Chaparral Creek Apartments
3701 N O Connor Rd, Irving, TX 75062
972-717-5100  WEBSITE save favorite
AVERAGE RATING
recommended by:
37%

overall rating:
2.7
3.1
3.12 Parking:
2.9
2.86 Maintenance:
2.7
2.65 Construction:
3.2
3.15 Noise:
3.4
3.38 Grounds:
3.0
2.95 Safety:
2.6
2.59 Office Staff:
< | >

Keep Driving...Bad Management

From: -Anonymous-
Date posted: 4/10/2006
Years at this apartment: 2005 - 2006
User Response is available. 1 response
 
This property is older and you will be able to tell, however the landscaping is very pretty and they've maintained the apartments decently. The area is quiet for the most part, and for the price it is a good value. You will see rats on occasion because of the creeks. The laundry facilities and work out center are not very good. However, all of these things can be tolerated. What I have found to be most disturbing about the complex is the customer service, or lack there of rather. When dealing with the leasing office you have about a 50/50 chance of having a good experience. Lisa is especially helpful and very nice! Natalie Fuller (who I guess is the manager) is very rude. I found her to be quite unprofessional and inappropriate at times. She was very pretentious and someone should give her some training on how to treat current and potential residents. Unfortunately, I have had to deal with her on more than one occasion. The owner of the complex would be wise to rethink some of his staff. Maintenance seems to be somewhat incompetent, however I am speaking from just my experience with them. Bottom line, the property is ok but the staff is such a pain to deal with you might as well keep on driving.

Recommended: NO
Overall Rating
2 out of 5
Parking:
3 of 5
Maintenance:
2 of 5
Construction: 3 of 5
Noise:
3 of 5
Grounds: 4 of 5
Safety: 4 of 5
Office Staff:
1 of 5
I'm the author!
Lived here?


User Responses

From: brintney27 Date: 07/20/2007
I have never had a bad experience with Natalie or any of the other staff. They have always been kind and reasonable. Maybe you should move. Your probably an unreasonable jerk. And if your going to sling mud, why don't you post YOUR name.
Your thoughts? Post a response to this review.
Display my response: with my username anonymously
Responses appear below reviews and one response per user is permitted.
   Free estimates on moving trucks      Find apartment share/roommates
What's New On OH MY APARTMENT

   Moving Company Insurance Explained - Dec 24
   Small Space Design: Make Your Bedroom Look Bigger in 4 Steps - Dec 24
   Interior Decorating Tips: Choosing the Right Rug - Dec 24
   Should the Lowest Moving Quote Be Your First Choice? Maybe Not - Dec 24
   How to Get a Free Renters Credit Check - Dec 24
   10 Things Smart Renters Know About Apartment Hunting
   How to Break Your Lease Legally



Up to: Chaparral Creek Apartments
          Irving apartments

Disclaimer: No attempt has been made to verify or assure the accuracy of the claims made by the author of this opinion or responses. You must judge the truthfulness of any review and accept responsibility for your use of this information.

tracking gif