The Gallery at Katy
#17,997 #39 #3,047

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The Gallery at Katy

1007 S Mason Road, Katy, TX 77450
(81 Reviews)
$1,010 - $1,355/mo
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Floor Plans & Pricing

1 Bedroom

A3R

1 Bed, 1 Bath | 660 sq. ft.

$1,030 - $1,075

3 Available Units

See Floor Plan Details

A1R

1 Bed, 1 Bath | 580 sq. ft.

$1,010 - $1,055

2 Available Units

See Floor Plan Details

A2R

1 Bed, 1 Bath | 637 sq. ft.

$1,030

2 Available Units

See Floor Plan Details

A4R

1 Bed, 1 Bath | 658 sq. ft.

$1,040 - $1,050

2 Available Units

See Floor Plan Details

A5R

1 Bed, 1 Bath | 707 sq. ft.

$1,085 - $1,105

2 Available Units

See Floor Plan Details

2 Bedrooms

B5R

2 Beds, 2 Baths | 960 sq. ft.

$1,340 - $1,355

3 Available Units

See Floor Plan Details

B4R

2 Beds, 2 Baths | 939 sq. ft.

$1,320

1 Available Unit

See Floor Plan Details

B3R

2 Beds, 2 Baths | 935 sq. ft.

See Floor Plan Details

B2R

2 Beds, 2 Baths | 874 sq. ft.

See Floor Plan Details

B1R

2 Beds, 2 Baths | 825 sq. ft.

See Floor Plan Details

3 Bedrooms

C1R

3 Beds, 2 Baths | 1,133 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

D-
D-

Renter Ratings

C

Review Ratings

Noise

5.0

Grounds

1.0

Safety

1.0

Office Staff

1.0

Maintenance

1.0

Neighborhood

5.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

F

Number of reviews in the past 365 days

1

Manager’s Review Engagement

F

Percentage of reviews responded to

0.00%

Manager’s Review Reply Time

F

Average time to respond to reviews

N/A

View Community Timeline
View Community Timeline

The Gallery at Katy Reviews

(81)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident 2023

8/8/2023

The most horrible place to live in Katy.

Horrible place to stay. They have roaches and doesn’t fix anything. The gates were promised to be fixed when I moved in but they are still broken. The pool is always dirty so kids can’t even enjoy it.… See More >
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    anonymous

    Resident 2022

    12/19/2022

    You Get What You Pay For

    Rent is super cheap, but so is everything else. Painted (and peeling) countertops, shower tiles, cabinets, the dishwasher, the sink stopper, holes, cracks, rust, mold, cobwebs, and even a coin on our windowsill. Expect water damage under your sink cabinets. Also expect roaches. And bedbugs.… See More >
      Review Author Icon

      anonymous

      Resident 2020 - 2022

      8/31/2022

      Absolutely terrible apartments and extremely rude and cantankerous stafr

      Read the reviews. Trust them. Don't live here. Didn't want to review until I got my security deposit back, did not trust upper level management to send to me. The leasing office doesn't care for you. Once you've bought into their smiling faces and lease… See More >
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        anonymous

        Resident 2021 - 2022

        8/31/2022

        Terrible treatment of residents and are not clear about ongoing issues

        Horrible Apartments. Management and the towing company are working together to tow residents cars at night. They do not warn you either. There is a reason this place has 1 stars. Beware!! Disgusting management and treatment of guests!!!

          Review Author Icon

          anonymous

          Resident 2017 - 2022

          6/18/2022

          There is no insulation at the Gallery at Katy

          I’ve been receiving $300 and $400 electronic bills. This is a lot for an apartment. I’ve been doing everything I can to block windows cut all forms of heat from entering into my apartment. I just happened to look in the attic and found it… See More >
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            anonymous

            Resident 2022

            1/18/2022

            I applied in December and my whole process went smoothly. My apartment had minor details that needed to be fixed but maintenance fixed my issues within a few days. The office staff was so friendly and helpful. I travelled from California so I was unsure… See More >
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              anonymous

              Resident 2021

              11/4/2021

              I have been living in this residential complex since August and what a headache with the Administration and the infrastructure of the apartment. When they showed it to me, they gave me an estimate for a 1 bedroom ground floor apartment that included a washer… See More >
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                ladyshea11

                Resident 2017 - 2021

                5/31/2021

                I lived at this complex for 4 years and went through 3 ownership transfers. I don’t know how I lasted so long but with each new management transition, a person hopes it will get better. That never happened. I had five water leaks while I… See More >
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                  anonymous

                  Resident 2021

                  5/12/2021

                  was laughed at when I complained that I had no hot water for 2 days.....from Saturday afternoon until Monday.....did not appreciate that at all next time I guess I will ask them which apartment I can fgo take a hot shower in. we should not… See More >
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                    anonymous

                    Resident 2019 - 2021

                    2/21/2021

                    Today (02/21/21) marks 7 days with out water in these apartments, I called yesterday and they said we would have water within 3 hours, faucets trickled for 45 minutes then didn't have water after that, but we will still have to pay that water bill… See More >
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                      anonymous

                      Resident 2019 - 2021

                      2/18/2021

                      Staff doesn't answer phones or reply to emails. This is not just during this disaster this as long as I have been here. We have been in our apartment 3 days with no running water and the heater went out after the power was restored… See More >
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                        anonymous

                        Resident 2017 - 2019

                        9/27/2019

                        They never answer the phone and I have been ignored multiple times when walking into heir office. The customer service here is very poor or nonexistent. Nothing like when I first moved here. There was a hole in the gate hat they took forever to… See More >
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                          anonymous

                          Resident 2019

                          8/13/2019

                          I have been calling numerous times no one answers the phone ever and I am unable to leave a voicemail either, so no reason to advertise the phone line if the consumers can't get a hold of someone. I have also been to the front… See More >
                            Manager

                            8/20/2019

                            The Gallery at Katy
                            We're regretful that you feel this way. Each member of our team strives to carry themselves with high degrees of respect and professionalism and we apologize if this has not been reflected in your experience. We would appreciate the opportunity to improve upon our original communication going forward so please give us another chance and give us a call to schedule an appointment with a member of our team at your convenience. We hope to assist you and resolve your concerns soon. Thank you.
                            Review Author Icon

                            Vicki_E

                            Resident 2018

                            9/5/2018

                            There is roaches all over the kitchen. They lost my check to pay the rent in September. Now I'm stuck paying the late fees and the extra days they took to let me know. There is a fee to pay your rent online. It's not… See More >
                              Manager

                              9/6/2018

                              The Gallery at Katy
                              We're sorry to hear about this miscommunication, Vicki! Our team would be more than happy to sit down with you to ensure that we are all on the same page regarding your recent payment. Please find a moment to stop by the office, thank you!
                              Review Author Icon

                              sandrell97@gmail.com

                              Resident 2018

                              4/15/2018

                              Regarding the apartments response to my post titled "Run" What exactly happened??? I'll tell you what happened... The downstairs neighbor complained about her ceiling leaking four times and four times you all came over right after I had gotten out of the bathtub, a couple… See More >
                                Manager

                                4/11/2018

                                The Gallery at Katy
                                While we appreciate your feedback, Sheritha, we would like to clarify some details of your review, as we do not think these characterize our community correctly. Your apartment has unfortunately flooded multiple times due to the bathtub overflowing. This happened often enough during your residence that the apartment below you is now unrentable. Due to the multiple conversations we have had with you about how to resolve the problem, we are charging you for the necessary sheetrock repair. Finally, we were not made aware of any roach issue in your apartment, nor have we had any complaints of brown water. If you would like to talk more about these issues, you can always give us a call or come by the office and we would be happy to speak with you. Thank you.
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                                RobertP12

                                Resident 2017

                                11/13/2017

                                Me almost been living here 3 weeks now so far we are in joying living here the only problems we had is Parking when we live up front I shouldn’t have to go all the way to the back to the last apartment building in… See More >
                                  Manager

                                  11/14/2017

                                  The Gallery at Katy
                                  Thank you for taking the time to share your thoughts with us. We're pleased to hear that you are enjoying your decision to call The Gallery at Katy home and that our dedicated team has been so helpful to you. We will certainly take your feedback into consideration moving forward and hope that you'll let us know if we can be of assistance to you in the future.
                                  Review Author Icon

                                  anonymous

                                  Resident 2015 - 2016

                                  3/13/2016

                                  The apartments now having this new owner will hopefully help with all the problems we had. I already see some good changes.

                                    Review Author Icon

                                    anonymous

                                    Resident 2013 - 2016

                                    1/14/2016

                                    I moved here and had nothing but trouble since. The nicest thing about TF@K is the office. Plugs are loose, have yet to be repaired. Markings are still on the wall from previous renters, Roach infested (Their pest control is a joke), roof leaks that… See More >
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                                      ar3rbuchan

                                      Resident 2015

                                      10/5/2015

                                      Do Not Move here!! Infested with Roaches. I expected a lot better. Was told one thing and turns out to be the other. Renter beware.

                                        Review Author Icon

                                        brianpmt

                                        Resident 2015

                                        11/10/2015

                                        This place is a DIVE!!!! Don't deal with the ----- in the office that sits to the right from the front door. They are all terrible but she is absolutely the worst!!!!!! She does as little as possible and refuses to help… See More >
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                                          m02stephens

                                          Resident 2015

                                          8/2/2015

                                          I'm a current resident, since February 2015. Huge mistake, after 6 visits by pest control, roaches finally r gone. I told them this carpet is disgusting and wasn't cleaned, office said it was. I literally brought them canister with the dirty rug water from me… See More >
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                                            anonymous

                                            Resident 2013 - 2015

                                            7/12/2015

                                            I have been residing in the Apartments at Katy since Fall of 2013. I would never recommend this housing community to anyone. In my time here I have personally experienced black mold in my bathroom, waited nearly 3 weeks for this issue to be resolved… See More >
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                                              SierraTaylor77

                                              Resident 2015

                                              7/1/2015

                                              I moved out of Governors Place subdivision in early June. I had to move out quickly because my home sold really fast. Since I wasn't ready to move that quick, I had to look for an apartment right away that was close to… See More >
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                                                anonymous

                                                Resident 2015

                                                6/17/2015

                                                Worst apartments ever to live in. When we 1st moved in the apartment was not clean at all. It looked like if the people that used to rent the apartment before had just moved out n the office just left it as is n… See More >
                                                  Review Author Icon

                                                  anonymous

                                                  Resident 2013 - 2015

                                                  6/11/2015

                                                  Word of advice: stay far away from this place! Rats, roaches, water leaks are among the most problems in the apartments. There is black mold in the walls and in hidden places which can cause medical issues! I know because I was exposed to these… See More >

                                                    Features & Amenities

                                                    Parking
                                                    • Preferred Parking Spaces
                                                    Pets
                                                    • Dogs Allowed
                                                      Restrictions: Please call our Leasing Office for complete Pet Policy information.
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Restrictions: Please call our Leasing Office for complete Pet Policy information.
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Basketball Court
                                                    • Fitness Center
                                                    • Picnic Area
                                                    • Pool
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                                                    Leasing

                                                    The Gallery at Katy offers newly renovated apartments for rent in Katy, TX, near Cinco Ranch. Our community offers a great variety of spacious one, two and three bedroom apartment homes that are perfect for the whole family. Enjoy coming home to fabulous Gallery at Katy apartment features that include electric kitchen appliances, private patios, ceiling fans, pantries, tile floors and so much more! Some apartments even come with relaxing fireplaces providing you with a comfortable ambiance right inside your home.More than an apartment, we provide you a home. To tour our community or to learn more about our floor plans, contact The Gallery at Katy today.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 81 number of votes by renters, The Gallery at Katy is currently rated 2.2 out of 5 stars.
                                                    The Gallery at Katy is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    The Gallery at Katy is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    The Gallery at Katy is rated 5/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    The Gallery at Katy is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    The Gallery at Katy is rated 5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    The Gallery at Katy is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Dogs Allowed
                                                    Restrictions: Please call our Leasing Office for complete Pet Policy information.
                                                    Cats Allowed
                                                    Restrictions: Please call our Leasing Office for complete Pet Policy information.
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Check Availability

                                                    The Gallery at Katy

                                                    March 2024

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                                                    The Gallery at Katy is a 580 - 1,133 sq. ft. apartment in Katy in zip code 77450. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,010 - $1,355. Nearby cities include Fulshear, Richmond, Brookshire, Cypress, and Sugar Land.

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