Headaches and Hassles. Rent anywhere else!
From:
-Anonymous-
Date posted:
1/31/2006
Years at this apartment:
2005
-
2006
However, if you decide to rent here, here is some information you will need:
City of Irving Water Dept. http://www.ci.irving.tx.us/water/customer_service/ 721-2411
To verify whether it really is the City of Irving shutting off the water once a week.
NW&P http://www.nwpsc.com/nwp_main.html make copies of your bogus bills because, at some point, you will get a bill that is unaccountably high. Thank creative accounting and plain old professional incompetence. Then:
Request (in writing) to see (in writing) exactly how your bill was computed. According to your lease, they must allow you to view this information (in the office) within three working days of your request. You will get the run around and insulted. Then you will have grounds to file complaints with:
Texas Public Utility Commission http://www.puc.state.tx.us/ocp/complaints/reg Commission of Texas http://www.rrc.state.tx.us/divisions/gs/rap/GasComplain Commission on Environmental Quality http://www.tceq.state.tx.us/comm_exec/audit/repo of Irving - Office of the City Attorney http://www.ci.irving.tx.us/city_attorney/ (9 721-2541
Avoid the office boy, Matthew. Although he is charged with the responsibility of dealing with resident inquiries, his only real function is to serve as demotion insurance for his supervisor, Stephanie. Better to just contact the Lincoln Property Dallas/Fort Worth regional manager at:
http://www.lincolnapts.com/companyprofile/regionalO
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