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Lakes of Stone Glen Apartments

300 Bourland Road, Keller, TX 76248
Website
31%
Rent at Lakes of Stone Glen Apartments and get a $200 reward from ApartmentSearch
32
Reviews
31%
Apartment Rating
76%
City Average
07/15/14
Resident

I am sad to say that this apartment is CRAP due to I just recently signed a lease here and I am over priced for the basic appliances that they put in this apartment. You would think for the amount that… Full Review ▶

Manager Response
06/09/14
Resident

I saddens me to say that I am having to leave my apartment at the Lakes of Stone Glen after 4 years. After living here for 4 months, I discovered that I had cancer. The apartment staff has bent over backward… Full Review ▶

Manager Response
01/23/14
Resident

I have several complaints on the quality of these apartments #1. We live upstairs, I don't believe there is any carpet padding under our carpet, very noisy when walking around. #2. Walls may have been made out of crackers, and wall… Full Review ▶

Manager Response
11/21/13
Resident

We recently moved into Lakes of Stone Glen and have been pleased with the overall experience. The staff has been great, very professional and attentive to our needs. We had a few repairs that were addressed very quickly. It's relatively quiet,… Full Review ▶

Manager Response
11/02/13
Resident

I have lived here for four months now. I'm not sure why all of the reviews are so horrible because I have had a great experience. I heard there was a recent management change. The office staff is very nice. They… Full Review ▶

Manager Response
07/30/13
Resident

The apartments and grounds are clean, but they make promises the staff do not plan on keeping. They will tell you things like we are fixing our putting green, never happens. We are putting in a dog park, never happens. We… Full Review ▶

Manager Response
01/01/13
Resident

Lived here almost 2 years--PLEASE READ! My wife and I along with our son decided to move here almost two years ago. It wasn't our first choice, but it was the only place that was in our budge and accepted dogs… Full Review ▶

10/24/12
Resident

by far the worst apartments I have lived at in some time. Maintainence might as well not even be maintainence. They managers are never around they just argue with you and/ or laugh if you have a problem. They might look… Full Review ▶

07/31/12
Resident

The management is not the best. When you try and get something fixed it takes a long time to get fixed. They raised the rent but it doesn't seem to be a nicer place. I do not like the teenagers coming… Full Review ▶

04/26/12
Resident

When I first moved in, it was a lovely community. It seemed that the management team was really interested in working with the tenants to guarantee a lasting relationship. But, when the managemtn company changed, the honeymoon ended. The manager was… Full Review ▶

08/15/11
Resident

Avoid this place, especially if you have kids. There are druggy teens everywhere, especially at the pool. The apartments are crappy and half the ACs don't work. STAY AWAY!!!! Full Review ▶

06/21/11
Resident

We moved out and they charged us an outrageous move out fee. We disputed the charges but paid it anyway just to make it go away. They cashed my check and Still sold it to collections as unpaid. In their letter… Full Review ▶

03/30/11
Resident

This is absolutely THE WORST apartment-home experience I have ever had. The management is terrible; they are extremely rude and will nickle and dime you to death. The gym is tiny and their 2 pieces of equipment are always broken. The… Full Review ▶

03/15/11
Resident

Lived here for a year, and can't wait to get out. The management changed a couple months ago and they aren't at all as nice as the previous management. The maintenance guys are very sweet and actually care. The gym/workout area… Full Review ▶

07/23/10
Resident

We were in a bind and needed an apartment in less than a month. Staff at Lakes of Stone Glen were so helpful and treated our situation as though it was their personal mission to satisfy our needs, especially -----! We… Full Review ▶

07/20/10
Resident

Maintenance has always been great with --------------. But since the --- management took over they have brought on a very rude tacky maintenance guy, who is suppose to be "In Charge" named -----! He is very rude and arrogrant , and… Full Review ▶

05/02/10
Prospective Resident

Hey everyone, please do not take what the most recent review says as truth. I don't know about move out since I'm just moving in this June but the people who work there right now are very nice. They knew their… Full Review ▶

05/06/08
Resident

Make sure you do not move here! They charge you so much once you move out and I am now going through law suit with this complex! BEWARE!!!!! Could ruin your life with this amount on your credit!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Full Review ▶

01/18/07
Resident

I have lived here about 7 months, staff are great, even the maintainance is super fast. Very clean & good neighbors. I think the only thing I don't like is the mailbox is too far ........ Full Review ▶

07/18/06
Resident

I just moved in a month ago and really love it. The office staff was very friendly and organized. The property is always so quiet. I love it and would recommend it to anyone. Full Review ▶

04/27/06
Resident

its ok, but with crime in area,was becoming un safe.
management would try but sometimes others in office did not know what the other was doing,and could not always get a straight answer, Full Review ▶

03/29/06
Resident

The new managemanet is great! They respond to any issues and are easy to talk to. If the old manager would not have been fired I wouldn't still be here. I am very happy with the improvement of the property. Full Review ▶

01/14/05
Resident

From the outside these apartments look great. The reality is, they were poorly made and are very cheap. After 2 months of living in my apartment, it looked like I had been there for years. Cliff is nice, but scattered brained.… Full Review ▶

01/11/05
Resident

The management is the worst ever! If you talk with anybody take a tape player, if you take a document in have someone sign for it. If it does not benefit them, they do not care. If you more in?GOOD LUCK!… Full Review ▶

07/13/04
Resident

Beautiful Apartments Full Review ▶

06/13/04
Resident

There are literally 13 people living next door to me. I think they are a cult. I told the leasing people 3 weeks ago and still nothing has been done. I can't sleep due to their chanting. Three more months to… Full Review ▶

05/28/04
Resident

does anyone agree the office staff has turned into an old folks home? where do they get these people from? it's gone from really bad to unbelievably worse. it's really too bad that good help is hard to come by. the… Full Review ▶

05/25/04
Resident

I moved in and guess what? MOLD! They came in and put dehumidifiers in all the apartments. I have to listen to an awful loud noise constantly. I have to agree the staff is incompetant. There's always trash everywhere. I'm definitely… Full Review ▶

05/12/04
Resident

I have never received such poor customer service. Every other month you have a new Apartment Manager and new office staff. Nobody communicates. Full Review ▶

02/10/04
Resident

They have been great. The apartments are beautifully kept up. Neighbors are not noisy. The staff has transitioned and is still excellent. Full Review ▶

09/22/03
Resident

I lived at LOSG from Oct-01 to Sept-03. My apartment had a 750sf/1 bdrm with garage. There has been some staff turnover but several key people have been there for over two years.

I have been really impressed with the… Full Review ▶

03/31/03
Resident

I have lived at Stone Glen for almost 2 years now and have loved it!!!! I´ve had the most perfect service, everybody in the office has been the sweetest on any matter that has happened. The maintenance, even better, very prompt… Full Review ▶

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