Estates at Las Colinas
#8,294 #36 #1,395

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Estates at Las Colinas

4809 N OConnor Road , Irving, TX 75062
(302 Reviews)
$1,307 - $2,901/mo
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Floor Plans & Pricing

1 Bedroom

A2

1 Bed, 1 Bath | 808 sq. ft.

$1,307 - $2,457

5 Available Units

See Floor Plan Details

A1

1 Bed, 1 Bath | 762 sq. ft.

$1,312 - $2,457

5 Available Units

See Floor Plan Details

2 Bedrooms

B2

2 Beds, 2 Baths | 1,027 sq. ft.

$1,512 - $2,901

5 Available Units

See Floor Plan Details

B3

2 Beds, 2 Baths | 1,128 sq. ft.

$1,512 - $2,812

3 Available Units

See Floor Plan Details

B1

2 Beds, 1 Bath | 882 sq. ft.

$1,457 - $2,586

2 Available Units

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

B
B

Renter Ratings

C+

Review Ratings

Noise

3.0

Grounds

2.5

Safety

2.0

Office Staff

2.8

Maintenance

2.2

Neighborhood

4.2

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

B+

Number of reviews in the past 365 days

25

Managerā€™s Review Engagement

A-

Percentage of reviews responded to

84.00%

Managerā€™s Review Reply Time

B-

Average time to respond to reviews

28.52 days

View Community Timeline
View Community Timeline

Estates at Las Colinas Reviews

(299)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Resident 1231771

Verified Resident ā€¢ 2023 - 2024

3/4/2024

The apartments are beautiful. They're in a very nice, safe, and green area. However, management does an extremely poor job at taking care of residents. We have been having issues with the AC since we moved in, and they keep refusing to actually check theā€¦Ā See More >
    Manager

    3/11/2024

    Estates at Las Colinas
    Our team appreciates your review! We are glad to hear that you feel so positively toward our beautiful living environment and peaceful atmosphere. That said, we are disappointed to learn of any unresolved repairs. Would you please give us a call or visit our office so we can address this matter with you directly? Thank you.
    Review Author Icon

    Resident 1230593

    Verified Resident ā€¢ 2023 - 2024

    2/29/2024

    Overall just a fine apartment to stay in given the rent. But at times you will struggle to get the maintenance work done. Very delayed. And too many issues with ACs accross the Units. Some people waiting on ACs to be fixed for 3-4 daysā€¦Ā See More >
      Manager

      3/11/2024

      Estates at Las Colinas
      Thank you for sharing your review. We believe in serving our residents in a timely and efficient manner, so it is disappointing to hear of any ways in which our efforts have not impressed you. Would you please give us a call or visit our office so we can speak with you directly? We appreciate your time.

      Updated Review

      Review Author Icon

      Resident 1111704

      Verified Resident ā€¢ 2020 - 2024

      2/15/2024

      Terrible. Management is unresponsive. They rarely return calls. Maintenance is good once they start. The management team has terrible phone etiquette The grounds are worse than they were a year ago. People don't pick up after their dogs

        Manager

        3/11/2024

        Estates at Las Colinas
        Thank you for sharing your experience with us. As a team, we do our best to meet our residents' needs in a timely manner. It is disappointing to hear of any difficulty you have had in reaching us. We will be sure to remind our community of our pet waste removal policy, but we hope you will also get in touch with us by phone or call us when you have the time.
        Review Author Icon

        Resident 1226860

        Verified Resident ā€¢ 2023 - 2024

        2/15/2024

        Good communication and responsiveness. I feel like the property is a good value for what I'm receiving (quality, location, price). Areas of improvement may include the operation of the gate and construction on site. Outside of this, I have no other feedback.

          Manager

          2/19/2024

          Estates at Las Colinas
          Our team appreciates your feedback! It is always a pleasure to hear that our responsive service and clear communication are making a good impression. We will be sure to discuss your thoughts on gates and construction.
          Review Author Icon

          Resident 1224862

          Verified Resident ā€¢ 2019 - 2024

          2/8/2024

          Am OK with the complex I lived here 2011to 2016 and moved backin 2019 but one thing for sure is we need Cameras in the mail box. Almost every month someone breaks into the mailbox. I signed up with UPS to see incoming mailā€¦Ā See More >
            Manager

            2/13/2024

            Estates at Las Colinas
            Thank you for being a loyal resident! We are always looking for ways to improve our residents' happiness and comfort. Our team will be sure to discuss your thoughts on cameras, mail, and lighting, but feel free to visit our office or call us anytime.
            Review Author Icon

            Resident 1220064

            Verified Resident ā€¢ 2023 - 2024

            1/25/2024

            We love the Estates at Las Colinas. Great location and great atmosphere. We have been living in this community since April 2nd, 2020. We have not had any major issues or concerns with the complex. We LOVE IT!!!

              Review Author Icon

              Resident 1217454

              Verified Resident ā€¢ 2013 - 2024

              1/15/2024

              Sometimes things that need to be repaired at the apt take too long. Also Sometimes yo also get temporary repairs. Rules and regulations are my strongly enforced. Sometimes you hear loud music at some of the apartment buildings.

                Manager

                1/20/2024

                Estates at Las Colinas
                Hello, thank you for taking the time to review. Our team works hard to provide responsive service to all who call this community home. While it can be challenging to prevent noise due to shared walls, we would be happy to speak with you about this and the other feedback you have shared. Please feel free to visit our office or call us anytime.
                Review Author Icon

                Resident 1216216

                Verified Resident ā€¢ 2023 - 2024

                1/11/2024

                I have lived here at the Estates for almost a year now and in that time I have had many issues... Safety is the number one issue, I had an incident this year where a contract worker that was installing carpet in the building nextā€¦Ā See More >
                  Review Author Icon

                  Resident 1209759

                  Verified Resident ā€¢ 2023

                  12/18/2023

                  The office staff is very much approachable and cooperative. They explained me the process while Moving in and also helped resolve my issue of reserved parking. Recently they hired a maintenance manager to have better and faster issue resolution

                    Manager

                    12/22/2023

                    Estates at Las Colinas
                    Our team appreciates your review! We are always looking for ways to assist our residents, so it is great to hear that you have felt well-served from your time of move-in and beyond. If there is anything else we can do for you, please do not hesitate to reach out.
                    Review Author Icon

                    Resident 1201923

                    Verified Resident ā€¢ 2016 - 2023

                    11/23/2023

                    Moved in 2016, changed apartment 2019 - nothing was changed up to date. Requested to change apartment was told to pay $500 because it would be considered as if I did break my lease. Previous owner "stole" $1135 deposit paid in 2016 when I initiallyā€¦Ā See More >

                      Updated Review

                      Review Author Icon

                      Resident 1084539

                      Verified Resident ā€¢ 2020 - 2023

                      11/20/2023

                      High turnover in the office, customer service is not a priority. Extremely difficult to get any maintenance completed. Abandoned cars, pools closed the 2nd one has never been open. Stolen mail constantly, security gates NEVER are closed, just propped open. Pay for valet trash howeverā€¦Ā See More >
                        Review Author Icon

                        Resident 1185554

                        Verified Resident ā€¢ 2021 - 2023

                        9/30/2023

                        Truthfully my experience has not been the best?.. I've complained about the UNSANITARY gym equipment. Majority of the machines don't work, and or rusted. This is a health problem! We pay for amenities such as the gym, and it's absolutely horrendous. Not to mention the managementā€¦Ā See More >
                          Manager

                          10/21/2023

                          Estates at Las Colinas
                          Hello, thank you for taking the time to review your experience. We want all our residents to enjoy our community's many amenities, and we are glad to know that you enjoy the peaceful and quiet atmosphere here. That said, it is disappointing to hear that you have been less than impressed by the conditions of our gym equipment and any other areas that may need additional upkeep. Please call us or drop by our office so we can learn more from you directly.
                          Review Author Icon

                          Resident 1185506

                          Verified Resident ā€¢ 2023

                          9/30/2023

                          My overall experience is a good one. I think the office staff are friendly and helpful. The community portal to pay rent and submit work requests is easy to use. A few minor things I would ask to be worked on are keeping the parkingā€¦Ā See More >
                            Manager

                            10/21/2023

                            Estates at Las Colinas
                            Our team is glad to hear that you are having a good experience in your home here! We never get tired of hearing that our friendly service has made a good impression. We will be sure to discuss your feedback on the upkeep and use of shared spaces. Please feel free to contact us by phone or visit our office to discuss your comments further.
                            Review Author Icon

                            Resident 1177923

                            Verified Resident ā€¢ 2023

                            9/7/2023

                            The quality of the apartment units are very cheaply built. The management has no control over the residents, the people are in the pool at 3am and yelling, shouting, music and loud noise. Several complaints made to the management but no action has been taken.ā€¦Ā See More >
                              Manager

                              9/27/2023

                              Estates at Las Colinas
                              Our priority is ensuring you have peace of mind in our neighborhood, and we are troubled you feel this has not been your experience. We are sorry if you have been disappointed with our team and community upkeep, and we genuinely hope to speak with you further about our pool and any pests around your home. At your convenience, we invite you to call or stop by the office so we may make your home life more comfortable moving forward. We appreciate your time.
                              Review Author Icon

                              Resident 1171790

                              Verified Resident ā€¢ 2018 - 2023

                              8/19/2023

                              It hasn't been the best in terms of responsiveness of the staff. There's a lot of turnover in the office. There are things that need to be fixed in our unit that they claim they'll get to, but never do. It's frustrating.

                                Manager

                                8/30/2023

                                Estates at Las Colinas
                                Hello, thank you for sharing your experience. We strive to provide prompt maintenance services for our residents, so it is discouraging to learn of any issues in your home that have not been addressed. Please call us or visit our office so we can resolve these matters with you directly. We look forward to speaking with you!
                                Review Author Icon

                                Resident 1170007

                                Verified Resident ā€¢ 2021 - 2023

                                8/14/2023

                                This community has been going down the drain, people smoke weed in front of children while out at the pool, trash, dog poop everywhere. Neighbors always trash outside, fees are always added to each months bill

                                Manager

                                8/30/2023

                                Estates at Las Colinas
                                Our team appreciates your candid review. The well-being and happiness of our residents matter deeply to us, so we are sorry to learn of any ways in which your experience has not met your expectations. We will be sure to discuss how we can encourage our residents to adhere more closely to our guidelines on pet waste, trash disposal, and appropriate use of shared spaces. We also would be glad to answer any questions you have about fees in our community, so please visit our office or call us anytime.
                                Review Author Icon

                                Resident 1168749

                                Verified Resident ā€¢ 2021 - 2023

                                8/10/2023

                                The location is great however the management is worst. Gated community but the gate are never closed, maintenance takes forever to fix, water leaks into apt when raining, the front desk staff are ungrateful.

                                  Manager

                                  8/16/2023

                                  Estates at Las Colinas
                                  We are disheartened by your assessment of our team and community. Nothing matters more to us than your comfort, and we strive to address all concerns in a timely manner. Will you please call or stop by the office so we may discuss your feedback about our gate and service? Thank you for this opportunity to connect.
                                  Review Author Icon

                                  Resident 1167482

                                  Verified Resident ā€¢ 2017 - 2023

                                  8/7/2023

                                  Getting better with newer management,they seemed to actually listen to us . The preexisting on going issue is our party d parking spaces keep on taken by visitors and other tenants who choose to get a free spot while others actually pay for their spots. Towingā€¦Ā See More >
                                    Manager

                                    8/11/2023

                                    Estates at Las Colinas
                                    Thank you for letting us know that our team's efforts have met with your approval. We hope to continue to impress you with our service and would be glad to discuss your feedback on parking with you directly. Please give us a call or visit our office anytime.
                                    Review Author Icon

                                    Resident 1163072

                                    Verified Resident ā€¢ 2022 - 2023

                                    7/25/2023

                                    It hasn't been easy. I had a number of problems from the day I moved in. Some items were taken care of fairly quickly - others took much longer. We're on our 2nd manager since I've been here, too and we've hadā€¦Ā See More >
                                      Manager

                                      7/29/2023

                                      Estates at Las Colinas
                                      We appreciate your feedback about your experience thus far. Nothing matters more to us than your comfort in your home, and we are proud of our continual improvements to the community. Please call or stop by the office if you have any pending concerns that we may address at this time. Thank you.
                                      Review Author Icon

                                      Resident 1154847

                                      Verified Resident ā€¢ 2022 - 2023

                                      6/29/2023

                                      My experience has been alright. I loved the way my apartment looked when I moved it. I had to clean it a little but I love the layout and all the space for the price. I will say due to it being built in theā€¦Ā See More >
                                      Manager

                                      7/3/2023

                                      Estates at Las Colinas
                                      Welcome to your new home! It is great to hear that you love the layout and spaciousness of your home, and we also appreciate your feedback on any concerns you have. Please feel free to call us or visit our office if there is more you would like to share.
                                      Review Author Icon

                                      Resident 1142338

                                      Verified Resident ā€¢ 2014 - 2023

                                      5/19/2023

                                      Rules for residents are not enforced, the property is poorly maintained. There is often trash left by residents and will be left there for days before it's ever cleaned up. Maintenance requests take forever to be addressed. We have pending work orders for our apartmentā€¦Ā See More >
                                      Manager

                                      7/12/2023

                                      Estates at Las Colinas
                                      We appreciate you taking the time to review. The comfort and convenience of our residents are our top concerns, so it is discouraging to see your comments. Please stop by our office so we can address any outstanding maintenance concerns directly. Thanks in advance!

                                      Updated Review

                                      Review Author Icon

                                      Resident 1139996

                                      Verified Resident ā€¢ 2015 - 2023

                                      5/11/2023

                                      They have run this complex to ground, Dog ---- everywhere, potholes in parking lot, trash all over, gym doesn't work, pool not cleaned for over 3 years now, front and rear gates are broken for about 5months now. They just keep raising rent.

                                        Review Author Icon

                                        Resident 1129456

                                        Verified Resident ā€¢ 2021 - 2023

                                        4/8/2023

                                        Management has changed hands and quality has declined. Gates are open st all time for months?not secure. Grounds are not kept clean especially around dumpsters. Complaint are no addressed by management.

                                          Manager

                                          4/12/2023

                                          Estates at Las Colinas
                                          Thank you for sharing your review. We strive to maintain our community's gates and grounds with prompt efficiency, and we regret any way in which you are not satisfied with our service. Would you please contact us so we can learn more? We appreciate your time.
                                          Review Author Icon

                                          Resident 1128930

                                          Verified Resident ā€¢ 2019 - 2023

                                          4/6/2023

                                          Work orders take forever to be taken care of. Office/management has always been a mess. When I renewed my last contract. They tried to charge me month-to-month and asked me like 4 times to send paperwork. Terrible service.. the attention definitely doesn't meet with theā€¦Ā See More >
                                            Manager

                                            4/12/2023

                                            Estates at Las Colinas
                                            Thank you for reviewing. Responsive service is a top priority for our team, so we are disappointed to hear of any experiences that have not impressed you. Please contact us at your earliest convenience. We look forward to speaking with you.
                                            Review Author Icon

                                            Resident 1126651

                                            Verified Resident ā€¢ 2023

                                            3/30/2023

                                            Not good, the apartments take too long to fix a work order . I have work orders from 2022 still not completed . The rent is going up but the service is going down. Once my lease is up I'm out ? 2021 -2023 andā€¦Ā See More >
                                              Manager

                                              4/27/2023

                                              Estates at Las Colinas
                                              Thank you for reviewing. We want you to feel well-served and confident in our response to your concerns, so we are sorry to hear of any delays or outstanding concerns that have not been resolved to your satisfaction. Would you please give us a call or drop by our office so we can speak with you directly? We look forward to speaking with you soon.

                                              Features & Amenities

                                              Parking
                                              • Carport
                                              Pets
                                              • Dogs Allowed
                                                Pet Limit: 2
                                                Less Info
                                                More Info
                                              • Cats Allowed
                                                Pet Limit: 2
                                                Less Info
                                                More Info
                                              • Animal type not listed Allowed
                                              Other
                                              • 24-Hour Emergency Maintenance
                                              • Basketball Court
                                              • Clubhouse
                                              • Credit Card Payments Accepted
                                              • Fitness Center
                                              • Freeway Access
                                              • Gated Access
                                              • Outdoor barbecue and Dining areas
                                              • Package Receiving Service
                                              • Pets Allowed
                                              • Pool
                                              • Positive Credit Reporting
                                              • Spacious Bark Park
                                              • Valet Trash Service
                                              • convenient deposit alternative available
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                                              Leasing

                                              At the Estates at Las Colinas, each apartment is a private paradise. Perfectly located in the beautiful Las Colinas neighborhood of Irving, Texas. Our newly renovated one- and two-bedroom apartments deliver maximum comfort and style. Enjoy spacious floor plans that have been recently renovated to offer a blend of cool grey and white tones accented with brushed nickel hardware and designer inspired lighting. Style meets functionality in each of our one- and two-bedroom apartments. The bright and airy spaces are all equipped with upgraded features like walk-in closets, floor-to-ceiling windows, and granite countertops.
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                                              Office Hours

                                              • Sunday: Closed
                                              • Monday - Friday: 10:00 AM - 06:00 PM
                                              • Saturday: 10:00 AM - 05:00 PM
                                              This community is managed by

                                              Birchstone Residential

                                              B
                                              B
                                              Communities
                                              40

                                              Questions & Answers (5)

                                              Anonymous
                                              Asked on: 12/18/2017
                                              Q:Ā CABLE charge should be removed and trash charge should be lowered.
                                              2texas2
                                              Answered on: 03/07/2018
                                              A:Ā Trash cost is almost $60 Month and required to have cable...
                                              Anonymous
                                              Asked on: 12/18/2017
                                              Q:Ā Why is Marabella ripping off people?
                                              Anonymous
                                              Answered on: 03/25/2018
                                              A:Ā I don't know but they ripped me off. Before moving out the manager and one of their reps came and did a walk through. I had a witness with me and I was told by the manager that I left the apartment clean and I was handed a final walk through letter which stated no charges. I left the apartment in good condition, cleaner than what it was when I first moved in. However, they never sent me my deposit back. Not nice at all! I guess they needed the money more than I do? :( shame on them!
                                              Anonymous
                                              Answered on: 03/07/2018
                                              A:Ā My understanding is that this is an Investment Group who normally has the only motive is to increase their profit in a short time and sell the property
                                              Anonymous
                                              Asked on: 12/18/2017
                                              Q:Ā Why do residents living in Marabella have to pay for cable even if they do not use have a TV?
                                              Anonymous
                                              Asked on: 11/06/2017
                                              Q:Ā What is the estimated utility bill for one person?
                                              Anonymous
                                              Answered on: 11/06/2017
                                              A:Ā $125-water, sewer, trash, cable, HOA fees. All bills together from the complex. Electricity varies but averages $100.
                                              Anonymous
                                              Answered on: 11/06/2017
                                              A:Ā 125 a month
                                              Anonymous
                                              Asked on: 11/01/2017
                                              Q:Ā How easy is it to find guest parking?
                                              Anonymous
                                              Answered on: 11/01/2017
                                              A:Ā There is Plenty of parking for guest

                                              Frequently Asked

                                              Based on 302 number of votes by renters, Estates at Las Colinas is currently rated 2.8 out of 5 stars.
                                              Estates at Las Colinas is rated 2.5/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                              Estates at Las Colinas is rated 2.2/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                              Estates at Las Colinas is rated 3/5 stars in our renters noise survey, which is considered below average. The noise level is often disruptive and affects quality of life.
                                              Estates at Las Colinas is rated 2/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                              Estates at Las Colinas is rated 4.2/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                              Estates at Las Colinas is rated 2.8/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                              Managers have responded to 84% of their community reviews in the past year.
                                              Managers have replied within 28.52 days to their community reviews in the past year.
                                              Birchstone Residential
                                              Dogs Allowed
                                              Pet Limit: 2
                                              Cats Allowed
                                              Pet Limit: 2
                                              Animal type not listed Allowed
                                              1 Bed, 1 Bath
                                              2 Beds, 1 Bath
                                              2 Beds, 2 Baths

                                              Contact Property

                                              Estates at Las Colinas

                                              March 2024

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                                              Baths

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                                              Estates at Las Colinas is a 762 - 1,128 sq. ft. apartment in Irving in zip code 75062. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,307 - $2,901. Nearby cities include Farmers Branch, Euless, Dalla, Coppell, and Emory.

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