Santa Fe Ranch

Santa Fe Ranch is recommended by:
33.0%
Overall Rating
2.53 out 5
Parking:
1.63 of 5
Maintenance:
3.02 of 5
Construction: 2.74 of 5
Noise:
2.58 of 5
Grounds: 2.80 of 5
Safety: 2.64 of 5
Office Staff:
2.52 of 5

8201 Ranchview Drive
Irving, TX 75063
972-763-2600
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Yo!
 

Worst Apartment of 10 yrs

From: -Anonymous-
Date posted: 1/12/2008
Years at this apartment: 2007 - 2008
User Response is available. 4 responses

 
The management here is extremely poor to say it nicely. Once they have your deposit they could care less about you. the apartments are not ready to move into look nothing like the models they show. the maintenance is pretty much non-existant and the parking is beyond terrible. The "reserved" spaces are not reserved and even if you call the towing company they will tell you that their note from ----- (the mgr) on file is not to tow in reserved spaces. They are liars at the office. Write to the corporate office. The address is:
3300 Commerce Street
Dallas, Texas 75226
------------
Every property has a Regional Manager and a Regional VP. If they start hearing what is going on here maybe something will change.

Recommended: NO
Overall Rating
1 out of 5
Parking:
1 of 5
Maintenance:
1 of 5
Construction: 1 of 5
Noise:
1 of 5
Grounds: 1 of 5
Safety: 1 of 5
Office Staff:
1 of 5
I'm the author!
Lived here?


User Responses

From: Anonymous Date: 01/14/2008
Dear Happy Manager, How do you know who wrote this? My car was towed this weekend, but I did not write this. Other than the parking issue, I have loved living here. I can't believe I got towed out of my own complex, though! I am a resident, have a parking decal, and was not blocking anyone. I'm out almost $200.00 because the man/woman that called the police couldn't extend me a little grace. Put a note on my car, but don't have me towed. Where am I supposed to park when I come home at 9:30 and there is not one open spot? Why wasn't the car next to me towed? =[
From: happymanager43 Date: 01/15/2008
The office knows because we are addressing some things they needed taken care of & they hand delivered a letter to our office. Thank you for saying that you enjoy living here! Have you thought about getting an assigned spot for yourself? Resident's can have their visitors park in their own spot or some one may have gotten lucky for that one night?
From: Anonymous Date: 02/03/2008
The manager's smart A** response to the postings on this site should be your first clue as to how things are run in the office. Ms ----- - I hope whoever wrote this see's your response and I hope your boss hears what you are doing at the property. You have no business making decisions about people's lively hood. You and your ghetto staff are sickening to most everyone that lives here.
From: Anonymous Date: 02/03/2008
I wrote the post and for your info. I have been on the waiting list for a covered parking place since the day I moved in. You might want to check your own records before you continue to run your mouth on some website not designed for professional responses to genuine problems. You're advertisement in the newsletter this month..Well I probably do not need to tell you what a bright idea that was. Good luck to you. Thanks for efforts though... I'll be moved out in a few weeks.
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