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Sierra Point Apartments

3800 Portland St, Irving, TX 75038
64%
59
Reviews
64%
Apartment Rating
50%
City Average
06/28/14
Resident

Very friendly staff Elsa and Autumn are wonderful!!! The property has several different functions for the kids on property ( swimming lessons, free snow cones, movie nights). I have recommended this property to several friends because of the convenience of access… Full Review ▶

05/16/14
Resident

I'm so excited to call Sierra Point my home! They have the MOST exceptional staff that make me and all their residents feel like family. Don't take my word for it, just go in yourself and visit Elsa and Autumn...you'll be… Full Review ▶

02/07/14
Resident

There is absolutely no way on God's green earth that anyone could say one negative word about my girls at Sierra Point and be serious! I've lived here for almost 4 years, transferred from a 1 to a 2 to a… Full Review ▶

01/23/14
Resident

Hands down the BEST place to live in Irving! Friendly staff, large apartment, great price, nice neighbors, clean pools, no bugs...who could ask for more in a apartment! Full Review ▶

11/12/13
Resident

moved here from out of state. I looked at other apartments but they played games on fees they charge. Sierra Point Apartments was up front with me and has been a good place to live I have been here for close… Full Review ▶

10/14/13
Resident

Terrible. Infested with Roaches and other critters and the staff doesn't even care. The Manager -------------------**** and doesn't know how to speak to people. She acts all sweet at 1st then when you have an issue with something the 'real her'… Full Review ▶

10/13/13
Resident

I lived in Sierra point for about two yrs and it by far was the worst experience ever.... First off blank is the worst apt manager I have ever met. She is rude and completely unprofessional. The maitence team cannot speak… Full Review ▶

08/20/13
Resident

Best experience in apartments I have ever lived so far ... Knowledgable , helpful and friendly staff ... Superior maintenance staff who gets the job done immediately of your work order ...no problems in parking ... Always ample ...safe . The… Full Review ▶

08/09/13
Resident

Couldn't be happier! I moved from Iowa, which was stressful, but Autumn & Elsa were so friendly and helpful. I'm so greatful that I chose Sierra Point and blessed to call it home. :) Full Review ▶

06/14/13
Resident

Good Apartments! We lived there for 5 years and it has changed drastically. In the beginning it was a 2.5/5 now I would give it a 4/5. The maintenance staff is efficient and you only have to put your request in… Full Review ▶

06/01/13
Resident

OMG!!!! Let me just say the best place to live by far! Not only are we a family but the management staff is the best. They have been amazing since the day me and my family moved in. If your looking… Full Review ▶

05/28/13
Resident

SUPER HAPPY & RECOMMEND- Everyone has a right to their opinion, so here's mine. I'm happy, my brother (who referred me) is happy, my neighbors are happy, people I run into at the pool and laundry are happy, so I can't… Full Review ▶

05/20/13
Prospective Resident

OMG!!! The worst apartment place EVER!!! Apartment is old and disgusting. Don't even get me started about the manager of the place Miss ---------------, so Rude and unprofessional. If you are calling to complain about your apartment, she will hang up… Full Review ▶

05/19/13
Resident

Clearly, by a quick look at old reviews and responses management is actually paying attention to and replying to negative reviews. For me this would bring any positive reviews especially ones putting management up on some pedestal of greatness under suspicion.… Full Review ▶

05/15/13
Resident

I recently moved in and had been looking before , i moved here cause of managemant . They always were polite and quick to answer all my questions . They even returned my calls as I left messages . I dont… Full Review ▶

05/15/13
Resident

I just read the review below and that is the most ignorant thing that I've ever heard. I've lived at this complex for almost 4 years and I ONLY stay at these apartments because of the office girls and maintenance guys.… Full Review ▶

05/10/13
Resident

I have only been in the apartment complex a handful of months and so far I hate it. The first week we moved in we had a bed bug problem and had to throw away beds. When I spoke to neighbors… Full Review ▶

04/30/13
Resident

I have no clue who wrote the review below me... But that is so far fetched and beyond from the truth. I've been living here for a year in a half and never had any complaint about these apartments. It's a… Full Review ▶

04/19/13
Resident

GHETTO! neighborhood kids breaking in apartments, slashing tires, assault with weapons, yell racist names at young children, beat there dogs to death then throw the animal in the dumpster, gun shots. Every time the police are called on these children their… Full Review ▶

04/18/13
Resident

HIGHLY RECOMMEND- The staff is amazing! From the day I walked into the office, those 2 girls made me feel like family. It's only been 5 month's, but I feel confident that I will be here for a very long time.… Full Review ▶

02/25/13
Resident

Sierra Point is a great place to live with friendly staff, constantly working to improve the already good conditions. There is a sense of community and friendship among residents. Whenever there is a noise or safety issue, the apartment staff moves… Full Review ▶

02/17/13
Resident

I've lived here about 9 months now. While there are a few minor things that we've not been able to get addressed, this has been the best complex I have lived at in over a decade. The maintenance team is prompt… Full Review ▶

01/02/13
Resident

I have lived here 5 years and I love it here. The office staff is very professional and maintenance repairs are always done in a timely manner. I have had a 3bdrm, 1 bdrm, and now a 2bdrm. I love to… Full Review ▶

11/07/12
Resident

I've lived in these apartments for almost a year now. I've moved from my original to another apartment due to roommates moving out and the Office Staff at Sierra Point made that transition painless. Every single time I've reported that something… Full Review ▶

07/26/12
Resident

I have this issue that u cant get covered parking yet you entitled to one,we have people who have more than one car in covered parking.I called the office and yet until this moment i still see 2cars belonging to one… Full Review ▶

05/07/12
Resident

I've read some of the postings and these latest are so silly to me. I've always lived in apartments and lived in this one for almost 4 years. I do know that it's almost inpossible to NEVER get bugs while living… Full Review ▶

04/07/12
Resident

We are working on a court case against Sierra Point. Would very much like to hear from others who have had problems with manager, owners, maintenance, and bugs. Send your experiences to jd@jdsones.net. Please include contact info. Thanks Full Review ▶

04/05/12
Resident

I have been living in this place for a while and when my lease was about to end I had a note from leasing office that my lease was ending next month but here's a bIg twist: went to leasing office… Full Review ▶

03/03/12
Resident

I've lived in Sierra Point close to a year now. Management is a complete fraud.Electricity bill is given to the leasing office and they don't let you see your monthly usage. Average monthly electric bill is $300 for two bedrooms. Apt… Full Review ▶

11/19/11
Resident

I have had bugs since the day I moved in. I have not stayed in the apartment more than 7 nights because I am disgusted. It has been a month now and the bugs are still there. I am now taking… Full Review ▶

07/18/11
Resident

In my younger years I lived in some pretty crappy places due to money issues, but I have to say at the $950 a month rent plus utilities averaging $275 this is the absolute worst place I have ever lived. Lets… Full Review ▶

01/01/11
Resident

Bad management. They will be nice to you just to take your money away . They will say, if ur not approved you can keep ur deposit but there is no way of you getting denied. so when they ask for… Full Review ▶

03/06/09
Resident

Is cheap, and yes its a good place to save money.. and the neighborhood is beautiful.. I wish they have the lake very close but they don t . I wish the people who write bad comments have lived close to… Full Review ▶

03/06/09
Resident

Living in the apartments for 2 years now on the 3rd (top) floor. Never had noise problem Never had trouble getting things fixed though the blinds are so flimsy they break easily. Everything was well kept and cleaned. Overall it's one… Full Review ▶

03/01/09
Resident

It s been over the year that I am living in Sierra point new. it seems that only the negative people like to post on this site, so I thought it only fair to give my honest opinion. Apartment living will… Full Review ▶

03/01/09
Resident

THIS IS NOT A BAD PLACE TO LIVE I HAVE BEEN HERE AWHILE YES THINGS COULD BE DIFFERENT! .WHEN I FIRST GOT HERE MELISSA WAS A DOLL SHE TRIED TO HELP ANY WAY THAT SHE COULD. WHEN SHE LEFT THE PERSONALITY(MEANING… Full Review ▶

02/24/09
Resident

I think this is Nice, quiet neighborhood and safe too, that's what I was looking for and found right here. Exceptional maintenance service and never had any problems other than lack of Playing court and Gym. I dont understand why they… Full Review ▶

02/22/09
Resident

I am living in this apartment since October 2008 and till now I dont have any problem but I wish they had a nice playing ground. My kids have to go to Thomas Helly's Playing ground to play, I don't understand… Full Review ▶

02/20/09
Resident

I am living in this apartment since last year and I renewed my contract this month because I think this apartment is affordable and better than some other apartments. Specially, we all know economy of this country is not that good… Full Review ▶

02/19/09
Resident

I HAVE LIVED IN THESE APTS FOR 3 1/2 YEARS I HAD A LIL PROBLEM AT FIRST WITH MELLISA AND THE MISSING MONEY ORDERS MY FIRST APT 105 WAS GREAT I WORKED AT THE AIRPORT MY SON WENT TO SCHOOL ACROSS… Full Review ▶

11/13/08
Resident

I have seen the new office Manger Tammy looks like she is on some type of substains (my oberervation only) She can't look you in the eye is always moving around and very forgetful !!!!!! when you need to speak to… Full Review ▶

11/11/08
Resident

Light bill $480 a month.... No insulations, windows have no weather stripping (poor installation). They removed the only park for kids to play; thus, kids are playing in the damn streets. The apartments have roaches. The people who supposed fix problems… Full Review ▶

11/05/08
Resident

Read the comments of the negative remarks. Everything they have written is true. Also keep in mind, mgmt has this habbit of coming on this website and writing positive, glowing reviews. The main concern, the electricity is extremely high. The apts… Full Review ▶

11/05/08
Resident

The last writer must not have gotten her first electric bill! Look forward to paying extremely high electric bills where they will refuse to work with you on a payment arrangement. Although, they failed to pay the water bill for the… Full Review ▶

10/06/08
Resident

Just dont know enoguh about this new Managment team, will be writting back soon. Full Review ▶

08/05/08
Resident

I LIVE IN THE APARTMENTS THEY COULD USE SOME WORK ON THERE AIR CONDITIONING .THE OLD MANGER MELISSA LEFT THE COMPLEX AND THE NEW MANGER IS TAMMY SHE IS OK .HER OFFICE HELP NARAD OR WHATEVER HER NAME IS AN ---… Full Review ▶

07/09/08
Resident

BAD, BAD, BAD. Any review with a 4 or 5 ratings are done by the staff of the complex. This place is bad all around. Poor maintenance High Electricity Bills No Insulation within the walls, you can hear everything Lack of… Full Review ▶

07/24/06
Resident

the office people are rude and will lie right in you face but management claims to be so christian oriented...yea right..that's how they bate you in. Full Review ▶

02/27/06
Resident

The pictures on there website look nothing like the REAL apartments. The playground area looks a mess, with trash everywhere. (It doesnt even look nice enough for the kids to even play on or touch) I've had so many problems with… Full Review ▶

08/15/05
Resident

From what i last heard, the management was on a mission to write good reviews on here. Sierrs point is a -------- place and the manager Heather and Vivian need to be fired in case they are not fired yet.

They are… Full Review ▶

03/18/05
Resident

The grounds are always clean and the office is always willing to help. The only reason i am moving is because i bought a house, if i had not i would stay. I have frinds that stay here and they are… Full Review ▶

02/03/05
Resident

i like the office staff they are very helpful.they went above and beyond for me. i just signed a year lease here. Full Review ▶

06/24/04
Resident

I live at Sierra Point and feel it is better than most. The grounds and landscape are nice. The office staff, especially Vivian and Heather have always been great. Some people have unrealistic expectations in regards to living standards. I mean… Full Review ▶

06/21/04
Resident

When i first entereted the apartment complex to sign the lease the STAFF was soo awesome that i was soo happy. Once I signed the lease the true colors came out. The office MAnager Heather was very rude and once when… Full Review ▶

03/03/04
Resident

Lived there Full Review ▶

07/11/03
Resident

I lived there in 1998-99 and always paid my rent on time. In October of 99 I paid on the 2nd and have a front/back copy of my check showing they cashed the check on the 4th. On the 9th I… Full Review ▶

11/19/02
Resident

I do not know what the other reviews are talking about. I lived in a great apartment that was huge. I never had any problems with service or the staff. My work orders were done fast and I didn´t have a… Full Review ▶

04/02/02
Resident

Starting my second year here. Trying to figure what is worse....moving or staying. The comment posted before this one is exactly correct. In addition to the other complaint when maintnence is completed it is shody work and poor quality materials. Also,… Full Review ▶

01/25/02
Resident

The Managment provided false information about the parking lot being kept free of oil. Residents are constanly working on their cars in the parking lots.


All of the glass (windows/sliding doors) have old and leaking molding. Front door does not latch… Full Review ▶

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