The Rustic of McKinney
#20,533 #41 #3,463

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The Rustic of McKinney

2700 North Brook Drive, McKinney, TX 75070
(56 Reviews)
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Floor Plans & Pricing

1 Bedroom

A1

1 Bed, 1 Bath | 702 sq. ft.

See Floor Plan Details

2 Bedrooms

B1

2 Beds, 2 Baths | 929 sq. ft.

3 Available Units

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

F
F

Renter Ratings

D-

Review Ratings

Noise

1.0

Grounds

2.0

Safety

2.0

Office Staff

1.0

Maintenance

3.0

Neighborhood

2.5

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

F

Number of reviews in the past 365 days

1

Managerā€™s Review Engagement

F

Percentage of reviews responded to

0.00%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

N/A

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The Rustic of McKinney Reviews

(55)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

Review Author Icon

anonymous

Resident ā€¢ 2023 - 2024

3/5/2024

Terrible! Don't be fooled!

The Rustic of McKinney Apartments The Rustic of McKinney Apartments, McKinney, Texas. 251 likes ƂĀ· 1 was here. Style, substance and sustainability are the pillars of quality living at The... 4.6 (21) Missing: reviews ?| Show results with: reviews https:// Ć¢ā‚¬Āŗ mckinney The Rustic ofā€¦Ā See More >
    Review Author Icon

    anonymous

    prospective ā€¢ Visited 2022

    7/25/2022

    Beautiful neighborhood

    I stopped by The Rustic of McKinney to look at an apartment. I'm not looking to move until January however I like to plan ahead. The ladies in the office were so nice and sweet and showed me the model apartment which was beautiful. Iā€¦Ā See More >
      Review Author Icon

      Miriamleggins

      Resident ā€¢ 2018 - 2021

      11/1/2021

      Kathy in the leasing office is a godsend , very knowledgeable very helpful always comes through with any issues we have or any assistance we need , would recommend this complex to anyone wanting a nice quiet affordable place to Live!!

        Manager

        11/19/2021

        The Rustic of McKinney
        Hello, Thank you for such an amazing review! Our team is extremely happy that you like the complex and that Kathy has provided you with such great personal service. We hope you stay with us for as long as possible! Please never hesitate in contacting our office if you need any assistance, we are always ready to help! Enjoy the rest of your day! The Rustic of McKinney
        Review Author Icon

        jbeck12987

        prospective ā€¢ Visited 2021

        9/17/2021

        Brandi was very helpful when I came in for my tour! Definitely considering signing a lease here. Loved what I saw! The pool looks refreshing and the clubhouse with games and tv's looks super fun. Seemed like a happy place to be.ā€¦Ā See More >
          Manager

          9/17/2021

          The Rustic of McKinney
          Hello, Thank you for leaving us such a great review! It's great to learn Brandi was able to provide such awesome personal service. Please reach out to us if you have any questions. We're eager to help and would love to have you as a resident. Have a wonderful day! The Rustic of McKinney
          Review Author Icon

          anonymous

          Resident ā€¢ 2019 - 2021

          9/14/2021

          I really hate to leave a negative review, but I will state my honest opinion and experience with the Rustic of McKinney. My family and I lived at this complex for 2 years and did not have a good experience at all. Starting with theā€¦Ā See More >
            Manager

            9/14/2021

            The Rustic of McKinney
            Hello, Thank you for taking the time to share your feedback. Our team works hard to ensure our residents have the highest living experience possible and appreciate your perspective. We need this information to implement changes and would love to learn more about your personal circumstances. If we can be of any assistance, please contact us directly or stop by our office in person. We look forward to hearing from you soon.
            Review Author Icon

            dennydavidson795@gmail.com

            Resident ā€¢ 2021

            5/23/2021

            I love these apartments feels like home the staff is awesome. The park across the street is great the kids love it. We have lived in several apartments over the years but none have been as comfortable as The Rustic.

              Manager

              5/24/2021

              The Rustic of McKinney
              Hello, Thank you for the 5-star recommendation of our community! We are so happy you have been enjoying living here and have been enjoying the surrounding area with so much to do! If you ever have more questions or concerns, please feel free to reach out to a member of our team. Thank you again and have a great day!
              Review Author Icon

              Kimberly_K952

              Resident ā€¢ 2020

              12/29/2020

              We moved in 8/20. We weren't allowed inside the leasing office due to the pandemic, but that didn't stop them from handing me keys to an apartment that had not been cleaned. My walls were never painted, I have weather striping hanging from my backā€¦Ā See More >
                Review Author Icon

                Shantel_W

                Resident ā€¢ 2019

                10/1/2019

                I've been in the apartment for over 4 years & I must say I've enjoyed every bit of it! Anytime I am in need of something fixed maintenance always responds in a mater of time (Mr. Steve). I love these apartments, they make it feelā€¦Ā See More >
                  Manager

                  10/3/2019

                  The Rustic of McKinney
                  Thank you so much for sharing your experience! Our team here strives daily to maintain excellent customer service and pleased to see that we are executing that for you. Thank you for helping make The Rustic such a great community!
                  Review Author Icon

                  anonymous

                  prospective ā€¢ Visited 2019

                  2/25/2019

                  I toured this apartment a few months ago and will be moving here shortly. The staff was excellent; very friendly and informative. I love the area because it is quiet and clean and close to food and shopping. I can't wait to be a partā€¦Ā See More >
                    Manager

                    2/26/2019

                    The Rustic of McKinney
                    The entire team would like to Thank you for the 5 star review! If you need anything else before your move in with us please let us know. Regards, Kathy L. Property Manager
                    Review Author Icon

                    anonymous

                    prospective ā€¢ Visited 2019

                    2/24/2019

                    The property was very beautiful, reasonably priced, and the staff was super excellent. They were very helpful and informative. I would definitely recommend the rustic of McKinney to friends and family.

                      Manager

                      2/25/2019

                      The Rustic of McKinney
                      We wanted to send you a big thank you for the positive rating and review for The Rustic! Please let us know if you should ever need anything in the future! Regards, Kathy L Property Manager
                      Review Author Icon

                      Angel_C571

                      Resident ā€¢ 2019

                      2/22/2019

                      Everyone is so nice. Miranda was so sweet and so patient with me. She helped me with everything I needed from step one. I would recommend this complex to anyone. It's gorgeous, the staff truly cares, and maintenance is on point.ā€¦Ā See More >
                        Manager

                        2/25/2019

                        The Rustic of McKinney
                        Hi Cindy, We at The Rustic cannot thank you enough for the 5-star rating and review for not only the community however Miranda too! Thank you for choosing The Rustic as your new home, we love having you and your family as our residents! Regards, Kathy L. Property Manager
                        Review Author Icon

                        anonymous

                        prospective ā€¢ Visited 2019

                        2/22/2019

                        Beautiful property with a fantastic location! Staff was excellent and so helpful and friendly! Toured property because we are looking to move and this is easily our top choice! Highly recommend this property!

                          Manager

                          2/25/2019

                          The Rustic of McKinney
                          We wanted to send you a big thank you for the positive rating and review for The Rustic! Please let us know if you should ever need anything in the future! Regards, Kathy L. Property Manager
                          Review Author Icon

                          anonymous

                          prospective ā€¢ Visited 2019

                          2/21/2019

                          Beautiful apartments in a gorgeous setting, the staff is amazing and so courteous, also very attentive to what we were looking for and answered all our questions!! Amazing customer service! These apartments are definitely in our top choices to move to!!!!

                            Manager

                            2/25/2019

                            The Rustic of McKinney
                            Hi there, We thank you for taking the time to provide us feedback of The Rustic! Always know that we are here if you ever need anything! Regards, Kathy L. Property Manager
                            Review Author Icon

                            Lwatkins906

                            Resident ā€¢ 2018 - 2019

                            2/21/2019

                            Highly Recommend!! What can I say... location, location, location. It is in the perfect spot! This complex gives you that small-town feel in an expanding big city that is literally close to everything. The staff are friendly and honest and manage things efficiently. They goā€¦Ā See More >
                              Manager

                              2/25/2019

                              The Rustic of McKinney
                              We cannot express our gratitude enough for such a nice review of not only our community however of the team too! We take these reviews seriously and always try to better our community any way we can. Thank you for calling The Rustic of McKinney home! Regards, Kathy, Marci, Miranda, Carl, Steve, and Mario The Rustic Team
                              Review Author Icon

                              anonymous

                              Resident ā€¢ 2019

                              2/21/2019

                              Gorgeous! Gorgeous! Gorgeous! Wish I could have lived there forever...but, all good things must come to an end! If you're debating on whether or not to live here, please take my word and DO IT!! The staff are AMAZING and are on top of anyā€¦Ā See More >
                                Manager

                                2/25/2019

                                The Rustic of McKinney
                                Hi there, We thank you for taking the time to provide us feedback of The Rustic! Always know that we are here if you ever need anything! Regards, Kathy L. Property Manager
                                Review Author Icon

                                anonymous

                                Resident ā€¢ 2018

                                9/29/2018

                                Overall it's a good place to live. I have a newly remodeled apartment it's very nice love the appliances. The kitchen is way too small though I wish it could be a bit bigger but I manage. I like the staff they are really niceā€¦Ā See More >
                                  Manager

                                  10/9/2018

                                  The Rustic of McKinney
                                  Hi there, We thank you for taking the time to provide us feedback of The Rustic! Always know that we are here if you ever need anything! Regards, Kathy L. Property Manager
                                  Review Author Icon

                                  evanlutz7.25@gmail.com

                                  Resident ā€¢ 2018

                                  7/22/2018

                                  What a terrible place to live. I presently live here. Things are old and break easily. They respond to the bad reviews online with such care and respect, but there is no decency for those who are already locked into a lease. The front officeā€¦Ā See More >
                                    Manager

                                    7/23/2018

                                    The Rustic of McKinney
                                    Hi Evan, I really appreciate you taking the time to provide feedback. We do take your concerns seriously and I would like to take the opportunity to discuss them directly with you. I am available Monday through Friday from 9:00 am until 6:00 pm or you can reach me at 972.569.3800. I look forward to hearing from you. Regards, Kathy L. Property Manager
                                    Review Author Icon

                                    mikekh214

                                    Resident ā€¢ 2001 - 2018

                                    4/2/2018

                                    The complex is quiet, well maintained, and affordable. Improvements have been make in the past and continue to be made at present. Some of the staff is long term and that gives you someone who knows your history with the complex and it is niceā€¦Ā See More >
                                      Manager

                                      4/2/2018

                                      The Rustic of McKinney
                                      Our entire team kindly thanks you for the positive 5-star review for The Rustic of McKinney!!! Regards, Kathy L. Property Manager
                                      Review Author Icon

                                      Kirby_J

                                      Resident ā€¢ 2013 - 2017

                                      12/6/2017

                                      I love this apartment complex. Not only are the apartments renovated but the whole complex is friendly, quiet and the facility extras are amazing. The staff is friendly and quick to help any time I have needed them.

                                        Manager

                                        12/7/2017

                                        The Rustic of McKinney
                                        Hi Kirby, We cannot thank you enough for the kind 5-star review of The Rustic! We are glad you call The Rustic of McKinney home. Regards, Kathy L. Property Manager
                                        Review Author Icon

                                        anonymous

                                        Resident ā€¢ 2003 - 2012

                                        8/26/2017

                                        I lived here when these apartments were called Mckinney Orchid. I had some of the worst neighbors when i lived their. They were trouble makers, and had unruly animals running loose. The management was equally as bad. They were rude and seem to bringā€¦Ā See More >
                                          Manager

                                          8/28/2017

                                          The Rustic of McKinney
                                          Hello Anonymous, Thank you for your review. In today's online social media world, companies often request for customers and clients to fill out surveys and/or share their experiences online. We actively ask our residents to share their experiences about our Community. This helps us to improve our customer service while giving a well-rounded view of our Community. Our goal at The Rustic to present a professional service for our residents and guests at all times. With that said, quite a bit has transposed in the last 5 years since you left. Ownership/management changed in August of 2016 and the community has undergone a complete renovation. I would love for you to come out and see what The Rustic now has to offer! Regards, Monni W. The Rustic of McKinney
                                          Review Author Icon

                                          anonymous

                                          Resident ā€¢ 2007 - 2017

                                          7/27/2017

                                          Kathy is the best manager. Whenever I needed anything she was quick to help with a smile. As long as she is the manager you know that you are in good hands. She has been the manager over 12 years and keepsā€¦Ā See More >
                                            Manager

                                            8/28/2017

                                            The Rustic of McKinney
                                            Hi Anonymous, I do apologize that you feel this way towards the community manager. Regards, Monni W. The Rustic of McKinney
                                            Review Author Icon

                                            Rustic17

                                            Resident ā€¢ 2013 - 2017

                                            6/9/2017

                                            Kathy is friendly outgoing helpful Manager. She greets one with a smile always and gives her full attention to whatever problem we bring her. Kathy ensures that the problem is resolved in a timely manner.

                                              Manager

                                              7/5/2017

                                              The Rustic of McKinney
                                              Thank you so much for the great review on Kathy! You made her week!!! Please let us know if you should ever need anything in the future. Regards, The Rustic of McKinney
                                              Review Author Icon

                                              anonymous

                                              Resident ā€¢ 2009 - 2017

                                              5/17/2017

                                              wonderful people and a very clean place to live

                                                Manager

                                                7/5/2017

                                                The Rustic of McKinney
                                                Thank you for the kind words about our community!
                                                Review Author Icon

                                                anonymous

                                                Resident ā€¢ 2013 - 2017

                                                5/16/2017

                                                I've been here almost 5 years and I love this location! Easy access to 75, and so awesome walking/biking trails! The apartments are big! I love that I have a HUGE patio and a fireplace. So far I am loving all the updates, cannotā€¦Ā See More >
                                                  Manager

                                                  5/31/2017

                                                  The Rustic of McKinney
                                                  Thank you very much for your feedback. We value our residents and take pride in making The Rustic of MckInney a great place to live. Your positive comments mean a great deal to our team and we look to continue to provide great service for our residents. Thank you again!
                                                  Review Author Icon

                                                  anonymous

                                                  Resident ā€¢ 2015 - 2017

                                                  4/2/2017

                                                  The staff was great. We'll maintained.ā€¦Ā See More >
                                                    Manager

                                                    4/24/2017

                                                    The Rustic of McKinney
                                                    Thank you for the positive 5-star rating and review!!!

                                                    Features & Amenities

                                                    Parking
                                                    • Covered Parking
                                                    Pets
                                                    • Dogs Allowed
                                                      Restrictions: We welcome 2 pets with a maximum weight limit of 55lbs. Please call for complete pet information.. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Restrictions: We welcome 2 pets with a maximum weight limit of 55lbs. Please call for complete pet information.. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Clubhouse
                                                    • Convenient to Park and Athletic Center
                                                    • Dog Park
                                                    • Fitness Center
                                                    • High-Speed Internet
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Package Receiving Service
                                                    • Playground
                                                    • Pool
                                                    • Storage Space
                                                    • Sundeck
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                                                    Leasing

                                                    The Rustic of McKinney Apartment Homes offers convenient living in the quaint city of McKinney, Texas. Our newly-renovated one- and two-bedroom apartments are designed with your lifestyle in mind. Our apartment homes feature fully-equipped kitchens with stainless steel appliances, patios and balconies, newly upgraded quartz countertops, undermount kitchen sinks, crown molding, wood-burning fireplaces, separate dining areas, and expansive bedrooms with ceiling fans, and walk-in closets. Socialize with neighbors at our resort-inspired pool with a large outdoor kitchen and grilling area, walk your four-legged family members in our lush courtyards, or let them play in our scenic dog park, and grill out with friends at our open-air BBQ areas. Our community amenities also include a lighted tennis court, fitness center, club room, and play ground. Commuting in and around McKinney is easy with Hwy-75 two minutes from the property. The Rustic sits across the street from Al Ruschhaupt Park and sports park. Living local in McKinney, means riding your bike on nearby trails, enjoying festivities in Downtown McKinney, catching a high school football game, and enjoying the other comforts of North Texas living.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 08:30 AM - 05:30 PM
                                                    • Saturday: 10:00 AM - 05:00 PM

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 56 number of votes by renters, The Rustic of McKinney is currently rated 3.4 out of 5 stars.
                                                    The Rustic of McKinney is rated 2/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    The Rustic of McKinney is rated 3/5 stars in our renters maintenance survey, which is considered below average. The maintenance team is often slow to respond and does not always fully resolve issues.
                                                    The Rustic of McKinney is rated 1/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    The Rustic of McKinney is rated 2/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    The Rustic of McKinney is rated 2.5/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                    The Rustic of McKinney is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Dogs Allowed
                                                    Restrictions: We welcome 2 pets with a maximum weight limit of 55lbs. Please call for complete pet information.
                                                    Pet Limit: 2
                                                    Cats Allowed
                                                    Restrictions: We welcome 2 pets with a maximum weight limit of 55lbs. Please call for complete pet information.
                                                    Pet Limit: 2
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths

                                                    Check Availability

                                                    The Rustic of McKinney

                                                    March 2024

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                                                    The Rustic of McKinney is a 702 - 929 sq. ft. apartment in McKinney in zip code 75070. This community has a 1 - 2 Beds, 1 - 2 Baths Nearby cities include Fairview, Allen, Prosper, Melissa, and Frisco.

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