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Santa Rosa Apartments

2940 W Royal Ln, Irving, TX 75063
22%
251
Reviews
22%
Apartment Rating
50%
City Average
05/18/14
Resident

Okay I decided to look at the reviews being that I am having some issues with the current staff. I have been living here for about 7 years now. I live in the 2 bedroom with den apartment. My rent is… Full Review ▶

04/07/14
Resident

Please treat my 1 star as 0 star. The management of the apartment is incredibly insane and crazy. They will NOT return your safe deposit for ever!!! My wife used to live there over 2 years. Upon her leave, we cleaned… Full Review ▶

01/31/14
Resident

STAY AWAY!! The worst office people ever. the new management took over few months ago and they're extremely incompetent and rude. they're trying to prove themselves to corporate and they are doing that by giving everyone hard time and chasing the… Full Review ▶

12/31/13
Resident

I have only been living in this apartment for 8 months and I cannot wait for my lease to be over. For the past few months I have been hearing a scratching inside the walls and one day I open the… Full Review ▶

06/19/13
Resident

I have lived at Santa Rosa for the past 3yrs now and I love it here!! The front staff is always friendly and willing to help me with any of my issues. Although the gate doesn't work sometimes, I did set… Full Review ▶

06/05/13
Resident

My husband and I have lived here for the past two years. I wanted to move after the first year but, its very close to my husband's job and he talked me into staying. They've had so many new managers in… Full Review ▶

05/02/13
Resident

Despite the bad reviews my husband and I decided to go ahead and view the property.we were pleasantly surprised and have been renting here for a month. The management is new, friendly, professional (Kristina is great) and seem to be working… Full Review ▶

01/27/13
Resident

Tenant of many many years. I have mixed feelings about this property. It's a descent place to live. Close to everything you could ever need. This area is booming. My biggest complaints are the thin floors/front doors, outdated central cooling and… Full Review ▶

01/13/13
Resident

Not so clean, lots of roaches. Management is not friendly, very rude. Full Review ▶

09/13/12
Resident

DO NOT MOVE INTO THESE APTS. THEY LOOK NICE ON THE OUTSIDE, BUT IT IS THE GHETTO, GHETTO, GHETTO, GHETTO. 1. BEEZEWAYS ARE DIGUSTING 2. THE MANAGEMENT DOES NOTHING ABOUT TENANTS HANGIN THEIR GOT DAMN LAUNDRY ON THEIR BALCONIES. I MEAN… Full Review ▶

09/01/12
Resident

I moved in May 2012; price per sqft is lower than surrounding apartments. The area is nice and the inside of the apartments are too. I haven't had any issues with my apartment. I have had 1-2 roaches sneak in to… Full Review ▶

08/06/12
Resident

I've lived here for 4 or 5 months now and can honestly say I'm looking forward to my lease being up. I always read these ratings and thought people were exaggerating, but they probably aren't. Our TV was stolen when we… Full Review ▶

07/05/12
Resident

This about the worst place I have ever lived in my 9 years of renting. Staff are hypocrats,liars and cant seem to fix a damn thing. Management always changing ,worst parking ive called 10 timrs with nothing. It seems like they… Full Review ▶

04/27/12
Resident

My apartment is infested with bugs EVERYDAY!!!!! I spray and also call Pest Control every week and I still manage to wake to a new bug every morning. The walkways are constantly covered with dead bugs. The complex is infested with… Full Review ▶

03/21/12
Resident

I can honestly and truly say that I feared for my life in this complex! Let me start out by saying that before we moved here we saw the reviews on this site. I was scared but my husband tried to… Full Review ▶

02/01/12
Resident

So, my wife and I moved from Austin TX, we chose the apartment based on the exterior, and the friendly staff, plus the apartment locator we used, explained that it was a "real nice property". Before we moved in to the… Full Review ▶

01/28/12
Resident

Omg ..where do I begin. 1) roaches ever where ..never can get rid of them they like to hide in ceral boxes 2) management will illegally tow your uhaul off if she wants to...and leave you with over 2,500.00 in expense… Full Review ▶

12/30/11
Resident

I have lived in Santa Rosa Apartments for over 5 years and I ask myself every year why I stay? I use to stay because of the nice staff; however now with new management it is nonexistent. They are very unprofessional… Full Review ▶

12/02/11
Resident

1. DISGUSTING: The breezeways and other common areas such as the pools, gym, etc are nasty! When you tour the apartments the leasing agent will tell you, "Excuse the breezeways we are going to power wash them soon" This is an… Full Review ▶

12/02/11
Resident

Ok, where do I start.... 1. Grounds are relatively clean and well kept and they have an excelent demo model. (DO NOT LET THIS FOOL YOU!!!) 2. The breaker box in our first apartment caught fire less than 2 months after… Full Review ▶

11/15/11
Resident

I've been seeing Roaches from day 1 (even b4 we moved our stuff in!!!!!)& have been telling the people @ the office...Bizzy Bees inspected the apt & sprayed something a couple of times...tht hast helped one bit!!!! Its just DISGUTING to… Full Review ▶

09/12/11
Resident

I usually don t write reviews because I dont have time or am not that dissatisfied with services... but this is way too much. I ve lived here for 4 months and am counting down the days to leave. Worse issue:… Full Review ▶

08/19/11
Resident

First let me start by saying the office staff were decent, never had any major problems with them. I always paid rent on time, etc so I had no reason to have any real issues with the office. However, the apartment… Full Review ▶

07/12/11
Resident

I lived here for several years and put up with a lot of issues. It finally got so bad I had to move or me and my child's life and safety were at risk. The reason I stayed was that the… Full Review ▶

06/14/11
Resident

I've only lived here a few months. It wasn't bad until summer heat started and I noticed that my AC sucks. It barely maintains 78 degrees all day and night - I've complained 3 times and it's not been fixed. Even… Full Review ▶

06/13/11
Resident

all i can say is RUN like hell from this place you will see Roaches the size of your foot on a daily basis no matter how clean your place is. (in your home)trash pickup is outside of door, so cats… Full Review ▶

04/15/11
Resident

When my son's health took a turn for the worse, my ex husband and I moved here. Together we rented a 3 bedroom for 5 years. When we split up, and my financial situation went dire, single mother with a sick… Full Review ▶

03/18/11
Resident

I have lived here for about a year and really have had no issues. These are no frills apratments at a low price which put me in a position for a house purchase. Guest parking is pretty bad, and there's really… Full Review ▶

03/16/11
Resident

I like living here at Santa Rosa. I paid rent one day late once and because I had never been late before I talked with a manager and my late fee was removed. I love my apartment and two the times… Full Review ▶

11/06/10
Resident

People seldom will post when things are good, so by this site's nature, you are going to get more bad than good comments. However, I have lived here for 6 years and in two different buildings. Despite the reviews, I find… Full Review ▶

10/25/10
Resident

The only reason we moved into this apartments is ,it is near to my work place.They don't have proper maintenance.Our car was stolen after one month we moved in.We have given complain , but still the don't care and the gate… Full Review ▶

10/04/10
Resident

I have been here for several years and with the exception of the year of Katrina, things have been okay as far as apartment living goes. BUT now my car has been keyed repetedly over the last few months. I have… Full Review ▶

09/15/10
Resident

I'm reading all these really horrible comments and I don't believe them. I've never had one problem other that the usual noisy neighbor you will find at any give complex. No this isn't the Ritz, but I'm only paying $850 for… Full Review ▶

09/06/10
Resident

I moved in 10 days ago, and have had to go to the office every single day for something. Right now..I'm going on 48 hours with no A/C!! I'm very angry, and hot( literally). I had to send my son to… Full Review ▶

04/29/10
Resident

This not a good place to live. Period. Hell, I have lived here a year too long. I have seen Irving police, unmarked law enforcement cars, constables and the marshal pay visits. Thuggish lookin dudes with cigarettes behind their ears loitering… Full Review ▶

11/03/09
Resident

So they got us with the model apartment. When we walked into our apartment for the first time we were like NO WAY!!! This can't be the same model. We've been here for 2 months or less and we've had complaints… Full Review ▶

10/28/09
Prospective Resident

I am with 1 Source Apartment Locators in Irving - http://www.1sourceapartments.com. We lease alot of people at this property because of their great specials and they will work with clients that have some issues. The leasing staff is helpful and most… Full Review ▶

10/21/09
Resident

I've been living at Santa Rosa going on two months now. I was happy when I came out and toured the property and looked at the model of the two bedroom two bath. I was happy because I was given a… Full Review ▶

10/07/09
Resident

I have lived at Santa Rosa for 1 month and have had to call about mold in the SAME living room closet 3 times already. Now I have mold in my bedroom closet as well. Be careful if you decide to… Full Review ▶

09/04/09
Resident

I've lived at Santa Rosa since about 2005 we paid a relating fee and gave our 30 day notice, we were closing on a house. Well when we left we got charged for supposedly breaking our lease so now we cant… Full Review ▶

09/02/09
Resident

What I know: 1. The staff is nice, but really sneaky and shallow. 2. The managers do not care, they just try to protect themselves 3. They will lie to you to get you to move here. 4. They have taken… Full Review ▶

08/09/09
Resident

I've lived here for 4 years and I won't be here for 5 years. The place has gone downhill so fast. Never seen a roach until 6 months ago and now they're every where! It used to be a quiet complex… Full Review ▶

07/28/09
Resident

Let's go down the list... 1. Parking: With one assigned parking space that you can only hope, is close enough to your apartment - there's not much to say here; other than, be thankful if it either never stolen or broken… Full Review ▶

07/13/09
Resident

My mom lived here for over thirteen years, and I over for two years. The quality of Santa Rosa went down. The current management team is rude and liars. I requested maintance service for two and a half month. They decided… Full Review ▶

06/10/09
Resident

Having to QUICKLY get out of a domestic situation, the office staff was VERY friendly and helpful in assisting me (with "bruises" on my rental history) in a VERY quick and efficient manner, even after moving in and loosing my job,… Full Review ▶

03/22/09
Resident

YES it is! This place will immediately make you regret your decision to live here. I have no complaints with the unit I live in at all. However , the people that take up residence here and the lack of management… Full Review ▶

02/28/09
Resident

New management & office help are lazy and uncaring. They could care less about their tenants. I have no problem with the maintenance workers. It's the office staff that can't be bothered to write up an order or even work up… Full Review ▶

02/19/09
Resident

Office staff could care less. I can't understand why the owner would let people like Lori or Cindy runs this place. They are the rudest people I have ever meet. Heartless is more like it. Hope to be out of this… Full Review ▶

11/08/08
Resident

I asked specifically about the culture I was moving in next to, and said I didn't want drug problems, ghetto music, and trashy people. I was assured that this was a nice complex... wish I would of known about these review… Full Review ▶

10/30/08
Resident

I worked at Santa Rosa when she was brand new. Real gold flake lined the SR at the front gate. Metric Property Management had it then and she was a site to behold. Criticism as long as constructive was welcome. Metric… Full Review ▶

09/06/08
Resident

PERSONAL service customized to your needs in finding your next apartment! Save time and money by using our free service. Direct ph.# 469-713-3468 Ask about rebate offer! Full Review ▶

08/28/08
Resident

I have been living on the property since May 08 and was unhappy from day one. The property is on a steady decline. I meI an to the point where the police and constable are on the property daily. The residents… Full Review ▶

08/21/08
Resident

Do not rent here! I have lived here for 1.5 years and it is one problem after another. The staff are worthless! My upstairs neighbor was arrested for beating his wife! They are so noisy we can't sleep at night. Many… Full Review ▶

08/09/08
Resident

Parking sucks for guest. The noisiest place I ever lived. I had to upstairs Neighbors that I called the police 5 times on due to crashing sounds, lover fights, loud tv's, loud music, and a dog that bark non stop for… Full Review ▶

07/30/08
Resident

Well we have lived here 4 years. When we first moved in, it was nice. The last couple of years we can get NOTHING fixed, and I am not even kidding. We haven't had a working dishwasher in about 5 months,… Full Review ▶

07/28/08
Resident

Well I just wanted to respond to the recent events that have taken place at Santa Rosa. I believe that the staff just does not care. When I moved in I was never informed by anyone on the staff that this… Full Review ▶

07/22/08
Resident

I can't believe there has not been more info on the "robberies". What are they required by law to inform us of? That is the first flyer I have seen, we should get them when cars are stolen or broken into.… Full Review ▶

06/07/08
Resident

This apartment complex is a nightmare!!! I'm out as soon as I can. Here are the problems: - They take Section 8 and don't disclose it. When I visited, it was early on the morning and everything seemed ok, but check… Full Review ▶

06/02/08
Resident

This place has become a joke! 2 robberies with one a sexual assault? and the flier makes it out to be no big deal as if its not serious! I looked at the crimes commited here on the stats thing with… Full Review ▶

04/25/08
Resident

I moved to Santa Rosa 7 months ago because the location is great for my commute to work, but I have since found that everything else about it is horrible!! The property is trashy and unkept, and the interiors (although well… Full Review ▶

03/04/08
Resident

To check the crime stats directly from the Irving Police Dept. database, do the following: 1. Go to http://cityofirving.org/police/crimestats/crime-stats-list.html 2. In the drop down arrow next to "Search for" select "Street Name" 3. In the empty box right below that, type… Full Review ▶

02/21/08
Resident

These apartments are the worst by far I have ever lived. I can't even count on one hand how many things have needed to be fixed in my apartment I have just moved in in December 08. The maintenance is horrible… Full Review ▶

01/07/08
Resident

I've had a person enter my apartment WITH A KEY around midnight. It was scary. Yes, management changed the lock the next day no charge...but why did this happen in the first place? Are locks not changed when people move out?… Full Review ▶

12/14/07
Resident

I've lived here for 2 years and this place went straight down. Come see this place on the weekend especially at night and you will understand. This place after the sun goes down on a weekend is pure hell. You have… Full Review ▶

12/13/07
Resident

I heard about these reviews and thought I would take a look at them. Mostly, they are very unfair. No, Santa Rosa is not some perfect place, but it is definitely the nicest place I have found for the amount of… Full Review ▶

12/09/07
Resident

I've been at SR for 2 years and I can't wait to leave. The complex was nice when I moved in, but the quality of resident AND staff has turned poor in the last year. The multiple mention of wildlife is… Full Review ▶

12/01/07
Resident

I was happy to move in a month after I signed the contract. i like the layout and thought it was quite cozy. BUT, once we moved in, there was a damn mushroom growing on the 3rd floor bedroom! a garden!?… Full Review ▶

11/23/07
Resident

I've lived here for 3 years. My husband and I are just your regular, working, family people. We live close by the office. I've never had an issue with anything being stolen or broken into, I've never had issues with "scary… Full Review ▶

11/14/07
Resident

Has anyone else noticed that even with the negative reviews this apt. complex always seems to maintain a steady 29% rating??? What's the deal with that? Mathematically I'm not sure how the majority of the reviewers on here have rated it… Full Review ▶

11/13/07
Resident

The Santa Rosa Apartments has a new trash policy which is horrible. Tenants are supposed to set their trash out on specific days however no one follows the rules - this results in trash littering the complex everyday. As the trash… Full Review ▶

11/13/07
Resident

The aforementioned problems could be gone but there would still be problems as there are in any complexe's. I live here and there are problems but they're not out of control. The kids running around, yelling and screaming? hey kids are… Full Review ▶

11/11/07
Resident

Is it just me or has anyone smelled the raw sewage by the back exit? It looks like a pipe is overflowing with raw human waste back there. Go check it out yourself I am not lying - pure nasty. Full Review ▶

10/17/07
Resident

Watch out, this place doesn't tell you that it is Section 8 until after you sign the lease. After I signed the lease I saw all the signs of Section 8: children walking around after midnight with no shoes or cloths… Full Review ▶

10/17/07
Resident

I can't say I am moving on up cause thats all I could get trying to stay in irving that wasn't soo gangsta. I don't have roaches (not yet), but I do have squeaky floors. I don't know about the kids… Full Review ▶

08/14/07
Resident

Horrible place unless you like fire ants and bugs in your apartment. There is trash all over the breezeways and it stinks. Lacking grass so anytime it rains there is mud everywhere! Stay away!! Full Review ▶

08/04/07
Resident

are you kidding???? staff tells me that the managr cindi is to busy to talk to "us residents". this new manager they put here is a joke. i miss the old one ray ann. at least she would talk to me… Full Review ▶

07/27/07
Resident

I would highly reccomed this apartment community to anyone wanting an atmosphere of peaceful, safe, clean living. The management and office staff are courteous, kind and so very helpful. The maintence staff is quick to respond and accomidate the tennats here.… Full Review ▶

05/15/07
Resident

I've read these reviews and I must agree, Santa Rosa is the worst. My husband and I have paid our rent every month on time for the past two years. We ourselves have been written rude, demanding letters from the office… Full Review ▶

05/10/07
Resident

I've lived in Santa Rosa for almost 4 years now, and I've had some good and some bad experiences.

I first lived in a first floor 1BR for about 3 years. I really never had any trouble there. There were a couple… Full Review ▶

05/04/07
Resident

I've lived in worse places, but not for this much money.
In general, the policy seems to be to paint over damage rather than actually fix it. The previous tenant's pet had chewed some of the wood trim--this was painted over.… Full Review ▶

04/24/07
Resident

Santa Rosa is a GREAT place to live, I've been here for over 5 years and hope to never move. We have a great pool, trash pick up and a good staff to solve the maintanence problems. COME LIVE WITH ME.… Full Review ▶

04/07/07
Resident

I support this review wholeheartedly. I lived there for 3 years; 3 years too long. During that time I too had to contend with the same annoyances; roaches that seemed to move in and out with each nasty, leaving trash in… Full Review ▶

03/20/07
Resident

I lived there for 3 years; 3 years too long. During that time I too had to contend with the same annoyances; roaches that seemed to move in and out with each nasty, leaving trash in the hallway neighbor; loitering in… Full Review ▶

02/27/07
Resident

If you have any regard for the environment you live in, then NEVER sign a lease with Santa Rosa Apartments. We will be moving out as soon as our lease is up...if not before, and this is why. We have paid… Full Review ▶

02/20/07
Resident

I'm very surprised by all these reviews. I have lived at Santa Rosa now for over a year, and have enjoyed my experience. I even renewed for another 12 months. The staff seems very nice, and helpful. I plan on living… Full Review ▶

02/14/07
Resident

The title says it all. It's painfully obvious that Santa Rosa employees both in the office and out plug their crappy complex with positive reviews. This place is a Section-8 dump and the office staff are some of the rudest bunch… Full Review ▶

02/14/07
Resident

I lived at Santa Rosa for 3 years and I loved living there. The grounds were pretty, my neighbors were nice, and the office staff was always friendly to me. Everytime I needed something the Manager and assistant manager were always… Full Review ▶

01/16/07
Resident

I really enjoy my apartment. It is very nice here. My friend is moving here too. Full Review ▶

12/30/06
Resident

las colinas ghetto. only trash loves this place. Full Review ▶

12/28/06
Resident

This community is a dump. Poor managment and maintance. For what you pay you are getting screwed and can find so much better in the area. Full Review ▶

12/11/06
Resident

When you first get here you think everything is wonderful and the staff is great. Yeah Right. My first two weeks here, I saw people outside on they're cars having sex, cats everywhere, dogs shitting all over the place. Wheres the… Full Review ▶

12/05/06
Resident

I have been a problem resident to say the least. Sometime my pay gets messed up and I get late on my rent. The bookkeeper is the only person that I will talk to. He has never been disrpectful in anyway.… Full Review ▶

11/28/06
Resident

THE MANGER AND LEASING STAFF IS GREAT, BUT THAT BOOK KEEPER IS HELL HE SCREAM AT U AND TALK CRAZY TO U ABOUT YOUR RENT, HE DON'T HAVE TO TALK TO ANYONE LIKE THAT, THE WAY HE TALKS TO PEOPLE THOSE… Full Review ▶

11/06/06
Resident

My wife and I moved in after we got married and we loved our apartment. We are leaving now for location reasons but we wish we could have stayed. The apartments are well done. The maintaince crew are great and the… Full Review ▶

10/24/06
Resident

I am having so much fun. Thank you. I am very happy. and in love...sh.... Full Review ▶

10/24/06
Resident

All I have to say about this place is "eww". Why would you live here, when you can find a decent apartment in Las Colinas for the same price? Full Review ▶

10/22/06
Resident

Generally I am a good resident. I have not been late on rent except this last month in which I explained my situation to the apartment manager. He proceeded to scream at the top of his lungs into my face that… Full Review ▶

10/17/06
Resident

Santa Rosa is the best apartment complex I have ever lived in. My neighbors are very pleasent and say good morning! My last place was full of snobs. Good choice I would say. Full Review ▶

09/28/06
Resident

Seriously, if you are rating this place a 5 you either work for the office or the management of this apartment complex. All you need to do is drive into this complex to see that it's not worthy of a 5… Full Review ▶

09/22/06
Resident

i just read these reviews and it sounds like I'm living in Oak Cliff. What are you people talking about. The grounds are beautiful and I am very happy here. Full Review ▶

09/01/06
Resident

I have been here for three years, so I feel like I have enough experience to have a fair opinion.

First the good stuff: Maintenance seems to be helpful and nice. I would trust them in my apartment and they fix… Full Review ▶

08/21/06
Resident

The police have been out to this apartment complex more times this past week than I can ever remember. They aren't just patrolling when they're here either, they have their lights going and everything. There are loud parties going on almost… Full Review ▶

08/12/06
Resident

I am moving ASAP. They don't keep their grounds clean. And I had a awful smell coming from my A.C. Their is mold every where, and they cost just as much as other apt. Full Review ▶

08/10/06
Resident

This is the greatest apartment I have ever had. I feels brand new. I am very happy! Full Review ▶

07/29/06
Resident

Ok so I figured this would get your attention. If you see a cat... long hair, grey and white, she has white hair fron her chin to her front two paws, please notify the office. She responds to Tisha, and her… Full Review ▶

07/27/06
Resident

i worked there before and between the drugs and drama forget about it Full Review ▶

06/23/06
Resident

I am loving it here. The office has beautiful
ladies and my apt. is bad ---. Full Review ▶

06/22/06
Resident

I like Santa Rosa apartments. I have read some of the posts on this page, and believe that someone is just lying and malicious. The staff have been helpful, and I have had no problems with safety or maintenance. Of course,… Full Review ▶

05/24/06
Resident

These apartments use to be decent, now they just suck. The management team is the worst. They have courtesy garbage pickup but they should just discontinue that service because garbage is the last thing on their "things to do list". Rats… Full Review ▶

05/09/06
Resident

So, according to the reader who posted under me, if I complain then I've been evicted or something? For your information, I still live at this property but I am very much looking forward to leaving. Here is why.

I have problems… Full Review ▶

04/18/06
Resident

I'm sorry that you, "annabanana" LOL, probably got evicted or something, and "partymatt" or whatever you guys call yourselves. This website is so funny! This is basically a website made to bash apartments not to say the good things about them.… Full Review ▶

04/04/06
Resident

Section 8? Santa Rosa doesn't take section 8. You guys should learn more before posting what you obviously don't know about. If you don't believe me call them and ask them if they take section 8 applicants.

I've lived here 4… Full Review ▶

03/25/06
Resident

I'm fuming mad as I write this. The guy next door to me insists on playing his stereo so loud that I cannot even hear my TV set in the same room. I knocked on his door but he doesn't answer.… Full Review ▶

03/06/06
Resident

this complex has gone section 8 which means it's now filled to the brim with non working criminals who have vast amouts of time to ponder ways in which to steal your property...burglarize your automobile and disturb you at every wakeing… Full Review ▶

03/01/06
Resident

This place looks okay on the outside, but it's got real problems on the inside. Go next door to the Vistas of Las Colinas - they just spent $5 million renovating their units because they actually care about their tenants. Full Review ▶

02/28/06
Resident

The best apartment I have ever had. Been here a year and no complaints!!!!!!! Full Review ▶

02/07/06
Resident

I am a resident at the Santa Rosa Apartments and its not that bad. I have no trouble out of anyone. The people in my building mind there own business. My car has never been damaged and every time I have… Full Review ▶

12/13/05
Resident

Here is the contact info for Bluestone management

Contact: Kara Wright
Address:
13231 Champion Forest Drive Ste 405
Houston, TX 77069
Phone: (713) 783-2400
Fax: (281) 580-4022

TAA
http://www.taa.org/

Email Address to Office of Santa Rosa
santarosaapts@prodigy.net
Full Review ▶

12/13/05
Resident

The good: The apartments do look good from a distance and it's a close distance to many employers in the area

The bad: Trash bins overflow weekly, buildings are built from cheap materials, the office staff is apathetic toward the concerns and… Full Review ▶

11/29/05
Resident

But from a distance they look nice. NOT...Paint doesnt help everything..and what is up with that back in the day trash compactor in the 4" kitchen. I was just looking at apts in the area, and I look at many things… Full Review ▶

11/29/05
Resident

a few members of the staff are nice at times but they go in and out like crazy. guess they got tired of the place.
Mangager is a ----- and the bookeeper looks like a big gorilla -----.
it is not… Full Review ▶

11/19/05
Resident

This is not a safe place to live!!!! This is the second time in a month that we have had to call the police because of domestic violence in or around our building. I am counting the days until we move… Full Review ▶

11/17/05
Resident

The review before this one is a good example of what you can expect by living at Santa Rosa. It was posted by one of the Office staff/management. It sends a clear message to you, the potential renter:

1. They'll treat you… Full Review ▶

11/15/05
Resident

I love Santa Rosa Full Review ▶

10/13/05
Resident

It's unsafe here at night. I expected better being in the middle of a big business district, especially one like Las Colinas, but the dregs of society have settled here and until my lease runs out I am forced to endure… Full Review ▶

10/11/05
Resident

Santa Rosa is nice? Is this the staff saying these things? To the previous author who spoke of the FREE tanning bed, my personal and property safety are NOT worth the $19.99 a month those a saving by using some dirty… Full Review ▶

09/24/05
Resident

Make sure to ask the logic of utility bill prior to move in, it keep changing every other week. If you ask the staff explanation, she got no clue.

Well, folks it is one among so called gated community, but after midnight… Full Review ▶

09/07/05
Resident

Trash, trash and more trash.

When it rained my ceiling leaked. I called the management at least 5 times about it and not once was it fixed.

I complained about the fact that there wasps in my house several times and they… Full Review ▶

08/31/05
Resident

I don't know what people are talking about when they are saying the dumpsters are always full! I NEVER go to the dumpsters-the maintenence does trash pick ups from your breezeway 3 days a week and they always have the trash… Full Review ▶

08/27/05
Resident

For anyone that doesn't know, Section 8 is government assisted living which means the more questionable people can afford higher priced living. This place is a section 8 complex, which means you get the bad with the worse when you move… Full Review ▶

08/25/05
Resident

SANTA ROSA IS A DUMP.!! , LOOK AROUND WHEN YOU VISIT, COME HERE AT NIGHT AND SEE!! TRASH OVERFLOWWS ALWAYS AT THE DUMPSTER, TRASH IN THE BREEZWAYS. IF YOU LIKE OAK CLIFF YOU'LL LOVE IT HERE!! THIS IS GHETTO CENTRAL...COME AND… Full Review ▶

08/05/05
Resident

I can't recommend this place for anyone. The noise coming from the apartment next door and above me is ridiculous. Cheap construction allows every sound to come through. The dumpsters are a horrible mess every time I try to put trash… Full Review ▶

08/01/05
Resident

I moved in a few months ago and it's been really good. My apartment makes me proud. Bringing my friends to my new place make me happy. They all say WOW! Anyway...Thats my 2 cents. Full Review ▶

07/24/05
Resident

I moved into Santa Rosa a few months ago. I have never had an issue with the staff. They've always been very nice and helpful to me. They have thus far been the best part of my experience here.
However- I've noticed… Full Review ▶

07/14/05
Resident

I can not belive what I just saw, a friend ask me to look at this site. She could not belive it. I just finish reading this, goes to tell to you who has too much time on thier hands. I… Full Review ▶

07/04/05
Resident

I like the apartment, the staff is courteous and fine, I haven't had any issues with crime or loud noises.
The only issues I have is that people let their children roam/wander the parking lot (which IMO is stupid) so BE CAREFUL… Full Review ▶

05/17/05
Resident

I'm finding this site to be stupid. I just read some of the stuff on this site and it doesn't add up. I've lived here for 2 years and have had no problems. Some of the information I just read is… Full Review ▶

05/10/05
Resident

After reading the reviews, I have to say that some of them sound like they are coming from a disgruntled tenant. But I can confirm some of the complaints -

Scary looking people come at night here and hang around in the… Full Review ▶

04/15/05
Resident

I LIVE HERE IT'S TERRIBLE, THERE ARE RATS ,TRASH AND LITTER EVERYWHERE EXCEPT BY THE OFFICE AND ANYWHERE A PROSPECTIVE TENANT IS TAKEN!! LANSCAPING IS LOUSY{IF YOU COME HERE WALK AROUND THE PLACE AWAY FROM AREAS THAT FACE THE STREETS YOU'LL… Full Review ▶

04/06/05
Resident

Each 5.0 on here is obviously management writing their own reviews. You have to wonder about an apartment complex where the office staff has to step in and plug the numbers to make the place seem better than it really is.… Full Review ▶

03/29/05
Resident

I don't know what these people are talking about I have lived there two years and haven't had any problems. I think some people who got evicted are just really pissed and making ---- up. Full Review ▶

03/29/05
Resident

Section 8 is right! I don't feel safe here at night so I try to stay indoors. This is because some really shady people have moved in across the hall from my apartment. 2 nights last week the guy living there… Full Review ▶

03/25/05
Resident

Santa Rosa paople wont tell you this, if you need to find out who to call to get the owners name. Do not try the office. They wil NOT tell you. The law is they must tell you if you request… Full Review ▶

03/24/05
Resident

This should be called apartment rantings.com. I have lived there for quite a while and have had NO problem with crime or the threat of crime. Management has been great. My apartment is comfortable. Its like these other people live in… Full Review ▶

03/22/05
Resident

Full Review ▶

02/25/05
Resident

i hate living here, i was in a hurry for an apartment, these were pretty on the outside and had availability and i thought in las colinas the apt area should be great. i was wrong, trash everywhere, section 8, everywhere,… Full Review ▶

02/11/05
Resident

I suspect I'm not the only one in this situation. I leased from Santa Rosa because they looked so nice on the outside. The office was happy to show me around the complex and the model was lovely and quiet, but… Full Review ▶

02/07/05
Resident

i think this place is great but i am suprised at what people are saying about it. i think it is a great place to llive and if you are not happy then just move out no on ee is stopping… Full Review ▶

01/14/05
Resident

I think living close by the office makes a big difference. Next time the "naysayers" move into an apartment complex request an apartment by the office, or look for another apartment. You'll find a big difference I'm sure. Full Review ▶

01/13/05
Resident

They are the ones posting 5's with no comments to get the ratings up.

My experience - loud, noisy tenants whom I've had to call police on several times a week. Police will write tickets if they come out repeatedly for the… Full Review ▶

01/12/05
Resident

I moved in about 2 months ago and I have had no major complaints. My apt.looked great when I moved in. I was concerned when I found this site and read all the negitive comments. But looking at other apts reviews… Full Review ▶

01/06/05
Resident

I've also noticed all these negative comments are posted anonymously.
As a tenant here, I'd really like to know other's experiences here if there's something I've missed. Full Review ▶

01/06/05
Resident

We have been here since August 2004, we've had no issues.
It's quiet, the management has been fine. It could be a bit cleaner, I do NOT like the way the "sloppy tenants" don't clean up after themselves. The trash situation could… Full Review ▶

01/03/05
Resident

Full Review ▶

12/28/04
Resident

I cannot wait until my lease is up. I am one of those people who pay their rent on time yet I feel like they treat me as if im one of those who don't. The office staff is a joke.… Full Review ▶

12/28/04
Resident

I recently moved into Santa Rosa without any knowledge of it being low income. That quickly changed. I see trash all over the place, hear people talking (screaming) in and outside of their apts. I luckily enough, got to experience the… Full Review ▶

12/09/04
Resident

I have lived hear for 2 1/2 yrs and this place has gone down hill quick.

The first yr the place was great, police officer accross the hall, nice clean quite couples all around. Then in the last year this place has… Full Review ▶

11/07/04
Resident

I have lived here for a few years now and watched as it has gone DOWN quickly. When we first moved in we thought the parking was crowded and the walls were thin, but it is an apartment. But now the… Full Review ▶

11/02/04
Resident

I lived there a year was glad to leave. The grounds are not as well kept as when I first moved in and the response of management was a bit under par. The new tenants around my building were pigs and… Full Review ▶

10/17/04
Resident

We have 2 children and have been very happy here.
I've seen the police walking the grounds from time to time, but we haven't had any problems.
There were car break ins where we used to live in a quiet suburb neighborhood in… Full Review ▶

09/22/04
Resident

Hey genius that said there were no police reports for Santa Rosa, learn how to use the internet you idiot. Check out the following link:

http://www.irvingpd.com/crimestats/crimestats_ counted no fewer than 10 police reports on this website for 2004 for Santa Rosa apartments.… Full Review ▶

09/22/04
Resident

I went to see Santa Rosa today actually and was very pleased with what I saw. Since reading all these reviews it has changed my mind a little. Does anyone know of a really good apartment in the Las Colinas/Valley Ranch… Full Review ▶

09/21/04
Resident

When I first moved into this complex I loved it. The staff was friendly and helpful. Now I hate going or having to call the front office for maintenance requests. I used to get things fixed in a timely manner, now… Full Review ▶

09/21/04
Resident


If you go to

http://www.irvingpd.com/crimestats/crimestats_list. type in the street name "Royal" you can check the stats on crimes within the 2900 block of Royal Ln. The most recent info is not up, and domestic incidents are not listed, but it will… Full Review ▶

09/15/04
Resident

Before we made the decision to move in to Santa Rosa, we investigated via the Irving Police Department website. I am hard pressed to believe that they are called out as often as a few people have stated because there have… Full Review ▶

09/11/04
Resident

I disagree with the review below, a month gives you a pretty good idea of how well the apartments fare. But I have another comment about the reviewer below that one who says they have never seen the shady characters hanging… Full Review ▶

09/10/04
Resident

You have lived here a month and you think you have an opinion on this complex worth any salt? Live here for a year and then come back and make these same statements - you won't be able to! These apartments… Full Review ▶

09/03/04
Resident

I have lived at Santa Rosa for about a month and I have not had any of the problems that the other reviewers have mentioned. My building is pretty quiet. I do not here the people living around me. Occasionally I… Full Review ▶

08/02/04
Resident

I moved into this 2 months ago. I personally have not run into very many issues with property management. I had had minor repair issues that have been corrected in a timely mannor. And overall with my appartment and experience with… Full Review ▶

07/27/04
Resident

This place has got to be the armpit of Los Colinas. I would advise you to not just say "no" but "hell no" to this apartment complex. The office staff is inconsiderate and often rude. They have "lost" parcels of mine… Full Review ▶

07/26/04
Resident

I was actually on the staff of Santa Rosa at one point in time....amazing as they seem to be going through agents pretty quickly now. The job that I am currently at is relocating to Valley Ranch so I thought about… Full Review ▶

07/20/04
Resident

I do not see the same things all these people are complaining about. Yes, I've heard a few cars with loud sound systems but only when I'm outside. I'm often out very late or early walking the dog and I haven't… Full Review ▶

07/07/04
Resident

I almost rented an apartment here last December but I heeded the advice of this board and I'm glad I did. I rented an apartment instead at the Ensenada De Las Colinas and have only had a few minor incidents, but… Full Review ▶

07/07/04
Resident

WHOEEVER WROTE TALK TO GOD ABOUIT IT, YOU OBVIOUSLY WORK AT SANTA ROSA TO BE PULLING FOR THIS PLACE. I ONCE HEARD THE OFFICE STAFF RIDICULE A TENANT AFTER THE TENANTS LEAVE THE OFFICE. I HEARD THE SHORT BRUNETTE LADY AT… Full Review ▶

07/03/04
Resident

After reading the reviews on this site I wonder about the education level of some of the people. An apartment community and the staff are only human. What happens after the office closes is not in their control. Apartments are required… Full Review ▶

06/30/04
Resident

My wife and I just moved in two weeks ago. Next week I am going to a lawyer about getting out of my lease and getting the hell out of here. Why? My wife says that while walking out of the… Full Review ▶

06/25/04
Resident

My lease expires 12/31/04, and I will DEFINITELY move out. The calibre of people that Santa Rosa has allowed to move in within the past 6 months is completely ridiculous. Drug dealers, young adults who urinate in theparking lot and leave… Full Review ▶

06/25/04
Resident

we have just recently moved in. It seems nice enough though after reading the reviews i am a little nervous. The echoing is annoying for sure, and upstairs neighbors are always a pain no matter what apartments you live in. the… Full Review ▶

06/16/04
Resident

HI writer of SantaRosaBad.A friend of mine already paid to move into the santarosa.could u please tell me which building u are talking about. Full Review ▶

06/15/04
Resident

Look I realize that some people just can't afford housing, but does that mean that they need to live in Las Colinas and get cheap rent when I (who works hard for my income) pays $1300 a month? These people can't… Full Review ▶

06/10/04
Resident

If you dont believe the stories ask for a police report on the property. I wish I did before I moved in. All properties have problems, but this one has serious safety issues. They need their own police department on site!… Full Review ▶

06/02/04
Resident

Just as I write this, there is currently a situation going on that is worthy of the 6 o'clock news. There is about 13 police cars, negotiators, and a swat team. All this is going on outside of my kitchen window… Full Review ▶

05/30/04
Resident

I have lived here for almost 3 years. The first two and a half weren't bad. In the past six months our entire floor moved out because of the drug using, wife beater that moved in. The apartment complex was nice… Full Review ▶

05/28/04
Resident

Although I've only been here a few months I have no complaints. Management has always responded courteously and promptly to any issues reported. Occasionally I hear the kids outside playing, but they're just being kids. Sometimes hear my upstairs neighbor but… Full Review ▶

05/19/04
Resident

I have lived here since last year and have not had many problems. My neighbors are quiet, I only hear the person above me occasionaly. All my neighbors are super nice. Maintenance has fixed all of my problems in a timely… Full Review ▶

05/15/04
Resident

"I heard they have killer pool partys, cant wait for those!"

Meaning this person can't wait to make as much noise as possible, get sopping drunk and start a few fights with the other residents and tear through the parking… Full Review ▶

05/10/04
Resident

I have lived here for 5 months now. I like it. The office staff is always cool. I heard they have killer pool partys, cant wait for those! I wish the garages where alittle cheaper but over all they're nice. Full Review ▶

05/03/04
Resident

I lived here 3 years ago and the place wasn't that bad. This past weekend I went to visit a friend who lives there and the place has really changed, and I'm not talking about for the better. The people walking… Full Review ▶

04/28/04
Resident

I can´t believe anyone who has lived here would openly defend this place and call it a "great place to live". Here´s my short review:
1. It´s loud
2. The construction is shoddy
3. Walls are hollow and do not trap… Full Review ▶

03/19/04
Resident

By reading the reviews, it´s apparent that 2 or 3 of the negative reviews are by the same person and it´s also very apparent that 2 or 3 of the positive reviews are by the office staff.

I haven´t written… Full Review ▶

03/15/04
Resident

I have lived here about one year and at first things were nice. My guess is that they lowered rent, because in the last 6 months the situation and tenant make-up has changed enormously. Dog owners don?t pick up their dog?s… Full Review ▶

03/08/04
Resident

I have lived here a year and I am out as soon as possible. I am not going to say anything nasty about the management becuase the problems that I have had were solved each time by the staff. Why I… Full Review ▶

03/02/04
Resident

For the past 10 days or so there has been an unbelievably bad smell around the stairwell. It got so bad I felt like throwing up when I left my door so I decided to look around. Lord knows the management… Full Review ▶

03/02/04
Resident

Its quite and clean and I don´t agree with the other negative reviews. I think they are written by the same guy. There are some old men here 40-50 yrs old that dont have anything better to do than drink beer… Full Review ▶

02/25/04
Resident

I moved out of Santa Rosa 2 months ago and today I happen onto this site. I wish I had read the reviews before I got into these apartments because they are not what they seem.

From the outside, they… Full Review ▶

02/17/04
Resident

Buddo you say its a greatplace to live, excuse me but you mentioned thaere are 40 year old drunk person with vomit on their shirt and that spy, i wouldnt like to live in a place like that, i thimk the… Full Review ▶

02/16/04
Resident

This place is an absolute dump!!! There is trash everywhere else, but the designated trash areas. My apartment is infested with gnats and smells like raw sewage. There is mud everywhere. Their customer service skills are totally unacceptable. If you have… Full Review ▶

02/03/04
Resident

This place is an absolute dump. It´s trashy. Any positive review is FALSE - designed just to improve the ratings of this place. Read back over the historical reviews of this apartment complex...all the negativie reviews are true! I can´t stand… Full Review ▶

01/24/04
Resident

ok, but management refuses to do anything about barking dog problem, have to call law enforcement. otherwise excellent place, good gated community. friendly tenants. Full Review ▶

01/21/04
Resident

I moved into Santa Rosa last year from a home. You can not beat this property for the price, square footage, and layout,especially in the Las Colinas area.
They have great maintenance and the office staff is very professional, yet down… Full Review ▶

01/21/04
Resident

I have lived at Santa Rosa for nearly two years and agree with the last few opinions. I have also experienced the muddy pavement and some other minor issues but not to the extent of others here. Maybe I have been… Full Review ▶

01/19/04
Resident

I have lived at Santa Rosa for the past year and a half. For the most part, I have enjoyed the stay. The kids are a nuisance at times, but I think that kids are stubborn and are going to be… Full Review ▶

01/19/04
Resident

I have lived at Santa Rosa for over a year and have had very few problems. The parking could be worked on, but what can you do? Even though I hear my neighbors at points. I never hear them on a… Full Review ▶

01/15/04
Resident

I have lived here for nearly 2 years now. I have observed some of the problems mentioned but not nearly to the degree some describe. I dont understand why anyone would think the positive comments could only be comming from employees.… Full Review ▶

01/07/04
Resident

This place is a dump, and I´m counting the days until I can waive goodbye to the flocks of roaming kids, garbage piles, base thumping through the walls, and the heard of elephants grazing in the apartment above. If you´re thinking… Full Review ▶

01/06/04
Resident

20 people can´t be wrong. I see that a few people have had positive things to report on this site, but either these minority work here, or only lived here on a 6 month lease. It only takes a quick look… Full Review ▶

01/05/04
Resident

It is nice to see that I am not alone in my grievances with this lousy excuse for apartment homes. I have actually gone as far as to file a complaint with the Better Business Bureau and contact someone at Bluestone´s… Full Review ▶

12/26/03
Resident

Hi,
This place is a great mess. As man have told this is like hell in case of the sound.The walls are very thin, at times, i feel i have no walls in between apartments.

I hear people… Full Review ▶

12/02/03
Resident

I lived at Santa Rosa for 6 months and loved every minute here. The office staff was very helpful, the maintenance staff was impecable, and I found the property to always be nice and clean. Some times people have problems with… Full Review ▶

11/25/03
Resident

I HATE IT HERE. THIS PLACE IS SO DIRTY AND NOT WELL MAINTAINED. THEY REALLY SHOULD JUST MAKE IT INTO A LOW INCOME APARTMENT COMPLEX. BUT EVEN THEY DESERVE BETTER.THE WALLS ARE VERY THIN THE GRASS IS MUDDY. THE KIDS DONT… Full Review ▶

11/01/03
Resident

I have read all of the reviews of Santa Rosa and I have to say that with the exception of the ones that were obviously written by the office staff (I love the typing skills and literacy of the youths that… Full Review ▶

10/20/03
Resident

Want to know what hell is like at $1200 plus a month, then Santa Rosa is the place for you!. I hate living here and can´t wait to move. I wish I had come across this web site first, I never… Full Review ▶

08/24/03
Resident

I went to take my kids to the pool on Sunday morning and Santa Rosa had another one of its non family oriented free alcohol parties. There are beer bottles clothes and broken lawn chairs everywhere. There is broken beer glass… Full Review ▶

07/25/03
Resident

...then perhaps you need to re-read them and try to understand that other people have had bad experiences here. Just because you haven´t doesn´t mean the place is without problems. The comments are all in plain English and while some of… Full Review ▶

07/21/03
Resident

I have been in this complex for almost a year now and am waiting to end my lease. The walls a so thin that yoa can lamost hear anything going around. You can hear the toilet flush of your neighbours, people… Full Review ▶

07/10/03
Resident

If you like being treated like crap by teenagers, this is the place for you. The ONLY thing this office staff cares about are throwing pool parties for the "tenants" when it is really for the staff´s frineds. Those little girls… Full Review ▶

06/12/03
Resident

I have found the offic staff to be there for me when I needed them. I am really please with my choice to move here. Before I leased my apartment I was unsure about Santa Rosa because of this site. But… Full Review ▶

05/25/03
Resident

This is a GREAT apartment complex, I have lived here for six months and am going to renew my lease, I don´t understand all of the negative comments, more people with good experiences should comment too! Full Review ▶

05/24/03
Resident

There is never any parking, there is so much mud on the ground you feel like you live in a swamp, and the breezeways have sticky goo and dirt that you have to walk around to get to your door. There… Full Review ▶

05/09/03
Resident

The noise is pitiful. You can hear your neighbors walk, flush the toilet, shut doors, pull their chair out from the table. I know my neighbors get up at 530 in the morning. I hear them. The office staff seem like… Full Review ▶

05/03/03
Resident

I haven´t had severe problems as others but I have had more than enough. I pay too much to live in these apartments for everything not to be nice. My entire apartment is crocked. I can´t cook or even wash my… Full Review ▶

03/11/03
Resident

Just last week I went to report a problem with bees buzzing around my apartment entryway and that little snatch in the office had the nerve to tell me "It´s probably not bees you were seeing, just normal flying bugs." HELLO?… Full Review ▶

02/18/03
Resident

Although I haven´t had as many problems as some others. I find it a bit difficult for the staff to look surprised when you tell them that your walls are cracking all over the apartment. Or for the staff to act… Full Review ▶

02/11/03
Resident

All I can say to your post (!!!!LOVEIT!!!) is a big fat WHATEVER!

I´ve been here a year and a half. I haven´t had as many of the problems as the others who have posted here but I will say… Full Review ▶

02/11/03
Resident

"Why renew your lease if you hate it?" IT"S CLOSE TO WORRK YOU STUPID MORON AND THE MONEY I SAVE ON GAS HELPS ME SAVE FOR A HOUSE UNTIL I CAN GET THE HELL OT OF THIS DUMP!!!!!!!! Full Review ▶

02/06/03
Resident

Well,

I have lived here at This wonderful Place Santa Rosa for 3 years and have yet to see or hear any of my neighbors complain about all the reviews Ive just read. I think that the one review that… Full Review ▶

01/24/03
Resident

I can´t wait to move from here.These apartments are so poorly built.Nothing is ever fixed.You get assigned parking that is about half a block from your apartment.The parking lots are full of dirt and mud and then you have mud all… Full Review ▶

01/15/03
Resident

I lived in this place for 2 and a half years and I can?t imagine anyone ever really enjoying it. The experience was not a good one. So I submit that the person submitting the review below praising the place either… Full Review ▶

12/10/02
Resident

I can´t say enough how displeased I am with this complex. When my wife and I were looking we thought they were so pretty, so nice and quiet. My first clue should have been when most of the help in the… Full Review ▶

11/15/02
Resident

Screw you and your staff, Santa Rosa!!!! I´ve never lived in a place where the office staff is more incompetent and lies as much as they do. This is also not a quiet place to live, but hey if you complain… Full Review ▶

09/16/02
Resident

SANTA ROSA IS THE WORST PLACE, THE OFFICE PEOPLE ARE HORRIBLE AND THE BLUESTONE MANAGEMENT IS HORRIBLE!!!!!!!!!!!!!!!!!! Full Review ▶

09/04/02
Resident

Looks are decieving! The apartments themselves are of poor construction, you can hear all of your neighbors sex lives and arguments. Wiring is bad, hardly any phone connections, limited or no celing fans, nice looking but poor performing appliances. Oh, and… Full Review ▶

08/14/02
Resident

looks nice on the outside and nice on the inside until you try to move in. get ready to have your move in date postponed a few days later because the apartment will not be ready. and forget about the maintenance… Full Review ▶

08/14/02
Resident

I have lived here for a year and a half. My lease is up on 12/31/02 - I am breaking my lease this month because I cant stand it. Ants, roaches, mesquitos and geckos along with every other type of bug… Full Review ▶

08/13/02
Resident

Amen Amen I´m free too. Just moved out after my lease expired and I´m so happy to be free of this place. It´s just a pretty landscape and buildings until you get inside and live there, then the crap starts. I… Full Review ▶

08/13/02
Resident

You?re smoking something, the new office staff is just as incompetent as the old staff. They don?t give a crap whether you live or die as long as you pay your rent on time. The only person worth anything in that… Full Review ▶

07/17/02
Resident

I just moved and I couldn´t be happier to be out of Santa Rosa!! My beef with this place is the neighbors - they throw loud parties, some punk kids race their glass-packed cars through the complex and the apartment office… Full Review ▶

06/09/02
Resident

Management has changed hands in the past year. New management seems unable to handle noise complaints, service requests, etc. Much better when it was managed by Metric. Apts do have a courtesy officer that is an Irving Police Officer. Nice to… Full Review ▶

06/09/02
Resident

Poor construction in this complex and an office staff that´s only there to get a paycheck make these apartments a big waste of money. Full Review ▶

06/04/02
Resident

Please Please do not waste Your money here .
The office is a joke and are terribly unorganized. They are unwilling to work with
you. This place is not worth the rent. Try any other complex in Valley Ranch or Las… Full Review ▶

05/21/02
Resident

When I first moved in I was a little
worried with the office people.They
seemed confused. After moving in I realize
all the people were replaced or something.
I went in and all new faces. Overall the
I am happy. The… Full Review ▶

05/02/02
Resident

THIS PLACE IS A NIGHTMARE. LOOKS ARE VERY DECIEVING. THE COMPLEX IS JUST NOW GETTING DIGITAL CABLE - HOW BACKWARDS IS THAT ? DONT GET ME STARTED ABOUT THE OFFICE - I DONT THINK ANY ONE WORKS THERE! WHEN YOU CALL… Full Review ▶

04/05/02
Resident

We´ve lived here for 2 years and it´s time to move on - finally! It´s been one constant nightmare after another. The biggest complaint I have is the that the management is awful. I´ve complained about noisy neighbors and the office… Full Review ▶

04/02/02
Resident

I urge You to look harder for another apt. community. I can hardly wait until my lease is up in this hell. I have never been so dissapointed with the quality of an apt. complex before.
The walls must be paper… Full Review ▶

02/08/02
Resident

I?m not really sure if the person who wrote the review (read: I love my apartment!!!; dated: 2/1/2002) is legit...or maybe the review is just too pre-mature (move-in date was 1/15 and the review was done 17 days after!) And that… Full Review ▶

02/01/02
Resident

I moved in on 1-15-02. I had no problem.

Everything was ready and waiting for me

when I got here. I am very happy. Full Review ▶

01/13/02
Resident

claimed to have free basic cable, I had ESPN and CNN for 2 months, then nothing. claimed to have free trash pick up, then a charge for it showed up on my water bill. after reporting that it blew out, I… Full Review ▶

01/10/02
Resident

I only lived there less than a year and it was not good. Great location and they look nice from the outside, but the mgmt sucks.
I have a list of at least 20 complaints within my short live there.
Do… Full Review ▶

12/11/01
Resident

If you like INADEQUATE SERVICE then you might want to live here. If you want to know why I don?t recommend this place then read on (this is quite long).


We thought this place was a good pick. We were wrong.… Full Review ▶

09/08/01
Resident

The look of the apartment appealed to us, and we were originally under the impression we were a corner apartment with a view of the sunset from our bedroom window. Instead, the apartment we received faced directly into another building.
Full Review ▶

08/06/01
Resident

Lot of changes (from good to bad) after management change

Water bills gone up, New items appear in utility bill, when you question office staff won´t be nice to you. Give a complaint you will never get a response.
Full Review ▶

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