I am on my third year here and I'm about to explode.

My first two years there was amazing management. Charla was seriously the nicest and most considerate apartment manager possible. When I moved in I had crazy roommates that could never seem to pay the rent. She understood my situation and only reported late payment on their credit and not mine, even though I was legally respondsible also because we were all on the lease. She is the reason I signed on for two more years. After I signed my third lease, she got married and quit.

Then we got new management that was completely opposite. The rent is due on the 3rd, but can be left in the drop box overnight, so is really due at 9 am on the 4th. I dropped my rent off a little after 8 am, when the office closed sign was still up. The manager came running after me, saying she couldn't take the check because it was late. I needed to pay the rent with a money order that included the late fee.

It was late because she came into work early and entered all the checks into the computer, so since she was done, mine was late, even though it was still an hour till they were suppost to start entering the checks. I didn't understand the big deal, and asked her why she couldn't just take it because I wasn't technically late. She said that it was illegal to treat residents differently and she wouldn't risk her Real Estate liscense for people like me!!! I just needed to pay the late fee like everyone else who already had.

Now tell me who else would have paid a late fee already when the office wasn't open yet' Does that even make sense'

There is now a drug dealer who lives below me. His customers are just getting on my last nerve. They are banging on his windows consistantly from 10 pm anywhere until 5 in the morning, waking and keeping me up at all hours. I live alone and I don't feel safe at all. Over the last week every time I left my apartment or came home, there was someone outside waiting to get drugs. Some have asked for a lighter and even money.

There have been many car breakins, which I'm sure are connected to the new drug system in the complex. The management sent out a letter saying, basiclly the apartments aren't safe. That you shouldn't leave anything valuable in your car, walk around alone, and you need to lock both the key deadbolt and the security deadbolt when you're in the apartment.

User Responses
From: reddicbj	Date: 04/18/2006
Here is an account of the lawsuit filed bu tenants of Bay Colony against the management company for mental anguish and property damage due to toxic mold. They won. Texas Jury Awards $1.2 Million To 28 Residents in Mold Case by Harris Martin Publishing August 24, 2004 GALVESTON, Texas ??? A unanimous Texas state court jury ended a two-week trial on July 23 by awarding $1,238,000 on property damage claims by 28 residents of subsidized housing. Auzston v. Elder, et al., No. 02CV0305 (Texas 122nd Dist., Galveston City.). Brian Auzston and 27 other residents of the Bay Colony Apartments in Galveston complained that they began experiencing mold problems in December 2001, shortly after moving into the newly built complex. The complex was built and owned by defendant Vestcor Development Corp., based in Jacksonville, Fla. The subsidy was in the form of tax credits. Management notified residents by letter six months later that concrete had not properly cured and was had allowed excessive moisture into the units. Residents complained they were promised a remedy that was not forthcoming, and were told to use bleach to kill visible mold. Plaintiffs sued Charlene Elder, doing business as Alpha Barnes Real Estate Services, Vestcor Companies Inc., Vestcor Development Inc., and Bay Colony Limited Partnership. Plaintiffs did not seek personal injury damages, but asked to recover the value of furniture and personal items that were damaged and thrown away. Plaintiffs also sought damages for mental anguish, damaged credit, attorneys fees, and alleged violations of the Deceptive Trade Practices Act, alleging that defendants demanded sums not due and threatened plaintiffs with eviction without due process, and reported plaintiffs to credit bureaus when they withheld rental payments. One plaintiff, William C. Hunt, sought an additional one month's rent plus a statutory penalty of $100 for what he termed a bad faith Forcible Detainer lawsuit. Hunt complained that he was constructively evicted because of moisture and mold problems and that the lawsuit, which was dismissed, was harassment. Other plaintiffs alleged that negative information about them was passed to a credit bureau. Plaintiffs' only expert witnesses were Ron McKee of McKee Environmental on mold test results and their attorney, Robert Clemens, on attorney fees. Defendants relied on testimony from Elder and another property manager. Judge John Elisor presided at trial. Jurors deliberated for six hours, according to counsel, before making the following unanimous findings: that the Vestcor defendants breached lease agreements with each plaintiff That all defendants violated the DTPA by committing false, misleading or deceptive acts; that all defendants failed to comply with written or implied warranties. That Vestcor entities and the Bay Colony Limited Partnership were 90 percent liable and property manager Charlene Elder (d/b/a Alpha Barnes) was 10 percent liable. Jurors also found that the DTPA violations were made knowingly and willfully. Plaintiffs were awarded amounts ranging from $4,000 to $15,000 for personal property losses ($204,500 total), $750 each for damage to credit reputation ($19,500 total), $8,000 for mental anguish($208,000 total) and $25,000 each in exemplary damages ($650,000). Jurors also awarded$150,000 in attorneys' fees and $71,000 in prejudgment interest, for a total award of $1,238,000. It was reported that Vestcor's insurer is Zurich. Counsel reported that the Auzston plaintiffs demanded $350,00 at mediation, while the Vestcor defendants offered $48,000. Vestcor increased the offer to $75,000 after the jury reached a verdict but before it was announced. Robert D. Clements Jr. and Paula Welch of Clements & Associates in Alvin, Texas, represent the Auzston plaintiffs. Randal Clark of Fahl & Takeuchi in Houston represents Charlene Elder and Alpha Barnes Real Estate Services. Willard Tinsley of Funderburk and Funderburk in Houston represents Vestcor Companies Inc., Vestcor Development Inc. and Bay Colony Limited Partnership.
From: Anonymous	Date: 11/01/2007
Charla was the best manager ever... but you are wrong about why she left. Charla left because she couldn't deal with the management company never paying for the water, electricity or trash pick up. She was tired of being yelled at for low occupancy but the complaince coordinator in the head office was always out of the and not approvong files. Charla felt terrible about leaving all of her wonderful residents behind, but she was all but pushed out the door by her management company.

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