Marbletree
4057 N Belt Line Road, Irving, TX 75038
972-256-3515  WEBSITE save favorite
AVERAGE RATING
recommended by:
36%

overall rating:
2.6
2.8
2.8 Parking:
3.1
3.12 Maintenance:
2.7
2.72 Construction:
3.1
3.08 Noise:
2.7
2.72 Grounds:
2.6
2.56 Safety:
2.4
2.4 Office Staff:
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Not unless you can't squat under a suitable bridge

From: -Anonymous-
Date posted: 5/4/2001
Years at this apartment: 1997 - 1998
 
Management didn't show the actual apartment, and my husband and I were foolish enough to sign a lease. Upon move-in, the apartment required repairs. The work order wasn't fulfilled for two weeks, and they let my cat out the door in the process.

My husband was injured by a rusted-through cable snapping in the exercise room. All we initially asked for was an apology, which we didn't get, so we sued and settled. Their comments to the above events were that none of it was their responsibility and that my husband had been improperly using the equipment.

A month before we moved out, they turned off the water for two days--I still don't know quite why--and when they did, our apartment and the one next to us had water backing up out of the sink drains in the back bathrooms. There was 3/4-inch of water on the floor by the time we discovered it.

Maintenance and management claimed we'd left the water on, despite water pressure still coming out of the sink drain when maintenance arrived, and in the unrented, empty apartment next to us. The carpet was ruined, and smelled of mildew within two days. Finally they came and removed it and we had nothing on the floor at all during our final week there.

Fortunately none of our belongings were damaged in any way. They kept our damage deposit. We figured it would cost us more to fight over it from out-of-state than it would to simply let the unethical bastards (purely our conjecture, not established fact) keep it, since we were moving out-of-state.

Do NOT rent there unless you want to deal with that level of incompetence, negligence, and greed.

Recommended: NO
Overall Rating
1 out of 5
Parking:
3 of 5
Maintenance:
3 of 5
Construction: 2 of 5
Noise:
3 of 5
Grounds: 3 of 5
Safety: 2 of 5
Office Staff:
1 of 5
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