Somerset Apartments
256 E Corporate Dr, Lewisville, TX 75067
972-315-2917  WEBSITE save favorite
AVERAGE RATING
recommended by:
57%

overall rating:
3.2
3.5
3.51 Parking:
3.3
3.34 Maintenance:
3.2
3.16 Construction:
3.3
3.3 Noise:
3.6
3.62 Grounds:
3.4
3.36 Safety:
3.1
3.1 Office Staff:
< | >

Run For Your Life!

From: -Anonymous-
Date posted: 3/22/2009
Years at this apartment: 2007 - 2008
 
I rented at this complex for one long year. Let's start with the office staff. Can somebody say RUDE! Once these people get your money and you've signed your lease, they don't want to be bothered with you any longer. You can go in there and report an issue and it falls on deaf ears. In fact they treat you as if you are the one that did something wrong. Secondly...the animals. God the animals! Animals everywhere. They deficate on the sidewalks, in the parking spaces...EVERYWHERE! The owners do not pick up the poo after their animals use. There is consistent barking all night long because the majority of the pet owners place their animals out on the balcony. Maintenance..well that is a real joke. It shouldn't be called maintenance at this complex, it should be called patchwork. Our apartment had issues the whole year. Our air conditioner never worked properly and we continued to have massive electric bills due to it. I placed maintenance request after request only to have the guy patch it up long enough to work a little. There is never any hot water and there is always a leak by the pool, so the water is off a LOT. When you go in the computer room in the office, you get the priviledge of hearing the office staff talking about and making fun of other renters. They even discuss the tenants' personal business and finanaces. One of the office workers thinks she is God's gift to men and thinks that all male tenants want her. The assistant manager is very rude and acts a little bi-polar. There is always crime and break-ins when it comes to your vehicle and the office staff either do not care or are completely oblivious. Needless to say...this was by far the WORST experience in all my years of renting. aLKeoXpj3s4OSgrp1trb

Recommended: NO
Overall Rating
1 out of 5
Parking:
1 of 5
Maintenance:
1 of 5
Construction: 2 of 5
Noise:
1 of 5
Grounds: 2 of 5
Safety: 1 of 5
Office Staff:
1 of 5
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