Emery Bay at Lakepointe
901 Lakeside Circle, Lewisville, TX 75057
972-315-6525  WEBSITE save favorite
AVERAGE RATING
recommended by:
33%

overall rating:
2.7
2.5
2.53 Parking:
2.8
2.82 Maintenance:
2.7
2.68 Construction:
2.8
2.76 Noise:
3.3
3.29 Grounds:
3.2
3.18 Safety:
2.6
2.61 Office Staff:
< | >

Read this!!

From: -Anonymous-
Date posted: 11/28/2007
Years at this apartment: 2003 - 2007
 
We ve lived here for 3 years. Not a smart move on our part but we lead extremely busy lives and do not have the time or patience to move but will soon.

When we first looked at the apartment we were told if we signed a lease in 48 hours we would have a $200 move in. Well we showed up two days later and were told we were 2 hours too late. Our master bedroom had not been painted when we moved in but was eventually.

Our first summer here was horrible because there were tons of bugs and mosquitos everywhere! The floor plan is nice and the apartment is big.

Management sucks. It changes constantly but never for the better. Our rent checks have been lost numerous times. It seems like we always have notices on our door that turn out to be mistakes.

Right now we our feuding with the office staff because we received a $500 water bill. It turns out they have never applied any of our payments even after I have given them bank statements.

Office staff is horribly rude. They have also lost several of our packages or failed to tell us when we receive one. Maintenance is also rude and lazy.

The apartment complex next to us is a housing project and I always see people climbing through out gates and hanging out at the basketball court.

The hot tub is never working and there are dead birds everywhere. The dump across the street reeks. Our rent has been raised every time we ve renewed our lease but our apartment has not been updated. I live near the basketball courts and the ground is super muddy always. It's like a swamp and this makes it difficult to walk my dogs without having to bathe them the minute I walk through the doors. The walls are also extremely thin.

On the exterior this looks like a great place to live but I would not recommend it because of the management.

Recommended: NO
Overall Rating
2 out of 5
Parking:
1 of 5
Maintenance:
1 of 5
Construction: 2 of 5
Noise:
2 of 5
Grounds: 1 of 5
Safety: 3 of 5
Office Staff:
1 of 5
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