What is epIQ?
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFactsā¢
Community epIQ Grade
Renter Ratings
Review Ratings
Noise
1.0
Grounds
1.0
Safety
1.0
Office Staff
1.0
Maintenance
1.0
Neighborhood
1.3
Survey Ratings
SatisFactsā¢ Tour Survey
SatisFactsā¢ Move-In Survey
SatisFactsā¢ Maintenance Survey
SatisFactsā¢ Renewal Survey
Review Count
Number of reviews in the past 365 days
3
Managerās Review Engagement
Percentage of reviews responded to
100.00%
Managerās Review Reply Time
Average time to respond to reviews
5.67 days
Sort:
anonymous
Resident ā¢ 2019 - 2023
8/27/2023
Honest review of The Jaxon in kingwood Texas
Lived in that community for over 4 years and the state of management is just shocking. when the community name was harbor view it was an amazing place to live then everything changed after they named is the Jaxon. Dirty hallways, found human feces inā¦Ā See More >8/31/2023
anonymous
Resident ā¢ 2021 - 2023
8/8/2023
DO NOT MOVE TO THE JAXON
BUGS: Regardless of how clean you keep apartment, there will be HUGE cockroaches inside, and outside in the entire hallway. We had to call pest control several times to come spray the apartment, and we still had cockroaches, spiders, and other creatures that we haveā¦Ā See More >8/15/2023
anonymous
prospective ā¢ Visited 2023
6/27/2023
BEWARE ... does not take responsibility for their own negligence
BEWARE!!! The Jaxon has faulty gates on the parking deck that damage vehicles, and they will not pay for the damage or even give you their insurance info to file a report. On the afternoon of June 6th, our daughter was visiting a friend atā¦Ā See More >7/3/2023
whollyfree_u
Resident ā¢ 2022
7/24/2022
aprtment great, pool a bust
We rented an apartment at the Jaxon in Kingwood because it had a pool. We found the apt to be comfortable , clean and completely what we wanted. We will return. But the pool....First we were told it was closed all day Monday for "cleaning".ā¦Ā See More >7/29/2022
anonymous
Resident ā¢ 2017 - 2021
4/28/2022
Steer Clear!
Lived at this complex from 2017-December 2021 Once this was a beautiful, luxurious, safe, and quiet place to call home. Those times are long gone. In 2019 a new management company (American Landmark) bought the former Harbor View apartments and gave it a new name.ā¦Ā See More >5/5/2022
anonymous
Resident ā¢ 2022
4/22/2022
Nasty
since moving here in January I have experienced extra fees on my rent every month so far, even had property manager have to remove fees because she ādidnāt know where they came fromā. My 1st floor luxury apartment (whole reason I chose Jaxon) flooded dueā¦Ā See More >4/28/2022
chentytrev
prospective ā¢ Visited 2021
11/15/2021
11/18/2021
anonymous
Resident ā¢ 2021
10/4/2021
10/9/2021
David_D425
prospective ā¢ Visited 2020
12/15/2020
This is a beautifully renovated apartment! The staff was spot on and welcoming, and they made sure to explained everything I needed to know before making a decision. Just a wonder area, beautiful, and very peaceful. Kelesia has an outstanding staff at this wonderful community.
12/17/2020
Leah_S994
prospective ā¢ Visited 2020
12/12/2020
12/15/2020
Tahlia_C
prospective ā¢ Visited 2020
12/11/2020
12/15/2020
anonymous
Resident ā¢ 2020
9/29/2020
10/2/2020
anonymous
Resident ā¢ 2018 - 2020
8/10/2020
8/13/2020
Updated Review
Bill_L168
Resident ā¢ 2020
3/17/2020
I love this community because security, very peaceful and the staff and maintenance is awesome. They have always responded to all concerns and the service when I have a need is quick and professional. I highly recommend The Jackson and Kelesia for being very professional.
3/19/2020
mkhenry08
prospective ā¢ Visited 2020
3/6/2020
3/10/2020
Resident 674929
Verified Resident ā¢ 2019
8/6/2019
8/7/2019
Resident 671162
Verified Resident ā¢ 2019
7/30/2019
From day 1 my overall experience exceeds all expectations. Staff is friendly and overall apartment condition is excellent. I feel safe coming and going, it's quiet and always clean. Maintenance is always eager to take care of any issues.
7/31/2019
Resident 664479
Verified Resident ā¢ 2019
7/14/2019
7/16/2019
Resident 658035
Verified Resident ā¢ 2019
6/28/2019
6/28/2019
Resident 638899
Verified Resident ā¢ 2019
5/11/2019
Beautiful property with a caring yet professional staff. From their day to day interaction with their residents to their freindly nature I cant help but recommend this property to anyone looking for apartments.
5/14/2019
Resident 625538
Verified Resident ā¢ 2018 - 2019
4/10/2019
I consistently see smell urine and feces in the halls from other tenets pets. People need to start cleaning up after their pet along with personnel checking for clean hallways. Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Resident 618820
Verified Resident ā¢ 2018 - 2019
3/23/2019
It's been over all a pleasant experience . I notice people do not clean up after their dogs and kids are let to run around screaming and crying while parents come in from outside. I am happy living here until my contract is up.
Resident 612967
Verified Resident ā¢ 2018 - 2019
3/8/2019
3/26/2019
Resident 598179
Verified Resident ā¢ 2019
3/4/2019
The staff is always lovely and go out of their way to assist in anyway they can. Ive always had great experiences with cortland partners. Love the amenities and Kingwood communities are so quiet, everything you need is accessible and within walking distance.
3/26/2019
Resident 607547
Verified Resident ā¢ 2018 - 2019
2/23/2019
Its nice apartments and friendly the front staff is nice and helpful and the ground are always clean theres a lot to do around the community and it feels safe every time I go out for a walk around with my family.
The JaXon