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Hampton Bay

248 E Southwest Pkwy, Lewisville, TX 75067
(172 Reviews)
$1,164 - $1,478/mo
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Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath

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2 Bedrooms

2 Beds, 1 Bath

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Studio

Studio, 1 Bath

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Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

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Community epIQ Grade

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Review Ratings

Noise

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Grounds

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Safety

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Office Staff

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Maintenance

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Neighborhood

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Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

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Number of reviews in the past 365 days

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Managerā€™s Review Engagement

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Hampton Bay Reviews

(172)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident ā€¢ 2018 - 2020

3/26/2020

This is a very nice home and I am thankful to be here. The units are very big and have good space to live comfortably. You can have pets and there is a lot to do in the community. The people that live here areā€¦Ā See More >
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    Brooke_S989

    Resident ā€¢ 2017 - 2018

    3/6/2018

    These apartments are absolutely ridiculous! Literally from the day I moved in the apartment has been INFESTED with roaches, everywhere!! They come and ā€˜exterminateā€™ but it does absolutely nothing at all! As of a few weeks ago, the end of January 2018 I started hearingā€¦Ā See More >
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      anonymous

      Resident ā€¢ 2014 - 2015

      10/16/2015

      I will have to say my experience here has been great, from the time I leased and that is why I'm renewing my lease.ā€¦Ā See More >
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        Resident 177328

        Verified Resident ā€¢ 2015

        8/22/2015

        Have had to put in multiple maintenance requests. Although they respond quickly, the frequency of which they have to be called is off-putting. Never had to put in any requests at other apartments I've lived at. Seems to always be something wrong. Probably due toā€¦Ā See More >
          Manager

          9/22/2015

          Hampton Bay
          Dear Resident, I'm sorry to hear that you are not satisfied with your living experience at Hampton Bay. I want to assure you that we try very hard to complete all maintenance requests in a timely manner, and we are sincerely sorry that you have had to contact us several times for one maintenance concern. Please feel free to contact the office so that we can get this matter solved once and for all. It is true that our community is 30 years old, which is why we have basic and upgraded apartment homes. Should you want to inquire or tour one of our upgraded apartment homes, please let us know. It is also true that our community is not gated, however gates do not prevent or stop all crime. It is our hope for you and all of our residents to feel comfortable in their living environment. Therefore, we do have Heartland Security that does patrol our community. However, we encourage our residents to contact local law enforcement should they notice any suspicious activity, or to obtain criminal reports for the area. Thank you for your time spent leaving your feedback. Community Manager, Rhonda
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          Resident 169099

          Verified Resident ā€¢ 2014 - 2015

          7/27/2015

          I would not recommend this apartment. The location is fantastic yet the cost to value ratio to you new residents is easily $300-$400 over value. The maintenance staff is very friendly, yet you will need them over and over again to fix the sameā€¦Ā See More >
            Manager

            7/31/2015

            Hampton Bay
            Dear Resident, I'm sorry to hear that you are not enjoying your living experience at our community. You speak of a lot of concerns, and instead of going through them one by one in my response, I think both of our times would be better spent if we met in person to discuss your concerns in effort to find resolutions. Many of the concerns you speak of have very simple solutions that can greatly improve your residency, so again, I encourage you to speak to any of us in the leasing office as soon as an issue arises. Thank you for your feedback. We consider all resident feedback very valuable as we use it to continually better our community. I hope to hear from you soon because I am confident that we can change your opinion of our community from a negative to a positive. Community Manager, Rhonda
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            Resident 165775

            Verified Resident ā€¢ 2013 - 2015

            7/13/2015

            very satisfied with the community and the upkeep of the property. the new laundry facilities and pool updates were really needed and they did a great job in refurbishing them. The front office people are very efficient and friendly, especially CHRIS JONES. He's always smiling.

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              Resident 159112

              Verified Resident ā€¢ 2009 - 2015

              6/10/2015

              I have lived here for possibly 6 yrs and have been pleased. The Maintenance men have been very helpful, respectful and extreme hard working. All staff have been very courteous and helpful. This complext is convenient to the bus line I have not car.

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                Resident 146473

                Verified Resident ā€¢ 2014 - 2015

                4/12/2015

                The overall management/service employee relationship I have is rather positive, they have been forthwith and helpful regardless of the circumstance, Chris and Oscar have been immensely helpful during my stay. My literal only negative situation involved being towed due to my car not having upā€¦Ā See More >
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                  Resident 139797

                  Verified Resident ā€¢ 2015

                  3/9/2015

                  My experience has been great here so far. Maintenance got right on it when we had any kind of issue and the staff has been very helpful with any questions we may have and made suggestions to places nearby since we're new to this areaā€¦Ā See More >
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                    Resident 139645

                    Verified Resident ā€¢ 2014 - 2015

                    3/9/2015

                    I loved the look of the apartments from day one. I have enjoyed living here so far and plan on staying until I decide to buy a house. If your looking for a new start,a quiet place for you're kids or in school needing aā€¦Ā See More >
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                      anonymous

                      Resident ā€¢ 2013 - 2015

                      1/29/2015

                      I just have to rave about the staff here. They are so very friendly and quick to fix things. I have never had to wait for any request that I put in. I think they do an excellent job in the office and the maintenanceā€¦Ā See More >
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                        Resident 120591

                        Verified Resident ā€¢ 1999 - 2015

                        1/5/2015

                        Overall experience Good. Would like to see more lighting in parking areas, I work EARLY in the morning and sometimes folks are sitting in cars by mailboxes as I leave. Current neighbor above dogs constantly barking, and sounds like someone is alwaysā€¦Ā See More >
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                          anonymous

                          prospective ā€¢ Visited 2014

                          11/19/2014

                          My Name is Latonya Martin and I came in to veiw this community on 11/18/2014 and I overwhelmed with the office staff. I`m looking to move in a couple months and I know I will be returning back to Hampton Bay Apartment Homes toā€¦Ā See More >
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                            anonymous

                            Resident ā€¢ 2014

                            10/15/2014

                            Going the extra mile...that's what I have experienced here at Hampton Bay!!! They sure make you feel like they really do care about you and any issues you may have. They really like to listen and see what they can do, even if out ofā€¦Ā See More >
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                              rick chrome

                              Resident ā€¢ 2013 - 2014

                              10/8/2014

                              i have lived here a year and renewed for another year i love it here peaceful and quiet here im glad i moved here

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                                grey_edward

                                Resident ā€¢ 2014

                                9/25/2014

                                I have lived in many apartments throughout my life and no place has made me feel as wonderful as this one. It's a quite community and everyone is super friendly. Maintenance response fast to any request I have asked. Office staff is on point withā€¦Ā See More >
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                                  desariyahmom1

                                  Resident ā€¢ 2012 - 2014

                                  9/22/2014

                                  My air went out today and even though it's Sept it's still 91 degrees out. The maint, man was here within 30 minutes fixing it. They show they care about their residents with the response time. I am glad we decided to extend our leaseā€¦Ā See More >
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                                    Resident 98501

                                    Verified Resident ā€¢ 2012 - 2014

                                    9/17/2014

                                    Noise can bleed into the apartment, so having neighbors who aren't considerate with their volume late at night can be a problem. The staff is by far the best I've ever seen, and the maintenance staff are fantastic. I'm really going to missā€¦Ā See More >
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                                      Resident 93024

                                      Verified Resident ā€¢ 2012 - 2014

                                      8/27/2014

                                      Thr olace its ok, threre been some isdued in the past with maintanance ,becadue rge AC unit didnt work properly and every tyme i try to contact the office, theywere trying to give me some ecexcuses that to wete not reasonables, such the weather neefsā€¦Ā See More >
                                        Manager

                                        9/3/2014

                                        Hampton Bay
                                        I'm so sorry to hear that you are currently unhappy in our community! I believe there has been a misunderstanding, and apologize for any miscommunication on our part. We attend to all AC calls, whether or not it is 100 degrees. I believe what was trying to be communicated is that if it's 100 degrees outside, then the apartment home will not get any cooler than 20- 25 degrees below 100 degrees. We suggest to keep cool that all residents keep their blinds closed; also, every Monday, we have our porter check all AC filters to make sure they are all clean. We care about our residents and hope to prove to you that you have made the right choice in choosing Hampton Bay.
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                                        Resident 91800

                                        Verified Resident ā€¢ 2011 - 2015

                                        3/30/2015

                                        I rented my apartment sight unseen from out of state. Scary thing for a woman relocating but the leasing agent made renting easy. The staff is always responsive to my needs. The complex is centrally located and is clean and safe! Iā€¦Ā See More >
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                                          Sarah Wilks

                                          Resident ā€¢ 2013 - 2014

                                          8/21/2014

                                          I will renew my lease another year I love it here. I was going to move because oft commute to work but after looking I came across some very rude and unprofessional people and seeing that the staff at Hampton bay has always been professionalā€¦Ā See More >
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                                            Resident 79574

                                            Verified Resident ā€¢ 2014

                                            7/2/2014

                                            I was amazed at the closet space and the amount if room in my apartment for the price. I'm so glad I choose this place. No regrets. My daughter is so amazed at my place that she is moving in huge endā€¦Ā See More >
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                                              anonymous

                                              Resident ā€¢ 2013 - 2014

                                              5/15/2014

                                              So, we toured these apartments and the staff was amazing. We liked the floor plan and decided to move in. Once we moved in we found small holes in our windows which maintenance sealed up with that foamy stuff. Everything was okay (minus the cockroaches).ā€¦Ā See More >
                                                Manager

                                                5/19/2014

                                                Hampton Bay
                                                We are sorry to hear that you have not been completely satisfied living at Hampton Bay. If there is anything we can do to improve your living experience or should any further issues arise, please feel free to contact us directly at customerservice@imtresidential.com. We value you as a resident and appreciate you taking the time to provide us with feedback.
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                                                Resident 69153

                                                Verified Resident ā€¢ 2011 - 2014

                                                6/7/2014

                                                Rent is high for the sq footage. Manager is trying but maintenance is rude and uncooperative. IMT also does not return calls made to their corporate office as promised when you call them. The last year the place has really gone down hill. Move downā€¦Ā See More >
                                                  Manager

                                                  5/19/2014

                                                  Hampton Bay
                                                  We are sorry to hear that you have not been completely satisfied living at Victoria Park. If there is anything we can do to improve your living experience or should any further issues arise, please feel free to contact us directly at customerservice@imtresidential.com. We value you as a resident and appreciate you taking the time to provide us with feedback.
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                                                  Resident 69101

                                                  Verified Resident ā€¢ 2013 - 2014

                                                  5/14/2014

                                                  All things are good considering that these are old wood-frame apartments with outdated hvac and bathroom/kitchen fixtures. The staff are hardworking and considerate, the online services are very helpful. I enjoy the view of the woods and creek off of my porch. ā€¦Ā See More >

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    Pets
                                                    • Dogs Allowed
                                                    • Cats Allowed
                                                    Other
                                                    • Community Center
                                                    • Controlled Access
                                                    • Gym
                                                    • Hot Tub
                                                    • Pool
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                                                    Leasing

                                                    Absolute comfort and convenience... if all the comforts of home and a great location are what you've been looking for, then welcome home to Hampton Bay! Our spacious one and two bedroom apartment homes include a full range of amenities to compliment your life-style, such as wood burning fireplaces, vaulted ceilings, full size washer/dryer connections, and much more. Outside you'll find lush landscaping surrounds the two sparkling swimming pools. How about a soothing dip in one of the jacuzzis after a day of games on the tennis court? Add to all of this the convenience of Vista Ridge Mall, easy access to highways I35 & 121, minutes from Lake Lewisville, and more shopping and entertainement than imaginable. For leasing information, please contact our office.
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                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q:Ā Can you hear your neighbors?

                                                    Frequently Asked

                                                    Dogs Allowed
                                                    Cats Allowed
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    Studio, 1 Bath

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                                                    Hampton Bay

                                                    March 2024

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                                                    Hampton Bay is an apartment in Lewisville in zip code 75067. This community has a 1 - 2 Beds, 1 Bath, and is for rent for $1,478. Nearby cities include Flower Mound, Coppell, Emory, Highland Village, and Carrollton.

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