Oaks of Valley Ranch
9800 North Macarthur Boulevard, Irving, TX 75063
972-263-2416  save favorite
AVERAGE RATING
recommended by:
38%

overall rating:
2.6
3.0
3.04 Parking:
3.0
3.01 Maintenance:
2.6
2.59 Construction:
2.9
2.86 Noise:
3.2
3.18 Grounds:
2.8
2.82 Safety:
2.7
2.68 Office Staff:
< | >

The Oaks are a joke!!!!

From: whenismyleaseup
Date posted: 2/6/2007
Years at this apartment: 2005 - 2007
 
When I first moved into this apartment complex I was very excited because everything seemed so nice. Keyword . . . seemed! The office employees are not only incompetent but they have very bad additudes. The 24 hrs maintince is a good idea in theory but they can not make it work. Everytime I call for maintince they call me by another name (the last person that lived there . . . keep in mind I have been in my apartment for a yr.) They never come out with just one call, and when they do come out they do as little as possible to make the problem seem fixed! Ex: Shortly after I moved in my refrigerator started leaking. The maintance team came out 5 times and finally just said that they could not find a problem, however I was stepping in puddles everytime I walked in my kitchen. Finally after a week of arguing with them everyday, they replaced it.
My electric bill has sky rocketed and the water bill is entirely too high . . . especilly to have the water truned off at least once a week! And if the water is working for a full week then the water heater wont be . . . and of coarse none of this is ever The Oaks fault.
I also got a flat tire becuase the remodeling crew left screws scattered all over after working near my apartment.
I have lived in both a one and a two bedroom, the price for a two bedroom is okay for the size but do not go with the one bedroom. My 1,096 sq ft apartment was 937$ per month and my 575 sq ft one bedroom is $700! Give me a break!
I could go on and on, I have tons of stories, but teh bottom line is RUN to anywhere but The Oaks!

Recommended: NO
Overall Rating
1 out of 5
Parking:
2 of 5
Maintenance:
1 of 5
Construction: 2 of 5
Noise:
1 of 5
Grounds: 3 of 5
Safety: 3 of 5
Office Staff:
1 of 5
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