Emery Bay at Lakepointe
AVERAGE RATING
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Shoddy service
From: -Anonymous-Date posted: 5/19/2004
Years at this apartment: 2000 - 2004
I lived at Emery Bay for 3 years. It was great in the beginning, but as I leaving, it started going downhill. The girls in the office don't know how to take a maintenance request and I had to call three times to get something fixed. On top of that there's one girl there that is just plain mean and rude! The other girl seems cluless and said she would personally see that my request be taken care of. It still hasn't been resolved.
There was one other girl there that I always used to go to get anything taken care of. She was really nice and seemed to care about my concerns. I haven't seen her in the office and I wonder if she got fed up with everything and left.
My roof leaked and they didn't seem to care. Other people had the same issue and they were given rent credits and I wasn't. I didn't know if it was something only selected people got. I didn't even bother to push the issue. I just kept thinking about my new house.
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