Last year my family started looking for a larger apartment. We wanted to keep our child in the same school district, so we moved from a nearby apartment complex to One Towncrest.

I never had so many problems with one place. Being honest, these are the things that happened:


- The hot water runs out in about 15min.

- One day I wake up, set foot on the bedroom floor and it is soaked. There's a water leakage under the carpet, almost flooding 1/3 of my bedroom.

- Air Conditioner froze over one day and stopped working in the middle of summer. It took a few days to repair.

- The Bathtub is ALWAYS clogged. Maintenance has been in there 3 times to fix it and still didn't. Every time we take a shower, the bathtub gets filled with water, then it takes forever to drain.

- The toilets broke many times. For one of the toilets, they needed a replacement part, we were without a toilet for a very long time.

- Maintenance ripped out the closet door to repair a leak behind the wall. They have been in there twice to fix it, but still didn't. The door is still hanging open half way across a narrow hall.

- I had problems with leaks on the wall behind the sink and in one of the closets.

- Something I knew when I moved in, but still bothers me is that the dumpster is very far from the apartment.

- It is very hard to find a parking spot.


Don't get me wrong, I'm not just complaining. The staff is really nice, they always send someone to fix your problems. The only thing is I think we had to call maintenance over 30 times in 10 months!

There are some good things about the complex. We made some really good friends, the neighbors are really nice. One of the few places that offers a tennis court. The rent is reasonable and we do have a spacious apartment. Other than that, I think that the negatives overwrite the positives, therefore I personally would not recommend it.

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