Emery Bay at Lakepointe
901 Lakeside Circle, Lewisville, TX 75057
972-315-6525  WEBSITE save favorite
AVERAGE RATING
recommended by:
32%

overall rating:
2.7
2.5
2.53 Parking:
2.8
2.82 Maintenance:
2.7
2.68 Construction:
2.8
2.76 Noise:
3.3
3.29 Grounds:
3.2
3.18 Safety:
2.6
2.61 Office Staff:
< | >

Poor Management Staffs

From: -Anonymous-
Date posted: 6/27/2005
Years at this apartment: 2001 - 2005
User Response is available. 1 response
 
I have been here for about 4 years. I was pretty satisfied with their management & maintenance when I just moved in. However, the management & maintanence are getting increasingly worse each year. In 2003,I transferred to a bigger unit. I had a very bad moving experience at that time because the apartment was not ready (the kitchen appliances were dirty with grease; washer had water leak; dryer had remaining clothes from previous residents,...etc.)

Few months ago, I had a water leak on ceiling in bathroom - the maintenance guys had to use at least 3 trips to fix this problem as they couldn't find out the exact leaking cause.

Besides, I have to put many paper towels around the window when we get rain. Leaking is a main problem in this apartment complex.

Recently, I had another bad experince from the leasing office - the manager. She is rude & unpolite, impatient, not helpful, hard to talk & deal with as she thinks she is always RIGHT. (The previous manager PAM was far more better than her.)

The only good experince and impression I have with Emery Bay is when I came to the office to sign my first lease with them.

Lastly, there are many new apartment complexes around here which were just built in 2005. Give your rental to those new built apartment in stead of this old Emery Bay!!!
FYI - the new arrived manager told me she will try to increase at least $10/apartment every year.

Recommended: NO
Overall Rating
2 out of 5
Parking:
2 of 5
Maintenance:
2 of 5
Construction: 2 of 5
Noise:
3 of 5
Grounds: 3 of 5
Safety: 3 of 5
Office Staff:
1 of 5
I'm the author!
Lived here?


User Responses

From: doureallywanttoknow Date: 04/21/2006
Do u know what apts were just built?
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