Chapel Hill
300 East Round Grove Road, Lewisville, TX 75067
972-315-9700  WEBSITE save favorite
AVERAGE RATING
recommended by:
37%

overall rating:
2.6
2.6
2.62 Parking:
2.9
2.86 Maintenance:
2.7
2.73 Construction:
2.7
2.7 Noise:
3.2
3.22 Grounds:
2.9
2.86 Safety:
2.4
2.44 Office Staff:
< | >

Maintenance or Expert Thief''

From: artisticsoul79
Date posted: 9/14/2007
Years at this apartment: 2006 - 2007
User Response is available. 4 responses
 
I have lived here for 10 months and everything has worked out just fine until Tuesday, September 11th.. Yea, ironic date, I know.. Let me back up... Monday, Sept. 10th I called the office to make a maintenance request and a staff member said "we will have someone come in later today, if not tomorrow" So I arrived home from work Tuesday to find that my laptop and digital camera had been STOLEN!! There was no forced entry with the door.. The door was in perfect shape, no evidence of anyone trying to pry on the hinges, knob or deadbolt. I was in complete shock and immediately called the office and explained to them the situation only to have them forward my call to the manager's VOICEMAIL!! I called again and they said they were not sure what to do, they had heard of 2 other cases that happened that day in which after the phone call, a neighbor came home to find that his digital camera had been stolen. Of course we made a police report, left a message to the manager's voicemail and still have NOT heard from anyone from the office about this theft that has occured. I have just finished emailing ----, the manager a very stern letter expressing my unhappiness in the way they handle things.

So, for any future residents who are considering moving into this place, I warn you that you will only be helped and acknowledge when you sign the lease, give them your money and then you're completely forgotten for the rest of your contract.

If anything happens to your property, they will say they're not liable for it. They should be liable for their neglect towards situations such as THEFT!!

Recommended: NO
Overall Rating
2 out of 5
Parking:
2 of 5
Maintenance:
4 of 5
Construction: 3 of 5
Noise:
2 of 5
Grounds: 4 of 5
Safety: 2 of 5
Office Staff:
1 of 5
I'm the author!
Lived here?


User Responses

From: Anonymous Date: 09/14/2007
You are such a ignorant person. You obviously have not come out from under your ROCK to learn that over 10 apartment communities have been burglarized on the SAME DAY, SAME M/O, and it's been all over the NEWS. They hit Coppell the week before, Las Colinas the month before, and over 70 vehicles at UNT the week before this week's unfortunate events. WAKE UP AND THINK BEFORE YOU OPEN YOUR IGNORANT MOUTH!
From: Anonymous Date: 09/15/2007
But she said her door was totally fine and then all of the sudden the maintenance man shows up and things dissapear? Shut the ---- up becuase you probably work there. I never heard about that before and I watch the new all the time, so ---- off.
From: Anonymous Date: 09/16/2007
why is he ignorant? who cares how many places were robbed. his complaint was that the staff didn't lend any help in this situation. they never return their calls and you can leave countless voicemails but they never answer. So yeah, that comment was irrelevant. Robbery or not, Chapel Hill doesn't give a flying----- about their tenants. ----- CHAPEL HILL!!!
From: Anonymous Date: 02/10/2008
Most residents I repeat, most residents here at chapel hill cannot stand J.O.H.N. and T.I.N.A for the careless attitudes they display, not only that, but it is completely true that they are only NICE before you lease not after!!!!!!!!! DONT MOVE HERE!!!!! J.O.H.N. Huckle-leasing director T.i.n.a Terrazas-property manager NOTICE TO ALL EXISTING RESIDENTS:::: Quit calling them and trying to get your problems dealt with call corporate! 314-862-7080!!!!!!!!!!!! Don't let them get away with their attitude and lack of professionalism.
Your thoughts? Post a response to this review.
Display my response: with my username anonymously
Responses appear below reviews and one response per user is permitted.
   Free estimates on moving trucks      Find apartment share/roommates
What's New On OH MY APARTMENT

   Apartment Searching: 4 Questions to Ask when Evaluating a Floorplan - Jan 07
   3 Things Your Renter’s Insurance May Not Cover - Jan 07
   Comparing the Benefits of Cable TV versus Satellite TV - Jan 07
   4 Tips to Pet-Proof Your Living Room - Jan 07
   Cheap Decorating: Using Candles to Accent Your Space - Jan 07
   10 Things Smart Renters Know About Apartment Hunting
   How to Break Your Lease Legally



Up to: Chapel Hill
          Lewisville apartments

Disclaimer: No attempt has been made to verify or assure the accuracy of the claims made by the author of this opinion or responses. You must judge the truthfulness of any review and accept responsibility for your use of this information.

tracking gif