Hidden Creek
1200 College Parkway, Lewisville, TX 75077
214-222-0100  WEBSITE save favorite
AVERAGE RATING
recommended by:
61%

overall rating:
3.1
2.8
2.81 Parking:
3.3
3.34 Maintenance:
3.3
3.31 Construction:
3.0
3.02 Noise:
3.5
3.52 Grounds:
3.3
3.34 Safety:
2.9
2.92 Office Staff:
< | >

Hopefuly they have gotten a new manager!

From: -Anonymous-
Date posted: 4/20/2005
Years at this apartment: 2003 - 2004
User Response is available. 2 responses
 
I moved in in 2003. The apartments were beautiful, the grounds were kept and I felt very safe. Move-in day was a nightmare because I had to wait with a moving truck for 5 hours while they put in new carpet that was supposed to be done BEFORE my move in date. I had a 6 month lease and towards the end of my lease my 5 and 1/2 month old baby passed away and I moved out because I was going to live with friends for support. I wasn't giving a 30 day notice and was too distraught to even deal with all the details of moving. My mother talked to the manager, I believe it was Linda, to explain the situation and Linda had NO sympathy!!!! She told my mother that in spite of what happened, I was still breaking the lease and they were going to need a reletting fee!!!!!!!!!!!! The only bright spot in the office was Amber who was always very sweet and helpful. Hopefully, they have gotten a new manager and if not then hopefully the old one has somehow found a heart!!!

Recommended: NO
Overall Rating
3 out of 5
Parking:
3 of 5
Maintenance:
4 of 5
Construction: 4 of 5
Noise:
5 of 5
Grounds: 4 of 5
Safety: 3 of 5
Office Staff:
3 of 5
I'm the author!
Lived here?


User Responses

From: happyforever00 Date: 04/21/2005
I am Linda, the previous manager. I never spoke to anyones Mother about getting out of a lease and especially under those circumstances. I question the fact that I have been gone from Hidden Creek for almost a year and this person is just now bringing this up.....hmmmm. Could be two sides to this one!
From: jediknight36 Date: 04/24/2005
Its probably been to long for you to remember this, so I wouldnt say that, on teh other hand I would have brought this up with the corporate office until I got an answer if I were him.
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