The Palmer at Las Colinas

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The Palmer at Las Colinas

2940 W Royal Lane , Irving, TX 75063
(466 Reviews)
$1,440 - $2,125/mo
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Floor Plans & Pricing

1 Bedroom

The Baron

1 Bed, 1 Bath | 707 sq. ft.

$1,440

3 Available Units

See Floor Plan Details

The Clementine

1 Bed, 1 Bath | 770 sq. ft.

$1,531

3 Available Units

See Floor Plan Details

The Dancourt

1 Bed, 1 Bath | 867 sq. ft.

$1,558

See Floor Plan Details

2 Bedrooms

The Palmer

2 Beds, 2 Baths | 1,107 sq. ft.

$2,062

3 Available Units

See Floor Plan Details

The Prince

2 Beds, 2 Baths | 1,240 sq. ft.

$2,096

3 Available Units

See Floor Plan Details

The Durand

2 Beds, 2 Baths | 986 sq. ft.

$2,096

2 Available Units

See Floor Plan Details

3 Bedrooms

The Royal

3 Beds, 2 Baths | 1,215 sq. ft.

$2,125

3 Available Units

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

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Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

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Number of reviews in the past 365 days

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The Palmer at Las Colinas Reviews

(446)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Shailaja_P

Resident 2022

12/21/2022

The best community to live in!

I've only been living here for about 6 months, but I already LOVE it. It's the best! Maintenance is really good and all the staff members are really nice. Overall, its an amazing community! - Shailaja Puppali… See More >
    Manager

    12/23/2022

    The Palmer at Las Colinas
    Thank you for taking the time and leaving us this review. We pride ourselves in making our community a great place to live. If you have any additional questions or concerns please contact us at palmerlascolinas@cortland.com - Your team at The Palmer at Las Colinas
    Review Author Icon

    msram1002

    Resident 2021 - 2022

    12/21/2022

    Best for the Price!

    Been living here for more than an year and so far it’s been great especially when Cortland took over the maintenance is quick and effective. Office staff is nice and friendly. I would certainly recommend this place to live.… See More >
      Manager

      12/23/2022

      The Palmer at Las Colinas
      Thank you for taking the time and leaving us this review. We pride ourselves in making our community a great place to live. If you have any additional questions or concerns please contact us at palmerlascolinas@cortland.com - Your team at The Palmer at Las Colinas
      Review Author Icon

      José Álvaro_L

      Resident 2022

      12/21/2022

      Love Aparment

      In general it is a good place, quiet, I love the apartment, the maintenance service is good and in general it is friendly. The bad thing is that there is not much control over the residents, I understand that the administration cannot control everything, but… See More >
        Manager

        12/23/2022

        The Palmer at Las Colinas
        Thank you for taking the time and leaving us this review. We pride ourselves in making our community a great place to live. We are implementing a better system for our trash that will benefit our residents. If you have any additional questions or concerns please contact us at palmerlascolinas@cortland.com - Your team at The Palmer at Las Colinas
        Review Author Icon

        anonymous

        Resident 2022

        12/20/2022

        The Palmer At Las Colinas

        It was a great experience at The Palmer At Las Colinas. Community is good and quite. Management is very kind and cooperative. Especially Kelsie and Leo helped me a lot while moving into the Palmer at Las Colinas.

          Manager

          12/22/2022

          The Palmer at Las Colinas
          Hi, Thank you so much for taking a moment to share your feedback with us! We truly appreciate you letting us know your thoughts on your experience at our community, and hope you will always feel welcome to get in touch with us if you ever need anything at all. - Your team at The Palmer at Las Colinas
          Review Author Icon

          anonymous

          prospectiveVisited 2022

          12/20/2022

          Exactly what I was looking for!

          I had SUCH an amazing experience with Sade ! Not only was she very knowledgeable and was able to answer and acknowledge all of my questions and concerns but she gave a wonderful tour. My husband is usually hard to impress and she definitely sold… See More >
            Manager

            12/22/2022

            The Palmer at Las Colinas
            Thank you for taking the time and leaving us this review. We pride ourselves in making our community a great place to live. We're happy to hear you love Sade as much as we do! If you have any additional questions or concerns please contact us at palmerlascolinas@cortland.com - Your team at The Palmer at Las Colinas
            Review Author Icon

            anonymous

            prospectiveVisited 2020

            12/20/2022

            Love this apartment

            I would love to live here. The apartments seem so beautiful and very spacious. The prices is what really made me want to have the motivation of living here. Very low and budget friendly. It does seem safe.

              Manager

              12/22/2022

              The Palmer at Las Colinas
              Hi there, Thank you for sharing your feedback with us. We'd love to have you join our community! If you ever want to discuss any questions or additional feedback, please always feel welcome to get in touch with us at palmerlascolinas@cortland.com. Sincerely, Your team at The Palmer at Las Colinas
              Review Author Icon

              anonymous

              prospectiveVisited 2022

              12/20/2022

              Great staff

              I loved my tour! From start to finish, the application process was so simple. I like that everything is electronic. My leasing consultant was also really nice and helpful through the whole thing. I can’t wait to move in… See More >
                Review Author Icon

                anonymous

                Resident 2022

                12/20/2022

                The whole consulting team and maintenance team staff are great. They deal with problems efficiently and are very courteous. They respond very well to criticism and deal with matters in a discreet way.

                  Manager

                  12/22/2022

                  The Palmer at Las Colinas
                  Thank you so much for sharing your feedback with us, and for giving our team a shout out! Please don't be a stranger if you ever need anything at all. -Your team at The Palmer at Las Colinas
                  Review Author Icon

                  Kynan_H947

                  Resident 2019 - 2022

                  12/20/2022

                  Great Place To Live

                  Since Cortland has taken over, this place has proven to be a great place to live. I love the amenities and the staff at the front office are friendly, and my service requests are being met in a timely manner.

                    Manager

                    12/22/2022

                    The Palmer at Las Colinas
                    Thank you for taking the time and leaving us this review. We pride ourselves in making our community a great place to live. If you have any additional questions or concerns please contact us at palmerlascolinas@cortland.com - Your team at The Palmer at Las Colinas
                    Review Author Icon

                    anonymous

                    Resident 2022

                    12/19/2022

                    Great Place To Live

                    I was with The Palmer when it was under a different management, now it is managed by Cortland and it is by far the best management company. They are very responsive to my needs and handle my service requests in a timely manner.

                      Manager

                      12/20/2022

                      The Palmer at Las Colinas
                      Thank you for taking the time to leave us this review. We pride ourselves in making our community a great place to live. If you have any additional comments or concerns please don't hesitate to reach out at palmerlascolinas@cortland.com - Your Team at The Palmer at Las Colinas

                      Updated Review

                      Review Author Icon

                      anonymous

                      Resident 2021 - 2022

                      7/18/2022

                      Worst Service. Leasing office don't accept maintenance requests

                      I am living in this apartment for 10 months. The maintenance was very bad. They never respond to maintenance requests. Recently Cortland took over the management and the guys don't take maintenance requests in person and their website is frozen for weeks now. I mean… See More >
                        Manager

                        12/15/2022

                        The Palmer at Las Colinas
                        We regret to hear that your experience with us was not a more positive one. Please contact our office to discuss the specifics of your situation. We strive to provide exceptional service for everyone and would love the opportunity to speak with you to address your concerns. Please reach out to our office at your earliest convenience. Thank you, Shelby Bigbee, Community Manager The Palmer at Las Colinas palmerlascolinas@cortland.com
                        Review Author Icon

                        Resident 1027031

                        Verified Resident 2020 - 2022

                        5/18/2022

                        My experience has been pathetic staying in the community specially in the last 1 year. And it is all because of their maintenance service. No one cares about your issues here. The maintenance requests that I opened on their web portal were automatically closed by… See More >
                          Manager

                          12/15/2022

                          The Palmer at Las Colinas
                          Hello, We are disappointed to hear that you had this experience while living at our community. We have more recently come under new management and are working to bring many improvements to enhance our residents' experience. We'd greatly appreciate an opportunity to speak with you and ensure that an y concerns you may have are resolved to your satisfaction. Please feel free to reach out at palmerlascolinas@cortland.com. -Your Palmer at Las Colinas team

                          Updated Review

                          Review Author Icon

                          Resident 826364

                          Verified Resident 2019 - 2022

                          5/18/2022

                          Office staff is unavailable unless you go in person. Apartments are old. Paint is thrown on the walls to cover mold or mildew. Lots of 4+ families living in one bedrooms. Maintenance issues are slow if ever resolved. Overpriced for the service and condition of… See More >
                            Manager

                            12/15/2022

                            The Palmer at Las Colinas
                            Hello, We are disappointed to hear that you had this experience while living at our community. We have more recently come under new management and are working to bring many improvements to enhance our residents' experience. We'd greatly appreciate an opportunity to speak with you and ensure that any concerns you may have are resolved to your satisfaction. Please feel free to reach out at palmerlascolinas@cortland.com. -Your Palmer at Las Colinas team
                            Review Author Icon

                            Resident 1025019

                            Verified Resident 2020 - 2022

                            5/12/2022

                            The best part about this community is the location and the apartment on the inside. Between the children screaming, jumping, leaving their bikes all over the place…the poor upkeep of the grounds, the fact that it is not pet friendly though claims to be, the… See More >
                              Manager

                              12/15/2022

                              The Palmer at Las Colinas
                              Hello, We are disappointed to hear that you had this experience while living at our community. We have more recently come under new management and are working to bring many improvements to enhance our residents' experience. We'd greatly appreciate an opportunity to speak with you and ensure that an y concerns you may have are resolved to your satisfaction. Please feel free to reach out at palmerlascolinas@cortland.com. -Your Palmer at Las Colinas team

                              Updated Review

                              Review Author Icon

                              Resident 957226

                              Verified Resident 2020 - 2022

                              5/1/2022

                              Useless management and maintainance crew. Cant wait for my lease to end so I can get out of this place. One of the worst apartments i have ever lived in. Trash overflows, appliances dont work, maintainance crew take months to fix anything. Area outside the… See More >
                                Manager

                                12/15/2022

                                The Palmer at Las Colinas
                                Hi Neighbor! Thank you so much for taking the time to leave a review! We hope that the recent change in management has given you a much better outlook on the community! Cortland thrives to give the best experience to our residents as possible. If you do need anything additional please don't hesitate to reach out! -Team Palmer at Las Colinas
                                Review Author Icon

                                Resident 1018217

                                Verified Resident 2022

                                4/21/2022

                                Worst apartments I ever lived in.. No updates on any maintenance requests yet.. They simply say yes when we speak to them but then no work done at all.. I guess there are many other apartments in this area with good service n staff.. Not worth a single penny… See More >
                                  Manager

                                  12/15/2022

                                  The Palmer at Las Colinas
                                  Hi Neighbor! Thank you so much for taking the time to leave a review! We hope that the recent change in management has given you a much better outlook on the community! Cortland thrives to give the best experience to our residents as possible. If you do need anything additional please don't hesitate to reach out! -Team Palmer at Las Colinas
                                  Review Author Icon

                                  Resident 1016039

                                  Verified Resident 2022

                                  4/14/2022

                                  No cleanliness, appliances are not working properly, very dirty kitchen appliances, maintenance requests are not considered / not responsive and very poor response from leasing office. Apartment unit is not inspected properly when leasing.

                                    Manager

                                    12/15/2022

                                    The Palmer at Las Colinas
                                    Hi Neighbor! Thank you so much for taking the time to leave a review! We hope that the recent change in management has given you a much better outlook on the community! Cortland thrives to give the best experience to our residents as possible. If you do need anything additional please don't hesitate to reach out! -Team Palmer at Las Colinas
                                    Review Author Icon

                                    Resident 1015431

                                    Verified Resident 2022

                                    4/12/2022

                                    I am satisfied of the clean apartment and well maintained inside the apartment, but am not happy with parking lot and cleanliness of outside area in the colliders with lots of cob webs on the walls ,roof and everywhere which looks ugly.

                                      Manager

                                      12/15/2022

                                      The Palmer at Las Colinas
                                      Hi Neighbor! Thank you so much for taking the time to leave a review! We hope that the recent change in management has given you a much better outlook on the community! Cortland thrives to give the best experience to our residents as possible. If you do need anything additional please don't hesitate to reach out! -Team Palmer at Las Colinas
                                      Review Author Icon

                                      Resident 1010997

                                      Verified Resident 2021

                                      3/30/2022

                                      I lived in the Palmer at las colinas for a year. I do not understand what part of luxury this apartments have the price you pay and what you get is a joke. The apartments are old and the maintenance is bad. I requested a… See More >
                                        Manager

                                        12/15/2022

                                        The Palmer at Las Colinas
                                        Hi there, Thank you for sharing your feedback. We regret to hear that there were some elements of your time at our community that were not to your satisfaction. Our new team strives to provide a positive experience for all current and future residents alike, so we hope you will always feel welcome to get in touch with us at palmerlascolinas@cortland.com if you'd like to discuss any additional feedback or concerns. Sincerely, The team at The Palmer at Las Colinas
                                        Review Author Icon

                                        Resident 1010264

                                        Verified Resident 2021

                                        3/28/2022

                                        The pictures advertised online were not indicative of what I was rented. The community is very safe. The new management staff is doing a good job. The buildings are older and need maintenance but management seems to be handling this now. Please Fix the front… See More >
                                          Manager

                                          12/15/2022

                                          The Palmer at Las Colinas
                                          Hi Neighbor, We greatly appreciate you leaving your feedback and are thrilled to hear that you have had such a positive experience while living at The Palmer at Las Colinas. Please let us know if you ever need anything else by stopping by the office. We hope you have a great week! -Team Palmer at Las Colinas
                                          Review Author Icon

                                          Resident 1006168

                                          Verified Resident 2015 - 2021

                                          3/12/2022

                                          Maintenance staff is good but not the community. Everywhere you will notice lot of Trash. It's been ages since hallway power washed Maintenance staff is good but not the community. Everywhere you will notice lot of Trash. It's been ages since hallway power washed. Maintenance staff is good but… See More >
                                            Manager

                                            12/15/2022

                                            The Palmer at Las Colinas
                                            Hi there, We regret to hear that your experience with our community did not leave a good impression. Our new team strives to provide a positive experience for all current and future residents alike, so we hope you will always feel welcome to get in touch with us at palmerlascolinas@cortland.com if you'd like to discuss any additional feedback or concerns. Sincerely, The team at The Palmer at Las Colinas
                                            Review Author Icon

                                            Resident 1006160

                                            Verified Resident 2020 - 2021

                                            3/12/2022

                                            Filthy corridors which were rarely cleaned, continuously smoking neighbors in patios, and long delayed maintenance which needed lot of follow up and never fixed along with skyrocketed rent made us think why we opted to live in Palmer.

                                              Manager

                                              12/15/2022

                                              The Palmer at Las Colinas
                                              Hi there, We regret to hear that your experience with our community did not leave a good impression. Our new team strives to provide a positive experience for all current and future residents alike, so we hope you will always feel welcome to get in touch with us at palmerlascolinas@cortland.com if you'd like to discuss any additional feedback or concerns. Sincerely, The team at The Palmer at Las Colinas
                                              Review Author Icon

                                              Resident 998253

                                              Verified Resident 2021

                                              2/13/2022

                                              Very bad and rude receiving and response from maintenance team, especially property manager. No in time maintenance requests get resolved and walkway is completely uncleaned. Even if they resolve the issues , still few of the issues remain unresolved and we need to keep remind… See More >
                                                Manager

                                                2/18/2022

                                                The Palmer at Las Colinas Apartment Homes
                                                Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. If you are willing to give us another chance, please reach out to us at (972) 996-0690 to speak to our manager directly. Thank you, Tara H.

                                                Updated Review

                                                Review Author Icon

                                                Resident 933139

                                                Verified Resident 2015 - 2021

                                                2/9/2022

                                                1)Community cleanliness is very bad 2)Maintenance is very bad 3)Leasing staff says one thing and never does it 4)Too many water issues 5)Too many cockroaches 6)The cars run very fast inside community and no speed breakers

                                                  Manager

                                                  2/10/2022

                                                  The Palmer at Las Colinas Apartment Homes
                                                  Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. If you are willing to give us another chance, please reach out to us at (972) 996-0690 to speak to our manager directly. Thank you, Tara H.

                                                  Updated Review

                                                  Review Author Icon

                                                  Resident 918450

                                                  Verified Resident 2014 - 2021

                                                  1/11/2022

                                                  Very poor maintenance and unprofessional leasing office staff. They will never ever return a call . There is no cleanliness of the apartment. Entrance gate never work. Requesting to change the carpet for last 5 years, they don't want to change the carpet till I… See More >
                                                    Manager

                                                    1/21/2022

                                                    The Palmer at Las Colinas Apartment Homes
                                                    Hi, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Your concerns are important to The Palmer team as well. We would like to work towards a resolution, so if you are willing, please reach out to us at (972) 996-0690 to discuss this further. Thank you, Tara

                                                    Features & Amenities

                                                    Parking
                                                    • Covered Parking
                                                    • Parking
                                                    Pets
                                                    • Cats Allowed
                                                      Fee: $400. Rent: $25. Pet Limit: 2. Comments: While we are a pet-friendly apartment community and love our resident pets, certain aggressive breeds, including mixed breeds, are restricted at all Cortland communities. We do not allow the following aggressive breeds/mixes at our communities, including, but not limited to Rottweiler, Chow, Presa Canario, Doberman, Akita, Pit Bulls (Also known as American Staffordshire Terrier, Staffordshire Bull Terrier, or Bull Terrier).
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                                                    • Dogs Allowed
                                                      Fee: $400. Rent: $25. Pet Limit: 2. Comments: While we are a pet-friendly apartment community and love our resident pets, certain aggressive breeds, including mixed breeds, are restricted at all Cortland communities. We do not allow the following aggressive breeds/mixes at our communities, including, but not limited to Rottweiler, Chow, Presa Canario, Doberman, Akita, Pit Bulls (Also known as American Staffordshire Terrier, Staffordshire Bull Terrier, or Bull Terrier).
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                                                    Other
                                                    • BBQ and Picnic Area
                                                    • Business Center
                                                    • Clubhouse
                                                    • Fitness Center
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Pool
                                                    • Short Term Lease Available
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                                                    Leasing

                                                    Located near Hackberry Creek and surrounded by popular restaurants and shops, our Las Colinas, TX apartment community offers the best of Irving living at your front door. Upscale finishes and features like granite countertops and spacious walk-in closets will make you proud to call any of our one, two, and three-bedroom apartments for rent in Las Colinas home. Convenience to major employers like Citi Group and McKesson makes your everyday commute a breeze. Come home and relax by our resort-style pool, or spend a cozy evening by the fire pit in our outdoor lounge. And when the weekend rolls around, tee off at one of the many nearby golf courses, and then head over to the Toyota Music Factory for dinner and a show. No matter what your day looks like, you ll come home to the hospitality and service of a community team dedicated to you.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 10:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Cortland

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                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q: Can you hear your neighbors?

                                                    Frequently Asked

                                                    Cortland
                                                    Cats Allowed
                                                    Fee: $400
                                                    Rent: $25
                                                    Pet Limit: 2
                                                    Comments: While we are a pet-friendly apartment community and love our resident pets, certain aggressive breeds, including mixed breeds, are restricted at all Cortland communities. We do not allow the following aggressive breeds/mixes at our communities, including, but not limited to Rottweiler, Chow, Presa Canario, Doberman, Akita, Pit Bulls (Also known as American Staffordshire Terrier, Staffordshire Bull Terrier, or Bull Terrier).
                                                    Dogs Allowed
                                                    Fee: $400
                                                    Rent: $25
                                                    Pet Limit: 2
                                                    Comments: While we are a pet-friendly apartment community and love our resident pets, certain aggressive breeds, including mixed breeds, are restricted at all Cortland communities. We do not allow the following aggressive breeds/mixes at our communities, including, but not limited to Rottweiler, Chow, Presa Canario, Doberman, Akita, Pit Bulls (Also known as American Staffordshire Terrier, Staffordshire Bull Terrier, or Bull Terrier).
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Contact Property

                                                    The Palmer at Las Colinas

                                                    March 2024

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                                                    The Palmer at Las Colinas is a 707 - 1,240 sq. ft. apartment in Irving in zip code 75063. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,440. Nearby cities include Farmers Branch, Euless, Dalla, Coppell, and Emory.

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