 Beds, 2 Baths | 1,335 sq. ft.

$1,637 - $1,885

1 Available Unit

See Floor Plan Details

T5C

2 Beds, 2 Baths | 1,335 sq. ft.

$1,637 - $1,972

1 Available Unit

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

C
C

Renter Ratings

C-

Review Ratings

Noise

2.7

Grounds

1.7

Safety

2.0

Office Staff

2.0

Maintenance

1.3

Neighborhood

3.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

D+

Number of reviews in the past 365 days

3

Managerā€™s Review Engagement

A+

Percentage of reviews responded to

100.00%

Managerā€™s Review Reply Time

B

Average time to respond to reviews

14 days

View Community Timeline
View Community Timeline

Las Colinas Heights Reviews

(283)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating
Review Author Icon

Nielky_V

Resident ā€¢ 2023 - 2024

3/21/2024

Mi experiencia en las colinas a sido normal buena y mala

Bueno yo tengo 1 aƱo viviendo acĆ” en las colinas y mi experiencia a sido buena en ocasiones con algunas fallas sobre algunos mantenimientos pero an respondido quisiera que mejorarĆ”n la parte de la piscina pequeƱa q siempre esta cerrada y no se puede usarā€¦Ā See More >
    Manager

    3/27/2024

    Las Colinas Heights
    Muchas gracias por tomarse el tiempo para compartir sus inquietudes sobre nuestro servicio de mantenimiento. Si bien trabajamos arduamente para abordar cualquier solicitud de reparaciĆ³n o mantenimiento segĆŗn su prioridad, entendemos que una respuesta oportuna es clave para que disfrutes de tu experiencia de vida. Dicho esto, no dude en comunicarse con nuestra oficina en lascolinasmgr@tamresidential.com para obtener mĆ”s ayuda.
    Review Author Icon

    anonymous

    Resident ā€¢ 2018 - 2023

    10/30/2023

    DO NOT MOVE HERE!

    Like most of these, do not move into these apartments! My ac went out this past summer and I had to put in at least 5 different work orders. They finally came to replace the pipes ect and main unit. They have yet to fixā€¦Ā See More >
    Manager

    11/4/2023

    Las Colinas Heights
    We appreciate you alerting us to your concerns. Our maintenance team is committed to making repairs in a timely manner, and we apologize if you experienced otherwise. We want to ensure that your ceiling is repaired appropriately and ask that you please email us at marketing@tamresidential.com so we can quickly get that resolved. Thank you for your patience.
    Review Author Icon

    Jibran_G

    prospective ā€¢ Visited 2023

    10/28/2023

    ------ Alert - Fraudulent Property (Suing to get my deposit)

    UPDATE: After dealing with their unresponsive staff (Assistane Manager Mike, Manager Naomi and CSR Ashley) and waiting for a month I still havent heard back when asked about the status of my 600$ refund. Now will be suing them for fraud in small claims courtā€¦Ā See More >
    Manager

    11/28/2023

    Las Colinas Heights
    Thank you for reaching out to us, Jibran. We take pride in our honest, fair business practices and responsive service, and we are sorry to hear that you feel otherwise about your experience. We are eager to speak with you to resolve your concerns about your deposit. We ask that you please email us at marketing@tamresidential.com at your earliest convenience.
    Review Author Icon

    undefined_u691

    Resident ā€¢ 2019 - 2022

    3/27/2022

    CAUTION: This is a long review: I am currently a resident at the Las Colinas Heights apartments upon my first few days at the property everything seemed really nice, the area was really clean and very close to the Toyota Music Factory. The only issuesā€¦Ā See More >
      Manager

      3/29/2022

      Las Colinas Heights
      Thanks for this detailed review. We regret to learn that you're unhappy with your experience here at Las Colinas Heights. We've read your feedback thoroughly and we appreciate you taking the time to denote these items here. Please reach out to us at (972) 430-5732 and we'd be glad to help with your concerns. We look forward to connecting!
      Review Author Icon

      Slickpulla23

      Resident ā€¢ 2018 - 2022

      3/2/2022

      They donā€™t care they only want your money and to keep a bunch of lazy unqualified probably low wage workers hired to keep you pacified with their poor excuses for why things are so crappy here. I have slept here at nights for the lastā€¦Ā See More >
        Manager

        3/2/2022

        Las Colinas Heights
        We are very disappointed by your feedback. Weā€™d appreciate the chance to go over your concerns and appropriate solutions so please speak with one of our staff at the office. We would be more than happy to help you with any issues you are experiencing.

        Updated Review

        Review Author Icon

        anonymous

        Resident ā€¢ 2016 - 2021

        12/3/2021

        Change of management in August and they're horrible as well. There's a main water leak by the road that has not been fix in over a year. Extremely high water bill because of this. They will tow you if you are parked without a sticker.ā€¦Ā See More >
          Manager

          3/3/2022

          Las Colinas Heights
          Hi, We appreciate the time you took to leave us feedback. We're extremely sorry about any issues you are having. Please take a moment to contact us so we can discuss your concerns. We protect our community by providing stickers so that unwanted parking takes away from our current residents. Let us know what we can do.
          Review Author Icon

          anonymous

          Resident ā€¢ 2020 - 2021

          8/4/2021

          According to the Texas Law what Western Wealth Communities did to me is against the law. My husband went into the office withĀ deliberate intent to destroy my reputation by the assassination of my character to the management and manipulated them so they would then doā€¦Ā See More >
            Manager

            9/1/2021

            Las Colinas Heights
            We are sorry about your personal situation, and as explained to you, your husband removed you from the lease prior to Western Wealth taking over management. Due to you not being on the lease, we are not permitted, by law to provide you with additional information or access to his apartment. We are well aware of the law and strongly suggest working in this private manner with your ex-husband or the courts.
            Review Author Icon

            anonymous

            Resident ā€¢ 2018 - 2021

            7/25/2021

            At 1st glance, this looks to be a great spot. Larger floor plans, close to things to do and amenities. However, looks are deceiving. The staff and maintenance crew, including managers suck. If anything goes wrong, they take forever to fix it. Promises, Promises. Allā€¦Ā See More >
              Manager

              9/1/2021

              Las Colinas Heights
              We have recently hired a new manager and maintenance team to better assist our residents and address some of your concerns around the community. All of our pools are up and running and we continue to communicate with residents via Rent Cafe with additional upgrades and changes we are making. Feel free to email us directly so we can sit down with you and further address any concerns you may be having.

              Updated Review

              Review Author Icon

              anonymous

              Resident ā€¢ 2010 - 2021

              5/24/2021

              10 years and 5 sets of management. My apartment size and location are the reason we stay, but have put up with a lot of bs over the years. Same thing each time, cosmetic upgrade to street viewable areas. The upgrade to our patio fencesā€¦Ā See More >
                Manager

                7/20/2021

                Las Colinas Heights
                We are sorry that you don't see the value in our community or the services we offer our residents. Although the ownership has remained the same, we have recently switched management companies, and unfortunately, this means a completely new office and maintenance staff. With training and a new team, this does cause a backlog of work orders. In addition, things that were not addressed previously or entered into the system typically come to the service once a new management company takes over and we have to do a lot of clean-up from the previous management. We hope you are patient with us as we work out these kinks and get our team ramped up to be able to manage the property while providing exceptional customer service to all of our residents and in addressing their needs. If you would like to address this further, feel free to contact our manager Gina and lascolinasheightsmanager@westernwealthcommunities.com
                Review Author Icon

                anonymous

                Resident ā€¢ 2020 - 2021

                4/22/2021

                This has been the worst complex I have EVER lived in. From the time I moved in until now. When on move in day my assigned apartment was not ready. I got a call saying they are putting me in a new unit when Iā€¦Ā See More >
                  Manager

                  3/7/2022

                  Las Colinas Heights
                  We are sorry to hear about your experience and would be happy to go over any concerns that you have. We welcome you to come by the office if you need any assistance. Our staff works hard to fix any issues that each resident may have.
                  Review Author Icon

                  auto1408

                  Resident ā€¢ 2020 - 2021

                  3/29/2021

                  I would have given "Zero" stars if there was an option, I lived in multiple apartment communities in Irving/Las Colinas area and this is by far my worst living experience. DO NOT RENT here if you value your money. The property itself is pretty oldā€¦Ā See More >
                    Review Author Icon

                    anonymous

                    Resident ā€¢ 2020

                    9/27/2020

                    THIS PLACE IS A NIGHTMARE!! Our AC breaks down every 2-3 months and despite all the calls and emails they still haven't bothered to give this a permanent fix. How on earth are we supposed to work from home when the whole apartment is heatingā€¦Ā See More >
                      Review Author Icon

                      anonymous

                      Resident ā€¢ 2020

                      6/30/2020

                      Terrible place! My boyfriend and I found a RAT in the apartment and called the leasing office the next morning. We were told they would have pest control come 2 days later (They come once a week on Wednesdays) and no one came. We boughtā€¦Ā See More >
                        Manager

                        7/4/2020

                        Las Colinas Heights
                        We deeply regret to learn about the situation you have described. We take our residents' comments very seriously and would appreciate the chance to look into this further. If you are willing, we would like to discuss how we can make your stay more enjoyable.
                        Review Author Icon

                        anonymous

                        Resident ā€¢ 2017 - 2020

                        6/16/2020

                        BEFORE you move in, all the "amenities" that are listed are never functional. We have been waiting for the electronic security gate to work for probably almost a year, not fixed yet, and they have no idea when or if it will be. Trash pilesā€¦Ā See More >
                          Manager

                          6/19/2020

                          Las Colinas Heights
                          It's upsetting to hear that you did not receive the top-notch service we strive to provide. Unfortunately, we were unable to locate you in our system as a leaseholder or occupant. Please reach out to us at (972) 717-5100 at your earliest convenience so we can work towards a resolution.
                          Review Author Icon

                          anonymous

                          Resident ā€¢ 2018 - 2020

                          3/17/2020

                          I do not understand the current reviews. I moved in 2 years ago, prior to the new management, and all I can say is they have done a wonderful job. Sure there were a couple of hiccups in the beginning, however I couldn't be moreā€¦Ā See More >
                            Manager

                            4/1/2020

                            Las Colinas Heights
                            Thank you for the five-star review and being a wonderful resident for years. We appreciate that you recognized our amazing hard work. If you ever need anything, just give us a call.
                            Review Author Icon

                            brandylynn89

                            Resident ā€¢ 2013 - 2020

                            2/18/2020

                            I have lived here for 6 years. Roaches, bed bugs, noisy neighbors that the office does nothing about, rude management. I can't name one good thing about this place anymore. When I moved here it was a BEAUTIFUL community. Now it's turned into the ------.ā€¦Ā See More >
                              Manager

                              3/5/2020

                              Las Colinas Heights
                              Brandylynn89, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (972) 717-5100. We look forward to hearing from you.
                              Review Author Icon

                              rentingintexas24

                              Resident ā€¢ 2019 - 2020

                              2/13/2020

                              Short Answer: This place isn't worth half the money they charge. The property has the full spectrum of issues; incompetent office staff, lapse in communication w/ (usually absent) maintenance, negligence, poor insulation coupled with sky-high energy bills, deteriorating interior and structure, refusal to pay aā€¦Ā See More >
                                Manager

                                3/5/2020

                                Las Colinas Heights
                                We apologize for the inconvenience, Rentingintexas24. We would like to speak to you directly about this, so we can find a quick and easy resolution. Stop by the office or give us a call at (972) 717-5100 when you have time.
                                Review Author Icon

                                anonymous

                                Resident ā€¢ 2017 - 2020

                                1/2/2020

                                I have lived at this community for roughly 2 years. It came under new management in August of 2019. I believe they retained some of the staff which is probably, in part, why my family and I have had perpetual issues. Here's the TLDR (tooā€¦Ā See More >
                                  Review Author Icon

                                  samsr08

                                  Resident ā€¢ 2019

                                  10/4/2019

                                  Hidden fees, maintenance issues, and bad new management. My partner and I have been here since February and initially (minus a few maintenance issues) we were pretty content. Things have gone downhill pretty quickly. Last month we went out of town and came home toā€¦Ā See More >
                                    Review Author Icon

                                    Kyle_G905

                                    Resident ā€¢ 2015 - 2016

                                    10/30/2018

                                    Terrible management and borderline illegal practices. Claimed they had to replace the carpet after I moved out (even though I paid a fee directly to them to have the entire apartment professionally cleaned to avoid this exact situation). They didn't notify me for 2 YEARSā€¦Ā See More >
                                      Review Author Icon

                                      anonymous

                                      Resident ā€¢ 2017 - 2018

                                      8/1/2018

                                      This is the worst apartment I ever lived at and I can't wait for my lease to be over. Where do I start? Management. They needs new manager. Who ever is running this place has no clue about managing an apartment complex. You would thinkā€¦Ā See More >
                                        Review Author Icon

                                        Aj_B222

                                        Resident ā€¢ 2018

                                        8/1/2018

                                        Love the 'natural' water & landscaping but you will be paying for it (100$ a month for water & sewer). They constantly add fees, inside office is constantly in rotation, and the roads inside are bad. As well the insulation on all the buildings isā€¦Ā See More >
                                          Review Author Icon

                                          anonymous

                                          Resident ā€¢ 2018

                                          5/16/2018

                                          This is a great place to live! They have done a great job keeping the dumpsters clean, the staff is friendly, work orders are done quickly, and they are community oriented. My loft is in a great location and you cant beat the price forā€¦Ā See More >
                                            Review Author Icon

                                            anonymous

                                            Resident ā€¢ 2015 - 2016

                                            6/12/2017

                                            I'm on a fact finding mission has anybody had mold damage or any respiratory problems because of mold in your townhouse or apt. I lived in a townhouse from 2015 to 2016 I got really sick and did not know why I was sick forā€¦Ā See More >
                                              Review Author Icon

                                              anonymous

                                              Resident ā€¢ 2013 - 2017

                                              2/22/2017

                                              Been here for a few years. Although old and outdated, the floor plans are very spacious--compared to other properties regarding squarefootage/price. Unfortunately, the company American Communities treat this property and its tenants as a cash cow. Instead of making capital improvements, theyā€¦Ā See More >

                                                Features & Amenities

                                                Pets
                                                • Animal type not listed Allowed
                                                • Cats Allowed
                                                  Pet Limit: 2
                                                  Less Info
                                                  More Info
                                                • Dogs Allowed
                                                  Pet Limit: 2
                                                  Less Info
                                                  More Info

                                                Leasing

                                                Las Colinas Heights apartments offer seven bright and airy apartments for rent. Choose a one- or two-bedroom floor plan that will best fit you with a cozy fireplace, efficient appliances, extra storage, large closets, and a balcony or patio. Our fabulous pet-friendly homes await you!
                                                Show Less

                                                Office Hours

                                                • Sunday: Closed
                                                • Monday - Friday: 09:00 AM - 06:00 PM
                                                • Saturday: 10:00 AM - 05:00 PM
                                                This community is managed by

                                                TAM Residential

                                                B
                                                B
                                                Communities
                                                54

                                                Questions & Answers (1)

                                                Anonymous
                                                Asked on: 03/19/2018
                                                Q:Ā Are there surveillance cameras on site?

                                                Frequently Asked

                                                Based on 285 number of votes by renters, Las Colinas Heights is currently rated 2.6 out of 5 stars.
                                                Las Colinas Heights is rated 1.7/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                Las Colinas Heights is rated 1.3/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                Las Colinas Heights is rated 2.7/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                Las Colinas Heights is rated 2/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                Las Colinas Heights is rated 3/5 stars in our renters neighborhood survey, which is considered below average. The complex is located in a neighborhood with significant safety or desirability concerns, with few access to local attractions and services.
                                                Las Colinas Heights is rated 2/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                Managers have responded to 100% of their community reviews in the past year.
                                                Managers have replied within 14 days to their community reviews in the past year.
                                                TAM Residential
                                                Animal type not listed Allowed
                                                Cats Allowed
                                                Pet Limit: 2
                                                Dogs Allowed
                                                Pet Limit: 2
                                                1 Bed, 1 Bath
                                                2 Beds, 2 Baths

                                                Contact Property

                                                Las Colinas Heights

                                                March 2024

                                                Sun
                                                Mon
                                                Tue
                                                Wed
                                                Thu
                                                Fri
                                                Sat
                                                1
                                                2
                                                3
                                                4
                                                5
                                                6
                                                7
                                                8
                                                9
                                                10
                                                11
                                                12
                                                13
                                                14
                                                15
                                                16
                                                17
                                                18
                                                19
                                                20
                                                21
                                                22
                                                23
                                                24
                                                25
                                                26
                                                27
                                                28
                                                29
                                                30
                                                Beds

                                                0

                                                Baths

                                                0

                                                Las Colinas Heights is a 808 - 1,335 sq. ft. apartment in Irving in zip code 75062. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $929 - $2,276. Nearby cities include Farmers Branch, Euless, Dalla, Coppell, and Emory.

                                                Your privacy and identity are important to us. Please review the Terms and Guidelines before sharing private or non-public information with matches.