Mira Vista Ranch formerly Villas of Highpointe
350 Continental Drive, Lewisville, TX 75067
214-488-4400  WEBSITE save favorite
AVERAGE RATING
recommended by:
43%

overall rating:
2.4
2.6
2.6 Parking:
2.5
2.54 Maintenance:
2.7
2.66 Construction:
2.3
2.34 Noise:
2.5
2.51 Grounds:
2.7
2.74 Safety:
2.5
2.46 Office Staff:
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Wonderful Staff, Questionable Tenants

From: andeschic88
Date posted: 6/17/2009
Years at this apartment: 2008 - 2009
User Response is available. 1 response
 
I moved to Mira Vista Ranch in September of 2008. My initial reaction of the property was quite good. The apartments are very nice with hardwood floors and granite countertops that can be difficult to find in my price range. Their fitness center is very nice and on the few occasions that I've used it everything has been in working condition. I can't say enough about the staff as they have gone above and beyond my expectations on several occasions. I can truly say they are great people that take into considerations the needs of their tenants.
Unfortunately, this is where the positive factors end. Noise within the complex is ridiculous. I realize it s an apartment complex and some noise is to be expected, but listening to my neighbors at 3 in the morning having a shouting match in the hallway is totally unacceptable. As is with most apartments, the walls are thin, so expect to hear about what your neighbor s boyfriend did that ticked her off. As for the parking situation, what parking' The parking here is atrocious, obviously this isn't something that the staff can easily fix; however, coordinating grocery shopping trips with a time in which you think you can get a close spot to unload grocery's has become a weekly task. Assume by 7pm that you'll be getting some exercise walking from your car to your front door.
Countless notices have been left for all tenants regarding unattended children. Everyday I drive through an obstacle course of kids skateboarding in the parking lots. I don't particularly care about the skateboarding but it would be nice if parents were present and aware of their children s whereabouts and activities. Just two weeks ago, a group of kids attempted to skateboard down two flights of stairs, no parents in sight.
I do intend to find a new residence when my lease is up and though the things I've mentioned are not pleasant, the worst is the safety issue. Lighting is extremely poor in the complex and since parking is also difficult I am often forced to walk through dark lawns and parking lots to reach my apartment. Also, some of the other tenants seem to be somewhat questionable and make me feel uneasy about walking my dog alone.
I realize my negative comments regarding this complex may induce comments about being racist, dirty, old, rude, etc. I was hoping for a different experience with this complex and unfortunately, my expectations for a clean, safe, and quiet complex were not met. I hope those that read this will take me comments with a grain of salt as everyone's experience is different and though I didn't find what I was looking for, perhaps they would.

Recommended: NO
Overall Rating
2 out of 5
Parking:
1 of 5
Maintenance:
3 of 5
Construction: 3 of 5
Noise:
2 of 5
Grounds: 2 of 5
Safety: 2 of 5
Office Staff:
4 of 5
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User Responses

From: bl0084 Date: 09/30/2009
The lighting? The lights are way too bright at night! When I close my curtains, and have my blinds closed, after my eyes adjust I can see everything
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