Lakepointe Residences
#3,510 #4 #533

What is epIQ?

Lakepointe Residences

2025 Lakepointe Drive, Lewisville, TX 75057
(286 Reviews)
Call Now
Share Feedback
Write a Review
Leave a Video ReviewNew

Floor Plans & Pricing

1 Bedroom

A1

1 Bed, 1 Bath | 729 sq. ft.

3 Available Units

See Floor Plan Details

A2

1 Bed, 1 Bath | 833 sq. ft.

2 Available Units

See Floor Plan Details

A3

1 Bed, 1 Bath | 846 sq. ft.

1 Available Unit

See Floor Plan Details

A4

1 Bed, 1 Bath | 936 sq. ft.

1 Available Unit

See Floor Plan Details

2 Bedrooms

B4

2 Beds, 2 Baths | 1,270 sq. ft.

3 Available Units

See Floor Plan Details

B3

2 Beds, 2 Baths | 1,270 sq. ft.

2 Available Units

See Floor Plan Details

B2

2 Beds, 2 Baths | 1,121 sq. ft.

1 Available Unit

See Floor Plan Details

B1

2 Beds, 2 Baths | 1,121 sq. ft.

See Floor Plan Details

3 Bedrooms

C2

3 Beds, 2 Baths | 1,428 sq. ft.

See Floor Plan Details

C1

3 Beds, 2 Baths | 1,428 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

A-
A-

Renter Ratings

B+

Review Ratings

Noise

4.0

Grounds

3.9

Safety

3.7

Office Staff

3.7

Maintenance

4.1

Neighborhood

3.8

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

A

Number of reviews in the past 365 days

25

Managerā€™s Review Engagement

A+

Percentage of reviews responded to

96.00%

Managerā€™s Review Reply Time

B+

Average time to respond to reviews

6.84 days

View Community Timeline
View Community Timeline

Lakepointe Residences Reviews

(264)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating
Review Author Icon

Resident 1233394

Verified Resident ā€¢ 2022 - 2024

3/9/2024

They take good care of the property. Biggest peeve is the inadequate amount of parking. Guests always have a problem. More should have been put in. Don't like the contract. Has the monthly rent and then there are all the other carges: garbage collection, pestā€¦Ā See More >
    Manager

    3/12/2024

    Lakepointe Residences
    Hello, thank you again for taking the time to let us know how we did. All of the fees you listed are charged at most communities, and after doing research in the area ours are the lowest fees charged. They do help with maintaining the community in a good way. Although we cannot make changes with the build of the parking lots, we try to make it as easy as we can for guest by asking the residents to use their garages only for parking. We do let this be known in the application process, so everyone has the opportunity to decide if the parking process works best for them before choosing a home. We hope you have a great day thank you so much for your experience about Lakepointe Residences! Farrah Lawrence
    Review Author Icon

    Resident 1225195

    Verified Resident ā€¢ 2021 - 2024

    2/9/2024

    Maintenance and staff are quick to respond and correct issues. I am NOT happy with $250 rent increases in 2 years. I will move if the next increase is unreasonable. No benefit for being a good tennent

      Manager

      2/13/2024

      Lakepointe Residences
      Thank you again for taking the time to let us know how we did. If you are open to discussing the rent increases, I would love for you to reach out to me at (972) 459-1800. I will pass along your complement to our maintenance staff, we really appreciate them. It is good to hear they have handled things in a timely matter for you. Hopefully we can turn your opinion around about not feeling appreciated, we want all of our residents to know we that we appreciate them. We hope you can make it to our resident event this week, this is something that we do to show that appreciation to our residents. Hope to see you there! Farrah Lawrence Property Manager

      Updated Review

      Review Author Icon

      Resident 1108534

      Verified Resident ā€¢ 2021 - 2024

      2/7/2024

      I really appreciate the attention that management and on-site maintenance team place on keeping the complex clean and looking nice. Their work makes it a pleasure to drive home and see a pleasant place to live. Management creates events that are fun andā€¦Ā See More >
        Manager

        2/9/2024

        Lakepointe Residences
        We appreciate your positive review about the community! We are always more than happy to assist you if anything comes up. Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. Thank you, have a fantastic day! Farrah Lawrence Property Manager

        Updated Review

        Review Author Icon

        Resident 743454

        Verified Resident ā€¢ 2015 - 2024

        1/8/2024

        Small community and great neighbors? everyone looks out for each other. The staff and maintenance guys are always friendly and helpful. The complex is great and the apartments are nice, except that rent continues to increase EVERY year. If only there was someā€¦Ā See More >
          Manager

          1/11/2024

          Lakepointe Residences
          Hello, your wonderful feedback and rating mean a lot to us. Your recommendation means so much to us and we're so happy to have earned it. I certainly understand that rent increasing can be concerning. The last thing we want to do is raise rent, although this is necessary to keep up with the costs to maintain the community. I am happy to go into more detail if you would like to reach out to me directly. Thank you again for taking the time to let everyone know about your positive experience. Have a great day! Farrah Lawrence Community Manager
          Review Author Icon

          Resident 1210920

          Verified Resident ā€¢ 2023

          12/22/2023

          Make ready failed at many move-in prep items, but maintenance resolved most and a good cleaning resolved others. Any trash that blows into the courtyard is shredded and thrown all over by landscaping so I think a porter would be nice but I understandā€¦Ā See More >
            Manager

            12/23/2023

            Lakepointe Residences
            Hello, thank you taking the time to give us your feed back. We appreciate you looking after the community as well, it means more to us than you know. I am sorry that things were not up to your standards at move in, but glad to hear they were resolved. Please let us know if there is anything further we can do for you. Have a wonderful day! Farrah Lawrence Property Manager
            Review Author Icon

            Resident 1210697

            Verified Resident ā€¢ 2023

            12/21/2023

            The complex is nice & quiet and we love the layout of our unit. Besides the lack of parking, the only major issue that I have with the complex is their pest infestation. Ever since moving in, we've been warding off ants. They are everywhere.ā€¦Ā See More >
              Review Author Icon

              Resident 1207001

              Verified Resident ā€¢ 2020 - 2023

              12/10/2023

              Friendly people. Apartments are quiet and maintenance is responsive. Please bring back the maintenance guy you just transferred out. His people skills and can do attitude have been a major part of the feel here at Lakepointe.

                Manager

                12/12/2023

                Lakepointe Residences
                Hello, thank you so much for your positive comments about Lakepointe Residences! We were sad to see Artie go as well, but are very happy that he got a well-deserved promotion within Tipton Group. I am searching for another team member that will hopefully deliver memorable service the way he did. Thank you, and have a fantastic day! Farrah Lawrence Community Manager

                Updated Review

                Review Author Icon

                Resident 236431

                Verified Resident ā€¢ 2021 - 2023

                12/6/2023

                When I moved in the apartment was very clean very nice. Very quiet little community that it is when you needed something done. The maintenance got it done as quickly as possible. The office staff was very friendly and helpful when needed.

                  Manager

                  12/8/2023

                  Lakepointe Residences
                  Hello, thank you so much for your positive comments about Lakepointe Residences! I will be sure to pass along your comments to the team. We are always more than happy to assist you if anything comes up. Have a wonderful day! Farrah Lawrence Property Manager
                  Review Author Icon

                  Resident 1197646

                  Verified Resident ā€¢ 2022 - 2023

                  11/8/2023

                  The experience has been okay overall. I didnt like how certain things went up like rent when I been dealing with ants for over a year. The pest control comes out and tell me certain things and they are still there.

                    Manager

                    11/14/2023

                    Lakepointe Residences
                    We appreciate your positive review about your recent experience with us! I would like the opportunity to help with any issues you may be having. Please reach out to me at 972.459.1800. Thank you for taking the time to let us know how we did. We hope you have a great day! Farrah Lawrence Property Manager

                    Updated Review

                    Review Author Icon

                    Resident 716578

                    Verified Resident ā€¢ 2015 - 2023

                    11/8/2023

                    This is a nice place to live although the rent has skyrocketed over the last couple of years. It would be nice if somehow it could be mitigated to appreciate with the standard rates of employee salary increases (such as they are). I have beenā€¦Ā See More >
                      Manager

                      11/14/2023

                      Lakepointe Residences
                      Hello, thank you for your kind review! Feel free to reach out to us if you need anything. Your feedback and rating mean a lot to us. Have a wonderful day. Farrah Lawrence Property Manager

                      Updated Review

                      Review Author Icon

                      Resident 668338

                      Verified Resident ā€¢ 2017 - 2023

                      11/8/2023

                      Best Apt ever in my apt living experience of 17yrs. The complex is more of a condo feel than apt. Attached garage is Golden?? maintenance people are 10+ rating; complex is well maintained, beautiful landscape, perfect location; easy access to I35. Shopping, restaurants etc????. Theā€¦Ā See More >
                        Manager

                        11/14/2023

                        Lakepointe Residences
                        Hello, we are so happy to read such a great review about Lakepointe Residences. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Farrah Lawrence Property Manager
                        Review Author Icon

                        Resident 1185314

                        Verified Resident ā€¢ 2023

                        9/29/2023

                        great place to live, we just moved from our home of 42 years and enjoy our apartment better every day. The management and maintance are great people to work with. We enjoy the work out center and our walks around the apartment, People are niceā€¦Ā See More >
                          Manager

                          9/30/2023

                          Lakepointe Residences
                          Hello, we appreciate you for taking the time to leave us a review. We're glad to hear we delivered such a great experience. If there's anything we can do for you, we are happy to help! Thank you so much for your positive comments about Lakepointe Residences! Farrah Lawrence Property Manager
                          Review Author Icon

                          anonymous

                          Resident ā€¢ 2019 - 2022

                          9/26/2023

                          Deceptive, Rude, and Inattentive

                          Stay far away from LakePointe Residences. The apartments are poorly insulated, and your electric bills will cause anxiety. The apartments are also poorly maintained, and any maintenance request will be handled in a cursory manner with little regard as to whether the issue is resolved.ā€¦Ā See More >
                            Manager

                            9/29/2023

                            Lakepointe Residences
                            Hello, I am sorry to hear that you feel this way about the community and hate that we did not have the opportunity to address any of your concerns. The lease that is signed by tenants before moving in shows all fees that are expecting to be paid. I take pride in doing more than just collecting money from our tenants, so it disheartens me to heat this. I would like to have a better understanding about your experience. Please reach out to us at (972) 459-1800 at your earliest convenience and we will do our best to resolve this with you. I hope to hear from you soon. Farrah Lawrence Property Manager
                            1.0(1 rating)

                            Updated Review

                            Review Author Icon

                            Resident 668302

                            Verified Resident ā€¢ 2019 - 2023

                            9/6/2023

                            The community and the Lakepointe Staff is very friendly. The community is quiet, yet people are interactive. The Lakepointe Staff is attentive to the needs of the residents and prompt to address any issues.

                            Manager

                            9/9/2023

                            Lakepointe Residences
                            Hello, thank you for your kind review. I am happy to pass along your comments to the team here at Lakepointe Residences! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Farrah Lawrence Property Manager
                            Review Author Icon

                            Resident 1168363

                            Verified Resident ā€¢ 2023

                            8/9/2023

                            The community and people are great! I really do feel safe here and that's a huge plus. I am a little disappointed because the buildings are older and it felt like no one really looked over the unit before I moved in. It was dirtyā€¦Ā See More >
                              Manager

                              8/12/2023

                              Lakepointe Residences
                              Hello, we appreciate your feedback, and your satisfaction is our top priority. We thank you for taking the time out to share your experience. Overall, it seems that things have been going well other than the issue you had at move in. Please reach out to the office when you are available, I would like to see if there is anything we can do to turn that experience around. Thank you for your kind feedback, hope to hear from you soon. Farrah Lawrence Community Manager

                              Updated Review

                              Review Author Icon

                              Resident 668168

                              Verified Resident ā€¢ 2019 - 2023

                              7/5/2023

                              We have been fairly happy here-the maintance crew is awesome and we have had good neighbors- the office does a fairly good job answering and taking care of issues that come up-we feel pretty safe here and secure

                                Review Author Icon

                                anonymous

                                Resident ā€¢ 2023

                                6/15/2023

                                Amazing Apartment Homes

                                Amazing apartment homes! The space and the views are exceptional! I just moved in but I am so in love, I definitely recommend this place to anyone. The water views and the neighborhood is very quiet and friendly!

                                  Manager

                                  6/19/2023

                                  Lakepointe Residences
                                  Hello, thank you so much for your positive comments about Lakepointe Residences! We appreciate you for taking the time to share your experience. We hope you have a great day! Farrah Lawrence-Community Manager
                                  Review Author Icon

                                  Resident 1148834

                                  Verified Resident ā€¢ 2021 - 2023

                                  6/9/2023

                                  Not great. 200 character minimum huh... qqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqq

                                    Manager

                                    6/12/2023

                                    Lakepointe Residences
                                    Hi there, I would like to get some more details about your experience with us. We would like to work towards a resolution so if you are willing, please reach out to us at (972) 459-1800 to discuss this further. Farrah Lawrence Property Manager
                                    Review Author Icon

                                    Resident 1148691

                                    Verified Resident ā€¢ 2020 - 2023

                                    6/9/2023

                                    I'm ready to move out at the end of my current lease agreement. I was on the fence with all the pet poop at my front door, garage door under my bedroom opening/closing 15-20 times a day but Bryan's unprofessionalism and rudeness made sure I'dā€¦Ā See More >
                                      Manager

                                      6/12/2023

                                      Lakepointe Residences
                                      Hello, we regret to hear that you had a negative experience with us, and would appreciate the chance to turn your experience around. My name is Farrah I am the new Property Manager, I started at Lakepointe in January and have been with Tipton Group 9 years. Great customer service is major to me, and I hope that is you have any concerns you feel comfortable bringing them to my attention. I would love the opportunity to speak with you if you are willing. Please contact me at 972.459.1800. Hopefully we can turn your experience around and have you continue your stay here with us. Thank you. Farrah Lawrence-Property Manager

                                      Updated Review

                                      Review Author Icon

                                      Resident 720428

                                      Verified Resident ā€¢ 2016 - 2023

                                      6/8/2023

                                      Not the greatest experience. There seems to be a new lead manager every few months. When problems occur within the community they are unable to find solutions(ie. Unpaid trash fee by Republicand trash service cut off for a week) and timely. Rude front office staff.

                                        Manager

                                        6/11/2023

                                        Lakepointe Residences
                                        Hello, we regret to hear that you are displeased with your recent experience with us. Thank you for leaving feedback. Please reach out to us at (972) 459-1800 so we may identify ways to improve your experience. Farrah Lawrence-Community Manager
                                        1.0(1 rating)
                                        Review Author Icon

                                        Resident 1144873

                                        Verified Resident ā€¢ 2022 - 2023

                                        5/28/2023

                                        It has not been to pleasant, I have put in tickets that have not been looked into. Experience here is not going good. It's been months and still no reply on getting someone over to spray the home and it's very frustrating.

                                          Manager

                                          6/1/2023

                                          Lakepointe Residences
                                          Hello, we regret to hear that you had a negative experience with us. We really would like for you to call the office so we can get these things taken care of for you. These are not typically complaints we have here so we would like to be able to address these things as soon as possible. We would like to work towards a resolution so if you are willing, please reach out to us at (972) 459-1800 to discuss this further. Farrah Lawrence Property Manager
                                          Review Author Icon

                                          Resident 1142435

                                          Verified Resident ā€¢ 2022 - 2023

                                          5/19/2023

                                          The neighborhood itself is nice. As far as everything else not so much. Every day I wake at 6 am to some ------- with a truck with straight pipes. Literally everyday. The apartments are old and it shows. Appliances break often. Still haven't fixedā€¦Ā See More >
                                            Manager

                                            5/21/2023

                                            Lakepointe Residences
                                            Hello, we are disappointed to hear that you did not have a more positive experience with us at Lakepointe Residences. I would like to get some more details from you, as these things have not been reported to me directly to address. Please reach out to (972) 459-1800 at your earliest convenience and we will do our best to resolve this with you. I hope to hear from you soon. Farrah Lawrence-Property Manager
                                            Review Author Icon

                                            Resident 1140208

                                            Verified Resident ā€¢ 2023

                                            5/12/2023

                                            I have lived here for 6 years. I was living with family. I now live with my boyfriend. I love living here. Everything is convenient and close. I will be here for awhile. Priscilla makes everything easy

                                              Manager

                                              5/17/2023

                                              Lakepointe Residences
                                              Hello, we are so happy to read such a great review about Lakepointe Residences. Thank you again for taking the time to let us know how we did. We hope you have a great day! Farrah Lawrence Property Manager
                                              Review Author Icon

                                              Resident 1137001

                                              Verified Resident ā€¢ 2022 - 2023

                                              5/3/2023

                                              Pros: Beautiful Lakeside community. Top-notch maintenance team, they are always available to fix things quickly. All apartments have attached garage. Right in front of Target, which is a huge plus. Cons: No children's park or play area, limited parking.

                                                Manager

                                                5/5/2023

                                                Lakepointe Residences
                                                Hello, thank you so much for the positive review. We appreciate your feedback and hope the pros out way the cons. Feel free to reach out to us if you need anything. Have a wonderful day! Farrah Lawrence-Property Manager
                                                Review Author Icon

                                                Resident 1128298

                                                Verified Resident ā€¢ 2023

                                                4/5/2023

                                                Great community to live. Nice neighborhood to live at..the apartment looks awesome nice and clean friendly staff..outside is nice and quiet friendly neighbors...pool and gym equipment nice and clean...shopping center around the apartments overall awesome place to live in lewisville texas.

                                                  Manager

                                                  4/6/2023

                                                  Lakepointe Residences
                                                  Hello, thank you for your kind words and this wonderful review! We are pleased to hear that you enjoyed your experience here at Lakepointe Residences. Please let us know if there is anything we can do for you. Farrah Lawrence Property Manager

                                                  Features & Amenities

                                                  Parking
                                                  • Garage
                                                  Pets
                                                  • cat Allowed
                                                    Restrictions: Finding the perfect apartment can be a challenge, especially if you have a furry friend. At Lakepointe Residences Apartments we understand the unique bond between people and pets, that's why we welcome your pet with open arms and a scratch behind the ear. We proudly allow cats and dogs. Now your pet has the opportunity to relax by your side and enjoy the comfort of your apartment home with you. Although we love your pets, all animals must be pre-approved and house-trained.. Pet Limit: 1
                                                    Less Info
                                                    More Info
                                                  • dog Allowed
                                                    Restrictions: Finding the perfect apartment can be a challenge, especially if you have a furry friend. At Lakepointe Residences Apartments we understand the unique bond between people and pets, that's why we welcome your pet with open arms and a scratch behind the ear. We proudly allow cats and dogs. Now your pet has the opportunity to relax by your side and enjoy the comfort of your apartment home with you. Although we love your pets, all animals must be pre-approved and house-trained.. Pet Limit: 1
                                                    Less Info
                                                    More Info
                                                  Other
                                                  • Business Center
                                                  • Fireplace
                                                  • Fitness Center
                                                  • Gated Access
                                                  • Pet Park
                                                  • Pool
                                                  Show Less
                                                  Show More

                                                  Leasing

                                                  If you're searching for impeccable apartment home living in Lewisville, Texas, you've found it at pet-friendly Lakepointe Residences! Our proximity to Interstate 35 provides easy access to eateries, retail, parks, and entertainment so everything that you need is within reach. However, many stunning local attractions are right around the corner. Come discover the endless possibilities here at Lakepointe Residences! *Floorplans and interior finishes may vary.
                                                  Show Less

                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday - Friday: 09:00 AM - 06:00 PM
                                                  • Saturday: 10:00 AM - 05:00 PM
                                                  This community is managed by

                                                  The Tipton Group

                                                  A-
                                                  A-
                                                  Communities
                                                  80

                                                  Questions & Answers (0)

                                                  Frequently Asked

                                                  Based on 286 number of votes by renters, Lakepointe Residences is currently rated 3.8 out of 5 stars.
                                                  Lakepointe Residences is rated 3.9/5 stars in our renters grounds survey, which is considered average. The grounds are okay, but could use some improvement.
                                                  Lakepointe Residences is rated 4.1/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                  Lakepointe Residences is rated 4/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                  Lakepointe Residences is rated 3.7/5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                  Lakepointe Residences is rated 3.8/5 stars in our renters neighborhood survey, which is considered average. The complex is located in a neighborhood with some safety or desirability concerns, with limited access to local attractions and services.
                                                  Lakepointe Residences is rated 3.7/5 stars in our renters staff survey, which is considered average. The staff is sometimes unresponsive or not fully helpful in addressing resident needs.
                                                  Managers have responded to 96% of their community reviews in the past year.
                                                  Managers have replied within 6.84 days to their community reviews in the past year.
                                                  The Tipton Group
                                                  cat Allowed
                                                  Restrictions: Finding the perfect apartment can be a challenge, especially if you have a furry friend. At Lakepointe Residences Apartments we understand the unique bond between people and pets, that's why we welcome your pet with open arms and a scratch behind the ear. We proudly allow cats and dogs. Now your pet has the opportunity to relax by your side and enjoy the comfort of your apartment home with you. Although we love your pets, all animals must be pre-approved and house-trained.
                                                  Pet Limit: 1
                                                  dog Allowed
                                                  Restrictions: Finding the perfect apartment can be a challenge, especially if you have a furry friend. At Lakepointe Residences Apartments we understand the unique bond between people and pets, that's why we welcome your pet with open arms and a scratch behind the ear. We proudly allow cats and dogs. Now your pet has the opportunity to relax by your side and enjoy the comfort of your apartment home with you. Although we love your pets, all animals must be pre-approved and house-trained.
                                                  Pet Limit: 1
                                                  1 Bed, 1 Bath
                                                  2 Beds, 2 Baths
                                                  3 Beds, 2 Baths

                                                  March 2024

                                                  Sun
                                                  Mon
                                                  Tue
                                                  Wed
                                                  Thu
                                                  Fri
                                                  Sat
                                                  1
                                                  2
                                                  3
                                                  4
                                                  5
                                                  6
                                                  7
                                                  8
                                                  9
                                                  10
                                                  11
                                                  12
                                                  13
                                                  14
                                                  15
                                                  16
                                                  17
                                                  18
                                                  19
                                                  20
                                                  21
                                                  22
                                                  23
                                                  24
                                                  25
                                                  26
                                                  27
                                                  28
                                                  29
                                                  30
                                                  Beds

                                                  0

                                                  Baths

                                                  0

                                                  Lakepointe Residences is a 729 - 1,428 sq. ft. apartment in Lewisville in zip code 75057. This community has a 1 - 3 Beds, 1 - 2 Baths Nearby cities include Flower Mound, Coppell, Emory, Highland Village, and Carrollton.

                                                  Your privacy and identity are important to us. Please review the Terms and Guidelines before sharing private or non-public information with matches.